Improving BSO Services and SME Performance Through Cleaner Production [SPEAKERS NAMES] [DATE] Module 5: The CP process and tools/techniques for CP implementation Module 5: The CP process and tools/techniques for CP implementation 5.1: Operational inefficiency & associated costs Remember, CP is a tool for improving business efficiency Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 5 What is efficiency? Efficiency=the reduction of waste ? What is waste? “Waste is any material or energy leaving the facility. . .” Proactive definition “. . .not as part of the product.” Less strict definition “… without first being used as efficiently as possible.” Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 6 ! Definitions of waste vary, but ALL companies generate waste as part of their operations. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 7 Many forms & sources of waste Waste comes in many forms. . . WASTES Air Emissions Heat Loss INPUTS Materials Products Energy By-Products Water Hazardous Waste Solid Waste (trash) Wastewater WASTES . . .and has many different sources Allowance breakage contaminated solids core loss customer returns damage drainings dust evaporation furnace loss greenhouse loss hidden losses leakage overfill non-conforming material packaging process loss rework second quality stock loss washings Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 8 ? What are the costs associated with waste and energy loss? Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 9 The “cost crocodile” The true cost of waste can be like a crocodile, with only a small part visible See “the cost iceberg” in: Bierma, TJ., F.L. Waterstaraat, and J. Ostrosky. 1998. “Chapter 13: Shared Savings and Environmental Management Accounting,” from The Green Bottom Line. Greenleaf Publishing:England. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 10 Costs of waste are often underestimated For every $1 of waste cost measured, another $2 - $3 of cost are “hidden” in the accounting records, or are not on the books at all Companies typically underestimate how much waste really costs them, sometimes by several orders of magnitude This applies even to big, wellmanaged companies too! Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. For example. . . 11 CASE STUDY Cost of animals “dead on arrival” The “Nutrimeat” abbatoir purchases animals at the farm gate and transports them to the abattoir. About 1% are “dead on arrival” (DOA) from the stress of transport. These animals are incinerated. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. DOAs are waste. What is the cost? Farm gate cost (30kg @ $1/kg) $30.00 Av. Transport cost $0.80 Incinerator fuel cost (30kg @ $0.10/kg) $3.00 Lost profit $4.00 Total cost/DOA $37.80 (vs. cost of disposal alone: $3.00) 12 CASE STUDY Cost of waste ink Southwire” estimated the average disposal cost of a drum of hazardous waste ink as US$50 Upon closer inspection, the true cost was discovered to be US$1,300 per drum: Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. ! Unnecessary waste represents inputs that were purchased unnecessarily. Lost raw materials (ink, thinner) $820 Corporate waste management activities $350 Disposal $50 Hazardous waste tax $20 Internal waste handling activities $60 Total cost/drum $1300 13 Assessing the costs of waste: an essential part of the CP process All waste has a cost—but the cost of some types of waste is far more significant than others. Reducing waste saves these costs—but may also require initial investment and effort Therefore, assessing the costs of waste is essential to: Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. or ? Identify the key problems that CP can address Evaluate whether CP measures are good business decisions. 14 ? How do we best identify the true costs of waste? This is discussed later in this module. . . Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 15 Module 5: The CP process and tools/techniques for CP implementation 5.2: The Cleaner Production Process (Overview) Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 16 Getting oriented The CP process is not an “extra.” It is just good management. WHY? The CP process produces… – Improved information for management (understanding of production costs and of the true cost of waste) – Prioritization of improvement opportunities and analysis of their profitability – Understanding of technology options Which should be INTEGRATED with the business planning process (more on this in a later section) Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 17 The Cleaner Production Process Step 1: Getting organized (setting goals, assembling a team) Step 2: Identification of opportunities (review costs, analyse using process mapping, materials balance, root cause analysis, options generation techniques) Our focus today Step 3: Prioritization and evaluation Step 4: Implementation Step 5: Measurement and review Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 18 The CP process is a cycle Identification of Opportunities Getting Organized Prioritization and Evaluation Measurement and Review Implementation Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 19 Getting 1 Organized First, think about who should be involved in the CP process. Get organized ID opportunities Prioritize Evaluate Implement Measure, review Think first in terms of functions, not individuals Functions are the same in almost all organizations, big or small. . . Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 20 Getting 1 Organized Get organized ID opportunities CEO/Manager Research & Development Legal Basic organizational functions Each function may have a role to play in CP! Purchasing Materials Control Inventory Operations Quality Control Shipping Maintenance Engineering Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Implement Measure, review Board/Owner/Partners Production Accounting & Finance Prioritize Evaluate Sales & Marketing Environment, Health, & Safety 21 Getting 1 Organized Get organized ID opportunities Prioritize Evaluate Implement Measure, review In small organizations, single individuals often perform many functions: (“wear many hats”) sales accounting owners Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. manager Prod’n Shipping Handout: “Cleaner Production Team” 22 Getting 1 Organized So now. . . Assemble your team. Get organized ID opportunities Prioritize Evaluate Implement Measure, review Set challenging CP goals, ensuring they are aligned with business objectives Essential for success: Identify a leader for the CP process: Get management support AND Identify potential barriers to the CP process (e.g., institutional) and identify solutions Identify external resources (e.g., CP centers, technical assistance) Seek input from personnel at all levels Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 23 2 Identifying CP Opportunities Get organized ID opportunities Prioritize Evaluate Implement Measure, review OVERVIEW: 1. Assess costs to identify areas for efficiency improvement 2. Use process mapping as a tool to understand flow of materials, energy, and waste 3. If necessary, use Root Cause Diagnosis to figure out WHY a problem exists 4. Use option generation techniques to identify possible CP solutions Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. We will learn about each of these tools 24 3 Prioritize & evaluate Get organized ID opportunities Prioritize Evaluate Implement Measure, review OVERVIEW 1. Determine the value of each CP option based on: Profitability (costs versus savings) Risk and cash-flow issues Level of commitment needed Alignment with business objectives CP options are evaluated with the same criteria as any business investment 2. For projects needing capital investment, conduct a project profitability assessment Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 25 4 Implementation Get organized ID opportunities Prioritize Evaluate Implement Measure, review OVERVIEW 1. Establish a concrete yet attainable schedule with check-in points; action plan 2. Assign responsibilities 3. Allocate necessary resources 4. Work with employees who will be affected, getting feedback from them regarding the initiative Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. CP implementation is just like implementing any other change in a business. 26 5 Measurement & review Get organized ID opportunities Prioritize Evaluate Implement Measure, review OVERVIEW Collect data before/after to measure and document success Periodically review your CP initiatives in conjunction with your business plan Goal: Continuous improvement! Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 27 Get organized ID opportunities Prioritize Evaluate Implement Measure, review Module 5: The CP process and tools/techniques for CP implementation 5.3: Step 2 of the CP Process: Identification of CP opportunities FOCUS: cost accounting Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 28 WHY COST ACCOUNTING? Assessing the costs of Remember: waste is essential to identifying the problems that CP should address Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 29 Cost categories In any enterprise, there are three broad categories of costs: The cost of production inputs Materials, energy, labour, capital, etc. The costs of management of materials, energy, & waste Waste handling, regulatory compliance, supply chain requirements, waste treatment and disposal, non-product losses, etc. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Less tangible costs Production throughput, product quality, company image, liability, etc Handout: “Costs checklists” 30 Problematic accounting practices. . . Waste imposes costs in all three categories But problematic accounting practices Costs can be. . . hide its true costs A. “Hidden” in the accounting records B. Misallocated from overhead accounts C. Mis-classified as fixed when they are really variable, or semi-variable D. Not found in the accounting records at all (Can you think of others?) Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 31 CASE STUDY Problematic Accounting Practices: Hidden costs of raw materials Manufacture of Plastic Rear Panels for Automobiles MATERIAL LOSSES (as % of input) 2% per accounting records 52% actual How did this happen? Engineering specification allowed 50% waste; accounting records only showed waste/loss in excess of specification Adapted from: Rooney, Charles. “Economics of Pollution Prevention: How Waste Reduction Pays.” Pollution Prevention Review.Summer 1993. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 32 CASE STUDY Problematic Accounting Practices: Hidden costs of raw materials “PLS” packaging company (printing and assembly of potato chip bags) Accounting records show: The amount of raw materials used ! The amount of final product shipped Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Accounting records do NOT show: The amount of solid scrap waste generated The amount of any other lost raw materials We will learn more about the PLS company in our practical exercises 33 EXAMPLE Problematic Accounting Practices: Misallocation of costs Consider 2 identical production machines with different utilization. How should you allocate a total electricity cost of $100/day between the units? Unit 1 100 units/hr 2 hours/day Unit 2 100 units/hr 8 hours/day ! BAD: GOOD: $50/day $20/day $50/day $80/day If investing in a more efficient unit, replace/upgrade unit 2 first! Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 34 The Concept Problematic Accounting Practices: Misallocation of costs In accounting, costs initially assigned to overhead accounts (e.g. utilities) are usually allocated back to processes, products, or projects using an allocation basis such as: Quantity of raw materials used Machine hours Production volume Labor hours Floor space Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. As in the previous slide: ! An incorrect allocation gives incorrect cost signals! ! Correct allocation is needed to accurately target CP efforts, and support better internal decision making. 35 Problematic Accounting Practices: Mis-classification of fixed vs. variable costs Fixed costs are costs that do not vary with production level or other factors Variable costs are costs that are costs that do (or can) vary with production level or other factors Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Equipment depreciation Permanent labor Rent Loan Interest Raw materials use Energy use Casual labor Water use 36 Problematic Accounting Practices: Mis-classification of fixed vs. variable costs The goal of Cleaner Production is to reduce variable costs (or prevent end-of-pipe fixed costs) “If CP efforts will reduce a cost — then it is variable!” Therefore, it is important to correctly distinguish between fixed and variable costs when identifying and estimating costs to support CP efforts Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 37 Problematic Accounting Practices: Mis-classification of fixed vs. variable costs ! A cost considered “fixed” at one firm may be considered “variable” at another firm ! ! Future “fixed” costs are not fixed yet—CP applied now may reduce the size and cost of equipment that you may have to purchase in future Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 38 Problematic Accounting Practices: Missing costs In general, two types of costs may be entirely missing from the accounting records: Handout: “Assessing Contingent and LessQuantifiable Costs” permit and other environmental fees lost sales due to returned products Less tangible costs Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. For example Future costs For example (variable) (fixed) Lost sales due to failure to meet customer spec Future depreciation costs of new equipment Equipment replacement lost sales due to returned products Cost to reputation of product quality problems Lost profit from product quality problems Etc. 39 Ease of identifying/estimating costs In general, as you go down this list, costs are more likely to be hidden or difficult to quantify. (but every case is different!) LESS HIDDEN Equipment purchase, direct materials, energy, labour Waste disposal Recycle/rework, treatment, waste handling MORE HIDDEN Regulatory compliance, other indirect costs Less tangible costs Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 40 So, now we know all the problems of cost accounting. But how do we actually get started? ? Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 41 The basic “recipe” for quantifying the cost of waste First, check the general ledger & production records to obtain all available information about costs and quantities of inputs and outputs 1 Production records contain the volume of goods produced Sometimes, they include information such as physical quantities of inputs used and number of rejected products. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. The general ledger contains only external transactions, not internal flows between departments or production steps. It will show inputs purchased and goods sold. However, physical quantities (kg, litres, kwh) of inputs purchased are often not recorded. 42 The basic “recipe” for quantifying the cost of waste 2 Match cost & quantity information to the process diagram: assign costs & quantities to all inputs assign quantities to all wastes 3 Process diagrams are our next topic. Calculate the total cost of each waste, which includes the cost of purchased inputs from which the waste is made This is the hard part— but doing is easier than explaining the labor expended on these inputs costs of managing the waste (labor, treatment costs, etc.) . Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. We will LEARN BY DOING with practical exercises. 43 Potential sources of cost data Often the general ledger and production records don’t provide all needed information. So where do you look? Internal data sources Original records in other departments Non-product outputs/ product losses* Employees Activitybased costs* *only relatively sophisticated SMEs will have this information Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. External data sources Industry colleagues or trade associations Vendors and consultants Business partners (e.g., insurance firm) Government (e.g. environment agency) 44 Group exercise– Cost accounting at the PLS company [45 minutes] (see handout) Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 45 Basic PLS Process Printed Plastic (Interim Product) Plastic film STEP 1: PRINTING Laminated Sheets (Interim Product) Plastic Aluminum film film STEP 2: LAMINATING STEP 3: SLITTING FINAL PRODUCT Scrap Scrap Scrap To incineration Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 46 Get organized ID opportunities Prioritize Evaluate Implement Measure, review Module 5: The CP process and tools/techniques for CP implementation 5.4: Step 2 of the CP Process: Identification of CP opportunities FOCUS: process mapping Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 47 Process mapping Process maps are: the schematic depiction of a production process They divide a process into basic steps and list inputs and outputs for each step Sand (new/old), bentonite*, coal dust, water, energy Sand mixing area Dust, gases, noise, reject mixed sand, surplus sand Patterns, mold forms, sand filling, coatings, energy Molding Molding Section section Dust, gases, surplus sand, noise, rejected molds liquid metal Casting area Energy Midland Metals Foundry Process Map Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Shake-out & Cleaning area Gases, organic fumes Dust, gases, mold forms, used sand Finished products 48 Process mapping Process maps are constructed in a particular way: Product materials: become part of the product Material & energy inputs (product & non-product materials) Interim product (from previous work step) Work Step Non-product loss Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Non-product materials: not incorporated into product Interim/final product (to next work step) Non-product loss material or energy that is lost as scrap, waste, or emissions 49 Process mapping Process maps. . . Are a key tool for understanding the production process Makes relationships between operations visible and lead to a systems view of the business Can be used to keep track of both quantities of inputs and outputs AND costs Are extremely useful for helping communicate CP opportunities to management & all departments Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Making a process map is therefore an essential part of the identifying CP opportunities. 50 Don’t all facilities already have process maps? ! NO. Micro-enterprises rarely have any process documentation. Small enterprises usually keep separate documentation by department or machine. There is rarely documentation that makes connections between all process steps. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Sophisticated SMEs may have information in the form of Flow charts, Value stream maps, Process and instrumentation diagrams, Machine configurations, Arrow diagrams, Box diagrams, Floor plans, etc. All are complex; none replace a basic process diagram! Handout: “Understanding a Process with Process Mapping” 51 CASE STUDY “Nutrimeat” Enterprise Profile: country sector employees production market Philippines Abattoir 90 (regular & contract) 300-700 animals/day Exportquality products produced to high hygiene standards Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 52 CASE STUDY fuel Process mapping: “Nutrimeat” water water Transport Live animals • Animals delivered in trucks; • Trucks are washed Faeces, urine, contaminated water Animals dead on arrival Holding & Inspection Live animals • Animals are held in pens & inspected. • Condemned animals are separated and killed. Condemned animals Faeces, urine, contaminated water Incineration Wastewater treatment Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 53 CASE STUDY Water Process mapping: “Nutrimeat” Energy (to sterilize equipment) Disinfectant Stunning & Bleeding Animals are first stunned or killed, and then bled Faeces, urine, contaminated water Carcass Water Disinfectant Evisceration & Splitting Carcass • Abdomen cut open & viscera removed • Breastbone split • Heart/liver/lungs removed; • Head removed • Carcass cut into two along the spine blood • Hide removed Wastewater Intestines, edible organs Condemned parts Hides Inedible offal & Parts Wastewater treatment Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Incineration 54 CASE STUDY Process mapping: “Nutrimeat” Energy (for refrigeration) water Chilling Carcasses refrigerated overnight Energy (to sterilize equipment & refrigeration) Carcass Energy (to sterilize equipment & water refrigeration) water Meat Cutting & boning Carcasses are cut into pieces for retail, some bones removed Packaging Bones fat Leaks of refrigerant fluids (Ammonia, CFCs wastewater Wastewater treatment Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 55 CASE STUDY Process mapping: “Nutrimeat” Some secondary production processes Waste treatment processes ? ? ? Incineration Condemned animals and parts ? Secondary production processes ? ? ? Rendering Parts and scraps are rendered for tallow ? ? And what other processes? Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 56 CASE STUDY Result of the Nutrimeat CP assessment Process mapping + cost accounting revealed 3 key areas for efficiency improvement: 1 reducing “dead on arrival” animals 2 Finding alternatives to incineration 3 Housekeeping measures to reduce water use Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 57 Group exercise– Process mapping at the PLS company [45 minutes] (see handout) Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 58 Get organized ID opportunities Prioritize Evaluate Implement Measure, review Module 5: The CP process and tools/techniques for CP implementation 5.5: Step 2 of the CP Process: Identification of CP opportunities FOCUS: Root cause analysis & CP options generation Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 59 Causes of inefficiency? Now, you have Gathered cost information Made a process map As a result: you understand the costs of waste & have identified key inefficiencies/ problems. But: no solution is possible without understanding the CAUSE of the problem(s). Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Sometimes, the cause of the problems is clear. ! Sometimes it is not 60 ? If the “root cause” of a problem is not clear, what do we do? Root cause analysis Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 61 A tool for Root cause analysis: The fishbone diagram A fishbone (causes tree) diagram is is a simple tool for identifying the true causes of a problem. it divides all causes into four categories: Materials Machines People Methods Possible causes in each category are then systematically identified. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Again, doing is easier than explaining 62 CLASS EXERCISE Root cause analysis: The XYZ bakery A CP analysis of a bakery identifies BURNED BREAD as the main problem. Burned bread is a waste with high costs! Cost of inputs (flour, yeast, sugar, etc.) Cost of labor to make the bread Cost of fuel for the oven Lost profit And. . . If the incidence of burned bread is reduced, the business can expand without buying a bigger oven! Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Identifying CP options requires understanding the cause of the burned bread problem. 63 CLASS EXERCISE Root cause analysis: The XYZ bakery We start by identifying XYZ’s: materials Flour + machines Oven + ?? people Employees methods Bread recipes + ?? Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 64 CLASS EXERCISE Root cause analysis: The XYZ bakery Now, we draw our “causes tree”. . . Material Machines Door seals poorly so oven heats unevenly Pans Some pans are blackened Oven Burned bread People Methods . . .and identify possible causes in each category. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 65 Root cause analysis Sample causes tree Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 66 Root cause analysis: Once you have identified possible root causes, how do you know which one(s) are real? In a real situation, those who know the process best should participate in making the “causes tree” Questions can be resolved by talking to employees and observing the production process Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 67 Root cause analysis: final notes Keep in mind the 80/20 rule (20% of causes account for 80% of problems), so focus on the big issues and avoid dwelling on smaller items Often, people focus Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. on the obvious solution rather than best solution. Identifying root causes helps to identify solutions that solve the problem at the source. 68 Once we understand the root cause, we look for a CP option to address it the CP Sometimes options are obvious. ! Sometimes they are not. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 69 ? If the CP options to address a problem are not clear, what do we do? Generate CP options Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 70 Generating CP options Two basic approaches Internal External Generating solutions internally with internal expertise & creative thinking Looking for outside solutions via research, technical assistance can save effort! existing alternatives used elsewhere are often documented in case studies or available through technical assistance providers BUT… don’t be limited to external solutions. They may not be the best for your situation. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 71 Generating CP Options internally General idea: get people with knowledge of the process to think creatively about solutions. Focus on generating a large number of options THEN worry about assessing if they are feasible or practical Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Experience shows: Employing worker knowledge and a little creativity can lead to impressive results. Your team should feel confident that they can generate equally or more effective solutions compared to “external experts.” 72 Generating CP Options internally Two approaches to encourage creative thinking “BRAINWRITING” – ask each member of the group to WRITE DOWN possible solutions (Often works because people tend to write more than they say) “PROVOCATION” – Encouraging wild and outrageous suggestions Have some provocative solutions to initiate the session May trigger an unusual but effective solution Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 73 Get organized ID opportunities Prioritize Evaluate Implement Measure, review Module 5: The CP process and tools/techniques for CP implementation 5.6: Step 3 of the CP Process: Prioritization and Evaluation Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 74 Review: Where are we in the CP process? 1 Get organized We have assembled our CP team 2 Identify CP opportunities We have identified a number of CP opportunities 3 Evaluate &Prioritize 4 Implement 5 Now, we must EVALUATE & PRIORITIZE these opportunities Measure & review Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Which will we address first? Second? Which are not worthwhile? Why? 75 Principles and strategies for prioritizing CP opportunities FIRST THEN Do financial analysis = evaluating cash flow and profitability implications of the CP options Prioritize, based on financial information & business priorities. ! Remember, even if a CP option does not require capital, it will require management attention— this is in limited supply! Therefore, prioritization must be strategic! Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 76 Principles and strategies for prioritizing CP opportunities How do you prioritize strategically? 1. Remember the “Pareto Principle” (or the “80/20 rule”) 2. DO prioritize both short-term & long-term opportunities. . . 3. BUT, implement “low hanging fruit” FIRST Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Consistently, about 20% of improvement opportunities provide approximately 80% of cost savings. Look for this 20%! LOW-HANGING FRUIT are CP opportunities that are easy and low-cost to implement, and which provide appreciable cost savings almost immediately. Use these immediate successes to build support for longerterm CP efforts. 77 Total cost* by source A typical “pareto” (80/20) result A & B account for about 80% of the total costs of non-product loss Sources of non-product loss *total cost=purchase, disposal & management costs of material purchased but disposed of as waste Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 78 Overview of the remainder of this section In the remainder of this module, we will: Introduce basic concepts of financial analysis Cash flow analysis Profitability Indicators Introduce some decision-making tools to assist in prioritizing CP opportunities Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 79 Financial analysis: Getting started Reminder: financial analysis = evaluating the cash flow and profitability implications of the CP options. The same process is used for assessing any business project, especially capital investments Characterizing the project’s impacts on cash flow is always the first step. Cash flows are used to calculate profitability indicators Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 80 Financial analysis: Getting started Two basic types of financial analysis Stand-alone Incremental Considers only the cash flows of the proposed project Compares the cash flows of the proposed project to the “business as usual” cash flows Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Most projects require incremental analysis! In incremental analysis, you only need to estimate the cash flows that CHANGE compared to business as usual 81 CASH FLOWS Basic concepts Cash outflows (COSTS; negative) + Cash inflows (REVENUES & SAVINGS; positive) = NET CASH FLOW: Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. One-time Annual Other Initial invesment cost Operating costs & taxes Working capital Equipment salvage value Operating revenues & savings Working capital (Elements of cash flows) 82 CASH FLOWS Basic concepts Definitions of special terms Working capital “the total value of goods and money necessary to maintain project operations” includes items such as: Raw materials inventory; Product inventory; Accounts payable/receivable; Cash-on-hand Salvage value the resale value of equipment or other materials at the end of the projects Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 83 CASH FLOWS Timing INFLOWS Project Start Working Salvage Capital Value Annual Revenues/Savings Year 1 Initial Investment & Working capital OUTFLOWS Year 2 Year 3 Project END Annual Operating Costs Annual Tax Payments Annual Financing Payments Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 84 CASE STUDY Cash flow for a CP Project at the PLS company We return to the PLS company. . . Enterprise Profile: location sector product size Southern Africa Packaging Laminated film for food packaging SME Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 85 CASE STUDY Cash flow for a CP Project at the PLS company CP Opportunity: Quality control camera The camera will detect problems with the manufacturing process and stop the process automatically Will reduce the amount of scrap/rejected product Costs & Savings Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Investment cost $100K Annual cost savings (materials) $40K One-time savings: Avoided wastewater treatment plant upgrade (year 3) $55K Working capital $0 Salvage value (Camera, year 3) $10K 86 CASE STUDY Quality control camera at the PLS company Outflow Inflow Net cash flow Year 0 100K 0 -100K Year 1 0 40K -40K Year 2 0 40K +40K 0 40K + 55K + 10K +95K Year 3 Using the costs and savings, we can figure the net cash flow each year on an incremental basis. I.e., this is how cash flow changes compared to business as usual For analysis purposes, we assume the project ends at year 3 & the salvage value of the camera is recovered Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 87 In our PLS example, total investment = $100K & annual savings = $40K ? Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Would you recommend this investment? 88 Profitability assessment: interpreting cash flows over time ! There is no simple answer to this question. HOWEVER, using PROFITABILITY INDICATORS will help with the decision A profitability indicator, or “financial indicator” is a single number that characterizes project profitability. Common profitability indicators: Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Simple payback Return on investment (ROI) Net present value (NPV) Internal rate of return (IRR) 89 Profitability indicators: Simple Payback and Return on Investment These indicators incorporate The initial investment cost The first-year cash flow Simple Payback = (in years) ROI (in %) = Initial Investment Year 1 Cash Flow Year 1 Cash Flow Initial Investment Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 90 Profitability indicators: Simple Payback and Return on Investment How are ROI and simple payback used? In larger companies, the simple payback or ROI calculated for a project are usually compared to a company rule of thumb called a “hurdle” rate: A project must meet the “hurdle rate” to be considered by management. Our company may rule is that project payback must be 3 years or less. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Which means ROI must be 33% or MORE. 91 CASE STUDY Quality control camera at the PLS company In our PLS case, what is simple payback and ROI? PAYBACK= INVESTMENT/YEAR 1 SAVINGS = $100K/$40K = 2.5 yrs ROI= YEAR 1 SAVINGS/INVESTMENT = $40K/$100K Investment cost $100K Annual cost savings (materials) $40K One-time savings: Avoided wastewater treatment plant upgrade (year 3) $55K Working capital $0 Salvage value (Camera, year 3) $10K = 40% Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 92 ! ROI & Simple Payback have a problem. They do not account for the time value of money What do we mean? Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 93 The time value of money If we were giving away money, would you rather have: ? $10,000 today? ? $10,000 three years from now? Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. ! 94 The time value of money $10,000 today, thanks $10,000 today, thanks! WHY? Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 95 The time value of money There are 2 reasons for answering “today” Inflation Investment opportunity Both are the source of the “time value of money” (TVM) Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 96 The time value of money (TVM) Inflation Investment opportunity Money loses purchasing power over time as product/ service prices rise, so: A dollar today can buy more than a dollar next year How much does it cost? This year A dollar that you invest today will give you more than a dollar next year — having the dollar now provides you with an investment opportunity $1 today $1 Next year $1.05 investment $1.10 a year from now Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 97 TVM and profitability assessment When you invest in a capital project, you have: An initial investment happening NOW series of cash inflows IN AFUTURE YEARS, that pay back the initial investment over time Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. So, it is important to take the TVM into account when you are estimating project profitability ! 98 TVM: Present value of future cash flows Typically, we take TVM into account by converting all FUTURE cash flows to their PRESENT values The idea is to DEPRECIATE future cash flows at a particular annual rate, the discount rate The calculation is exactly the opposite of calculating bank interest Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 99 TVM: Present value of future cash flows The value of the cash flow in year n Present Valuen = Future Valuen (1 + d)n The value of the cash flow for year n at “Time Zero,” i.e., at project start-up d = the discount rate n = the number of years after project start-up Handout: “Performing NPV calculations” Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 100 TVM: Present value examples What is the present value of $1 in the future? Discount rate (d): 10% 20% 30% 40% Years into future (n) 1 2 3 4 5 10 20 30 .9091 .8264 .7513 .6830 .6209 .3855 .1486 .0573 .8333 .6944 .5787 .4823 .4019 .1615 .0261 .0042 .7692 .5917 .4552 .3501 .2693 .0725 .0053 .0004 .7142 .5102 .3644 .2603 .1859 .0346 .0012 .0000 Present value factors* *Note: present values can be calculated easily with present value factors Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 101 Profitability indicators: Net Present Value (NPV) If we: 1 2 figure the present value of the net cash flow for each year of the project. And then add all these present values together, we obtain the NET PRESENT VALUE (NPV) Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. NPV is calculated for a particular project lifetime. It does not consider cash flow beyond that time period If NPV > 0, the project is profitable If NPV < 0, the project is not 102 CASE STUDY Quality control camera at the PLS company In our PLS case, what is the NPV? It depends on the discount rate! (and the time period) Net cash flow Present Value (10%) Present Value (15%) Present Value (20%) Present Value (25%) Present Value (30%) Year 0 -100.0 -100.0 -100.0 -100.0 -100.0 -100.0 Year 1 40.0 36.4 34.8 33.3 32.0 30.8 Year 2 40.0 33.1 30.2 27.8 25.6 23.7 Year 3 95.0 71.4 62.5 55.0 48.6 43.2 40.8 27.5 16.1 6.2 -2.3 NPV All figures in 1000s of dollars Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 103 TVM: choosing discount rates Discount rates make a big difference to profitability! When borrowing money: the discount rate is AT LEAST the cost of capital (i.e., bank interest plus loan fees) When investing one’s own money: How do we choose the right one? + + = Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. inflation rate of return on alternative investments risk premium discount rate 104 Profitability indicators: Internal rate of return (IRR) IRR is the discount rate for which NPV = 0, over the project lifetime. The IRR tells you what discount rate makes the project just barely profitable IRR is similar to NPV in that it considers both the time value of money and all future year cash flows Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 105 CASE STUDY Quality control camera at the PLS company In our PLS case, what is the IRR? Net cash flow Present Value (25%) Present Value (30%) Year 0 -100K -100.0 -100.0 Year 1 +40K 32.0 30.8 Year 2 +40K 25.6 23.7 Year 3 +95K 48.6 43.2 NPV 6.2 -2.3 Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. By inspection, IRR is between 25% and 30% Exact calculation: IRR=28.6% IRR must be calculated iteratively Financial calculators and spreadsheets calculate IRR automatically 106 Comparing profitability indicators Simple Payback & ROI Advantage Disadvantage Easy to Use Neglect TVM Neglect out-year costs Do not indicate project size NPV Considers TVM Needs firm’s discount rate Does not indicate project size IRR Considers TVM Requires iteration Does not indicate project size Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 107 Do financial indicators tell everything about financial feasibility? ! NO. Considering the individual circumstances of the enterprise is critical! For example, considering NPV or IRR is not helpful if: Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. The firm has no significant cash reserve and cannot obtain financing, OR Can obtain only a very a small amount of financing (NPV and IRR do not indicate SIZE of project.) In these cases, improving cash flow in the short term is the only option 108 “Experience shows that for the smallest enterprises, simple payback of a year or less is a good rule of thumb. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 109 Prioritizing CP options Now, we have evaluated the potential CP opportunities from a financial perspective. However, financial considerations are only one element of deciding to implement a project Technical ? Financial Regulatory Organizational Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. How do you weigh all these considerations? 110 A number of decision-making aides for prioritizing CP options exist ! However: Decision-making aides can’t make a decision for you! They can only facilitate systematic consideration of the issues involved. Some examples Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 111 Decision-making aides for prioritizing CP options The Criteria Matrix The criteria matrix forces a systemic comparison of options according to specific criteria. Determine a score for each cell on a 1-5 scale: 1: poor/expensive/difficult 5: excellent/not costly/easy Complexity Initial cost NPV Maintenance & Reliability Total CP Option 1 CP Option 2 Criteria are examples only—choose criteria that reflect the particular circumstances CP Option 3 Add the score in each category to determine “winners” Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 112 Decision-making aides for prioritizing CP options Forced pair analysis In forced pair analysis, options are compared systematically in pairs. The result is a best to worst ranking of options. Let’s say we have 4 CP options, A-D 1 A C D 2 First, compare A & B 3 Let’s say B is best. So B moves to the top of the list B 4 Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. B A C D Now, compare A & C 113 Decision-making aides for prioritizing CP options Forced pair analysis 5 If C is better than A, the new order is B 6 BUT C A D Now, compare D to A If A is better than C, the order remains B OR A C D Compare C to D In either case, D will move “up the list” until it loses in comparison to another option. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 114 Remember, implement “low hanging fruit” FIRST Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 115 Get organized ID opportunities Prioritize Evaluate Implement Measure, review Module 5: The CP process and tools/techniques for CP implementation 5.7: Step 4 & 5 of the CP Process: Implementation and Measurement/Review Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 116 Review: Where are we in the CP process? 1 Get organized We have assembled our CP team 2 Identify CP opportunities We have identified a number of CP opportunities 3 Evaluate &Prioritize We have evaluated and prioritized these opportunities 4 Implement 5 Measure & review Now, we must IMPLEMENT our CP priorities and measure our progress Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 117 Action plans: the basis of implementation 4 Key elements of action plans Implement Implementation requires an ACTION PLAN. goals Specify WHAT will be implemented and the performance improvements that will result responsibilities resources milestones metrics Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Specify BOTH who will coordinate & who will carry out specific tasks Identify the resources required for implementation Set out specific implementation steps & WHEN they should be achieved Specify how goals and milestones will be measured 118 Action plan matrix Summarize your action plan in a matrix: CP Project: Goals: Milestone Coordinator: Target date Responsible Person How measured Resources Needed 1. 2. 3. In larger organizations, the matrix is used to obtain management sign-off/approval Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 119 Why measure and review? 5 Measure & review Measurement and review has two objectives: Keep implementation on-track Monitor the MILESTONES in the action plan. Where milestones are being missed, the coordinator must know & take action! Monitor performance Once the CP project is implemented, measure its actual performance against its goals. Performance monitoring should CONTINUE and become a part of business as usual. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 120 Make monitoring of CP implementation business as usual Energy is 50% of our production cost. We implemented good housekeeping and equipment modifications to improve energy efficiency. Now, the production department reports kWh of electricity used per kilogram of product to management each month. In fact, we have a continuous improvement goal of reducing kWh/kg by 5%/year. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. Monitoring supports continuous improvement 121 REVIEW of module 5 Waste is inefficiency and imposes many costs on businesses. Its true cost is often hidden. Via the CP process, we identify the true costs of waste, prioritize problems and CP options, and implement these priorities systematically. Improving MSME Performance through Cleaner Production. Module 5: The CP Process & Tools. Visit www.encapafrica.org. 1 Get organized 2 Identify CP opportunities 3 Evaluate &Prioritize 4 Implement 5 Measure & review 122