ADB BUSINESS PROCESS Banking Operations

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IT Strategy 2020 Workshop

New IT Strategy Focal Point Workshop

Day 2

29 July 2011

LRC 3, 1:30 – 5pm

Welcome Note

Post ISTS II Capability

Group Exercise Instruction

Group Exercise

Coffee Break

Group Exercise Presentation

Open Discussion

Closing Note

Agenda

Philip Erquiaga

Barbara Davis

Mikio Mukai

Group Leaders

Rajat Nag

Welcome Note

Philip Erquiaga

Director General, PSOD

Post-ISTS II Capability

Office of Information Systems and Technology

Barbara Davis

ADB

BUSINESS PROCESS

Banking Operations

eOperations for SO and NSO

Consultant Management System (CMS)

Procurement System (PRS)

GFIS, TAIS, LFIS -> P3M-Fin

CLASS

Corporate Operations

Credit Risk Management System (CRMS)

Treasury Risk Management System (TRMS)

ODS – EDB, ODB, & RDB

ADB Portal, eStar, eBoard, eOperations, BDS, etc.

Capital Subscription System -> Fund Accounting

Oracle AP, AR, SR, GL

Funding Management System (FMS)

Investment Management System (IMS)

Bank Transaction Processing System (BTPS)

Oracle HR, PDP, Various Benefit Systems

SHIPMON, eTrip, Various Service Mgt Systems

Oracle Procurement, Supplier Management System

Budget Mgt & Control System (BMCS) -> Budget System

Lotus Notes, Network, Business Continuity Facility

Group Exercise

IT Strategy 2020 Workshop Day 2

Mikio Mukai

Day 2 – Group Exercise Topics

Key questions Topic

1.

Operational Effectiveness

 NSO & SO

 ICT in sectors

 Knowledge sharing

 Data management

 Regional integration

 Co-finance

2.

Organizational Effectiveness

 Corporate change management

 Work program, budget, human resource

 Strategy, policy, business rules changes

 Employee Communication

 Education & training

 Organizational performance evaluation

How should ADB work in NO & NSO (or PPP) field in terms of process, information, data, documentation point of view? How should operation process and knowledge integrate together? How should ICT support in the sector development, especially strategic sectors in Strategy 2020? How should regional integration and country based operation marry? How should ADB main stream funding and co-finance be integrated?

How should ABD manage organizational changes from policy, strategy, business rules business process, resource requirements, skill set, training, IT investment, employee communication? How should ADB manage that policy level changes are implemented into the execution level? How work program and budget support organizational changes? How to retain consistency across the organization ?

3.

Partnership

 External communication

 Civil organization relationship management

 Donor relationship management

 Peer organization harmonization

 Government interaction

 Event participants

 Complaints & Info request management

 Anti Corruption

 Accountability mechanism

4.

Good Governance

 Geographic

 Centralized vs de-centralized operation

 Business continuity

 Operation risk management

 Security management

 Data archive & record management

How should ADB retain various external communication history?

How should ADB manage different type of touch (contact) points?

How can ADB bring awareness of the importance of organizational memory rather individual memory? How can ADB avoid complaints including corruption and misplacement of requests?

How should ADB operate geographically? How should ADB balance centralized vs decentralized? How should ADB balance investment and business continuity from operational risk point of view? How should ADB manage various security (life , information etc)? How should ADB manage organizational data and record?

Dept/Office

RSDD

OREI

ERD

SERD

PARD

PSOD

OCO

SPD

IED

EARD

COSO

OGC

BPMSD

OSEC

OCRP

DER

OAI

OSPF

SARD

OAS

OAG

ORM

CWRD

CTL

TD

Day 2 Group Exercise Instruction

1. Please discuss topics within the group and develop business requirements list supporting IT capability and assuming organizational changes in the given template. Suggested (not necessarily limited to) view point for group exercise:

Consider timelines (e.g., immediate requirements, foreseeable requirements, or

 transformational requirements ).

Think process rather than department or office.

Role-based rather than job-based.

Optimize end-to-end process rather than cross divisional process integration.

Geographic, work location.

Centralized vs decentralized issues.

Managed vs self-managed issues.

Etcetera…

2. Once business requirements are listed, please pick the top three business requirements and put them in the presentation form.

Day 2 Group Exercise Output Format

Please discuss topics within the group and develop business requirements list supporting IT capability and assuming organizational changes in the given template. Suggested (not necessarily limited to) view point for group exercise:

Colum Title Contents Guidance

#

BR Name

Description

IT Capability

Strategic Alignment

Priority

D2G1-001 etc describe Day, group, and list number

Provide short name of the business requirements

Brief description of business requirements

Brief IT capability support realization of business requirements

Describe relevant Strategy 2020 elements or any official

High, Medium, Low

Current State

Timing

Budgeted, Programmed (WPBF), Reported (in some form), First time

Immediate, mid term, and long term

Leading Dept/Office Department or office that should lead business requirements implementation

Type of Requirements Innovative, Efficiency improvement, Mandatory

Prerequisite/

Assumption

Prerequisite or assumption if require to implement such a business requirements

Group Presentation

IT Strategy 2020 Workshop Day 2

Open Discussion

IT Strategy 2020 Workshop Day 2

Closing Note

Rajat Nag

Managing Director General, OPR

Thank You!

IT Strategy 2020 Workshop Day 2

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