Business Process Analysis for Business Process Simplification and

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UNECE Capacity Building Programme and
Tools
UNNExT: Networking for Efficiency in Cross
Border Trade
United Nations Network of Experts for paperless Trade (UNNext)
www.unescap.org/unnext
“an ongoing community of knowledge and practice to facilitate the
implementation of single window and paperless trade in Central Asia
http://www.unescap.org/unnext/
and the Asia-Pacific region ”
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SW Implementation Support
National policy makers need a platform that can link
them with the technical experts to be able to
make better-informed decisions
SW managers and experts need a platform that can
provide access to:
 Technical knowledge and expertise
 Capacity building and support
Both: Need for regional and global exchange on SW
technology, concepts and policies
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UNNExt Structure
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UNNExT Activities
Tools and Guides
Development
Capacity
Building
Knowledge
Sharing
Regional
Advisory
Service
Research
&
Analysis
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UNNExT Activities (cont’)
Tools &
Guides
Development
• Business Process Analysis (BPA) Guide for Simplification
of Trade Procedures (published Dec. 2009)
•Document Harmonization Guide for Single Window (2010)
Capacity
Building
• National Workshops on Single Window and BPA, Mongolia
(Sep. - Dec.09)
• Workshop on BPA for Central Asian Countries (July 2010)
Knowledge
Sharing
• UNNExT Brief Series
• Regional Meeting of central Asian countries in
Kuala Lumpur (Oct 2010)
• Asia Pacific Trade Facilitation Forum
Regional
Advisory
Service
• Mongolia Single Window Master Plan Peer Review (Oct. 2010)
• Nepal: Towards Single Window Environment (2011)
• Iran Single Window implementation (2011)
Research
& Analysis
• Regional Study on Improving Trade Procedures
(Using BPA Guide)
• Single Window Implementation framework (EU ITAIDE)
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UNNEXT stepwise approach to
electronic documents for Single
Window
Digital Documents
Objectives
Define documents
for electronic
interchange
Data Model
Define information
the SW will process
Documentation
simplification
Business Process
Analysis and
Simplification
Analyse, simplify and
standardize paper
documents
Understand
Business
Processes
Business processes: Import by Sea
Pilot’s Station
Business Processes
Enter seaport
Marine Department
Report cargo
manifest
Port Operator
Unload cargo
Customs
Vessel Agent
Clear goods
through customs
Other Government
Agencies
Haulage/Truck
Arrange for
pick-up
Handle cargo
at terminal
Complete customs
requirements
Importer
or Representative
Terminal Operator
Actor
Source: Inova, Thailand
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UNNExT Training for Business Process Analysis
*Case Study: Exportation of Frozen Shrimp
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… and Simplification
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UNNExT Document Simplification Training
UNNExT Data Model Training
Request form for
Permit for the export
of rice
Request Form for
Rice Quality
Certificate
Permit for the export
of rice
Rice Quality
Certificate
24 Data
Elements
63 Data
Elements
30 Data
Elements
Standardization and
Data Harmonization
Standardized
Data Set of 4
documents
(70 Data
Elements)
38 Data
Elements
Data Harmonization delivers the data elements
used in cross border data exchange
Source: KU-INOVA, Kasetsart University, Bangkok, Thailand
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UNNExT Data Model Training
 A country uses 200 – 300
different documents for cross
border trade
 Data Harmonization to
develop..
 .. a data model that contains
all data structures
 Each document is a subset of
this data model
 WCO Data Model 3.0:
international standard data
model
 WCO Data Model is based
on UN/CEFACT Standards
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Data Model to organise Cross Border Data Exchange
National Documents and DR
UN Trade Data Directory
Regional Cross Border DM
Reference
UN Trade Data Directory
National Documents and DR
TDED
WCO DM v3.0
TDED
Country B
Regional Agreement
Country A
UNNExT: Capacity Building for Single Window
Project Manaegment
Policy Vision
[APEC, Thailand] 5% Trade transaction cost reduction by 2010
[APEC, Thailand] 25% Better, Faster and Cheaper in Trading Across Border Index* by 2015
There are a lot of obstacles
to be solved.
Many Document Requirements
Complicated Trade Procedures
Laws and Regulations
Connectivity within
Many Stakeholders
the country
Compliance
Difficulty in trade Many different ICT systems
Governance
data exchange
Conflict of Interest
Regional Connectivity
People and Business
Inadequacy in Technology Infrastructure
In-Readiness
Change Management
System Development Barriers in
Interoperability
Reality
* Referring to World Bank’s Index (www.doingbusiness.org)
Single Window Development in Thailand
Establishment of
Agreement to Establish
National Root
and Implement ASEAN
Certification
Single Window signed
Authority
Cabinet’s allocation of 31 million
USD for SWeL implementation
Computer
Crime Act
Cabinet’s designation of Customs as agency
to lead SWeL implementation and MICT to
manage the project and allocated budget
Logistics development as one of the
national agenda in Thailand’s
Competitiveness Strategy
Submission of
declaration
manually or
electronically
via EDI
2000 2001
2002 2003
Data Harmonization Phase 1:
transport documents
Electronic Transaction Act (Amendment)
TH
eGIF
Electronic Transaction Act
1999
Analysis and simplification of business processes
for cross-border movement of goods in 4 modes
(road, rail, sea, air)
Royal Decree on
Regulatory
Practices in
e-Government
Implementation
Implementation Plan for Thailand’s
SWeL approved by the Cabinet
1998
Business model study inclusive of analysis and
simplification of business processes in export and
import of strategic products
2004
2005 2006 2007
Electronic application for Certificate of
Origin and trade permit from MOC
Electronic application for certificate, permit,
Development
and license from DLD and DOF
of NSWx
Paperless customs declaration and
clearance (ebXML/XML/PKI) Development of
e-Port, e-Toll, e-Gate
Pilot information sharing and exchange
between Customs and 6 OGAs
SWeL: Single Window e-Logistics
MOC: Ministry of Commerce
OGAs: Other government agencies
DOF: Department of Fisheries
EDI: Electronic Data Interchange
Data Harmonization Phase 2: permits,
licenses, certificates, and their
application forms from 21 OGAs
Data Harmonization Phase 3:
documents required by OGAs
and trade community including
bank and insurance
2008 2009 2010
Cross-border
information sharing
and exchange
Development of Single
Window Entry Prototype
Development of trade
facilitation systems
(ebXML/XML/PKI) in 12
OGAs
MICT: Ministry of Information and Communication Technology
TH eGIF: Thailand’s e-Government Interoperability Framework
NSWx: National Single Window hub for information sharing and exchange
DLD: Department of Livestock Development
PKI: Public Key Infrastructure
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UNNExT: Capacity Building for Single Window
Implementation
Supporting Governments to
Define SW vision and objectives
Obtain support of key
H
stakeholders
Architecture
Change
Develop High Level Project Plan Management
 Technical competence for
G
Implementation
decision makers:
Governance
 Business Process Analysis
 Document Alignment
 Data Harmonization and Data Model
 Regional Integration
Manage the SW project
F
Migration
Planning
Preliminary
A
Architecture
Vision
Requirements
Management
E
Opportunities
and
Solutions
B
Business
Architecture
C
Information
Systems
Architecture
D
Technology
Architecture
Single Window: Networking across Borders
www.unescap.org/unnext
www.unescap.org/unnext
http://www.unescap.org/unnext/
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Thank you
Markus.Pikart@unece.org
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