Air Freight / Parcel Industry Transportation Strategy SCMN 4780 Air Traffic Air / Parcel 2 Transportation Strategy SCMN 4780 Air / Parcel Share of US Transportation Market Air Freight? 2010 US Shipments (TONS) Truck 12,490 68% Rail 1,776 10% Pipeline 1,494 8% Intermodal 1,380 8% Inland Water 860 5% Air 12 0% Other 302 2% Total 18,313 Intermodal Inland Water Pipeline Rail Truck Air carriers are airlines dedicated to the to the transport of freight via plane; many airfreight airlines are divisions of larger passenger airlines Air / Parcel 3 Transportation Strategy SCMN 4780 Transportation Sector Revenue Of the United States transportation mode industry revenue in 2010, air / parcel freight totaled ~35% Air / Parcel 4 Transportation Strategy SCMN 4780 Trends in Air Freight Air / Parcel 5 Transportation Strategy SCMN 4780 International Transportation – Water / Air Air / Parcel 6 Transportation Strategy SCMN 4780 Air Freight Domestic Transportation Air / Parcel 7 Transportation Strategy SCMN 4780 Largest Global Air Cargo Carriers Rank* 1 2 3 4 5 6 7 8 9 10 Cargo Airline FedEx Express UPS Airlines Cathay Pacific Korean Air Emirates Lufthansa Singapore Airlines China Airlines Cargolux EVA Air 2010 15,743 10,194 9,587 9,542 7,913 7,423 7,001 6,410 5,166 4,901 * Ranked by Ton Mile Air / Parcel 8 Transportation Strategy SCMN 4780 Federal Express History • FedEx was founded as Federal Express Corp. in 1971 by 28-year-old Memphis native Frederick W. Smith. As originally outlined in a term paper he wrote for a Yale University economics class, his idea was an overnight delivery service. • FedEx was launched when Smith supplemented a $4 million inheritance with $91 million in venture capital to get the company off the ground. The business model is to ship all packages through a single hub with an owned private fleet of aircraft. • Deregulation of the airline industry in 1977 gave the still-struggling company an important boost through lessening federal aircraft and airline regulations • US significant economic growth in the 1980s coupled with UPS inability to deal with the significant opportunity provided business opportunities. It purchased Gelco and Tiger International (aircraft and landing rights) to meet global business demand FedEx revolutionized the was package delivery was thought of in business world by replacing the model of using passenger aircraft by developing an economically feasible methods of guaranteeing overnight package delivery. Air / Parcel 9 Transportation Strategy SCMN 4780 FedEx Company Overview • FedEx Express – overnight courier services providing next day air service within the US and time-definite international service • FedEx Ground – guaranteed day-definite delivery within Canada and USA at a cost savings vs. time-definite FedEx Express • FedEx Freight – LTL and other freight services (formerly American Freightways, Viking Freight, and Watkins Motor Lines • FedEx Custom Critical – delivers urgent, valuable, or hazardous items using trucks and chartered aircraft • FedEx Supply Chain Services – provides 3rd party logistics services (formerly Roadway Logistics Systems) • FedEx Office – retail arm offering copying and digital printing, professional finishing, document creation, Internet access, computer rentals, signs and graphics, direct mail, and FedEx shipping Air / Parcel 10 Transportation Strategy SCMN 4780 History of UPS Over the past 100 years, UPS has become an expert in transformation, growing from a small messenger company to leading provider of air, ocean, ground, electronic services 1907 – Jim Casey borrows $100 from a friend to start the American Messenger Company in Seattle, WA 1913 – company acquires first delivery car, a Model T Ford; changes technique to consolidated delivery; Casey chooses name of Merchants Parcel Delivery 1919 – expands from Seattle to Oakland and changes name to United Parcel Service 1922 – UPS introduces innovative "common carrier" service in Los Angeles 1924 – UPS builds the first conveyor belt system for handling packages 1930 – UPS expands to east coast beginning delivery operations in NY and NJ 1953 – UPS resumes air operations; Blue Label Air provides two-day service to Chicago, Detroit, and several major cities on the east and west coasts 1957 – first interstate expansion of common courier service. UPS serves areas of five states within 150-mile radius of Chicago 1975 – UPS becomes first package delivery company to serve 48 contiguous states Air / Parcel 11 Transportation Strategy SCMN 4780 History of UPS (continued) UPS Worldport Air Hub @ Louisville International Airport 1982 – UPS purchases first aircraft for use in air delivery service 1983 – began operations from Louisville air hub 1985 – began international air service between U.S. and six European countries 1990 – serving 175 countries, UPS schedules first flights to Asia on its own aircraft 1993 – UPS Logistics Group established to provide global supply chain solutions 1996 – UPS online tracking software provides a real-time image of receiver's signature and allows a customer to track up to 100 packages at a time 2001 – UPS launches direct flights to China with China Express 2002 – UPS begins operations at new intra-Asia hub located in Philippines Air / Parcel 12 Transportation Strategy SCMN 4780 UPS Company Overview • US Package Delivery – time definite letters, documents and packages delivered to domestic locations • International Package Delivery – letters, documents and packages delivered to 220 countries world-wide • Supply Chain Freight Services – 3rd party logistics freight forwarding and operations • UPS Ground Freight – Truckload and LTL business from acquisition of American Freight, Overnight Transportation, Viking Freight • UPS Store – franchised stores offering retail shipping, postal, printing and other business service centers Air / Parcel 13 Transportation Strategy SCMN 4780 Parcel Transportation Industry There is no single definition which encompasses the express / parcel industry. On a global basis, there are several firms that operate in the market providing services domestically and internationally. As a general rule, the industry is described by: • Time Sensitivity – express / parcel service is characterized by the time sensitivity involved in delivery; express carriers usually undertake to deliver consignments by a specified day (often next day) and by a specified time • Package Size – maximum weight of parcel is 70lbs; this weight describes the maximum that can be handled by one man; the weight limit is important to ensure that standardized procedures, which are essential to the profitable running of a network, are maintained Air / Parcel 14 Transportation Strategy SCMN 4780 Amazon.com Distribution Center Air / Parcel 15 Transportation Strategy SCMN 4780 Parcel Industry Market Share USPS leads the world in processing letter mail but UPS and FedEx have significant higher market share for parcels. Letter volumes are decreasing and parcel volumes are increasing. Parcels represent approximately 2% of mail volume. Air / Parcel 16 Transportation Strategy SCMN 4780 21st Century US Parcel Industry UPS – FedEx – Airborne Express – USPS ( 2000 ) UPS – FedEx – DHL Express – USPS ( 2009 ) UPS – FedEx – USPS ( Today ) Air / Parcel 17 Transportation Strategy SCMN 4780 Deutsche Post (DHL) – January 2009 “Today, DHL sets the benchmark for the bottom thresholds of pricing. There are deals out there that FedEx and UPS just would not handle at the price DHL offers,” Jerry Hempstead said. “From a competitive marketplace point of view, I know that when DHL is in the game and the other carriers are aware of it, the pricing is significantly better from the competition.” Air / Parcel 18 Transportation Strategy SCMN 4780 Today’s Parcel Industry Comparison UPS (union) ~ 65% of total operating costs are labor FedEx (non-union) ~ 45% of total operating costs are labor USPS (union) ~ 80% labor Air / Parcel 19 Transportation Strategy SCMN 4780 Shipper Connectivity to Carrier Air / Parcel 20 Transportation Strategy SCMN 4780 UPS to Buy TNT Express for $6.8B “UPS reached agreement to acquire TNT Express, a Dutch air carrier, for $6.8 billion. The deal will greatly increase the company’s market share in Europe and open inroads in China. The newly combined company will earn 36% of its combined revenues outside the US, compared with 26% of UPS’s current revenues, according to a statement from both companies.” Mergers & Acquisitions March 17, 2012 Air / Parcel 21 Transportation Strategy SCMN 4780 Future Projection – Air Freight Air / Parcel 22 Transportation Strategy SCMN 4780