PROFESSIONAL’S NAME
Address
Email
Phone
SUMMARY:
Highly-accomplished, dynamic Director of Talent Acquisition / Recruiting professional with outstanding success in strategic and
tactical high-volume recruiting, talent acquisition, operations management and ROI. Financially astute, with a solid track record
of turning ideas into robust plans with positive and quantifiable bottom line impact. Facilitates organizational strategic vision by
regularly communicating with senior management, colleagues and employees.
CAREER HIGHLIGHTS:
DynCorp International (WRSS, LLC)
International Recruiting Center Manager, Europe
Director, International Staffing – South Asia
1/2013 – Present
1/2012 – 1/2013
Based in Sarajevo, Bosnia – responsible for the daily business office operations and full life-cycle recruiting efforts in
support of DynCorp International’s Foreign National Recruiting initiatives are achieved at various international locations in
Europe. Manage the overall operation of the International Recruiting Center to ensure adherence with compliance standards
of United States federal agency and host country business, immigration, and labor laws.
 Responsible for oversight and maintenance of a comprehensive strategic talent acquisition plan and global hiring event
process to ensure consistent availability of qualified candidates across assigned area of responsibility.
 Responsible for all finance, accounting, budgeting and cost control related operational processes.
 Ensure proper recruiting staff utilization and training of enterprise Applicant Tracking System (TALEO).
 Directly facilitate receipt of required legal business documents, employee work permits/residency visas and banking/financial
instruments while maintaining full compliance with US and host country legal and taxation standards and laws.
 Development and maintenance of strategic relationships with labor related government and other resource identification
entities.
 Oversee and maintains regional foreign national payroll and taxation procedures in strict compliance with host country
taxation and labor law guidelines.
 Monitor and review employee performance, and maintain oversight of employment (hire/termination/salary adjustments)
decisions.
While in India, directed the international recruiting efforts that provided fulfillment of foreign national hires from South Asia to
work globally in support of DynCorp International’s various programs and projects in support of the Department of Defense,
Department of State, and various other contracts supporting the U.S. Government.
 Provided leadership to a dynamic U.S. Expatriate recruiting, and Operations & Maintenance teams. A team that sourced,
pre-screened, language tested, and interviewed over 2,000 candidates resulting in the hiring of over 800 candidates
comprising technical, clerical, skilled trades, and un-skilled laborers.
 Maintained a collaborative and mutually beneficial relationship with our India and Nepal HR Staffing Brokers.
 Promoted and advance DynCorp International’s Strategic Vision as the Employment Assistance Program Ambasador to
India, Nepal, and Asia. Conducted Next of Kin visits, and Family Support Notifications.
 Promoted and Advanced the strategic goals of DynCorp International’s Diversity Program in India, Nepal, and Asia.
 As the Steward and Ambassador for DynCorp Interntional in India, advanced our Ethos, Ethics and Values.
 Complied, promoted, and aligned with DynCorp International policies and procudures, and host country laws.
Director of Talent Acquisition, AECOM National Security Programs (NSP)
10/2010 – 1/2012
Developed a robust and dynamic recruiting organization focused on Atmospherics contracts in Afghanistan & Iraq, Cyber
Security, Information Technology, Architect & Engineering, Counterintelligence, and Human Intelligence requirements. Grew
the Talent Acquisition team from 10 to 24 recruiters and coordinators. Achieved 100% fill rate for key programs in Information
Technology, Cyber Security, Architect & Engineering, Counterintelligence, Human Intelligence, Corporate & Staff, and
Language Services.
 Created a centralized recruitment directorate that brought together over 15 programs under one Talent Acquisition umbrella,
and aligned recruiting targets with evolving business objectives.
 Developed and monitored recruiting metrics that yielded Return On Investment (ROI) and Key Performance Indicators (KPI)
reports to ensure maximum business unit and company profitability.
 Implemented training methods that ensure compliance with corporate policies and procedures, ethical practices,
EEO/OFCCP, and government and company guidelines.
PROFESSIONAL’S NAME
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 Implemented companywide Taleo Applicant Tracking System for sourcing, screening, selection, and deployment.
Supervised the AECOM data migration from TALEO to KeneXa Brass Ring of over 200 users and 8,000 candidate files.
 Developed and implemented an Integrated Marketing Campaign (IMC) Strategy resulting in a highly successful integrated
advertising and marketing campaign for print, social media, web, and microsites specific to each business line.
 Created a Workforce Planning (Intra-company recruitment) function that provides a career path for NSP employees
(available talent list), and links them with the 2,500 plus vacancies worldwide – Retain Talent.
 Developed a robust and comprehensive Employee Referral Program (ERP) to maximize ROI and reduce cost per hire (CPH)
and time to fill (TTF).
 Expanded the company’s Diversity Engagement Initiative, and created the Vets for Hire initiative that created a “veteran
friendly” workplace by partnering with the military’s ACAP and TAP programs.
Director of Recruiting Operations, Global Linguist Solutions (DynCorp Intl./AECOM JV)
7/2007 – 10/2010
Directed a large high volume recruiting organization that grew from 3 to a team of over 60 recruiters, managers, coordinators in
Recruiting Operations, and 7 recruiting and special program managers for Department of Defense (DoD) contract exceeding
$1.2B first year, then $760M annually. Handled Profit and Loss (P&L), $5M budget and a $600K advertising and marketing
budget.
 Successfully built and managed four (4) Regional Recruiting Centers (RRC’s) in California, Michigan, New York, and
Washington, D.C. to increase contact with applicants by geographic regions – a leading edge strategy that achieved over nine
consecutive quarters of “outstanding” award fees for achieving 100% fill rate from the customer.
 Developed national cultural outreach team that established relationships with over 350 community organizations, businesses,
and local government and civic leaders, resulting in lead generation of thousands through leading edge advertising and
marketing campaigns.
 Introduced a new capability for GLS by establishing a dynamic team to develop the Family Support Program to help
communicate and engage with linguist families in the absence of their family members serving in Iraq. Many families could
not speak English, the FSP Program helped them communicate and engage with GLS management. The team was
instrumental in assisting the HR department to conduct NOK notifications.Directed Special Language Program, focusing on
more than15 special language dialects.
 Created Mobile Recruiting Testing Team (MRTT) that traveled throughout U.S. to remotely test and process candidates for
employment; initiative helped company save tens of thousands of dollars.
Recruiting Command – Department of Defense, Quantico, VA
National Director, Middle East Cultural Outreach Program (MECOP)
7/2006 – 7/2007
Created, developed, and directed first national-level recruiting engagement and outreach program for Marine Corps Recruiting
Command (MCRC) with goal of reaching Middle East communities in the U.S. to recruit Arabic speakers in support of
department of defense requirements in the Middle East. Built structure and foundation of program, strategically managed
recruitment and retention of Arabic speakers, and developed path forward for 12 major U.S. markets.
 Created strategic objectives, drafted and implemented standard operating procedures and guidance policies.
 Developed relationships within DoD, local, state, and federal Representatives/Senators as part of complete community
outreach program.
 Advised J. Walter Thompson on creation and concept of national advertising program to conduct market analysis, focus
group research, and demographic analysis.
Senior Human Resource and Administrative Manager – Department of Defense
1/2000 – 7/2006
Performed supervisory roles as mid-level Human Resource Manager in a variety of administrative and human resource
assignments pertaining to correspondence, pay and allowance, publications and directives, deployment, resource planning,
and legal investigations. Possessed thorough knowledge of the capabilities and requirements of Department of Defense
standard word processing and database software packages, and overall knowledge of human resource procedures in order to
establish, direct, and supervise the administrative and human resource functions.
 Served as HR Deployment/Administrative Inspector, Commanding General, Marine Forces Reserves.
 As Mobilized Reserve Marine on Presidential Recall Orders, served as HR and Administrative Officer for Joint Task ForceHorn of Africa (JTF-HOA) at U.S. Embassy in Yemen for two years.
 led the HR/Administrative mobilization and redeployment efforts, a monumental undertaking, of over 320 Marines from 86
U.S. cities to form a Company Re-Inforced unit, II MEF Marine Forces Unitas, for deployment to South America.
Canvassing Recruiter, Department of Defense
8/1989 – 6/1992
Served as a canvassing recruiter with a territory of over 4,000 qualified male and female applicants in the 17 – 28 age category
for enlistment into the United States Marine Corps. Responsible for territory canvassing management plan and systematic
recruiting that included recruiting, screening, processing, and physical & moral maintenance of applicants. Performed
preliminary screening and administrative processing procedures, scheduled physical examinations and pre-screening
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requirements, completed enlistment documents and records, and maintained accurate candidate records completion. Also provide
the local community with Department of Defense publicity material, conducted career fairs, and assist in civic events.
 Advanced with accelerated meritorious promotion for outstanding performance.
 Received numerous Recruiter of the Month, Recruiter of the Quarter award certificates.
 Received exceptional recognition awards for surpassing goal by 125% or more in 9 of 30 months on production, a difficult
milestone to accomplish.
Department of Defense, Washington, D.C.
6/1981 – 3/2010
First Sergeant-Retired. Senior Manager and Senior Enlisted Advisor to the Commanding Officer. Managed and tracked the
status of matters pertaining to the efficient operation of a military command. Mentored and provided leadership guidance to
subordinate unit noncommissioned officers as required to improve the general effectiveness of the command. Interviewed
and counsels enlisted personnel on pertinent professional and personal matters which may affect the efficiency of the
command.
EDUCATION:
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Master Candidate, Human Resource Management, Concordia University – Saint Paul, Minnesota (Expected 2014)
Master Course Work, Introduction to Project Management, George Washington University Master School of Business
BS, Liberal Studies, University of the State of New York, Excelsior College, Albany, NY
Certificate, Human Resources Management, George Mason University, Fairfax, VA
PROFESSIONAL DEVELOPMENT:
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Project Management Certificate – Cheetah Learning
Project Management Certificate – DynCorp International
Recruiter School (eight week formal recruiting and sales academy) – United States Marine Corps
Advertising Sales School (five week formal advertising sales school) – GTE Directories (Verizon)
Professional Selling Skills (PSS) I & III - Xerox International
Selling Against the Competition - Xerox International
Negotiating Success - Miller Heiman
Solution Selling - Learning International
Base Sales Training
Public Speaking - San Diego Consulting Group
Computer Networking, Local and Wide Area Networks; VPN Networks - 3COM
Life & Health Insurance Licensed Agent (Virginia, District of Columbia, Maryland)
SELECTED ACHIEVEMENTS:
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Distinguished Service to Government Award, NAYA, 2008
Distinguished Public Service Award, American Immigration Law Foundation, 2007
City Citation, City of Dearborn, MI, 2007
Immigrant of Inspiration Award, National Immigration Forum, 2002
PROFESSIONAL AFFILIATIONS:
 Project Management Institute, Member
 Department of Homeland Security Incident Community Crisis Team, Member
 Marine Corps Association, Member
SECURITY CLEARANCE:
 Top Secret Security Clearance with Special Scope Background Investigation (T/S-SSBI)
LANGUAGES:
 Bilingual / Fluency in Arabic, Read, Write and Speak
Address
City, State
PROFESSIONAL’S NAME
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Email
Driving Corporate Success through Management of Recruiting & Talent Acquisition
PROFILE
Highly accomplished, award-winning talent acquisition and recruiting executive with proven
international record of success overseeing programs and departments for DynCorp, AECOM, the
U.S. Dept. of Defense, the U.S. Dept. of State, and others. Excel at building and leading topperforming teams, establishing domestic and foreign recruiting initiatives, and identifying
strategies for reducing costs while maximizing ROI. Experienced at high-volume and executive
recruiting. Background includes managing multi-million dollar budgets, coordinating expatriate
and veteran hiring initiatives, managing diversity programs, and promoting positive culture.
Core Competencies
Creative Thinking ~ Market Penetration ~ Needs Analysis ~ Compliance ~ Cost Control
Reporting ~ Change Management ~ Project Management ~ Negotiations ~ Staff Training
Forecasting ~ Organizing Resources ~ Policy & Procedure Design ~ Process Optimization
EXPERIENCE
DYNCORP INTERNATIONAL (WRSS, LLC), US/Europe/South Asia
2007 – Present
International Recruiting Center Manager, Europe (2013-present)
Promoted to oversee foreign national recruiting efforts for locations in Europe. Manage operation
of International Recruiting Center in Bosnia. Ensure compliance with all U.S. and host country
taxation, employment regulations, and corporate policies. Carry out strategic planning.
Administer budgets, manage financials, and monitor spending. Coordinate acquisition, visas,
work permits, and financial documentation. Evaluate and supervise personnel.
 Deliver consistent volume of qualified candidates to meet all business objectives.
 Improve program capabilities by building strategic relationships with government agencies
and labor-related partners in various countries.
Director, International Staffing, South Asia (2012-2013)
Managed international recruiting efforts out of India-based location to support DoD and DoS
initiatives and other government contracts. Supervised expat recruiting and operations teams.
Oversaw sourcing, pre-screening, language testing, and interviewing. Directed diversity
programs for India, Nepal, and Asia.
 Enabled interviewing of 2,000 candidates and hiring of 800 personnel in technical, clerical,
skilled trade, and unskilled labor areas.
 Performed essential next-of-kin visits and coordinated family support notification efforts.
Director of Talent Acquisition, AECOM National Security Programs (2010-2012)
Established and led dynamic recruiting organization focusing on atmospheric, cyber security, IT,
architecture, engineering, counterintelligence, and human intelligence contracts in Iraq and
Afghanistan. Supervised up to 24 recruiters and coordinators.
 Recognized for achieving 100% fill rate for all assigned contracts.
 Improved efficiency by creating centralized recruiting unit that integrated 15 previously
separate groups and re-aligned recruiting targets with business goals.
 Formulated vital recruiting metrics, ROI reports, and KPI reports.
 Implemented critical applicant tracking, sourcing, screening, selection, and deployment
solution and migrated 8,000-plus candidate files out of legacy system.
 Increased candidate quality and volume through integrated marketing campaign that
included position-specific print, social media, web, and microsite advertising.
 Enhanced talent retention at corporate level by introducing workforce planning tool that
provided career path guidance and links to 2,500-plus DynCorp vacancies worldwide.
 Reduced cost per hire and time to fill by launching Employee Referral Program.
 Expanded Diversity Engagement Initiative and created Vets for Hire program.
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DYNCORP INTERNATIONAL (continued)
Director of Recruiting Operations, GLOBAL LINGUIST SOLUTIONS (2007-2010)
Managed high-volume joint venture (DynCorp and AECOM) recruiting organization. Supervised
60 recruiters, managers, coordinators, and program managers. Supported DoD contract that
ranged from $760M to $1.2B. Administered $5.6M in budgets.
 Established and led Regional Recruiting Centers in CA, NY, MI, and Washington, DC.
 Created innovative strategy that delivered 100% fill rate for nine consecutive quarters.
 Delivered thousand of leads by launching national cultural outreach team to build
relationships with 350-plus community groups, companies, agencies, and civic leaders.
 Facilitated HR's efforts to conduct next-of-kin notifications by implementing special language
program and team to communicate in 15 languages with employee families.
 Saved tens of thousands of dollars by introducing Mobile Recruiting Testing Team to
remotely test and process candidates for employment.
DEPARTMENT OF DEFENSE, Quantico, VA
2000 – 2007
National Director, Middle East Cultural Outreach Program (2006-2007)
Created first national recruiting and outreach program for the Marine Corps Recruiting Command
to recruit Arabic-speaking U.S. citizens of Middle East descent for DoD efforts in Middle East.
 Designed all SOPs, policies, objectives, and strategies.
 Developed critical relationships with government and defense VIPs.
 Served as point of contact for national advertising and market analysis programs.
Senior Human Resource and Administrative Manager (2000-2006)
Carried out HR management functions. Served as HR deployment/administrative inspector for
commanding general of Marine Forces Reserves. Held position of HR and administrative officer
for Joint Task Force Horn of Africa at U.S. Embassy in Yemen for two years.
 Led HR/administrative mobilization and redeployment efforts for 320-plus Marines
nationwide for special unit deploying to South America.
CAREER NOTES: Previous positions with Dept. of Defense include canvassing recruiter, senior
manager, and senior enlisted advisor to the commanding officer.
EDUCATION
MA in Human Resource Management, Concordia University, St. Paul, MN (in progress)
BS in Liberal Studies, Excelsior College (SUNY), Albany, NY
Certificate in Human Resources Management, George Mason University, Fairfax, VA
Graduate, U.S. Marine Corps Recruiter School
CERTIFICATIONS & TRAINING
Project Management certificates (Cheetah Learning & DynCorp), Advertising Sales (Verizon),
Professional Selling Skills I/II (Xerox), Selling Against the Competition (Xerox), Negotiating
Success (Miller Heiman), Solution Selling, Base Sales Training, Public Speaking
AWARDS & RECOGNITION
Earned numerous Recruiter of the Month, Recruiter of the Quarter, and Exceptional Recognition
awards. Received Distinguished Service to Government Award (NAYA), Distinguished Public
Service Award (American Immigration Law Foundation), City of Dearborn Citation, Immigrant of
Inspiration Award (National Immigration Forum).
ADDITIONAL INFORMATION
Affiliations: Project Management Institute (PMI), Dept. of Homeland Security Incident
Community Crisis Team, Marine Corps Association
Security Clearance: T/S-SSBI
Languages: Fluent English and Arabic
Computers: MS Office, TALEO, LAN/WAN, VPN, various military/defense applications