Maintaining Privacy and Dignity in Care Fiona Throp – Senior Nurse for Older People Anne Young – Health care support worker in case management Introduction Communication •Welcome •Information giving Considerations aids and appliances Hearing aids, loops and amplifiers Glasses clean and in place!! Poor eye sight, glaucoma, macular degeneration. What is person centred care? Ensures that people are treated as individuals. Supporting People with Dementia Seamless Transfer of Every Person S.T.E.P. Home Working with local Care Homes Improving Communication Personal Passport Pack A Bag in case of emergency admission Hospital Promoting Privacy DO NOT DISTURB Privacy indicators Day clothes (Room for Dignity) Thank you for listening Useful references: DOH campaign - — http://www.dhcarenetworks.org.uk/dignityincare