Liberty, Privacy & The Public Sector Agenda Liberty & Privacy E-government and identity The promise of e-government Importance of identity to e-government Identity defined and explained Liberty Alliance and e-government Benefits of Federated Identity to Governments Illustrated use cases ‹#› Liberty & Privacy ‹#› Privacy The ability to control my identity on your network Who I am What you know about me When you know it How you can use it ‹#› Data on the Internet Easy and inexpensive to gather, store, analyze, transmit and reuse More readily accessible to a wider circle of data users Inherently global: The Internet knows no boundaries ‹#› Privacy Concerns Citizens are most concerned about Security of sensitive information Sharing personal information Identity Theft ‹#› Liberty’s Focus on Privacy • One objective of Liberty: Improve privacy through the federated model • Liberty addresses privacy in specification development process Public Policy Expert Group exerted influence from day 1 on privacy issues Liberty invites input from policy makers and privacy advocates Technology decisions are made to enhance privacy and make it easier to implement good privacy practices Privacy and Security Best Practices were developed to promote privacy-friendly implementations and deployments Security & Privacy Overview provides technical guidance on ‹#› security and privacy ramifications of ID-WSF implementations Liberty's Structure Promotes Privacy and Security Federated structure means no centralized data storage that would be vulnerable to attack Customer has more control of data because the permissions related to a piece of data can stay with that piece of data, guiding its use. Use of unique identifier for each pair of service providers means that one key will not unlock all data ‹#› E-Government and Identity ‹#› The Promise of e-Government Transform the business of government through Internet technologies to: Improve public services Increase convenience for citizens Streamline business processes and improve efficiency Reduce costs Implement citizen-centric (rather than agency-centric) services Prerequisite: e-citizen trust ‹#› E-Government Needs Information sharing Government – business – education – citizen Interoperability Dynamic provisioning, de-provisioning Cohesive way to identify citizens Citizen privacy ‹#› Why Identity is Important to Governments Citizen and business identity is key to ecitizen activity Identity is a primary data element Used across all administrations to provide services Use can result in positive or negative citizen view of government Important for government to use correctly to create citizen trust ‹#› Concerns about Identity Citizens, agencies, business losing trust in webbased systems Privacy concerns: 60% won’t buy online Is my private information kept confidential? Within the administrations ? Can administrations correlate my private information ? Security failures: ID theft is #1 consumer complaint Bad password management aids hackers ‹#› Identity Defined and Explained ‹#› Digital Identity Prove through authentication: Are you who you say you are? Authentication is the foundation of all security Security of the system is only as strong as its weakest link Authentication is the only aspect of security that must involve the user ‹#› Forms of Authentication One factor (OK) What you know: password, name What you have: ticket, license, passport Password: ######## Two factor (Better) Combining factors What you know and what you have ATM card and PIN Multi factor (Best) Usually involves biometrics What you know, what you have, who you are (biometrics) ID Card, spoken pass phrase ‹#› Challenges with Identity Administrative issues Multiple authentication mechanisms Drivers license, passport, national identity card, username/password combinations, certificates… Difficult to keep track of credentials Privacy issues Internet usage may proliferate digital identity dissemination Must preserve privacy while sharing information Need solid ways to establish proof of digital Identity Authentication must be done securely ‹#› Liberty Alliance and e-government ‹#› Liberty Alliance • Consortium developing open standards • For federated identity management • In coordination with other standards groups • More than 150 participating members • Government, business and consumer facing organizations • World-wide cross-section of organizations • Develops open specifications that anyone can implement • Does not deliver specific products or services • 20+ Liberty-enabled products and services available • Addresses business & policy issues of identity Guidelines, best practices documents, checklists Support for global privacy regulations built into specs ‹#› Liberty: Federated Model The federated model provides an answer to the needs and requirements of governments Disparate mechanisms joined dynamically into a single, logical whole May be different types, strengths Trust relationships established Authentication accepted Provider Provider Independent of mechanism or authority Provider Provider No centralized control User can authenticate Provider locally, operate globally Provider ‹#› Win the Citizens' Trust in e-Government Liberty Alliance standards foster end-to-end authentication and security Published and adhered-to policies create trust for all parties involved: citizens and government agencies Maintain trust: protect citizens' personal data by using it only for the mutually intended purpose adhering to the published policies Implement differential data access according to ‹#› role and service Freedom of Choice Choice of solutions from many vendors Open Source Software implementations Conformity with widely accepted industry standards Public specifications, with unrestricted access for everybody, create an even playing field Liberty Alliance standards create opportunities for local industry and SMEs ‹#› The Benefits for Governments • Liberty adoption can increase confidence in, and use of, mobile and web-based services • Enhances trust among citizens, business, civil servants • Governments easily, cost-effectively deploy services that appeal to consumers/citizens • Faster response time for critical communications • Stronger security and risk management • Ultimately • Increased use of e-services • Dramatic cost savings • Support the Privacy State mission towards the Citizens ‹#› The Liberty Advantage Open specifications — allows different systems to interoperate and allows multiple vendor competition Federated model — no central point of failure, no intermediation between you and citizen Built on standards — works with legacy systems ‹#› Illustrated Use Case ‹#› Without federated identity A use case without federated identity : A parent registers one of his children in a national school ; he/she uses a government identification number and a password which may be different for each ministry or agency; Logon to the Ministry of Education : to register the child Logon to the Ministry of Interior : obtain child's birth certificate Logon to the Ministry of Finance : obtain proof of place of residence Logon to the Ministry of Social Aid : if family eligible for social aid Logon to Ministry of Interior : proof of legal guardianship All information must be duplicated, the citizen registers 5 times, may use 5 different identifications and passwords ‹#› With federated identity Citizen connects once through any government authority; Automatically recognized by other government services interior education Citizen authenticate to any government authority One sign-on opens all connected services within the circle of trust finance social aid Citizen connects to any government authority within the circle of trust of public services. Automatic update through integration between agencies ‹#› Ideal situation • Citizen or business entity authenticates to one organization (e.g. tax portal) • Results of authentication are accepted by others with whom who you have authenticated • • • • Motor vehicle department Land recordation authority Citizen aid organizations Related businesses, etc. ‹#› Other Use Cases • Liberty-enabled e-learning system • Government to school to citizen • Educational content served to students • Single sign-on, interoperability, openness – and privacy • Local land records system • Circle of trust among mortgage and title companies, customers and land records department • Streamlined land recordation with time and money savings • Increased integrity of local government land records system • Patient Medical File • Circle of trust between the patient and the physicians • Each medical practice accesses the relevant information • Access is given by the patient enabling privacy ‹#› Membership Board and sponsor members include: ‹#› Questions? Liberty Alliance www.projectliberty.org ‹#›