CoRE Fundamentals An Academic Lecture Series From CoreNet Global 1 Speaker Name Speaker Name Title Company University • Placeholder for Speakers picture Corporate Real Estate (CRE): What’s It All About? 3 What is Corporate Real Estate? A corporation's real estate, comprised of its land, buildings, and work environments, can be a powerful resource of strategic value. BALANCE SHEET ASSET MARKET ASSET ORGANIZATIONAL ASSET 4 Learning Objectives • Describe the structure of the real estate organization • Identify key activities associated with corporate real estate operations • Describe the internal relationship between the corporation and CRE management • Identify the three stratifications of the CRE executive’s corporate role in fulfilling his or her departmental objectives • Characterize key aspects of the CRE executive’s role in fulfilling the strategic objectives of the company as a whole 5 The Broad Expanse of CRE Energy Manufacturing Public Sector Consulting Healthcare Agriculture Retail Transportation Hospitality Research Finance Technology Telecommunications Can You Think of Others? 6 The CRE Business World CORPORATION Business Units (BU) Key Objectives Business Plans Metrics Support Functions CRE Mission: CRE Department Management Portfolio Management Strategic Performance Management 7 CRE Management 8 CRE Functional Management Corporate Real Estate Activities Transactions Leases Facilities Management 9 10 Department Management Functional Management 11 Department Management CRE Organization and Staffing Busines s Units (BU) Shareholders 12 CRE Department Management Project Management Financial Management Organization & Staffing Legal and Contracting Outsourcing Management 13 Project Management • Benchmarking • Scenario cash flow analysis • Occupancy and cost measurement • Year-to-year comparisons • Location-to-location comparisons • Comparisons to market norms • Laddering leasehold maturities 14 Financial Management Increasingly, a company's real estate portfolio is viewed as a strategic asset that can make or break a company's anticipated financial performance. Perhaps most important, CRE has a demonstrated impact upon the company's Return on Investment and shareholder value. 15 Outsourcing Management Assemble and coordinate various CRE in-house and outsourced specialist resources responsible for: Strategy & Portfolio Planning Design & Construction Workplace Strategy & Planning Operational Strategies • • • • • Establish project objectives and facilities requirements Budget Development – capital and operating Solutions Options and Site Selection Development Decision Support and Approval Process Project Delivery 16 Legal and Contracting Key components: • Selection criteria • Written, measurable directives • Leveraged agreements • Performance reviews 17 Location / Site Selection • Local knowledge • Space expectations and requirements • Negotiating incentives and infrastructure • Trends in the real estate markets • Competitors/Neighbors • Suppliers 18 Location and Site Selection Problem/Need/Assessment Example: Expansion Strategy, Goals, Objectives, Policies Search, Selection Geographical Target Areas Site Specific Criteria Commitment Financial Decisions Buy vs. Lease, Incentives 19 20 Workplace Strategy Outsourcing Portfolio Optimization Financial Performance 21 Workplace Strategy The profession of corporate real estate and workplace encompasses business strategy for successful companies - that is, • How and where people work, • How it affects people, productivity, profit, • And increasingly important - the planet. 22 Sample Deliverable Outsourcing REAL ESTATE HOLDINGS Strategic (In-House) CRE Careers CRE Jobs Operational (Outsourced) 23 CRE & Service Providers Internal CRE Team Level of Responsibility Relationships with business units (BU) and senior management ENTERPRISE STRATEGY Works with Service Provider to translate corporate and BU strategy to real estate and develop processes for the delivery of services Oversight of service provider and internal delivery teams STRATEGY TRANSLATION TACTICAL EXECUTION Real Estate Service Provider Strategy Support: •Compliance •Policy Governance Strategy Support: •Performance management •Strategic Sourcing •Portfolio optimization •Lease renewals •Disposition strategies •Programming standards •Capital budget development •D&I financing alternatives Tactical implementation: •Transaction management •Lease administration •Project management •Contract/Vendor management •Facilities management 24 Portfolio Optimization and Balanced Scorecard Customer Financial Employee Growth and Development Internal Business Processes 25 Portfolio Optimization Growth Phase CRE Function Customer Service Success Measure Time-to-Market High Growth SF or M2 per Person Alternative Workplace Cost per Person Occupancy Cost Reduction % Occupancy Costto-Revenue Downturn Sourcing & Lease Cost per SF or M2 Administration Space Management Steady State 26 Portfolio Management Analysis • Demand forecasting • Utilization and occupancy metrics • Sub-portfolio and cluster analysis • Supply and gap analysis • Market analysis • Financial analysis 27 Financial Performance Occupancy cost indicators Book values – to – market value relationships Balance sheet impacts Income statement impacts Cash flow impacts Investment ratios Share value impacts GAAP impacts Carbon Footprint 28 Organization Management Portfolio Management Performance Management 29 Enterprise Alignment Balanced scorecard Strategic CRE Planning Sustainability 30 Enterprise Alignment Busines s Units (BU) CORPORATION Key Objectives Business Plans Metrics Support Functions CRE Role CRE Functions Define Requirements Evaluate Existing Facilities Integrate Market Opportunities Measure Performance 31 Strategic Planning Corporate Direction HR Technology CRE Team Business Unit/ Functional Unit Needs CRE Trends & Benchmarks Government Regulations/ Codes/ Environmental Infrastructure Options Business Competition 32 CRE Planning Financial Property • • • How much should we own versus lease? How much space do we have? Do we have enough space – how much will we need in the future? Location • • Financial Portfolio What are our cost structures? What is our optimal financial structure? Occupancy Location Space • • • Are we in the right location? What are the labor pools, economic incentives, transportation costs, access to suppliers Workspace • • Are we in the right type of building? What functionality, vacancies, material handling Constraints? 33 Space and Occupancy Strategic planning generates the right amount of space at the right time… the rewards are: • Reduced • Occupancy costs • Energy costs • Improved space utilization • Reduction in amount of surplus space • Office alternatives • Space standards • Leveraged resources • Improved work/life balance for • Talent attraction • Retention 34 CRE Planning Goals BUSINESS STRATEGIES CRE PLAN • Reduce occupancy costs Lower cost structure Improve operating margins Reduce Infrastructure • Highest and best use analysis • Economic development incentives • Alternative work place strategies Improve Operating Process Minimize Infrastructure • Sustainability strategies • Use of alliances • Assess non-core functions Reduce headcount • Outsource using alliance management 35 Align Goals and Strategies BUSINESS STRATEGIES CRE PLAN • Rigorous lease vs. buy analysis Create operating flexibility Build flexible infrastructure • Use technology to replace/minimize space • Environmental risk • Promote virtual entities Higher market penetration New market opportunities • More customer face time through virtual office • Restructure distribution networks Reduce headcount • Site selection to gain competitive advantage... location, cost, capability 36 Sustainability NGO Monitoring Public Sector Activity Investor Activism Workforce Trends Energy Emissions Water Effluent Material Waste Enterprise Land-use Biodiversity Consumer Behavior Transportation Management Compliance Peer Pressure Social Influences Business Continuity Source: George Gosieski © 2007 37 CRE Success Factors • Know what you have, know what you want • Stay up-to-date with the market activity - Continuous education and networking • Keep real estate strategy in mind – it provides goals and parameters • When you have the chance, seize opportunities • Keep track of the situation • Communicate, communicate, communicate 38 CRE Communications CLIENT RELATIONSHIPS Communicating and building relationships with business units CRE ACTIONS Making recommendations to management and providing rationale for decisions 39 Technology Support • Benchmarking • Scenario cash flow analysis • Occupancy and cost measurement • Year-to-year comparisons • Location-to-location comparisons • Comparisons to market norms • Laddering leasehold maturities 40 Thank you for your time and attention What questions can we answer for you? Additional Corporate Real Estate Resource: www.corenetglobal.org 41