EDUCATION POLICY RESPONSIBILITIES OF CHIEF EXAMINERS UPDATED 06/06/2012 Statute 4.1 Discipline EXTRACTS OF EDUCATION POLICY RESPONSIBILITY STATUTE 'chief examiner' means the chief examiner for the subject concerned or, where a chief examiner has not been appointed, the member of the teaching staff in charge of the subject; 8. URL REFERENCE: http://adm.monash.edu/legal/legislation/cha pter-four.html Non - examination cheating and assisting to cheat 8.1 A member of the teaching staff who has reasonable grounds to believe that – 8.1.1 non - examination cheating has occurred; or 8.1.2 a student has assisted another student to cheat otherwise than in an examination - must report the matter to the chief examiner. 8.2 8.3. Where the chief examiner has reasonable grounds to believe that a matter reported under subsection 8.1 has occurred, the chief examiner must 8.2.1 disallow the work concerned by prohibiting assessment; or 8.2.2 report the matter to the relevant faculty manager. Where, under paragraph 8.2.1, a student's work has been disallowed 8.3.1 the chief examiner must give written notice of the disallowance and the reasons for it to the student and to the associate dean (teaching) of the faculty concerned; and 1 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY 9.6 Where a faculty discipline committee is constituted 9.6.1 URL REFERENCE: to hear a charge of cheating or assisting to cheat following a report to the faculty manager under section 7 or paragraph 8.2.2, or to hear an appeal under paragraph 8.3.2 following the disallowance of work, the committee must not include the chief examiner or the person who made the report under section 7 or subsection 8.1; or 14.5 Where, after hearing a charge of cheating, a discipline committee 14.5.2 imposes only a reprimand under paragraph 14.3.1 - the committee must instruct the chief examiner to make an assessment of the work concerned. 1.3 Statute 6.1.5 – Assessment The board of examiners of a faculty – 1.3.1 2. subject to the regulations, must, after considering the recommendation of the chief examiners of the units concerned, determine the final results for each student enrolled in units taught by the faculty; http://adm.monash.edu/legal/legislation/cha pter-six.html Chief examiners 2.1 A faculty board must appoint a chief examiner for each unit taught by the faculty. 2.2 The chief examiner of a unit – 2.2.1 is responsible for the implementation of the unit assessment regime prescribed under the regulations; and 2.2.2 subject to the regulations, must, within the time specified by the board of examiners, recommend to the board the final result for each student enrolled in the unit. REGULATIONS 2 Assessment Regulations EXTRACTS OF EDUCATION POLICY RESPONSIBILITY 5. Supplementary Unit Assessment URL REFERENCE: http://adm.monash.edu/legal/legislation/cha pter-six.html 5.5 A supplementary assessment must be in the form determined by the chief examiner of the unit. 6. Special Consideration 6.1 A student whose work for a unit assessment during a teaching period has been affected by exceptional circumstances may, within two working days after the assessment or due date, apply to the chief examiner of the unit for special consideration. 6.3 Where an application under section 6.1 is granted by the chief examiner, the special consideration is as determined by the chief examiner in accordance with guidelines published by the Academic Board. 7. Deferred Final Assessment 7.5 Where a board of examiners grants an application under this section, the chief examiner of the unit must determine – 7.5.1 the work constituting the deferred examination; or 7.5.2 the extension of time for submission of work for the assessment task –as the case requires. 3 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY 8. Examinations - general 8.2 The chief examiner of a unit may refuse to mark the whole or any part of an examination paper for the unit that he or she deems illegible. 8.3 A student must not - URL REFERENCE: 8.3.1 subject to section 9.7, have in his or her possession in an examination any material other than that approved by the chief examiner of the unit concerned; or 8.3.2 remove any examination paper from the examination venue. 11. Alternative assessment arrangements 11.5 Where an application is granted, the director, with the approval of the chief examiner where the time or substance of the assessment is in any way affected 11.5.1 must determine the alternative assessment arrangements and any particular assessment conditions for the applicant; and 11.5.2 may determine that the same arrangements apply in respect of all assessments undertaken by the applicant within a specified period. 4 Unit Assessment Procedures EXTRACTS OF EDUCATION POLICY RESPONSIBILITY EDUCATION POLICY BANK (A-Z) Chief Examiner: is responsible for the implementation of the unit assessment regime and must recommend the final result for each student. A faculty board must appoint a chief examiner for each unit taught by the faculty. URL REFERENCE: http://policy.monash.edu.au/policybank/academic/education/assessment/unitassessment-procedures.html Unit Coordinator: is the academic staff member assigned to coordinate all unit academic and administrative activities for each mode and/or location. The unit Chief Examiner may also be the Unit Coordinator; when this is not the case the Unit Coordinator works under the direction of the Chief Examiner. B. Implementation of the Assessment Regime 1. The implementation of the assessment regime of a unit is a coordinated process under the direction of the Chief Examiner or nominee who must ensure that all assessment tasks are aligned with unit objectives, content and learning methods and those criteria by which the student work will be judged are defined and applied. 3. The Chief Examiner must ensure that all major assessment tasks are scrutinised by one or more other relevant members of academic staff who will validate compliance with the principles of good assessment practice outlined in the University policy. 4. Unit offerings involving multiple modes and/or locations: 4.2 The Chief Examiner must establish a unit management group comprising the coordinators from all modes and/or locations involved in offering the unit to ensure that the assessment tasks and standards are equivalent across all modes and/or locations. 4.3 The unit management group must work collaboratively, under the guidance of the Chief Examiner, to agree on the design and content of all assessment for the unit offering and the respective marking criteria. 4.4 Where in-semester assessment is equivalent but not identical across all modes and/or locations, the Chief Examiner must approve equivalence and keep records of variations. 5 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY 5. The scheduling of assessment tasks URL REFERENCE: 5.1. Chief Examiners of first year units offered in a standard semester are encouraged to ensure that at least one assessment task in the unit is submitted and returned by the end of teaching week six of the semester. 6. Group work. Where a unit involves group assessment, the Chief Examiner must ensure that explicit procedures are made available to students that indicate: 6.1. The proportions of the mark for the assessment that will be allocated to the outcome of the group work, and to the process followed to obtain the outcome; 6.2. How the group will be formed and managed; 6.3. How the contribution of the individual students to group work will be assessed, and who will determine the criteria to make this assessment (group, teaching staff or both); 6.4. Who will assess the contribution of the individual students (peers, teaching staff or both); 6.5. The requirements for timely notification and resolution of disputes among group members; and 6.6. The requirements for all members of the group to sign off on the submitted work. 6 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY URL REFERENCE: C. Dissemination of Information to Students 1. Chief Examiners must ensure that students are provided with assessment details in the unit guide by the end of the orientation week of a standard semester or, for all other teaching periods by the end of week one , including: 1.1. The assessment regime; 1.2. Topic release dates (where relevant); 1.3. Word limits (where applicable); 1.4. Contribution of each assessment task to the final result; 1.5. Submission and presentation requirements; 1.6. Duration of tests and examinations (where applicable); 1.7. Criteria by which performance will be judged. Only broad criteria are required at the start of the teaching period; further details can be provided at the time of handing out the individual assessment tasks; 1.8. Submission dates; 1.9. Estimated dates for the return of assessment tasks; 1.10. Instances of assessment tasks where some aspects can be negotiated (for example, allowing students to nominate topics). The procedures for this negotiation must be clearly stated; 1.11. Details of any hurdle requirements including the number of attempts allowed, and the consequences for the final result if these are not achieved; 1.12. Where there are group-based tasks, details of how the individual and group performance will be judged (see Implementation of the Assessment Regime, Group Work); 1.13. When a unit is listed as being taught at more than one level, the distinction between the assessment at each level; 1.14. A description of the types of feedback the students can expect in relation to 7 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY 1.13. When a unit is listed as being taught at more than one level, the distinction between the assessment at each level; URL REFERENCE: 1.14. A description of the types of feedback the students can expect in relation to their performance in the unit. D. Examinations 1. When preparing the examination(s) for a unit to be administered by the Examination Unit, the Chief Examiner must ensure that: 1.1. The examination paper is prepared in the form and at the time required, and thoroughly proof read. 1.2. The Monash Examination Paper Template as adapted for each faculty or department must be used. 1.3. Where a unit is offered on campuses in different time zones, and where this precludes the simultaneous timetabling of examinations, appropriate steps are taken to ensure that while the content, question formats and difficulty of the examination papers remain consistent, there is sufficient variation in the papers to maintain security. 1.4 Similarly, for deferred or supplementary examination papers, while the content, question formats and difficulty of the examination papers should remain consistent, there must be sufficient variation in the papers to maintain the integrity of the examination. 3. Examination sessions conducted by the Examination Unit 3.2 The Chief Examiner or delegated staff member must be available for telephone communication with the Examinations Unit's staff at all times throughout the duration of an examination. The Chief Examiner or delegated academic staff may be present at any examination venue, provided communication with students occurs only where necessary to resolve issues relating directly to the conduct of the examination. 8 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY 6. Use of calculators and other electronic devices in examinations URL REFERENCE: 6.2. Before allowing the use of calculators or other electronic devices in a unit examination, the Chief Examiner must give consideration to - the importance of their use to assess the learning objectives of the unit; - equity in student access to permitted devices; and - the security or integrity of the examination process 6.3. If after giving consideration to 6.2, the Chief Examiner decides that a particular type of electronic devices is permitted in an examination, then a detailed description of the approved device must be included in the relevant unit guide given to students at the start of the semester. 6.3.1. If only specific models of the permitted type of electronic devices can be used, then - If security stickers are not used, then the Chief Examiner or nominee(s) must be present at the examination venue(s) to determine the appropriateness of the electronic devices. Alternative assessment arrangements for a final examination 5. The Disability Liaison Unit will seek approval from the Chief Examiner when a change to the time or substance of assessment is required. Alternative arrangements for assessment conducted by faculties 11. Students must provide the Disability Liaison Unit with the date, time, unit code, Chief Examiner's name and the location and name of the assessment task no later than two weeks before the assessment. 12. The Disability Liaison Unit will seek approval from the Chief Examiner when a change to the time or the substance of assessment is required. 13. The Disability Liaison Unit will forward a signed form stating the accommodations required to the student and the Chief Examiner or appropriate faculty contact person responsible for administering the arrangements as outlined on the form no later than one week before the assessment. The student and the Chief Examiner/faculty contact person must liaise concerning these arrangements. 9 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY Feedback on in-semester assessment tasks URL REFERENCE: 5.1 If after this, the student is still dissatisfied, then she/he may seek further detailed feedback by making a written request to the Chief Examiner, which outlines: · what feedback has been received thus far and why it is considered inadequate to support the student’s learning; · the steps that she/he has taken to obtain additional feedback; and/or · any exceptional circumstances that have prevented the student from accessing all available feedback. Feedback on end-of-semester assessment tasks 6. Chief Examiners must ensure that students are informed of the arrangements made for them to obtain feedback on their performance in examinations and other end-of-semester assessment. This may take the form of feedback classes, provision of the examination questions with marking guides or sample answers, or other forms of group feedback. Chief Examiners may require students to take advantage of the group feedback opportunities provided to them before requesting individual consultations with staff. G. Marking, Grading and Results 1. Marking and Grading. The Chief Examiner must put in place quality assurance mechanisms that will ensure that all assessment items are marked fairly, reliably and consistently, and that marks awarded are based on the actual achievement of the student and not based on any other factor. To this end, 10 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY 1.1. all staff involved in marking students work must be given detailed information about the level of performance required to achieve a given grade in an assessment task; URL REFERENCE: 1.2. for a unit offering involving multiple modes and/or locations, the marking and results of each assessable task must be reviewed across the different cohorts of students taking the same offering of the unit to ensure equivalency and consistency. Possible approaches to ensure consistency will depend on the nature of the assessment task and the discipline, and must include one of the following: - using the same assessor to mark all assignments; - using one assessor or assessment team for each assessment item across all modes, streams and locations; - second-marking by a different assessor of a selected sample of assessment, including borderline assignments/examinations (Pass/Fail, Credit/Distinction, etc) to validate assessment standards and interpretation of the marking guide across all modes and/or locations; - exchanging samples of graded items of assessment between assessors for the purpose of standardisation of marking. When making a recommendation for student results to the Board of Examiners, the Chief Examiner must provide a report detailing the following: - Description of equivalence of all unit assessment tasks, including a justification where identical tasks were not used across modes and/or locations. - Methods used in marking across all locations and/or modes to ensure consistency. 1.3. The Chief Examiner must ensure that the final result for each student is accurately calculated and verified. 1.4. The Chief Examiner is responsible for ensuring that all assessment items are marked within the Faculty timeframe for the return of results to students enrolled in the unit. 11 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY 1.5. Faculties must have processes in place to verify that the results uploaded on Callista are consistent with the results recorded and held by the Chief Examiner. URL REFERENCE: 4. Distribution of grades 4.1. Each Faculty Board will approve grade distribution guidelines for their Board of Examiners, to benchmark the distribution of marks of the units against relevant faculty data (eg course, discipline and unit level benchmarks, etc) having regard to the size and selectivity of the unit cohort. 4.2. Where the distribution of marks within a unit falls outside the relevant faculty guidelines, the Chief Examiner must provide to the Board of Examiners, together with the recommended marks, an explanation for the variance. 4.3. When a Chief Examiner determines that scaling of marks is required to ensure equality of outcomes and consistency across different cohorts of students, he/she must provide to the Board of Examiners, together with the recommended marks, a justification for the scaling and the method used to adjust the marks. 6. Upload and amendment of results 6.2. The Faculty Manager will set internal dates by which all student results recommended by Chief Examiners will be uploaded to Callista, so that Board of Examiners meetings can proceed. After Board of Examiners meetings, the Faculty Manager must ensure that all final and interim results recorded in Callista are correct by the date set for results publication. 7. Quality verification of assessment across locations and teaching periods 7.1 Every two years, Chief Examiners must conduct benchmarking to verify the comparability of unit assessment standards across the different locations and teaching periods of the unit offering. This should involve the work of a small number of students and be representative of all grade ranges. 7.2 At the conclusion of this exercise, Chief Examiners must report the findings and any recommendations to the Board of Examiners. 12 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY URL REFERENCE: H. Assessment and Results Record Keeping and Security 1. Preparation of examination papers and other assessment tasks. The Chief Examiner, moderators, markers and members of the teaching team of a unit must ensure the security of examination questions and marking guides, and of all other assessment questions and instructions until the Chief Examiner authorises their release. In particular, they must 1.1. Keep the documents, whether in hard copy or in electronic form, secure at all times against access by unauthorized persons. 1.2. Store electronic copies in a university password protected network area. If copies are held on portable storage devices, they must be held securely in a locked drawer in a locked room until the Chief Examiner authorizes their publication. 3. Publication of examination papers via the university library 3.1. Examination papers will only be released to the University Library upon approval of the Chief Examiner. 5. Security and storage of results 5.1. Subject to 5.2, the Chief Examiner must ensure that records of all individual assessment marks for all students enrolled in a unit are kept for at least six months after the final result is determined, or as long as required for another purpose such as disciplinary or grievance proceedings. 5.2. For units taught on the South Africa Campus, the Chief Examiner must ensure that records of all individual assessment marks for all students enrolled in the units are kept for at least twelve months after the final result is determined, or as long as required for another purpose such as disciplinary or grievance proceedings. 5.3. All academic and administrative staff must ensure the security of marks to ensure that these are not accessed by unauthorized persons. 5.4. Suspected breaches of security must be reported to the Chief Examiner and the Head of School (or the Associate Dean (Education) in the faculties with no schools). 13 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY 5.4. Suspected breaches of security must be reported to the Chief Examiner and the Head of School (or the Associate Dean (Education) in the faculties with no schools). The implementation of this policy is the responsibility of the Chief Examiner. URL REFERENCE: Special Consideration Policy The implementation of this policy is the responsibility of the Chief Examiner. http://www.policy.monash.edu/policybank/academic/education/assessment/speci al-consideration-policy.html Academic Programs Offered from Multiple Campuses Policy The implementation of this policy is the responsibility of the Chief Examiner. http://www.policy.monash.edu/policybank/academic/education/awards/multiplecampuses-policy.html Grading Scale Policy http://policy.monash.edu.au/policybank/academic/education/assessment/gradi ng-scale-policy.html 14 Academic Programs Offered from Multiple Campuses Procedures EXTRACTS OF EDUCATION POLICY RESPONSIBILITY URL REFERENCE: Study from more than one campus http://www.policy.monash.edu/policybank/academic/education/awards/multiplecampuses-procedures.html 1. Where a course requires students to study from more than one campus, this requirement will be communicated clearly to students at the time of their admission and in all course marketing materials. 2. To assist with the management of resources across the campuses, limitations on cross campus unit enrolments may mean that: 2.1 enrolment in a major or minor sequence may be restricted to students whose home campus is the campus at which the sequence is offered; 2.2 enrolment in quota restricted units may be limited to students whose home campus is the campus at which the unit is offered; and 2.3 enrolment in units involving projects, field trips, internships, work experience, professional practice, teaching practice and clinical practice may require students to enrol in the unit at their home campus. Courses that are offered from several campuses 3. Where a course is offered from more than one campus: 3.1 it will have the same title and lead to the same award at all campuses; 3.2 an appropriately resourced course management group will be established under a course director appointed by the dean of the managing faculty, with representation from all campuses involved in offering the course and the relevant academic units. This group will oversee the operation of the course across all campuses; 3.3 there will be equivalent course admission prerequisites, including credit transfer arrangements, at all campuses; 15 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY 3.4 the course eligibility score for Year 12 entry to an undergraduate course, will be identical for all campuses. Equivalence criteria apply to entry qualifications which are not included in the ATAR; URL REFERENCE: 3.5 the ATAR, or equivalent, required for undergraduate admission is subject to section 5.2 of the Regulations for University entrance and admission to course work courses and units of study made pursuant to Statute 6.1.1. 3.6 it will have an identical course code, requirements and length across all campuses; 3.7 variations in the range of major and minor sequences and the specialisations offered may be desirable to enhance the development of the campus academic portfolio, differentiate campus offerings within the same market or meet national regulatory requirements; 3.8 all variations will be clearly articulated in all course marketing materials applying to the same markets; 3.9 the sequencing of units may vary across campuses, provided that they are consistent with pre-requisite requirements and do not restrict student progression; 3.10 offering the same units in different semesters from different campuses may provide students on all campuses with more options for cross-campus study; and 3.11 not all elective units are required to be offered from each campus. 16 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY URL REFERENCE: Units offered from more than one campus 4. Where a unit is offered from more than one campus: 4.1 the unit code will be identical at all campuses; 4.2 there will be only one unit guide for all campus unit offerings, except as permitted by the Unit Guide policy and procedures. 4.3 campus specific variations of examples, case studies, texts, references and other learning resources is on the advice of the relevant unit management group and with the approval of the Chief Examiner; 4.4 all campuses will use the same learning management system unless otherwise approved by the relevant Associate Dean (Education); and 4.5 the Chief Examiner will establish and appoint a chair to a unit management group involving key teaching staff from all campuses involved in offering the unit to ensure that: 4.5.1 unit assessment is conducted in accordance with the Assessment in Coursework Programs policy and the Unit Assessment procedures; 4.5.2 there is appropriate communication between the teaching staff at each campus; and 4.5.3 the teaching resources are comparable between the campuses, and are shared between the campuses where relevant. 17 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY Discipline: Student Procedures 4. Non-examination cheating URL REFERENCE: http://policy.monash.edu.au/policybank/academic/education/conduct/studentdiscipline-procedures.html 4.1 A member of the teaching staff who has reasonable grounds to believe that non-examination cheating has occurred, must report the matter to the chief examiner or member of staff in charge of the unit. 4.2 Where the chief examiner or member of staff in charge of the unit has reasonable grounds to believe that non-examination cheating has occurred, the chief examiner or staff member must disallow the work concerned by prohibiting assessment; or report the matter to the relevant faculty manager. 4.3 Where, under clause 4.2 (above), a student's work has been disallowed the chief examiner/staff member in charge of the unit must give written notice of the disallowance to the student and to the associate dean (teaching) of the faculty concerned; the student may appeal in writing to the relevant faculty discipline committee within 21 days of the work being disallowed. 5. The Faculty Discipline Committee 5.4 A faculty discipline committee must not include the chief examiner or the person who made the report of general or academic misconduct although such persons may be asked to give evidence at the hearing. 7. Powers and duties of a faculty discipline committee 7.4 Where, after hearing a charge of cheating, a faculty discipline committee determines that cheating has not been established, the committee must instruct the chief examiner to make an assessment of the work concerned. 18 Plagiarism Procedures EXTRACTS OF EDUCATION POLICY RESPONSIBILITY Staff involved in unit assessment 5. If collusion is suspected, the matter will be reported in accordance with University Statute 4.1 – Discipline. URL REFERENCE: http://policy.monash.edu.au/policybank/academic/education/conduct/plagiaris m-procedures.html 6. Before the Chief Examiner (or nominee) makes a decision as to whether plagiarism was intentional the Chief Examiner (or nominee) must put the matter to the student and give them an opportunity to respond. This is best done by calling the student to a meeting, and giving them particulars of the plagiarism. The student should be informed of the provisions of the Statute 4.1 – Discipline as to what penalties may be applied if cheating is found to have occurred. If the student is unable to attend a meeting, particulars of the plagiarism should be put to the student in writing, and the student should be asked to respond within 10 working days from receipt of the written communication (see sample letter of notification rtf 6kb). 7. The Chief Examiner (or nominee) is required to decide whether or not they believe that plagiarism was likely to have been intentional or unintentional. There are a number of factors that might be taken into consideration when deciding whether plagiarism was intentional or unintentional, e.g.: the student is in the first year of the course and has not received a prior warning; the student is from an educational background where different norms apply for the acknowledgement of sources; a negligible amount has been plagiarised; the student has made an inadequate attempt at referencing; that the students in the cohort were given information on how to acknowledge extracts and quotations. The student was present/received written information and knew that the use of material without acknowledgement was unacceptable; that the student had received a prior warning about plagiarism or has been disciplined for plagiarism. 19 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY URL REFERENCE: Unintentional Plagiarism 8. Should the Chief Examiner (or nominee) have reasonable grounds to find that plagiarism was not intentional a decision will be made within 10 working days as to the course of action to be taken. Possible actions are: warn the student and mark the paper without penalty (deduction of marks); or warn the student and mark the paper with penalty; or warn the student, request resubmission, and mark the paper with penalty. 9. Warnings and outcomes must be communicated in writing to the student and will be kept on register (see Plagiarism Register). The Deputy University Solicitor has prepared a standard warning letter (rtf 6kb) to be sent to students in such instances. Students will be advised (in the letters) that copies of the letters will be retained on the plagiarism register while they are still enrolled or intermitted in any course. 20 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY URL REFERENCE: Intentional Plagiarism 10. Before the Chief Examiner (or nominee) determines that cheating through intentional plagiarism has occurred, they must consider the student’ response (if any) to the allegation. If the Chief Examiner has delegated to a nominee the task of giving the student a hearing, the Chief Examiner must ensure that they have a full and accurate record of what the student said. 11. If the student fails to respond to an accusation of intentional plagiarism or cannot convince the Chief Examiner (or nominee) that the plagiarism was unintentional, the Chief Examiner (or nominee) will disallow the work or report the matter to the Faculty Manager of the managing faculty. 13. Where work is disallowed by the Chief Examiner (or nominee), this must be reported in writing to the student and the Associate Dean (Teaching). The notification will be kept on the plagiarism register and must include the basis on which the staff member involved in unit assessment believes the plagiarism to be intentional. Students must be informed (in the letter) of appeal rights and timelines (see standard disallowance letter rtf 14kb). Complaints and Grievances of Coursework Students Procedures Making a complaint 1. A student should attempt to resolve a complaint with the staff member concerned. http://policy.monash.edu.au/policybank/academic/education/management/com plaints-grievance-courseworkprocedures.html 2. If the complaint is not resolved informally or it is one of bias on the part of the staff member concerned, the student may direct the complaint to the next appropriate level, e.g. chief examiner, unit leader, relevant administrative officer or head of the appropriate area. 21 Unit Guide Policy Unit Guide Procedures EXTRACTS OF EDUCATION POLICY RESPONSIBILITY The implementation of this policy is the responsibility of the Chief Examiner. URL REFERENCE: http://www.policy.monash.edu/policybank/academic/education/management/unit -guide-policy.html The Unit Guide Procedures establish responsibilities and timelines for the development and use of Unit Guides and the review of the Unit Guide Template. http://www.policy.monash.edu/policybank/academic/education/management/unit -guide-procedures.html 1. Use of the Unit Guide Template 1.1 The Unit Guide Template will be used to develop a Unit Guide for each undergraduate and graduate/postgraduate coursework unit offering. 1.2 The Faculty may need to produce alternate forms to meet the diverse needs of the student cohort. 1.3 Each Unit Guide must include a unit outline (i.e. unit synopsis, objectives, workload, unit relationships, continuous improvement), schedule of unit activities, prescribed texts and readings, recommended texts and readings, online resources, assessment, policy on assessment. 1.4 Fields marked “optional” may be removed. 1.5 When the unit guide is in print form, the order of fields in the Unit Guide must not be altered. 1.6 Faculties have the authority to include additional fields containing information deemed important for the discipline or particular units. 1.7 Non-Australian campuses may request that additional information, which is required by the local government authorities, be included in the Unit Guide for that campus. Such requests will be made to Learning and Teaching Committee for endorsement. 1.8 Faculties should keep archived copies of unit guides for all unit offerings taught by the teaching faculty. 1.9 All Unit Guides must contain a section outlining the impact of feedback received from students on the continuous improvement of the unit. 22 EXTRACTS OF EDUCATION POLICY RESPONSIBILITY URL REFERENCE: 3. Use of the Unit Guide 3.1 All students enrolled in a coursework unit will have access to the Unit Guide either in print or electronic form, for each undergraduate or graduate/postgraduate coursework unit of study undertaken, by the end of the orientation week of a standard semester or, for all other teaching periods, not later than by the end of the first week. 3.2 Unit Guides will be provided in multiple forms where required to ensure the Guide is accessible by all students undertaking the unit. Multiple forms will include alternate written and online versions as recommended for the student by the Disability Liaison Unit. 23