CSIS-116: Survey of Information Technology • Today’s Agenda – Getting to know each other – Overview course • Also – Chapter 1 1 CSIS-116: Survey of Information Technology • Who am I? – Dr. Eric Breimer • 2 years at Siena • Ph.D. RPI • Research Area: – Experimental Algorithms – Machine Learning – Bioinformatics http://www.ratemyprofessors.com/ShowRatings.jsp?tid=83848 2 CSIS-116: Survey of Information Technology • Who are you? 3 CSIS-116: Survey of Information Technology • Course Website – I will post almost everything. • Syllabus – Coming to lecture is very important – Don’t cheat – Don’t miss exam dates 4 CSIS-116: Survey of Information Technology • Labs – 10 Labs worth 25 point of your grade – Lab 1 this week is an intro lab. • worth 1 point – Remaining 9 labs • worth 3 points each • 2 points for in-lab exercise • 1 point for take-home exercise – 28 points total 5 CSIS-116: Survey of Information Technology • Projects – 3 projects worth 25 points of your grade • Project 1 – Research Report • Project 2 – Website • Project 3 – Group Project w/ Presentation 6 CSIS-116: Survey of Information Technology • Exams – Exam 1 worth 15 points – Exam 2 worth 15 points – Final worth 20 points 7 CSIS-116: Survey of Information Technology • Final Grade – 10 labs 25 points – 3 project 25 points – 3 exams 50 points • Cut-offs A 92 average 90 on final A- 89 average B+ 87 average B 82 average B- 79 average 8 CSIS-116: Survey of Information Technology • Tricks of this course – In lecture, I will elaborate on topics not covered in the book • Then, I will test you on them – Exams questions will ask you about concepts learned in lab – Projects are graded superficially • The better it looks the better grade you’ll get 9 Chapter 1 Information Technology: Principles, Practices, and Opportunities 10 Chapter 1 Highlights • Mostly List to Memorize – 6 characteristics of the Information Age. – 3 primary components of information technology. – 6 information-handling functions. – 4 benefits of information technology. – 14 areas where information technology touches us – 3 responsibilities 11 The Evolution of the Information Age • Agricultural Age: The period up to the 1800s, when the majority of workers were farmers whose lives revolved around agriculture. • Industrial Age: The period from the 1800s to 1957, when work processes were simplified through mechanization and automation. • Information Age: The period that began in 1957, in which the majority of workers are involved in the creation, distribution, and application of information. 12 The Evolution of the Information Age 13 Six Characteristics of the Information Age 1. An information-based society has arisen. – duh? 2. Businesses depend on information technology to get their work done. – Could you imagine if E-bay’s computer systems went down? 3. Work processes are being transformed to increase productivity. – UPS is the classic model company 14 Six Characteristics of the Information Age 4. Information technology provides the means to rethink/recreate/reengineer conventional business processes. – Amazon.com: PublishersUPSCustomers 5. Success in business is largely determined by the effectiveness with which information technology is used. – Prentiss Hall vs. Addison Wesley 6. Information technology is embedded in many products and services. – Soon it’ll be embedded in all products and service 15 Buzzword Definitions • Reengineering: – The reshaping of business processes to remove barriers that prohibit an organization from providing better products and services and to help the organization capitalize on its strengths. • Business Processes: – Collections of activities, often spanning several departments, that take one or more kinds of input and create a result that is of value to a company’s customers. • Effectiveness: – The extent to which desirable results are achieved. 16 Characteristics of the Information Age 17 Characteristics of the Information Age • Reengineering efforts to attain greater productivity: – Industrial Age • Division of Labor: Separation of work process into component task, with different workers specializing in each of the tasks. – Information Age • Teamwork, Interconnection, and Shared Information. 18 Characteristics of the Information Age Information Technology • • Definition of Information Technology – A term used to refer to a wide variety of items and abilities used in the creation, storage, and dispersal of data and information. Three main components 1. computers 2. communications networks 3. know-how. 20 Information Technology • Data – Raw facts, figures, and details. • Information – An organized, meaningful, and useful interpretation of data. • Knowledge – An awareness and understanding of a set of information and how that information can be put to the best use. 21 Information Technology Computers • In the old days, computers come in four sizes: – Microcomputers • now called PCs – Midrange computers • Sometimes called servers – Mainframes • Still have some limited use – Supercomputers • Died in the 90’s 23 Computers • Microcomputers (called PCs) – Desktop Computers – Laptop Computers – Handheld Computers • Tablet PCs • Personal Digital Assistants • Palm PCs 24 Computers • Midrange computers (called Servers) • Faster processor than a PC • More memory • More disk space • Sometimes built for racks – But, very modern PCs can be faster and better than older servers. – Sometimes PCs are used as Servers – And Servers can be used as PCs 25 Computers • Midrange computers (called Servers) – What really distinguishes a Server from a PC? – This is why they usually have to be faster and better than your average PC 26 Computers • Mainframes: – Monopolize by IBM through out the 70’s 80’s and 90’s – Some are still used today – Characterized by quality hardware which makes for a very reliable computer – Fault-tolerant – They rarely crash – Expensive – Not particularly fast 27 Computers Supercomputers: – The most powerful of all computers – designed to solve problems consisting of long and difficult calculations – Heavily used for computer graphics in simulations and movies from the 80’s – Way too expensive – Replaced by more cost effective Server clusters or PC clusters 28 Information Systems • System – A set of components that interact to accomplish a purpose. • A business information system – designed to produce the information needed for successful management of a structured problem, process, department, or business. 29 Information Systems Communications Networks • Definition – A set of locations, or nodes, consisting of hardware, programs, and information linked together as a system that transmits and receives data and information. • Includes – Physical Hardware • Wires, Hubs, Routers, Network Cards, etc. – Connected Computers – Software that makes it run – Available information 31 Know-How • The capability to do something well. • Information technology know-how consists of: – Familiarity with the tools of IT; including the Internet – Possession of the skills needed to use these tools – An understanding of when to use IT to solve a problem or create an opportunity 32 Six Functions of Information Technology 33 Six Functions of Information Technology 1. Capture: – The process of compiling detailed records of activities. 2. Processing: – Data Processing, Word Processing, Image Processing, Voice Processing 3. Generation: – The process of organizing information into a useful form, whether as numbers, text, sound, or visual image. 34 Six Functions of Information Technology 4. Storage: – computer process of retaining information for future use. 5. Retrieval: – Retrieval is the process by which a computer locates and copies stored data or information for further processing or for transmission to another user. 6. Transmission: – The computer process of distributing information over a communications network. 35 Four Benefits of Information Technology 36 Opportunities of Information Technology • Helping People • Solving Problems – Problem: A perceived difference between an existing condition and a desired condition. – Problem Solving: The process of recognizing a problem, identifying alternatives for solving it, and successfully implementing the chosen solution. 37 Information Technology Is All Around Us, “Messing Up our Lives” • • • • • • • Television Education Training Entertainment Shipping Paperwork Money and Investments • • • • • • • Agriculture Taxation and Accounting Health and Medicine Manufacturing Journalism Energy Sports 38 Responsibilities of Using Information Technology • To be Informed • To Make Proper Use of IT • To Safeguard 39