Implementation Request for Certification and Release of Funds Form ALL CERTIFIED PROJECTS MUST FOLLOW NM STATE POLICIES AND PROCUREMENT CODE PROJECT GOVERNANCE PROJECT NAME Motor Vehicle Division IRP/IFTA System DATE 11/06/2012 LEAD AGENCY Taxation and Revenue Department (TRD) OTHER AGENCIES None EXECUTIVE SPONSOR Mark Williams, MVD Director AGENCY HEAD Demesia Padilla, TRD Cabinet Secretary AGENCY CIO/IT LEAD Greg Saunders, CIO PROJECT MANAGER ITD: Jan Christine MVD: Mac Lewis PROJECT ABSTRACT (PROVIDE A BRIEF DESCRIPTION AND PURPOSE FOR THIS PROJECT) The Commercial Vehicles Bureau (CVB) of the Motor Vehicle Division (MVD) of TRD administers interstate Motor Carrier registration and tax transactions under the International Registration Plan (IRP) and the International Fuel Tax Agreement (IFTA). The IFTA\IRP system provides for the base jurisdiction or authorized third parties to license, calculate, bill, and record payment of fees for all member IRP and IFTA jurisdictions in which the applicant’s fleet operates. The registering jurisdiction then disburses the collected fees to the other jurisdictions along with a control document called a ‘transmittal’ and a summary document, which shows how the fees were calculated for each registrant (recap). The system also handles fee processing, and reporting. The Agency’s current IRP/IFTA systems were acquired from, and are currently maintained by Xerox/ACS at a monthly cost of approximately $35,000. The current Xerox/ACS contract, with all available contract extensions, will expire on June 30, 2013. Because there are a number of vendors in what is now a competitive marketplace for Motor Carrier systems, including IRP and IFTA, the Agency has pursued a competitive bid RFP procurement process (RFP#20-333-00-11763) to identify and contract for the IRP/IFTA system solution that meets the Agency’s needs and offers the best value for the Agency. Working with Arizona State University’s Performance Based Studies Research Group (PBSRG), the Agency has completed the initial selection and clarification phases of a Performance Information Procurement System (PIPS) Best Value RFP process, and is now prepared to go to contract with the selected contractor, Fast Enterprises LLC. The Agency’s This is a controlled document, refer to the document control index for the latest revision Revision: 9/1/10 Page 1 Implementation Request for Certification and Release of Funds Form ALL CERTIFIED PROJECTS MUST FOLLOW NM STATE POLICIES AND PROCUREMENT CODE intention is to integrate the IRP and IFTA modules into the Agency’s current instance of GenTax, as it is upgraded to GenTax Version 9. The Commercial Vehicles Bureau already uses the GenTax Weight Distance Tax (WDT) program, and sees real advantage in having the three programs (WDT, IRP and IFTA) in the same package. Start Date Planned End Date November 26, 2012 06/30/2013 Amount Requested this Certification $ 470,000 Amount Previously Certified $0 Remaining Appropriation not Certified $0 Total Appropriated Amount $0 CERTIFICATION HISTORY (INCLUDE ANY PREVIOUS PROJECT OR PHASE CERTIFICATIONS) Date 11/06/2012 Amount Funding Source(s) (use specific citations to laws, grants, etc.) $470,000 66-2-7.2. Royalties 66-6-23.5H Funding is from the DRIVE MVD funds and the TRD-MVD Operating Budget. APPROPRIATION HISTORY (INCLUDE ALL FUNDING SOURCES, Fiscal Year None Amount E.G. FEDERAL, STATE, COUNTY, MUNICIPAL LAWS OR GRANTS) Funding Source and Appropriation language 66-2-7.2. Royalties 66-6-23.5H Total This is a controlled document, refer to the document control index for the latest revision Revision: 9/1/10 Page 2 Implementation Request for Certification and Release of Funds Form ALL CERTIFIED PROJECTS MUST FOLLOW NM STATE POLICIES AND PROCUREMENT CODE The Fast Enterprises LLC (Fast) cost proposal is based on a model where the State pays a single quarterly usage fee that encompasses all the required licensing, services, maintenance and support for the duration of the contract. Although Fast will start accruing these fees on day-one of the project, the State will not be invoiced for any amounts until we are live in production with IFTA and IRP. MAJOR DELIVERABLE SCHEDULE AND PERFORMANCE MEASURES Major Project Deliverable and Performance Measure Implementation & Software Purchase IV&V TOTAL MAINTENANCE Four (4) Years of Maintenance Budget Due Date Project Phase $420,000 06/30/2013 Implementation $50,000 06/30/2013 Implementation $470,000 06/30/2013 Implementation COSTS NOT INCLUDED IN THIS CERTIFICATION $1,680,000 Quarterly Maintenance This is a controlled document, refer to the document control index for the latest revision Revision: 9/1/10 Page 3 Implementation Request for Certification and Release of Funds Form ALL CERTIFIED PROJECTS MUST FOLLOW NM STATE POLICIES AND PROCUREMENT CODE BUDGET Comments: Description Consulting Services FY12 FY13 0 Staff Internal FY14 0 FY15 FY16 0 0 0 0 0 0 $470,000.00 IV&V & Implemen tation Services Hardware Software Contingency 0 0 TOTAL $ $ IT SYSTEM ANALYSIS (ON THIS DOCUMENT, OR AS AN ATTACHMENT, PROVIDE A SUMMARY DESCRIPTION OF THE TECHNICAL ARCHITECTURE) This project will use the existing GenTax architecture. No additional purchases of Windows software or hardware are required. INTEROPERABILITY (DESCRIBE IF/HOW THIS PROJECT INTERFACES WITH EXISTING SYSTEMS/APPLICATIONS) The IFTA\IRP does not require interoperability with any other MVD systems, only with the existing GenTax software and infrastructure and national clearing house systems. This is a controlled document, refer to the document control index for the latest revision Revision: 9/1/10 Page 4 Implementation Request for Certification and Release of Funds Form ALL CERTIFIED PROJECTS MUST FOLLOW NM STATE POLICIES AND PROCUREMENT CODE INDEPENDENT VERIFICATION & VALIDATION (INCLUDE SUMMARY OF THE LATEST IV & V REPORT) First report will be available December 31st, 2012. RISKS AND MITIGATION STRATEGIES Risk 1 Description – Liabilities – All prior IRP supplements MUST be paid, before any new supplements can be processed with supervisor/manager override if necessary. Risk 2 Description – Infrastructure or equipment failure at data center Probability - Low Impact - High Mitigation Strategy: We will be converting balances from a legacy system and will know if there are outstanding supplement balances. The new system easily recognizes the balance and can prevent new supplements (with supervisor/manager override). Contingency Plan: If for some reason we did not convert balances, an Indicator can be added to the IRP account to flag existence of a prior balance. Such an indicator can also stop a new supplement (with supervisor/manager override). Probability - Low Impact - High Mitigation Strategy: GenTax is architected with multiple failover points that provide a series of redundancies. Contingency Plan: The system’s architecture is also capable of replicating data to an off-site data center in the case of a disaster or destruction of the primary site. The (existing) TRD disaster recovery plan specifies the steps and triggers for enabling this technology. This is a controlled document, refer to the document control index for the latest revision Revision: 9/1/10 Page 5 Implementation Request for Certification and Release of Funds Form ALL CERTIFIED PROJECTS MUST FOLLOW NM STATE POLICIES AND PROCUREMENT CODE Risk 3 Description – Data to be converted not available at the initiation of the project. Probability - Medium Impact - High Mitigation Strategy: The State has a relationship with the current vendor as well as other, unrelated contracts which are likely to motivate the current vendor to perform well. In addition, Fast Enterprises has worked with the existing vendor to perform extracts in other jurisdictions across the United States. Contingency Plan: Assessing the capabilities, timeline and contractual issues will be a top priority of the IFTA|IRP project upon initiation. Risk in this area will require constant attention to ensure timelines are being met and the project is not waiting for converted data to continue. Risk 4 Description – Quality of Converted Data Probability - Medium Impact - High Mitigation Strategy: The GenTax Implementation Methodology specifies that users will be dedicated to confirming the quality of converted data before it is put to productive use. These practice, or “mock” conversions occur several times during the project as refinements are made and additional data become available. During the mock conversion, the user directly compares data in the legacy system to that converted into GenTax. Discrepancies are recorded and resolved. Contingency Plan: In addition, the GenTax testing methodology encourages use of both “new” and converted data for system and end-to-end testing phases. When actual converted data is used within the new system, additional quality issues are uncovered and can be addressed before the final conversion occurs. This is a controlled document, refer to the document control index for the latest revision Revision: 9/1/10 Page 6 Implementation Request for Certification and Release of Funds Form ALL CERTIFIED PROJECTS MUST FOLLOW NM STATE POLICIES AND PROCUREMENT CODE TRANSITION TO OPERATIONS: (DESCRIBE AGENCY PLAN TO MIGRATE PROJECT SOLUTION TO PRODUCTION. INCLUDE AGENCY PLANS TO FUND AND MAINTAIN THIS PROJECT AFTER DEPLOYMENT. ) Internally, the Commercial Vehicle Bureau only consists of one location and approximately 68 TRD personnel, simplifying the transition to production. The infrastructure is not separate from that used for GenTax, so there is no need to transition to a untried infrastructure. The Contractor must deliver an Operations and Support Plan prior to production implementation. 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