The Commission for the Transportation
Disadvantaged is an independent state agency serving as the policy development and implementation agency for Florida’s Transportation
Disadvantaged Program. The
Commission is administratively housed within the Florida Department of
Transportation.

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5 members who must have significant experience in the operation of a business.
2 members must have a disability and use the transportation disadvantaged system
8 Ex Officio, Nonvoting Advisors-
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Secretary of Transportation
Secretary of Children and Families
Director of Workforce Innovation
Executive Director of the Dept. of Veteran’s Affairs
Secretary of Dept. of Elder Affairs
Secretary of Agency for Health Care Administration
Director of Agency for Persons with Disabilities
County Manager/Administrator (appt by Gov)
 Delegates may be appointed by the Secretaries/Directors.

To ensure the availability of efficient, cost-effective and quality transportation services for transportation disadvantaged persons.

Those persons who because of physical or mental disability, income status, age are unable to transport themselves or purchase transportation and are, therefore, dependent on others to obtain access to health care, employment, education, shopping, social activities, or other life-sustaining activities or children who are handicapped or high-risk or atrisk as defined in s. 411.202, Florida
Statutes.” (Chapter 427, Florida Statutes)

Florida’s Potential TD Population Projections in Millions
 2008 7.0
 2010
 2015
7.34
8.25
Florida’s Total Population in Millions
 2008 18.7
 2010
 2015
17.4
18.5
Source: Center for Urban Transportation Research,
University of South Florida, 5/20 Year Plan and the U.S. Bureau of the Census, Population Division

 Provides statewide oversight for a coordinated transportation system
 Administers the Transportation Disadvantaged Trust Fund
 Partners with local officials and citizens to assist with mobility needs and to resolve concerns.
 Provides statewide training and technical assistance
 Performs quality assurance reviews to ensure program accountability, cost effectiveness and quality of services.
 Develops policies and procedures
 Approves CTC and planning agency appointments.
 Develops minimum performance standards
 Submits an annual performance report to the Governor, Florida
Senate and Florida House of Representatives.
 Annually evaluates local system performance measures and works with locals for improvements.
 Manages the TD Helpline/Ombudsman Program (1-800-983-2435)

 An Independent Assessment conducted for the
Agency for Health Care Administration (AHCA) showed the coordinated system saved $41 million to the State of Florida in Fiscal Year 2002.
 Bus Pass Program-
 Client contacts CTC for a trip
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CTC screens the applicant
If appropriate, CTC issues a bus pass instead of a door-to-door trip
Only 23 Florida counties have access to a transit system, many of these systems provide limited service.

 Coordination means….…“the arrangement for the provision of transportation services to the transportation disadvantaged in a manner that is cost-effective, efficient and reduces fragmentation and duplication of services.”
(427.011 (11), F.S.)

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Ensures safety and welfare of the most vulnerable
Reduces expenditures for purchasing agencies and providers
Increases service due to cost savings
Improves efficiency
Reduces duplication/fragmentation
Stretches limited tax dollars
Improves tax dollar accountability due to gatekeeper role
Prevents fraud and abuse
Improves local education of community transportation services
Improves quality of life
Increases tax savings in other program areas due to increased access of health care, employment, nutrition and education.
Increases local participation, promote increased support from local governments.

 Community Transportation Coordinators
 Transportation Operators
 Designated Official Planning Agencies
 Local Coordinating Boards
 Purchasing Agencies
 Consumers

Organization of Florida’s Coordinated Transportation Program
May contract with
Designates
Commission for the
Transportation
Disadvantaged
Designated
Official
Planning
Agency
Appoints
and Staffs
Recommends to CTD
Local
Coordinating
Board
Oversees
Purchasing
Agencies
(i.e. AHCA)
Buys Trips
Community
Transportation
Coordinator
Contracts With
Contracts With
Operators
Provide Transportation
Transportation
Disadvantaged
Persons

 The Commission contracts with 49 entities
(Community Transportation Coordinators or CTCs) to carry out the provision of transportation service in all 67 counties in Florida.
 The CTCs may contract with transportation operators following a competitive process to provide the transportation service. In rural areas, the CTC is most likely the sole provider.
 There are 446 total operators, 84% of which are private.
 There are 5,662 total employees.

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Annually, the local coordinating board evaluates the CTCs performance and recommends changes to the
Commission, when needed.
Biennially, the Commission’s Quality
Assurance Team monitors each CTC
(compliance with local and Commission standards, ADA, Chapter 427, F.S. and
Rule 41-2, F.A.C.)
Purchasing agencies also monitor for similar performance and compliance issues.

COORDINATED TRANSPORTATION SYSTEM
FUNDING
Total FY 2008 Revenues = $361,842,788
DOH/DCA/
DJJ/AWI
0%
LOCAL
57%
Other
1%
CTD
11%
DOT
5%
DCF
7%
DOEA
AHCA
16%
3%
As reported in the FY 2008 Annual Performance Report

CTD (Commission for the Transp. Dis.)
FDOT & USDOT (Dept. of Transportation)
DCF (Children and Families)
AHCA (Health Care Administration- Medicaid)
DOE (Education)
DOEA (Elderly Affairs)
DOH/DCA/DJJ/AWI (Health, Community Affairs,
Juvenile Justice, Agency for Workforce Innov.)
Other Federal Programs
Local Government
Local Non-Government
Fare Box
2008 Total Revenues
$37,186,235
$17,218,135
$22,091,655
$54,352,081
$1,758,900
$9,003,751
$1,105,773
$4,442,931
$174,028,390
$14,862,793
$25,686,998
$361,737,642
Reported in the 2008 Annual Performance Report

What Makes Up The Transportation
Disadvantaged Trust Fund (TDTF)?
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15% Florida DOT Public Transit Block Grant
- $11,030,461
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$1.50 License Tag Fees
- 21,134,000
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Voluntary Dollar - license tag
- $30,000
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Temporary Disabled Parking Permits
- $217,000
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Direct Transfer from the State Transportation Trust
Fund - $6,000,000
= $39,713,563 ($1.5 million to planning agencies, remainder for trip/equipment grants)
Estimate for FY 2008-2009

 Funds trips that aren’t sponsored by any other agency
 Partly based on a performance driven formula
(total trips, total miles, square mileage of county, population of county)
 Eligibility guidelines (no other funding available, no other means of transportation, public transit, disability, age, and income)
 Prioritization allowed pursuant to state law.

 Yes!!
 1,009,436 denied trips reported in FY 2008
 Lack of Fixed Route, no other options in more rural areas
 Operating hours are limited
 County line limits

$ 7,99
$ 8,00
$ 7,34
$ 7,00
$ 6,00
$ 6,09
$ 5,35
$ 6,74
$ 6,04
$ 5,00
$ 4,00
$ 3,00
 Includes fixed route,
$ 2,00 non-ambulatory,
$ 1,00 stretcher, and ambulatory trips
$ 0,00
2003 2004 2005 2006 2007 2008
As reported in the FY 2008 Annual Performance Report

$ 20,00
$ 18,00
$ 16,00
$ 14,00
$ 12,00
$ 10,00
$ 8,00
$ 6,00
$ 4,00
$ 2,00
$ 0,00
$ 13,92
$ 16,99
$ 20,09 $ 20,00 $ 22,01
2004 2005 2006 2007 2008
As reported in the FY 2008 Annual Performance Report

1,5
1,3
1,1
0,9
0,7
0,5
0,3
0,1
-0,1
0,88
0,91
 National standard is
1.2-2.5 per 100,000 miles traveled; State of Florida exceeds this standard.
2007 2008
As reported in the FY 2008 Annual Performance Report

58 379
45 000
 National Standard is
10,000 miles between roadcalls; the State of Florida exceeds this standard.
40 000
35 000
30 000
37 112
25 000
2007 2008
As reported in the FY 2008 Annual Performance Report

As reported in the FY 2008 Annual Performance Report

Trip Purpose 2007 2008
Medical
Employment
Education/Training
18,049,456 16,8203,714
6,864,421 8,674,243
10,382,810 10,547,852
Nutritional
Life-Sustaining/
Other*
Total
8,055,814
8,179,554
6,996,297
7,847,891
51,033,782 50,269,997
*LifeSustaining/Other is defined as “anyone transported for the purpose of  conducting personal business (e.g.- banks, social service offices); and shopping, excluding grocery shopping. Or anyone transported for reasons other than the above. This could include after school programs, transporting persons against their will, social, or recreational reasons.”

 Commission is on contract with State Medicaid Agency.
 Medicaid Agency pays Commission a flat fee monthly.
 Commission pays providers a flat fee.
 Providers may use any method to provide transportation services (gas vouchers, mileage reimbursement, rental cars, etc…).
$120,000,000
$100,000,000
$80,000,000
$60,000,000
$40,000,000
$105,564,922
$73,101,734
$20,000,000
$0
1995 source: Agency for Health Care Administration, Expenditure Reports, 1995 and 2005
2007

 Various program standards and requirements
 Local ordinances impeding coordination
 Consistent program information and education
 Compliance with Chapter 427, F.S.
 Lack of funding

 Special needs are the first to evacuate
 Most CTCs are the local entity to facilitate evacuations
 CTCs continued to provide services to dialysis and urgent care medical trips
 Assisted in the delivery of water and food

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Federal Transit Administration’s State
Leadership Award in February 2004 and 2008
US Department of Transportation and US
Department of Human Services “Best
Practice” Model
Received the Florida Tax Watch and Florida
Council of 100’s Davis Productivity Award in
1998 and 2005
Received Community Transportation
Association of America’s State Achievement
Award in May 2000 and June 2004

Thank you for listening and learning about the
Transportation Disadvantaged
Program. Any questions?

Bobby Jernigan
Interim Executive Director
Commission for the Transportation
Disadvantaged
605 Suwannee Street, MS 49
Tallahassee, FL 32399-0450
Bobby.Jernigan@dot.state.fl.us
(850) 410-5706, (850) 410-5752 fax
(800) 983-2435 www.dot.state.fl.us/ctd