Briefing session on
Online Student Evaluation of
Teaching and Learning
for Administrative and Clerical Staff
Prepared by
Social Sciences Research Centre of
The University of Hong Kong
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SETL process
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 SETL form covers course, teachers, tutors and demonstrators
 Uses SIS database record of course/teacher/tutor/demonstrator
 All teachers/tutors/demonstrators must have staff ID (HKU
requirement and needed for staff review)
 All courses with enrollment of at least 5 students must
undertake SETL (unless PVC Tsui agrees), although the
teacher/tutor/demonstrator parts are only done if there are such
persons for the class
 Must use standard forms unless PVC Tsui approves
 Tutor means person running tutorials, demonstrator means
person responsible for lab or field sessions (role descriptions)
Online SETL process
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 This year, online process covers all Common Core courses and
undergrad courses with at least 50% first year or second year
students, otherwise use paper
 Separate online forms for course, teacher, tutor, demonstrator as
needed. Up to 4 teachers can be evaluated, but only 1 tutor or
demonstrator selected from a list (or evaluated as a group)
 Cannot add other courses or merge courses in the online process
 Cannot currently change teacher names in system, which come from
Human Resources
 Online yields lower response rates, but better open-ended responses,
which is good for improvement
 To ensure good response rates, need to ensure that students are
given time at the end of a class to complete the form (although they
can complete any time before the deadline)
SETL Workflow
Prepared by
Social Sciences Research Centre of
The University of Hong Kong
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SETL Workflow
 SIS list of courses with teacher/tutor/demonstrator names and
indication of whether online or paper process will be sent out to
departments on or before 11 Oct, so departments can check for
errors and missing information (Please refer to Course List,
Teacher List, Tutor List and Demonstrator List).
 SIS system will re-open for any data amendments between 11 and
18 Oct
 The final SIS list of courses with teacher/tutor/demonstrator names
will be sent out to departments on or before 25 Oct for the final
check. If any errors occurs, please contact SSRC through email
setl@ssrc.hku.hk immediately (on or before 26 Oct).
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SETL Workflow
 For the Department Items (max. 5 extra questions) for both on-line
and paper evaluation forms, please contact and confirm with SSRC
staff, Ms. C.C. Ho at 3917-1623 or hocc@hku.hk on or before 18
Oct.
 For the paper evaluation forms, the departments should inform
SSRC for printing at least 2 weeks before the evaluation date.
Departments collects the blank forms plus a survey package and
carries out the evaluation.
 For the on-line evaluation, SSRC will provide a student list to the
Computer Centre on Oct 28 for sending out reminder emails on 10
November and 1 December
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Instructions for Online SETL
Before administration
The teacher concerned should inform the students in
advance the date of the online evaluation (soon after
Nov 11), and that the students are encouraged to bring
a mobile internet device (such as laptop, tablet or
smartphone) to class at the scheduled time.
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Instructions for Online SETL
On the day of administration
Similar to the paper exercise, the SETL questionnaire
should NOT be administered by the course teacher, but
Faculty/department staff.
The teacher should briefly explain the objectives of the
student evaluation and then leave the room leaving it to
Faculty/department staff to oversee the process.
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Instructions for Online SETL
Faculty/Department staff should
read
out:
“Please
go
to
the
weblink
http://setl.hku.hk where you should see a list of all
forms that you need to complete. Your evaluation
will be saved anonymously, without any
identification. There are separate forms for the
course, teacher (and if appropriate) tutor and
demonstrator. There are instructions, an FAQ link
and a link for you to report any missing courses at
the weblink.”
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Instructions for Online SETL
Students should



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Access the SETL system via the weblink
http://setl.hku.hk/ where there are instructions, FAQ
and a list of forms for completion (separate links for the
course, teacher, tutor, demonstrator forms)
Complete the forms for the class between Nov 11 and
Dec 6
if they cannot find the course that they have enrolled in,
send an email to SSRC using the link on the page so
SSRC staff can rectify this promptly
SETL Workflow
 For the paper evaluation forms, departments should deliver to
SSRC all completed forms, completed cover sheet on the top of
each envelope and a completed packing list (Excel file)
 Departments collect their evaluation reports, CD and completed
forms (for paper evaluation forms only) upon notice from SSRC
on or after 23 January 2014 (after the examination result
release date 22 January 2014)
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Instructions for Online SETL

I will now demonstrate Online SETL, so you can see
how the process works in practice:
http://setl.hku.hk
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Thank you! I am happy to answer
questions.
Prepared by
Social Sciences Research Centre of
The University of Hong Kong
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