Staff Engagement - SAMH Internal Communications

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STAFF ROADSHOWS
November 2013
Shaping the future ……
www.samh.org.uk
Staff Roadshow
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Welcome
Introduction
Housekeeping
Today’s agenda – in 3 parts
o Setting the scene – strategy process
o Engagement survey
o Shaping the future
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Setting the Scene: Strategy Process
• Current strategy:
o Pause; Transition
• Review / Take-stock
• Executive Team
Cross-Functional Group
Trustee Board
) First Thinking
)
and
) Priorities
Staff Engagement - (internal stakeholder)
o Surveys
o Roadshows
o Beyond
 Informed assessment
 External stakeholder testing
 Internal refinement
Outcomes
Targets
 Resourcing and Structure
Timescales
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Let’s talk about our survey results
What is this session about?
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Sharing
Talking
Listening
Understanding
Today is just the start of the process for sharing and
discussing the results
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Why have a survey?
• Almost half of staff took the opportunity to have their
say – 46% - which is really great to see this response
• The purpose of the survey was to:
1. hear about what it’s like working at SAMH
2. hear about what’s working well
3. hear about what could be improved
4. inform what we can all do to take SAMH forward
and continue to improve
• Napier University developed and ran the survey on
our behalf – the results have now been collated
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What did the survey measure?
• Understanding how we all feel about the
relationships we have at SAMH and
everything about what it is like to work here
• It measured a snapshot at one point in time
• Showing what we do well and what we can
improve on
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What are the key themes in the results?
What is working well?
(1)Strong job
engagement and
commitment to SAMH
values
(2)Pride and capability to
perform in the job
(3)Good team working,
and conversations with
line managers
What is not working as
well?
(1)Connection to
everything that we do
at SAMH; feeling
disconnected with
senior leaders
(2)Opportunity to shape
change and feeling
valued, supported or
rewarded
(3)Job pressure and work
tensions
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Engagement Survey
Group work
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What are the next steps in this
process?
1. Discuss the results more with you today
2. Feedback from all of the road shows will be collated and
then shared with everyone – how would you like to
receive this information?
3. Feedback will be fed into the wider strategy process and
current priorities – to help take SAMH forward
4. There is also a communications and engagement group
who will also review feedback from these road shows and
help inform future communications and engagement
activity
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Shaping the future at SAMH
• This session is about:
• Shaping the future at SAMH
• Getting your ideas and input to some
initial thinking
Informed assessment
External stakeholder testing
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Outside SAMH – new drivers
Political
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Mental Health Strategy
Welfare Reform
Statutory Restructure, Independence, Devolution
Economic
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Austerity, Economic
Forecasting
Local authority cuts,
social care market
Largest charities
growing,
Competitors, Sector
Rationalisation
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Technology
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Digital Inclusion,
Exclusion
Social Media
Research and
Development
Social
Further demographic shifts
Redefining care, Integration Agenda, Standards and
Personalisation
Donor Motivation and Cause
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Shaping the future …..
• SAMH Services: evolving our community
based services
• Acceleration of Three Successful Areas
o Suicide Prevention
o Employment
o External Affairs
• Exploration of Three New Areas
o Children / Young People
o Crisis / Distress
o Primary Care (GPs)
• Anything missing? (eg services for Older People)
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Shaping the future at SAMH
Group work
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Next Steps…
• There will be a summary of each roadshow
• At the end of all the roadshow sessions an
overall summary document will be prepared and
shared with everyone
• Please do take the opportunity to discuss things
in your teams
• Feedback your further views and thoughts
 Internal refinement
Outcomes
Targets
Timescales
 Resourcing and Structure
• Take a moment to complete and hand-in your
evaluation form
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