Safety Survey Reports B-Safe Management Solutions, Inc. Franklin, IN, 46131, USA 317 - 736 - 8980 www.behavioral-safety.com Local & Global © 1992 – 2012 B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Agenda • • • • Survey Background Survey results – Well Engineering Survey results – Process Safety The Way Forward Local & Global © 1992 – 2012 B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Understanding Safety Culture Safety Culture loosely used to describe ‘the corporate atmosphere or ‘culture’ whereby safety is understood to be, and is accepted as, the number one priority’ (Lord Cullen (1990), after the Piper Alpha Disaster) Translates into: The way we approach and improve safety around here Safety Culture Elements are: Person Aspect Action Aspect Process Aspect “How People Feel‟ “What People Do‟ “What the Organization Has‟ Individual and group values, attitudes, and perceptions about safety. Safety-related Actions and Behaviors; Safety Leadership; Management Commitment To Safety. Policies, Procedures, Regulation, Organizational Structures And Management Systems. “Hearts & Minds” “Daily Actions” “Safety Guidelines” Local & Global © 1992 – 2012 B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Cooper, M.D. (2000). “Towards a Model of Safety Culture”. Safety Science, Vol 32 (6), 111-136. Safety Culture Survey: 5 Step Approach • Step 1: Onsite Validation Activities Conduct behavioral Observations / Interviews Collate Results • Step 2: Safety Culture Survey Development Work with PDO to identify issues Customize approach to suit • Step 4: Distribute Survey to Personnel • Step 4: Write Safety Survey Report • Step 5: Present Safety Survey Report Conduct Online Safety Survey Analyze Data Present report Local & Global © 1992 – 2012 B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Safety Culture Assessment Survey Project • Survey questions based on 20 years academic work • Survey consistently measures safety culture and is accurate • Demographics • Employer, Primary Worksite, Employment Category & Injury Experience • Staff views on safety practices • 4 Point Scale – Highly Disagree to Highly Agree SC Person Element SC Process Element SC Action Element Senior. Mgt. Commitment to Safety Safety Communications Housekeeping Middle Mgt. Commitment to Safety Safety Procedures On-the-Job Approach to Safety Front-line Mgt. Commitment Emergency Preparedness Associates Commitment to Safety Safety Training On-the-Job Risk Quality of Welfare Arrangements © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. People’s Risk Rating of Workplace Hazards Peoples Involvement in Safety Activities Local & Global Safety Culture Survey Process • Safety Culture Survey Reviewed, Revised and Approved by PDO • Distribution Methods to Process Online link to Translated/ English Survey via Email ‘Hard Copy’ Arabic version distributed to sites • Safety Culture Survey was active for 8 Weeks • Monitored Completion of Surveys and Sent Reminders • On-site Validation Process Included: Safety Culture Survey Validation Interviews with PDO personnel Onsite Observation of conditions and behaviours © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Local & Global Safety Survey Report • Comprehensive Written Reports for Well Engineering & Process Safety • Survey Scores Each survey question’s mean average score converted into a percentage Percentage scores placed in a ‘Banding’ range based on surveys from past 20 years Beginning =0-30%, Developing = 31-60, Performing 61-80%, High Performing =81-90%, and Excelling = 91-100%. • Benchmarked against 5 other industry sectors • (Chemicals, Manufacturing, Mining, Oil & Gas, Utilities) Statistical Analyses Multiple Regression of all survey topics to Identify PDO’s ‘Safety Culture Predictors’ separately for Well Engineering & Process Safety Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Safety Survey Results Well Engineering Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Well Engineering Results - Sample Size & Response Rate • 1,953 responses received from Well Engineering respondents Employer Abraj Al Mansoori Arabian Drilling Baker Hughes BJ Boots & Coots Dalma Daqing Oilfield Desert Byrne DJ Towel FOS Halliburton KCA Deutag MBPS Midwesco Midwest NDSC PDO Schlumberger Sea & Land Shaleem Shiv - Vani SOLTEX Weatherford Wood Group ESP Other Number of Respondents 40 22 22 28 0 2 353 2 1 51 46 44 33 437 40 55 16 197 35 146 69 65 15 166 1 57 % of Sample © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. 2.05% 1.13% 1.13% 1.43% 0.00% 0.10% 18.07% 0.10% 0.05% 2.61% 2.36% 2.25% 1.69% 22.38% 2.05% 2.82% 0.82% 10.09% 1.79% 7.48% 3.53% 3.33% 0.77% 8.50% 0.05% 2.92% Worksite Number of Respondents % of Sample Coastal Based Field Based Rig Field Based Hoist Field Based Completion & Well Intervention -C&WI Field Based Office/Yard 115 1004 544 5.89% 51.41% 27.85% 156 7.99% 122 6.25% Field Based Office / Yard Bahja Fahud Harweel Lekhwair Marmul Nimr Nizwa Qarn Alam Other Number of Respondents 63 166 32 110 138 269 30 144 230 % of Sample 3.23% 8.50% 1.64% 5.63% 7.07% 13.77% 1.54% 7.37% 11.78% Field Based Office / Yard Senior Manager Department Head Supervisor Associates Number of Respondents 48 34 609 1250 % of Sample 2.46% 1.74% 31.18% 64.00% Field Based Office / Yard Injured Non-Injured Number of Respondents 119 1822 % of Sample 6.09% 93.29% Local & Global Well Engineering Results - Sample Size & Response Rate Field Based Rig Rig-01 Rig-04 Rig-10 Rig-11 Rig-21 Rig-26 Rig-33 Rig-36 Rig-37 Rig-38 Rig-43 Rig-44 Rig-45 Rig-46 Rig-47 Rig-48 Rig-49 Rig-50 Rig-52 Rig-53 Rig-54 Rig-58 Rig-59 Rig-72 Rig-78 Rig-79 Rig-81 Rig-82 Rig-83 Rig-84 Rig-86 Rig-87 Rig-88 Rig-92 Rig-94 Other Number of Respondents % of Sample 29 31 74 0 0 54 56 4 24 47 2 1 39 27 56 48 23 3 1 29 27 3 14 24 29 36 49 27 27 17 71 33 28 2 53 103 1.48% 1.59% 3.79% 0.00% 0.00% 2.76% 2.87% 0.20% 1.23% 2.41% 0.10% 0.05% 2.00% 1.38% 2.87% 2.46% 1.18% 0.15% 0.05% 1.48% 1.38% 0.15% 0.72% 1.23% 1.48% 1.84% 2.51% 1.38% 1.38% 0.87% 3.64% 1.69% 1.43% 0.10% 2.71% 5.27% © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Field Based Hoists WPH-01 WPH-02 WPH-03 WPH-04 WPH-05 WPH-08 WPH-11 WPH-12 WPH-13 WPH-14 WPH-16 WPH-18 WPH-20 WPH-21 WPH-22 WPH-25 WPH-27 WPH-28 WPH-31 WPH-32 WPH-33 WPH-34 WPH-35 WPH-36 WPH-40 WPH-41 WPH-43 WPH-44 Other Number of Respondents % of Sample 14 12 37 24 18 21 2 21 15 19 25 1 23 27 25 1 20 34 17 31 31 28 16 40 23 2 2 15 145 0.72% 0.61% 1.89% 1.23% 0.92% 1.08% 0.10% 1.08% 0.77% 0.97% 1.28% 0.05% 1.18% 1.38% 1.28% 0.05% 1.02% 1.74% 0.87% 1.59% 1.59% 1.43% 0.82% 2.05% 1.18% 0.10% 0.10% 0.77% 7.42% Local & Global Well Engineering Results - Average Safety Survey Score PDO Well Engineering Total Score = 78.85% Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Results – Average Safety Culture Scores Location Average % Survey Score Well Engineering Process Safety 78.85 % 80.90 % Error Margin +/- 2% +/- 4% Number of Maturity Responses 1953 Performing 497 Performing Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Well Engineering Results – Average Topic Scores Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. PDO– On-Site Validation Validation interviews, discussion, observations Common Themes Identified Some very good safety systems in place Some very good / comprehensive safety information posted on notice boards Many supervisors / managers have a good reputation regarding safety with their workforce Some of the best scaffolding standards in the GCC Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Well Engineering Results – On-Site Validation Areas of Opportunity Management / Supervision Managers say safety is important, but associates say productivity is put before safety to meet production targets. Requests for Coastal-based management and HSE to visit field much more often Safety Communications Many do not understand the HSE information provided from Muscat. Plans requested to explain how to use information to its fullest extent Numerous requests for assistance to turn information into practical application onsite Inconsistent transfer of information at site level Too much focus on minor incidents, not ‘kick’s, etc., that could lead to catastrophic events. Safety Training Lack of awareness of people’s safety training needs. Materials and training are too simplistic Continuously repeated Pre-job safety briefs are seen as boring rituals Limited time for safety training, with requests for much more than currently provided Requests for HSE video library onsite in English & Arabic © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Local & Global Well Engineering Results – On-Site Validation Safety Procedures Too many safety regulations being created Confusing safety procedures slow the job down too much. Seems to lead to many people working over allocated hours. Causing people to ignore them and focus on productivity. Noticeable that most people behaving safely, most of the time Recognising Safety Performance Feeling in field based rigs / hoists that good/excellent safety performance is not being recognised by corporate Night Moves Night moves generally thought to be unsafe. Leading to people to work many more hours than they should Welfare Requests for annual health checks to test for ‘cocktail’ of chemical/fume exposures Noise at rig sites impacting on peoples sleep patterns. Impacting concentration levels during shifts Many stated they experienced diarrhea and/or food poisoning due to poor food quality Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Additional Components Measured Risk Rating Aligns with ratings of the ‘Process Element, On-the-Job Risk, and Focuses on the Actual risks faced SC Person Element SC Process Element SC Action Element Senior. Mgt. Commitment to Safety Safety Communications On-the-Job Approach to Safety Middle Mgt. Commitment to Safety Safety Procedures Housekeeping Front-line Mgt. Commitment Emergency Preparedness Associates Commitment to Safety Safety Training On-the-Job Risk Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Well Engineering Results – Personal Injury Risk Ratings Workplace Hazards Storage/stacking of goods/materials Workplace design & layout problems Manual handling Vibration Use of compressed gas cylinders Loading / Unloading of vehicles Contact with hot objects & surfaces Fire Total Mean Average Electrical Hazards Confined Space Pinch points & caught between Explosions from hazardous / flammable gases Use of hand tools Working with hazardous chemicals Slipping and Tripping Dropped objects Crane & Forklift Operations High pressure line/equipment failure Working at Height Exposure to H2S © Noise 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Number of responses (ex 1953) 1558 1639 1733 1605 1585 1525 1656 1743 1915 1749 1690 1757 1625 1762 1653 1861 1803 1737 1652 1734 1755 1836 PDO Mean Average Std. Dev. (Spread) 2.73 2.68 2.56 2.55 2.53 2.51 2.49 2.48 2.42 2.41 2.38 2.31 2.30 2.28 2.25 2.25 2.25 2.23 2.22 2.21 2.19 2.04 .92 .94 .96 .95 .99 .95 .97 1.00 .71 .97 .99 .95 1.07 .99 1.02 .89 .97 .97 .99 1.02 1.02 .93 Risk Rating 68.3 67.1 63.9 63.7 63.2 62.7 62.3 62.0 60.6 60.3 59.6 57.9 57.4 57.1 56.1 56.2 56.2 55.7 55.6 55.2 54.8 50.9 Maturity Rating Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Local & Global Medium Medium Additional Components Measured Involvement Aligns with ‘Action Element’, Associates’ On-the-Job Approach to Safety, indicates the specific activities people have been involved and when SC Person Element SC Process Element SC Action Element Senior. Mgt. Commitment to Safety Safety Communications On-the-Job Approach to Safety Middle Mgt. Commitment to Safety Safety Procedures Housekeeping Front-line Mgt. Commitment Emergency Preparedness Associates Commitment to Safety Safety Training On-the-Job Risk Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Well Engineering Results – Involvement in Safety Number of PDO Involvement In Safety responses Mean (ex 1953) Average Seen a safety video 1934 4.18 Tried to prevent a colleague doing something unsafe 1934 4.17 Discussed safety at a crew briefing 1934 4.10 Reported an unsafe practice 1933 4.06 Attended a safety training course 1934 4.00 Took part in an emergency drill 1934 3.97 Took part in a STOP tour or Hazard Hunt 1934 3.86 Selected and trialed PPE 1933 3.75 Took part in a risk assessment/HAS 1934 3.72 Raised a suggestion to improve safety 1934 3.71 Total Mean Average 1934 3.48 Reported a near-miss 1934 3.33 Presented at a safety committee meeting 1934 3.22 Helped review a safety procedure 1934 3.09 Participated in an accident investigation 1934 2.46 Use of Time out for Safety Jobs are stopped when ‘Time Outs’ are called 1883 2.14 How many times have you called a ‘Time Out’? 1932 1.86 © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Std. Dev. (Spread) 1.07 1.36 1.35 1.39 1.18 1.45 1.55 1.62 1.55 1.49 .90 1.75 1.90 1.78 1.88 .51 1.65 Average Time since last involved 6-9 Months 6-9 months 6-9 Months 6-9 Months 6-9 months 9-12 Months 9-12 Months 9-12 Months 9-12 Months 9-12 Months 9-12 Months 9-12 Months 9-12 Months 9-12 Months 12-24 Months Maturity Rating Developing & BeginningLocal Global Additional Components Measured Welfare Arrangements Aligns with ‘Person Element’, the Commitment to Safety, and identifies the welfare arrangements that affects people’s commitment SC Person Element SC Process Element SC Action Element Senior. Mgt. Commitment to Safety Safety Communications On-the-Job Approach to Safety Middle Mgt. Commitment to Safety Safety Procedures Housekeeping Front-line Mgt. Commitment Emergency Preparedness Associates Commitment to Safety Safety Training On-the-Job Risk Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Phase 3: Results – Welfare Arrangements Welfare Arrangements Quality of Personal Protective Equipment (PPE) Washing of coveralls / work wear First Aid facilities Provision of coveralls/ work wear Total Mean Average Accommodation facilities Washing facilities Toilet facilities Messing / Refreshment facilities Recreation facilities Number of responses (ex 2265) Mean Average (Scale 1-5) Std. Dev. (Spread) Average Rating 1881 3.55 1.24 Adequate 1844 1891 1858 1916 1850 1881 1889 1820 1811 3.50 3.47 3.36 3.22 3.21 3.19 3.10 2.79 2.69 1.17 1.27 1.28 .99 1.32 1.07 1.32 1.35 1.37 Adequate Adequate Adequate Adequate Adequate Adequate Adequate Poor Poor Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Correlation Between Survey Scores and Incident Statistics Hoist Based Rigs Field Based Rigs Survey Topics Correlation Coefficient Risk Ratings Involvement in Safety Ratings Welfare Ratings -.026 -.085 .024 Coastal Management’s Commitment to Safety Senior Site Management’s Commitment to Safety Supervisor’s Commitment to Safety Associate’s Commitment to Safety Safety Communications Standard Operating Procedures Emergency Preparation Safety Training On-the-Job Risk Housekeeping On-the-Job Approach to Safety -.164 -.227 -.343 -.213 -.251 -.117 -.299 -.273 -.133 -.162 -.309 Significance P<.10* or P< 0.05** .442 .313 .446 .180 .099* .023** .114 .076* .252 .043** .047** .227 .181 .038** Survey Topics Correlation Coefficient Risk Ratings Involvement Ratings Welfare Ratings -.130 .097 .141 Coastal Management’s Commitment to Safety Senior Site Management’s Commitment to Safety Supervisor’s Commitment to Safety Associate’s Commitment to Safety Safety Communications Standard Operating Procedures Emergency Preparation Safety Training On-the-Job Risk Housekeeping On-the-Job Approach to Safety -.130 -.202 -.047 -.143 -.099 -.244 -.214 -.329 -.136 -.320 -.292 Significance P<.10* or P< 0.05* .250 .309 .233 .251 .146 .404 .233 .304 .101 .133 .041** .241 .046** .062* Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Multiple Regression A way to identify those survey topics that predict PDO’s future safety performance to provide focus Management & Associates Commitment to Safety Person Elements Safety Communications Emergency Preparation SOP’s The few Topics identified that will provide most significant impact if improved Safety Training Process Elements Overall Safety Culture Improvement Action Elements On-the-Job Risk On-the-Job Approach to Safety Housekeeping The larger the correlation the larger the influence… © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Local & Global Well Engineering Results – Multiple Regression: The Way Forward Survey Topic Senior Site Managers Commitment to Safety Supervisors Commitment to Safety Coastal Managements Commitment to Safety Adjusted R2 76.1 88.8 94.9 % diff (+) F Ratio P< 76.1% 12.7% 6.1% 10741.1 0.000 Opportunities for Change Management’s Commitment to Safety - Evaluate beliefs and means to demonstrate safety leadership throughout the organization Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Phase 4: The Way Forward There are 5 major Safety Culture areas where progress can be made to propel PDO Well Engineering into the world-class safety culture range. Enhance the safety leadership skills of all managerial levels. Fully involve Associates in safety via sound and proven strategies, such as conducting risk assessments, and developing a comprehensive and adaptive Behavioral Safety process. Review the quality of the content, delivery and scope of PDO’s Safety Training courses and their effectiveness; Review the quality, type and number of safety communications to ensure the safety message is received as intended in the field Set a corporate target of 95% of all corrective actions being completed within 30 days of being reported and track it. Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. PDO Safety Survey Results Process Safety Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Process Safety Results - Sample Size & Response Rate • 479 responses received by Process Safety respondents Employer OSD Other PDO Directorate PDO main/sub-contractor - Other PDO contractor GD UID OND PDO main/sub-contractor - Standalone Engineering contractor PDO main/sub-contractor - EMC North PDO main/sub-contractor - OND North PDO main/sub-contractor - EMC South PDO main/sub-contractor - OND South XD Employment Category Senior Manager Department Head Supervisor Associates Number of Respondents 212 80 63 47 36 20 % of Sample 44.26% 16.70% 13.15% 9.81% 7.52% 4.18% 4 0.84% 3 2 1 0 0 0.63% 0.42% 0.21% 0.00% 0.00% Number of Respondents 10 48 159 250 % of Sample 2.09% 10.02% 33.19% 52.19% Worksite MaF based - Office based Interior based - Marmul Interior based - Amal Steam Project Interior based - Nimr Interior based - Other PDO area/station Interior based - CPP Interior based - Other PDO project MaF based - Site based (Workshop, Terminal, Laboratory, etc.) Interior based - Fahud Interior based - Harweel Interior based - Seismic field work Injury Experience Injured Non-Injured Number of Respondents 170 79 63 62 54 22 8 % of Sample 35.49% 16.49% 13.15% 12.94% 11.27% 4.59% 1.67% 5 1.04% 4 0 0 0.84% 0.00% 0.00% Number of Respondents 24 443 % of Sample 5.01% 92.48% Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Process Safety Results - Average Safety Survey Score PDO Process Safety Total Score = 80.9% Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Results – Average Safety Culture Scores Location Average % Survey Score Process Safety Well Engineering 80.9 79.5 Error Margin +/- 4% +/- 2% Number of Range Responses 497 Performing 1953 Performing Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Breakdown of Results What We Measured to Establish the Level of Safety Culture SC Person Element SC Process Element SC Action Element Senior. Mgt. Commitment to Safety Safety Communications On-the-Job Approach to Safety Middle Mgt. Commitment to Safety Safety Procedures Housekeeping Front-line Mgt. Commitment Emergency Preparedness Associates Commitment to Safety Safety Training On-the-Job Risk Welfare Arrangements Personal Injury Hazards Involvement in Safety Process Safety Hazards Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Process Safety Results – Average Topic Scores Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Additional Components Measured Risk Rating Aligns with ratings of the ‘Process Element, On-the-Job Risk, and Focuses on the Actual risks faced SC Person Element SC Process Element SC Action Element Senior. Mgt. Commitment to Safety Safety Communications On-the-Job Approach to Safety Middle Mgt. Commitment to Safety Safety Procedures Housekeeping Front-line Mgt. Commitment Emergency Preparedness Associates Commitment to Safety Safety Training On-the-Job Risk Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Process Safety Results – Personal Injury Risk Ratings Personal Injury Causing Workplace Hazards Conducting seismic operations Storage/stacking of Goods/Materials Operating and maintaining marine oil facilities Operating and maintaining air travel facilities Conditions leading to hand/body vibration Manual handling of heavy Goods/Materials Loading/unloading of vehicles Entanglement & trapping in machinery Mobile plant operations on site Inadequate house keeping Use of hand and power tools Contact with hot objects & surfaces Inadequate Hygiene and food poisoning Workplace design & layout problems Falling objects Compressed air hazards Total Mean Average Use of compressed gas cylinders Lifting operations Actions leading to Repetitive Strain Injury Fire potential of combustible/flammable materials Working with hazardous chemicals Working at height Slipping and Tripping Work in situations leading to ergonomic issues Electrical Hazards Exposure to environmental hazards (heat, scorpions, etc.) Explosions from hazardous/flammable gases Noise Contact with process fluids (H2S, oil etc.) Stress (work pressure, emotional stress, etc.) Road Transport. © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. # of Responses (ex 479) 203 347 183 205 352 339 326 350 309 437 364 370 408 443 439 350 463 321 345 427 385 347 351 453 404 436 395 370 415 365 451 439 PDO Mean Average 3.11 3.05 3.00 2.97 2.96 2.96 2.88 2.86 2.84 2.81 2.81 2.80 2.80 2.78 2.78 2.77 2.76 2.75 2.73 2.68 2.65 2.65 2.63 2.62 2.61 2.61 2.59 2.57 2.55 2.38 2.16 2.14 Std. Dev. (Spread) 0.87 0.78 0.98 0.96 0.89 0.84 0.91 0.93 0.92 0.79 0.91 0.88 0.84 0.80 0.87 0.96 0.64 1.00 0.92 0.84 0.91 1.01 1.01 0.83 0.86 0.95 0.87 1.02 0.91 0.99 0.81 0.91 Risk Rating Low Low Low Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Local & Global Medium Medium Additional Components Measured Process Risk Ratings Aligns with ratings of the ‘Process Element, On-the-Job Risk, and Focuses on the Actual risks faced SC Person Element SC Process Element SC Action Element Senior. Mgt. Commitment to Safety Safety Communications On-the-Job Approach to Safety Middle Mgt. Commitment to Safety Safety Procedures Housekeeping Front-line Mgt. Commitment Emergency Preparedness Associates Commitment to Safety Safety Training On-the-Job Risk Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Phase 3: Results – Process Hazard Risk Ratings Asset Damage Hazards Mobile plant operations Frequent alarm patterns Compressed air hazards Contact with hot objects & surfaces Total Mean Average Use of compressed gas cylinders Not complying with preventative maintenance plans During plant shutting down and starting up Electrical Hazards Over-rides Process fluids spills and leaks Release of process fluids Not complying to PtW requirements where applicable Fire potential of combustible/flammable gases Not conducting isolation where applicable Corrosion of pipeline and equipment Not conducting gas test where applicable Explosions from hazardous/flammable gases © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. # of responses (ex 479) 306 347 349 353 403 343 347 336 378 336 345 331 352 364 341 340 333 348 PDO Mean Std. Dev. Average (Spread) 2.57 2.54 2.46 2.44 2.41 2.40 2.34 2.32 2.29 2.22 2.20 2.18 2.18 2.16 2.15 2.12 2.12 2.08 .93 .90 .94 .88 .83 .98 .93 .89 .99 .98 .90 .97 1.04 .98 1.08 .95 1.04 1.03 Risk Rating Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Medium Local & Medium Global Potential Process Safety Indicators Indicator Type Potential Process Safety Indicators Indicator Status Asset Integrity Performance Driver Frequent alarm patterns Performance Driver Identifying Potential Compressed air hazards Performance Driver Identifying Potential Electrical Hazards Performance Driver Identifying Corrosion of pipeline and equipment Outcome Contact with hot objects & surfaces Outcome Leaks (i.e. Fire potential) of combustible/flammable gases Outcome Process fluids spills and leaks Outcome Release of process fluids Outcome Explosions from hazardous/flammable gases Operator Competency Performance Driver Correct Use of compressed gas cylinders (behaviors) Performance Driver Mobile plant operations (Behaviors) Outcome Plant shut down and start up failures Outcome Over-rides Safety Management Activities (Behaviors) Performance Driver Complying with preventative maintenance plans Performance Driver Complying to PtW requirements where applicable Performance Driver Conducting isolation where applicable Performance Driver Conducting gas test where applicable Leading Leading Leading Leading Lagging Leading Lagging Lagging Lagging Leading Leading Lagging Lagging Leading Leading Leading Leading Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Additional Components Measured Involvement Aligns with ‘Action Element’, Associates’ On-the-Job Approach to Safety, indicates the specific activities people have been involved and when SC Person Element SC Process Element SC Action Element Senior. Mgt. Commitment to Safety Safety Communications On-the-Job Approach to Safety Middle Mgt. Commitment to Safety Safety Procedures Housekeeping Front-line Mgt. Commitment Emergency Preparedness Associates Commitment to Safety Safety Training On-the-Job Risk Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Phase 3: Results – Process Safety - Involvement in Safety Number of Involvement In Safety responses (ex 479) Seen a safety video 443 Tried to prevent a colleague doing something unsafe 442 Attended a safety training course 443 Discussed safety at a crew briefing 440 Reported an unsafe practice 442 Took part in a STOP tour or Hazard Hunt 441 Raised a suggestion to improve safety 441 Total Mean Average 443 Took part in an emergency drill 441 Took part in a risk assessment/HAS 441 Presented at a safety committee meeting 441 Selected and trialed Personal Protective Equipment 440 Reported a near-miss 441 Helped review a safety procedure 441 Participated in an accident investigation 442 Use of Time out for Safety Jobs are stopped when “Time Outs” are called 437 How many times have you called a “Time-Out”? 438 PDO Mean Average Std. Dev. (Spread) Average Time since last involved 4.30 3.84 3.79 3.59 3.43 3.14 3.13 2.85 2.80 2.77 2.39 2.34 2.28 2.10 1.55 1.22 1.66 1.37 1.88 1.93 2.02 1.90 1.11 1.98 2.03 2.12 2.09 1.95 2.03 1.82 2.40 1.69 .89 1.81 6-9 months 9-12 Months 9-12 Months 9-12 Months 9-12 Months 9-12 Months 9-12 Months 9-24 Months 12-24 Months 12-24 Months 12-24 Months 12-24 Months 12-24 Months 12-24 Months More than 2 years Maturity Rating Developing Beginning Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Additional Components Measured Welfare Arrangements Aligns with ‘Person Element’, the Commitment to Safety, and identifies the welfare arrangements that affects people’s commitment SC Person Element SC Process Element SC Action Element Senior. Mgt. Commitment to Safety Safety Communications On-the-Job Approach to Safety Middle Mgt. Commitment to Safety Safety Procedures Housekeeping Front-line Mgt. Commitment Emergency Preparedness Associates Commitment to Safety Safety Training On-the-Job Risk Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Process Safety Results – Welfare Arrangements Welfare Arrangements First Aid facilities Quality of Personal Protective Equipment (PPE) Accommodation facilities Total Mean Average Provision of coveralls/ work wear Washing facilities Toilet facilities Washing of coveralls / work wear Recreation facilities Messing / Refreshment facilities Number of responses (ex 479) 413 395 374 423 383 385 419 335 391 387 Mean Std. Dev. Average Average (Spread) Rating (Scale 1-5) 3.56 .94 Adequate 3.54 .99 Adequate 3.45 .98 Adequate 3.41 .76 Adequate 3.40 1.07 Adequate 3.39 .98 Adequate 3.39 .96 Adequate 3.33 1.01 Adequate 3.27 1.02 Adequate 3.25 1.01 Adequate Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Process Safety Results – Multiple Regression: The Way Forward Adjusted R2 Survey Topic Senior Site Managers Commitment to Safety ‘On-the-Job’ Approach to Safety Emergency Preparedness Housekeeping .537 .744 .834 .885 % diff (+) F Ratio P< 53.73 20.66 8.98 5.10 574.18 .000 Opportunities for Change Sr. Mgmt. Commitment to Safety ‘On-the-Job’ Approach to Safety Emergency Preparedness Housekeeping - Evaluate beliefs and means to demonstrate Need to reduce the number of ‘At-Risk’ behaviors Evaluate plans and awareness of workforce Need to review effectiveness and time spent Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Phase 4: The Way Forward There are 6 major Safety Culture areas where progress can be made to propel PDO Process Safety into the world-class safety culture range. Enhance the safety leadership skills of all managerial levels. Review the current risk assessments with the job holders, and identify gaps to help put any appropriate risk controls in place. Address the inherent Asset Damaging Process Safety risks and consider, If not already done, examining incident databases by those Process Safety risks that fall under Asset Integrity, Operator Competency and Safety Management activities to identify which type of process safety risk is most prevalent in PDO; Fully involve Associates in safety via sound and proven strategies, such as conducting risk assessments, and developing a comprehensive and adaptive Behavioral Safety process. Review the effectiveness of the Emergency Preparedness . Review ways of improving and maintaining housekeeping Set a corporate target of 95% of all corrective actions being completed within 30 days of being Local & reported and track it. Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved. Questions / Comments? Local & Global © 1992 - 2012 : B-Safe Management Solutions Inc. Franklin, IN, USA. All Rights Reserved.