MARKETERS 2.0 Silvia Bernardi Francesca Crepaldi Christoph Kohlmayr Silvia Mezzasalma Chiara Pitoni Daniela Zagolin InnoCentive is a privately held venture capital-backed Firm, headquartered near Boston, in Waltham, which has also a European office in London. During the years, the company has posted more than 1.650 Challenges to its global solver community, in addition to thousands of internal challenges executed by customers. Innocentive enables challenges in a wide variety of disciplines, including business and entrepreneurship, chemistry, computer and information technology, engineering and design, food and agriculture, life sciences, Math and Statistics and physical sciences. The company frames these as «challenge problems» for anyone that must be solved. Innocentive is an open innovation and crowdsourcing Company that enables organizations to solve their key problems by connecting them to diverse sources of innovation. They crowd source innovation from the world’s smartest people, who compete to provide ideas and solutions to important business, social, policy, scientific, and technical challenges. COMBINATION OF: IN ORDER TO: help the clients in transforming their economics of innovation through rapid solution delivery, developing sustainable open innovation programs “We believe that innovation and problem solving need to evolve in order to meet the challenges of the 21st Century”. By unleashing human creativity, passion and diversity, they can solve problems that matter to business and society. Their methodology is called Challenge Driven Innovation: an innovation framework that accelerates traditional innovation outcomes by leveraging open innovation and crowdsourcing in order to develop and implement actionable solutions to key problems, opportunities, and challenges. 1998 The idea of Innocentive arise from A. Bingham and A. Schatch, while they worked together at Eli Lilly, a pharmaceutical Company, following a project focused on the application of the Internet to its business. 2001 A. Bingham, together with J. Panetta, D. Carrol and J. Hensley, created the Company thanks to the financing of Eli Lilly. It was considered as a branch. 2005 Innocentive was spun out of the Eli Lilly with the investments of Spencer tracks, a venture that unites both investors and entrepreneurs to build valuable companies. 2006 The Company signed an agreement with the Rockefeller Foundation to add a no-profit area designed to generate science and technology solutions for the developing world. It was a successful join because, in 3 years, it has posted 10 challenges on Innocentive, with an 80% of success rate. Innocentive stipulate another partnership with Prize4life and together they launched Grand Challenges based on healthcare (such as ALS biomarker prize) and life technologies. 2012 Innocentive acquired Omnicompete, a European Company specialized in innovation competitions. It promoted open innovation through various prize challenges worldwide PREMIUM CHALLENGES Online platform for crowdsourcing innovation problems to talented minds from all over the world who compete to provide novel ideas and solutions to important Challenges INNOCENTIVE IDEA MANAGEMENT It is a SaaS-based idea generation software platform designed for innovation idea creation, idea sharing and knowledge sharing from employees and invited audiences in a well-structured environment INNOCENTIVE PRODUCT & SERVICES INNOCENTIVE@WORK CUSTOM CHALLENGE PROGRAMS Cloud-based enterprise innovation management platform for building collaborative internal innovation communities to harness the collective intelligence of your employees and partners High-profile Challenge programs and innovation competitions, uniquely tailored to your needs, for solving big problems and encouraging breakthrough innovations Product and services used to find solutions for : • CORPORATIONS • THE PUBLIC SECTOR & GOVERNMENT • NON-PROFIT AND FOUNDATIONS More than 50% of registered solvers USER GROUP AGREEMENTS Russia India China INNOCENTIVE BUSINESS MODEL MARKETPLACE It explains how resources are brought together to create monetizable value, where resources are based on crowds Marketplaces are characterized by matching buyers and sellers of services and financing through mechanisms including bidding and competitions. Marketplaces, as Innocentive, cover service marketplaces, competition platforms, crowdfunding, equity crowdfunding, microtasks, innovation prizes and innovation markets. payable by both clients and service providers in order to participate in the platform, service or value creation MONETIZATION playing as a broker between clients and service providers, so they ask transaction-based payments as bidding fees on well-defined tasks or services fees that can be charged for taking tests on capabilities such as language abilities or software skills SUCCESS FACTORS Factors that are essential for success in implementing business models based on crowds when the company acts as an interface to the end-client through relationship management and quality control Contributor breadth Contributor quality Buyer breadth Buyer quality Public reputation measures Project management capabilities As the majority of crowdsourcing Companies, Innocentive sees the presence of different elements that contributes to its success Solvers Seekers Who are the suppliers? Who are the partners? Corporations large and small, no-profit organizations and government entities which needs an international flexible platform to locate existing solutions or to solve challenging issues and create profit advantage. Innocentive offers to them time, money and an high probability to find a solution through potential solvers • • • • Creative thinkers who need: a public recognition; an enlargement of their action plan; an appurtenance to an elite group; a financial award Innocentive offers to them the possibility to work for powerful Companies. It is a software and consultancy social platform focused on innovation and idea management, involving customers and partners. It is a world leader in consulting services, and it joins forces with Innocentive to help commercial and government organizations to solve relevant Challenges. Science and technology enthusiasts will be able to solve global scientific problems, with the alliance of the two Companies in 2013. It is a strategy and innovation consultancy which has helped its clients to build deep innovation capabilities and develop creative strategies for sustainable growth. NPG is a pioneer in the use of Web 2.0 technologies. The partnership offers the opportunity for scientists worldwide to realize practical uses of their research and win cash awards, contributing to significant scientific advances, solving global problems The partnership has created a program which dovetails with “Economist Ideas” focusing on topics such as innovation, human potential, and intelligent infrastructure. A “WIN-WIN-WIN” “We believe that innovation is a team sport, and so do our partners. Together, we push the boundaries of open innovation, crowdsourcing, and prize-based competitions.” “InnoCentive partnerships represent a win-win-win opportunity for your organization, your audience, and your members. Becoming an InnoCentive Partner is a smart, innovative way to strengthen your relationships with those most important to you.” InnoCentive as your ENGAGEMENT PARTNER “We help you engage your constituents by offering them a chance to make a meaningful impact on the world. To solve Challenges that matter.” “Or you might be part of an organization that provides products, services, or solutions that help organizations innovate and want to introduce your clients to challenge-based problem solving.” 4 Types of Alliance Ecosystem PARTNERS Network Partners (for premier publishing companies) Integration Partners (for consultancy companies) Affiliate Partners (for leader in product lifecycle and portfolio management) Regional Partners (for local market leaders) DEFINITION: «InnoCentive Solvers are the people or organizations who solve InnoCentive Challenges. Solvers can work within our Challenge Platform, they can be selected by an organization looking to connect to a specific audience (e.g., customers, partners, suppliers), or they can be part of our growing community of more than a quarter million diverse and creative people from around the world who register (for free) on InnoCentive.com to become an InnoCentive Solver.” Start making a difference, become a Solver today! Exercise your brain! Forget Sudoku, Challenges are real problems requiring critical thinking, research, creativity, and synthesis of knowledge. Developing a solution is incredibly rewarding and an unparalleled mental workout. Demonstrate your expertise, become a Solver today! You could be next, become a Solver today! Earn awards: We've awarded more than $14 million to thousands of brilliant Solvers from around the world. Out of the entire Global Solver Community there are 16 different Solvers that represent the top ten in terms of total winnings and/or total number of Challenges won* * The solver must report at least 3 winnings rewarded with a minimum amount of $ 1.000. ORIGIN DATA Canada 5% UK 2% Italy 2% China 2% India 6% Germany 9% United States 44% Russia 14% Others 16% *Data coming from “Innocentive.com”, referring to 2013 EDUCATION DATA Bachelors 6% Masters 12% Others 13% Ph. Doc. 50% Post Doc. 19% *Data coming from “Innocentive.com”, referring to 2013 Total Registered Solvers: Total Solution Submissions: 40.000 Total Award Dollars Posted: $40 million Project Rooms Opened to Date: 355.000 from nearly 200 countries Premium Challenge Success Rate (2013): 85% 13 million through the strategic partners Total Challenges Posted: 1.650 External Challenges & thousands of Internal Challenges (employee-facing) Range of awards: $5.000 to $1 mln 500.000 Total Solver Reach: based on the complexity of the problem and Nature of the Challenge Total Awards Given: 1.500 VITA CHALLENGE PURPOSE To give an help to families of developing Countries in order to facilitate the access to clean water, addressing a real and huge problem OSRI CHALLENGE PURPOSE To find a method for separating oil from water on oil recovery barges in response to 1989 Exxon Valdez oil spill disaster, dealing with Arctic and Sub-Arctic waters SOLUTION A simple, affordable and scalable product: “BOB” Joern Lutat a foil inlay within a tough woven bag that was already mass produced for packaging dry materials and it could contain a ton of water, providing also impermeability. The product is lightweight, easily transportable and folded into a small retail package The solution was launched in 150 households in Uganda. The ease of transport, low cost ($54 USD) and large storage volume are the KSFs of sales. As result millions of women are now able to spend more time working in the fields or taking care of children, with a concrete economic benefit for their families. In March of 2011 “Bob was formally launched in 3 districts in Uganda with a promotional campaign using existing commercial channels like radio, print and live events. SOLUTION simple solution using an existing product commonly used in the concrete industry John Davis (an Innocentive Solver from the USA) and his expertise proposed a tool which uses vibration to keep cement in liquid form. By attaching a long pole and inserting the tool into the oil recovery barges, it would keep the oil from freezing into a viscous state and allow the oil to be easily pumped from the barge Scott Pegau (OSRI Research Program Manager) said about the solution: “The InnoCentive Marketplace allows us to step outside the box and look at more creative solutions” http://www.youtube.com/watch?featur e=player_embedded&v=gGaLUTpfxxo The project has been advertised on ORSI Website in order to spread the news of the important discovery which has a strong positive impact on the environment. Many other social media has been used like Facebook, Twitter, LinkedIn which have helped people to become aware about the problem and the solution found. TYPE OF SOCIAL MEDIA USED GENDER *Data refers to the last year (2013-2014) COUNTRIES INVOLVED Negative Neutral Positive GOOD sentiments > NEGATIVE sentiments Good sentiments (31.8%) are signs of the high Premium Challenge Success Rate (85%) *Data refers to the last year (2013-2014) • «Getting Results from Crowd - The definitive guide to using crowdsourcing to grow your business» R. Dawson, S. Bynghall; Paperback, Advanced Human Technology, 2° Ed. 2012; • www.innocentive.com; • www.talkwalker.com; • www. economist.com; • www.linkedin.com/company/strategos; • www.pws-osri.org; • www.socialmediaawards.ug; • www.nos.co; • www.businessweek.com/open-innovation; • www.strategos.com; • www.boozallen.com; • www.nature.com; • www.scientificamerican.com; • www.investing.businessweek.com; • www.twitter.com/InnoCentive; • www.facebook.com/InnoCentive