MiHIN 101 November 2015 Copyright 2014 Michigan Health Information Network Shared Services 1 What Does HIE (verb) Do? Benefits Prevent future or fill known and unknown knowledge deficits · Avoiding repeat diagnostic tests · Enables a clinician to add or remove a differential diagnosis in a timely fashion · Optimal choice of tests and therapy · More rapid response to a contraindication or any necessary refinements to a given therapy · Care coordination: helps ensure that the next clinician involved in the patient’s care will see the relevant information about the patient! Adapted from Hripcsak et al. (2007) Copyright 2015 Michigan Health Information Network Shared Services 2 Statewide Coordination Duplication of effort, waste, & expense (N x N-1 connections) Shared Services (N connections) Physicians Physicians Patients & Families Patients & Families Public Health Specialty Providers Lab tests & XRAYs Hospitals & Clinics Medications Public Health Specialty Providers Lab tests & XRAYs Insurance Companies Health Plans Hospitals & Clinics Medications Copyright 2015 Michigan Health Information Network Shared Services 3 MiHIN is a network for sharing health information statewide for Michigan Copyright 2015 Michigan Health Information Network Shared Services 4 “One and Done”- Easier, Simplified, Predictable Data Sharing 1. Sign once • Common legal framework across the state • Transparent data usage for each use case 2. Connect once • MiHIN network includes all of health care: HIEs, HISPs, health plans, the state and the federal agencies 3. Publish once • Patient and provider delivery preferences easily registered and centrally managed 4. Report once • Messages can be routed to multiple destinations – no duplicate interfaces or repeat reports 5. Log-on once • Single sign-on across patient/member and provider portals Copyright 2015 Michigan Health Information Network Shared Services 5 Scalable Data Sharing 1. Legal Interoperability • Common legal framework across the state • Transparent data usage for each use case 2. Technical Integration • MiHIN network includes all of health care: HIEs, HISPs, health plans, the state and the federal agencies 3. Authoritative Sources • Patient and provider delivery preferences easily registered and centrally managed 4. Reuse & Reduced Duplication of Effort • High quality messages can be routed to multiple destinations – no duplicate interfaces or repeat reports 5. Identity & Program Integrity • Single sign-on across patient/member and provider portals • Common linking & patient matching Copyright 2015 Michigan Health Information Network Shared Services 6 Network of Networks: Federal PIHPs (10) Health Plan QOs (more coming) Simple Data Sharing Organizations MSSS MiHIN Statewide Shared Services Consumer QOs (more coming) MyHealthPortal MyHealthButton Mi Syndromic Surveillance System Immunizations MDHHS Data Hub Mi Disease Surveillance System HIE Data Warehouse Qualified Organizations (QOs) State LABS Chronic Diseases Virtual QOs Pharmacies (more coming) Doctors & Health Systems Single point of entry/exit for state Sponsored Organizations Copyright 2015 Michigan Health Information Network Shared Services 7 Types of Qualified Organizations HIE QO (HQO) Plan/Payor QO (PQO) Government QO (GQO) Consumer QO (CQO) Data Aggregator QO (DAQO) • Meets the QO requirements • Plans to participate in at least 2/3 of Use Cases • Voice in the MiHIN Advisory Committee (MOAC) • Health Plan licensed in the state of Michigan • Blue Cross, Michigan Association of Health Plans, & Priority Health have MOAC & Board eligibility • Government Qualified Organization (i.e. Michigan Department of Community Health) • Federal Agency (i.e. Social Security Administration, CMS, Veterans Affairs, DoD, CDC, etc.) • Tribal Nations in Michigan • Participate in consumer-focused Use Cases (i.e. MiWay Consumer Directory) • Supported & authorized consumer facing services (i.e. Patient Health Record, Patient Portal) an example would be Peace of Mind Registry • Receives data from certain statewide Use Case (e.g. Statewide ADT) for the purpose of creating a statewide repository of the information • Designed to support near-time analytics that can be shared back into the ecosystem as a statewide resource • May function as a query able resource on the network Copyright 2015 Michigan Health Information Network Shared Services 8 MiHIN’s Role as Curator of the Statewide “HIE” Ecosystem • Manage statewide legal trust fabric • Maintain statewide “master data” in Active Care Relationship Service, Health Provider Directory, Trusted Identities, Consumer Preferences • Connect HIEs, Payers, Pharmacies, DHHS, Federal Government, others • Align incentives and/or regulations to fairly share data and promote data standardization (via Use Cases) • Convene groups to identify data sharing barriers, reduce provider burdens, engage consumers, and enable population health Copyright 2015 Michigan Health Information Network Shared Services 9 Maximize SOM Resources Transparency via HIT Commission Monitoring MDCH Data Hub State of Michigan Internal MiHIN & the Qualified Data Sharing Organizations STATEWIDE SHARED SERVICES External Shared Governance via MiHIN Board Copyright 2015 Michigan Health Information Network Shared Services 10 MiHIN Governance MiHIN Board of Directors Health Information Technology Commission MiHIN Management & Core Staff Executes the Operations Plan MiHIN Operations Advisory Committee (MOAC) oversees working groups that advise MiHIN Copyright 2015 Michigan Health Information Network Shared Services 11 MiHIN Governance MiHIN Board of Directors Health Information Technology Commission (HITC) The Commission's mission is to facilitate and promote the design, implementation, operation, and maintenance of an interoperable health care information infrastructure in Michigan. S e t Michael G. Chrissos, M.D. Representing Doctors of Medicine P o l i c i e s Randall Ritter Representing Consumers Robert Milewski Representing Nonprofit Healthcare Corporations Pat Rinvelt Representing Purchasers or Employers Mark Notman, Ph.D. Representing Schools of Medicine Tim Becker Representing MDHHS Nick Smith A c t o n t h e P o l i c i e s Blue Cross Blue Shield of MI (BCBSM) Dr. Thomas Simmer Ex Officio Tim Pletcher Great Lakes Health Connect Sue Schade HIT Commissioner Pat Rinvelt Ingenium John Vismara Jackson Community Medical Record (JCMR) Rick Warren, Vice Chair Michigan Association of Health Plans Tom Lauzon Michigan Health and Hospital Association (MHA) Jim Lee Michigan Medicaid Cynthia Green Edwards Michigan Osteopathic Association (MOA) Dr. Taylor Scott Michigan Pharmacist Association Larry Wagenknecht, Chair Michigan Primary Care Association Dr. Faiyaz Nusrath Syed Michigan Public Health Jim Collins Michigan State Medical Society Dr. Arthur J. Ronan Priority Health Krischa Winwright Southeast Michigan HIE (SEMHIE) Helen Hill Trinity Behavioral Health Dr. Scott Monteith Upper Peninsula Health Information Exchange (UPHIE) Dennis Smith Representing Health Plans or Third Party Payers Orest Sowirka, D.O. MiHIN Executive Management Executes the operations plan Representing Doctors of Osteopathic Medicine and Surgery Provides monthly MiHIN status report Peter Schonfeld Representing Hospitals Tim Pletcher, Executive Director Rodney Davenport Representing Department of Technology, Management and B udget Jeff Livesay, Associate Director Jill Castiglione Representing Pharmacists Rozelle Hegeman-Dingle Representing Pharmaceutical Manufacturers MiHIN Operations Advisory Committee (MOAC) Irita B. Matthews Represents Health Information Technology Copyright 2015 Michigan Health Information Network Shared Services Copyright 2015 Michigan Health Information Network Shared Services 12 MiHIN Operations Advisory Committee (MOAC) Administrative Network Technology Se rvices (ANTS) Nate Teller AmeriHealth Joe Miller Blue Cross Blue Shield of MI (BCBSM) Wanda Brideau Blue Cross Complete (BCC) Joe Miller Detroit Wayne Mental H ealth Authority (DWMHA) Bill RIley Fidelis Lisa Barton Great Lakes Health Connect (GLH C) Doug Dietzman Health Alliance Plan of Michigan (HAP) Annette Marcath Henry Ford Health System (HFHS) Jim Scherphorn Ingenium Wendy Couturier Jackson Community Medical Record (JCMR) Linda Howell Meridian Health Plan Tony Randolph Michiana Health I nformation Network (MHIN) Hannah King Michigan Ass ociation of Health Plans (MAHP) Richard Murdock Michigan Pharmacists As sociation (MPA) Dianne Malburg Michigan State Medical Society (MSMS) Joe Neller MiHIN Shared Services Jeff Livesay, Co-chair Molina Healthcare Tonya Wardena Northe rn Physicians Organization (NPO) Ed Worthington PatientPing Van essa K uhn Priority Health Tim Ivy Region 10 Kelly VanWormer Southeast Michigan HIE (SEMHIE) Helen Hill State of Michigan (SOM) Jas on Werner, Co-chair Total Health Care (THC) Linda Alexander Upper Penins ula Health I nformation Exchange (UPH IE) Paula Hedlund Upper Penins ula Health Plan (UPH P) Paula Hedlund MOAC Working Groups Use Case (UCWG) Privacy (PWG) Security (SWG) Administrative Network Technology Services (ANTS) Administrative Network Technology Services (ANTS) Administrative Network Technology Services (ANTS) Production & Operations, Integration & Architecture (PROPS I&A WG) Administrative Network Technology Services (ANTS) AmeriHealth AmeriHealth Blue Cross Blue Shield of MI (BCBSM) Clinton, Eaton, & Ingham County CMH (CEICMH) Detroit Wayne Mental Health Authority (DWMHA) Fidelis Great Lakes Health Connect (GLHC) Health Alliance Plan of Michigan (HAP) Henry Ford Health Systems (HFHS) Great Lakes Health Connect (GLHC) Health Alliance Plan of Michigan (HAP) Health Alliance Plan of Michigan (HAP) Henry Ford Health Systems (HFHS) Meredith Phillips, Co-chair Ingenium Ingenium Jackson Community Medical Record (JCMR) Jackson Community Medical Record (JCMR) Northern Physicians Organization (NPO) PatientPing MiHIN Shared Services Brian Seggie, Co-chair Northern Physicians Organization (NPO) PatientPing MiHIN Shared Services Marty Woodruff, Co-chair Northern Physicians Organization (NPO) PatientPing Priority Health Priority Health Priority Health Southeast Michigan HIE (SEMHIE) Southeast Michigan HIE (SEMHIE) Southeast Michigan HIE (SEMHIE) Southeast Michigan HIE (SEMHIE) State of Michigan (SOM) Tina Scott, Co-chair Trinity Health State of Michigan (SOM) Phil Kurdunowicz (Co-chair) John Donovan (Co-chair) State of Michigan (SOM) State of Michigan (SOM) Upper Peninsula Health Information Exchange (UPHIE) Upper Peninsula Health Information Exchange (UPHIE) Trinity Health Upper Peninsula Health Information Exchange (UPHIE) Trinity Health Upper Peninsula Health Information Exchange (UPHIE) Ingenium Jackson Community Medical Record (JCMR) Michigan Association of Health Plans (MAHP) Michigan State Medical Society (MSMS) MiHIN Shared Services Shelley Mannino, Co-chair Northern Physicians Organization (NPO) PatientPing Henry Ford Health Systems (HFHS) Ingenium Jackson Community Medical Record (JCMR) MiHIN Shared Services Issue Remediation (IRWG) Administrative Network Technology Services (ANTS) AmeriHealth Blue Cross Blue Shield of MI (BCBSM) Blue Cross Complete (BCC) Detroit Wayne Mental Health Authority (DWMHA) Fidelis Great Lakes Health Connect (GLHC) Health Alliance Plan of Michigan (HAP) Ingenium Jackson Community Medical Record (JCMR) Meridian Health Plan Michiana Health Information Network (MHIN) Michigan Pharmacists Association (MPA) Michigan State Medical Society (MSMS) MiHIN Shared Services Tim Pletcher, Co-chair Molina Healthcare Northern Physicians Organization (NPO) Oakland County Community Mental Health Authority (OCCMHA) PatientPing Priority Health Region 10 Southeast Michigan HIE (SEMHIE) State of Michigan (SOM) Kim Bachelder, Co-chair Total Health Care (THC) Upper Peninsula Health Information Exchange (UPHIE) Copyright 2015 Michigan Health Information Network Shared Services Copyright 2015 Michigan Health Information Network Shared Services 13 Legal Infrastructure for Trusted Data Sharing Organizations (TDSOs) ORGANIZATION AGREEMENT (QDSOA,VQDSOA, CQDSOA, SSOA, SSSOA, DDSOA, SDSOA) Definitions HIPAA Business Associate Terms Basic Connection Terms & SLA Cyber Liability Insurance Indemnification & Liability Data Sharing Agreement Use Case #1 Use Case #2 Use Case #3 Use Case #N Contracting & Payment Dispute Resolution Term & Termination Copyright 2013 - Michigan Health Information Network 14 Clear Chain of Trust Covered Entity Covered Entity Trusted Data Sharing Business Organization Associate Business Associate Trusted Data Sharing Business Organization Associate Covered Entity Copyright 2015 Michigan Health Information Network Shared Services 15 Constituent Transparency Communities Patients & Families Physicians Public Health & CMS Use Case Laboratories & Diagnostic centers Specialty Providers Policy Makers Health Plans Hospitals & Clinics Employers Pharmacies Copyright 2015 Michigan Health Information Network Shared Services 16 What is a USE CASE? • Data sharing scenario with specific: • purpose • type of data exchanged • description of interactions between people/systems Use Case Factory™ • Each Use Case may have different: • access restrictions • rules for using the data • cost recovery fees or charges • technical requirements Copyright 2015 Michigan Health Information Network Shared Services 17 Use Case Components Use Case Summary - explains purpose and value proposition/business case for sharing data Use Case Agreement - legal document covering expected rules of engagement (Trusted Data Sharing Organizations sign Use Case Agreements) Use Case Implementation Guide technical specification that outlines standard format details for data transmission & content Copyright 2015 Michigan Health Information Network Shared Services 18 Benefits of Use Case Approach Reduces Complexity Consistent Pattern Modular (like LEGO® blocks) Aligns Priorities Transparent Measureable Faster & Cost Effective Manageable chunks so competitive or confidentiality concerns can be addressed without “boiling the ocean” Standardized mechanism for scoping purpose, technical requirements, costs, and limits on how data is used Use Cases can be combined to create more extensive stories for data sharing Incentives, regulations or policies can target specific Use Cases to foster or accelerate adoption Constituents can understand expected use of their data and follow common chain of trust across organizations Aids focused monitoring and measurement of progress Reduces variability and enables scalability Copyright 2015 Michigan Health Information Network Shared Services 19 Use Case FactoryTM Conceptual Use Case Summary Contains The Basic Ideas Laid Out in an Easy to Read Document for the Board to Approve Idea with Champion Define Purpose Evaluation Continuous Improvement Idea with Sponsor Plan & Develop Adoption Critical Mass Successful Adoption Mass Marketing & Outreach Technical Planning Pilot & Refine Implement Production Status Metrics MiHIN Board Functional Data-Sharing Widget Anyone can submit ideas for use cases: http://mihin.org/about-mihin/resources/use-case-submission-form/ 20 Use Case Assembly Lines Results Delivery Public Health Reporting Care Coordination & Patient Safety • Lab results • Diagnostic imaging • Other tests • Hospital discharge summaries • Immunizations • Chronic disease registries • Disease surveillance • Syndromic surveillance • Birth & death notifications • 41 new use cases identified • Referrals • Care summaries for treatment history & allergies • Notification of transitions of care (Admission, Discharge or Transfer) • Medication reconciliation & therapy change notices • Clinical decision support alerts Quality & Administrative Reporting Patient/Consumer Engagement • Registry Updates • Physician Quality Reporting measures • Meaningful Use reporting • Electronic verification • Patient satisfaction • Eligibility • Authorization • Claims audit • Instructions • Health risk appraisals • Medication Compliance • Therapy Compliance • Patient activation and self determination • Health literacy & numeracy • Consumer Preferences and Consents Copyright 2015 Michigan Health Information Network Shared Services 21 Use Case Factory Hierarchy Episode of Care Major life event consisting of multiple stories (birth of child, chronic condition, etc.) Story Persona combined with collection(s) to illustrate a health-related event Collection Combination of Use Cases that interact to create a higher-level service Use Case A functional data-sharing unit Scenario Granular examples of data sharing (submit vs.. receive, etc.) Data Standards Copyright 2015 Michigan Health Information Network Shared Services 22 Accelerating Use Cases Clinical Endorsement & Evidence Financial Incentives or Disincentives Policy & Regulatory Levers Use Case Copyright 2015 Michigan Health Information Network Shared Services 23 Payer Incentives for Statewide HIE - Physician Group Incentive Program (PGIP) - Hospital value-based contracts But wait… there’s more $ 2016 2015 2014 TBD Medications, potentially quality measures Integrate ADT, begin Medication Reconciliation Hospitals – Conformance with ADT spec, send Medications Providers – Integrate ADTs into workflow, receive Medications Data flow Hospitals – Send ADT notifications to statewide service via MiHIN Providers – Send Patient-Provider Attribution (PPA), receive ADT alerts Copyright 2015 Michigan Health Information Network Shared Services 24 Use Cases & Learning Health System Clinician Clinician Patient Clinician Learning Cycle Story with Persona Investigator Population Health Management & Research Investigator Investigator Use Case Collection/s Use Case Use Case Use Case Copyright 2015 Michigan Health Information Network Shared Services 25 Major Building Blocks Statewide Health Provider Directory TOC Notification Service Active Care Relationship Services SingleSign On (Linked to MiCAM) MiWay Consumer Directory Common Key Service Copyright 2015 Michigan Health Information Network Query (IHE-XCA Connect) 26 Statewide ADT Use Case Example + Active Care Relationship Service (ACRS) + Statewide Health Provider Directory (HPD) “Use Case Collection: Statewide ADT Notification Service” Copyright 2015 Michigan Health Information Network Shared Services 27 Patient Provider Attribution Service (in Michigan we call this ACRS™) • Active Care Relationship Service (ACRS) - enables providers to declare active care relationships with patients – this attributes to a patient the providers who are active members of their care team • Accurately routes information (e.g. Admission-Discharge-Transfer messages, medication reconciliations, medication adherence) • Enables alerts to providers in active care relationships with patients • • Coordinates entire care team with changes to patient status in real time Allows searches by authorized persons or organizations: • Health systems and provider/physician organizations • Care coordinators • Health plans • Consumers (who can dispute asserted relationships) Copyright 2015 Michigan Health Information Network Shared Services 28 Active Care Relationship Service TM Patient Information Source Patient ID First Name Middle Initial Last Name Suffix Date of Birth Gender SSN – Last 4 digits Address 1 & Address 2 City, State, Zip Home & Mobile Phones Physician Information NPI First Name Last Name Practice Unit ID Practice Unit Name Physician Organization ID Physician Org Name Copyright 2015 Michigan Health Information Network Shared Services 29 Expand Active Care Relationship ServiceTM Patient Physician Source Patient ID First Name Middle Initial Last Name Suffix Date of Birth Gender SSN – Last 4 digits Address 1 & Address 2 City, State, Zip Home & Mobile Phones Care Coordinators NPI First Name Last Name Practice Unit ID Practice Unit Name Physician Org ID Physician Org Name Copyright 2015 Michigan Health Information Network Shared Services NPI (or New#) First Name Last Name Practice Unit ID Practice Unit Name CC Org ID CC Org Name 30 Important Horizontal View Eligible Providers & PCMH Eligible Hospitals Critical Access Hospitals Behavioral Health Specialists Specialty Providers Care Coordinators Patients & Families Copyright 2015 Michigan Health Information Network Shared Services 31 +6 Million Active Care Relationships Copyright 2015 Michigan Health Information Network Shared Services Active Care Relationships Providers Statewide Provider Coverage Copyright 2015 Michigan Health Information Network Shared Services Admit Discharge & Transfer (ADT) Use Case Copyright 2015 Michigan Health Information Network Shared Services 34 Statewide Health Provider Directory • Contains Electronic Service Information (ESI) used to route information to providers • Flexibility to maintain multiple distribution points for single provider or single distribution for organization • Manages organizations, providers and the multiple relationships between them Copyright 2015 Michigan Health Information Network Shared Services 35 ACRS™ Update – Version 2.0 Patient Information Source Patient ID First Name Middle Initial Last Name Suffix Date of Birth Gender SSN – Last 4 digits Address 1 & Address 2 City, State, Zip Home & Mobile Phones Physician Information NPI First Name Last Name Practice Unit ID Practice Unit Name Physician Organization ID Physician Org Name Physician DIRECT Address DIRECT Preferences Additional patient information to minimize false positives Copyright 2015 Michigan Health Information Network Shared Services 36 ADT Example – Current Workflow Trusted Data Sharing Organization (TDSO) Trusted Data Sharing Organization (TDSO) Health Provider Directory Specialist Primary Care Patient to Provider Attribution Patient Care Coordinator 1) Patient goes to hospital which sends message to TDSO then to MiHIN 2) MiHIN checks patient-provider attribution and identifies providers 3) MiHIN retrieves contact and delivery preference for each provider from HPD 4) Notifications routed to providers based on electronic address and preferences Copyright 2014-2015 Michigan Health Information Network Shared Services MiHIN Confidential Information – Proprietary – Restricted 37 Statewide ADT Use Case Example + Active Care Relationship Service (ACRS) + Statewide Health Provider Directory (HPD) “Use Case Collection: Statewide ADT Notification Service” Copyright 2015 Michigan Health Information Network Shared Services 38 Other “LEGO®” Combinations MED REC + Care Plan + Active Care Relationships Active Care Relationships + + Copyright 2015 Michigan Health Information Network Shared Services Statewide Health Provider Directory Statewide Health Provider Directory 39