Portfolio Guide 1
LU 1.2
Portfolio Guide
59097 FETC Real Estate Level 4 - 2015
Functional Literacy & Communication
BrainTrust Business Training
©Services SETA
5/5/2015
Portfolio Guide 2
Table of Content
Contents
Table of Content ............................................................................................................... 2
Introduction ..................................................................................................................... 4
1.
About this Portfolio Guide .............................................................................................. 4
1.1
2.
Alignment ........................................................................................................................ 4
1.2
Assessment of your Portfolio .............................................................................................. 5
1.3
Appeals Procedure .............................................................................................................. 5
Portfolio Evidence ........................................................................................................... 7
2.1
Portfolio of Evidence Requirements ............................................................................... 7
2.2
Assessment Requirements .............................................................................................. 9
2.3
Assessment approach for this unit ............................................................................... 10
Candidate Information Sheet .......................................................................................... 12
Portfolio of Evidence Checklist ........................................................................................ 14
Task 1: Theory Assignment ............................................................................................. 16
ACTIVITY 1: KNOWLEDGE ASSIGNMENT .............................................................................. 16
Task 2: Practical Assignment ........................................................................................... 21
Task 3: Workplace Evidence ............................................................................................ 30
Taak 4: Praktiese Opdrag ................................................................................................ 34
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Copy Right
This document was created for Services SETA on behalf of the Real Estate
Chamber.
Services SETA holds copyright on this document and it may not be
reproduced in any form without permission. However, the SAQA
qualification outline and the unit standards are public property and Services
SETA is the official certification body for the real estate qualification.
Please contact Services SETA ETQA Department if you are in any
doubt about what may or may not be copied and/or reproduced.
This tool is only for use by registered assessors with the real
estate qualification on their registered assessment scope.
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Introduction
1.
About this Portfolio Guide
1.1
Alignment
The purpose of this guide is to provide the Learner, Evidence Facilitator and Assessor
with guidelines on the preparation and presentation of the Portfolio of Evidence for
assessment purposes in Learning Unit 2.2
Tip:
This Portfolio Guide will enable the learner to plan, prepare, compile and present the
evidence required of him/her to be declared competent against the unit standards
contained in Learning Unit 1.2 of the FETC Real Estate, Level 4.
This Portfolio Guide must be read in conjunction with the Services SETA FETC Real Estate programme
material – Learning Unit 1.2, which is based on the following unit standards:
Learning Unit 1.2: Functional Communication
ELO
ELO1:
Analyze,
evaluate and
apply the Real
Estate Code of
Conduct and
Ethics..
ELO2:
Demonstrate
knowledge of
the Real Estate
environment
and the various
laws, rules and
regulations that
impact on the
Real Estate
function
US Type
NLRD
US Title
Level
Credits
Fundamental
119457
Interpret and use information
from texts
Level 3
5
Fundamental
119466
Level 3
5
Fundamental
119459
Level 4
5
Level 3
5
Fundamental
119472
Interpret a variety of literary
texts
Write/present/sign for a wide
range of contexts
Accommodate audience and
context needs in oral/signed
communication
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ELO
ELO3:
Perform the
Real Estate
function.
US Type
NLRD
Fundamental
119469
Fundamental
119465
Fundamental
119462
Fundamental
12153
US Title
Read/View, analyze and respond
to a variety of texts
Write/present/sign texts for a
range of communicative
contexts
Engage in sustained oral/signed
communication and evaluate
spoken/signed communication
Use the writing process to
compose texts required in the
business environment
Level
Credits
Level 4
5
Level 3
5
Level 3
5
Level 4
5
40
1.2
Assessment of your Portfolio
Within 1 month of submitting your portfolio:

The assessor will verify the evidence presented, and may contact you
to ask for further evidence, to clarify anything and/or to conduct an oral assessment
The assessor will provide a written assessor report to the provider
The assessment results will be moderated
If assessed as competent, you will be issued with the credits applicable to this learning unit against
the unit standards of the programme.
If assessed as not yet competent, you will receive detailed guidance on what you need to be
before you can be assessed as competent.




1.3
Appeals Procedure
In order to conduct the NQF system in an equitable & transparent manner, it is important that there
is a mechanism by which a learner can appeal against the assessment conducted by the person who
has been given the task of assessing him / her.
A learner may appeal against an assessment decision if he / she feels that the assessment was not
i.
Valid
ii.
Fair
iii.
Reliable
iv.
Practicable
The assessor is required to advise the candidate of the required appeals process to follow:
1.
2.
Attempt to resolve dispute with assessor
Submit formal request for dispute resolution to organization’s SDF / Moderator
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3.
4.
5.
6.
SDF will meet with the learner to discuss and agree on a possible resolution (appoint
different assessor to re-assess, appoint moderator to moderate the assessment, submit
additional information for assessment)
If, after a second assessment and moderation, the learner is still dissatisfied, he / she may
fill in the Appeal Form and submit to the SDF / Moderator. (This form is explained to every
learner prior to assessment commencing, the learner has free access to an Appeal Form
as a copy of the form is kept on the site where the learner is assessed.
The SDF/ Moderator will appoint an Appeals Committee within the organization to review
the appeal, during which both learner and assessor will have the opportunity of stating
their case to the Appeals Committee.
The Appeals Committee will make a decision of upholding or overthrowing the appeal,
and communicate the decision to all relevant parties.
Tip:
Should the candidate still not be satisfied with the outcome, he may approach the
organization for further information on possible alternative actions to resolve the
matter, or lodging an appeal with the relevant ETQA
The decision of the ETQA will be final and binding on all parties.
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2.
Portfolio Evidence
2.1
Portfolio of Evidence Requirements
“Good” evidence is, as per the SAQA requirements:




Valid (related to what is being assessed)
Current (as recent as possible)
Sufficient (enough evidence to prove the competence without “overkill”)
Authentic (conducted by the candidate him/herself, in a real-life work environment, or
acceptably simulated environment).
Tip:
Get a lever arch file and place 10 file divisions into it. We suggest that your portfolio
is organized into 4 sections.
Refer to the Portfolio Checklist that is provided on Page 11 of this Portfolio
Workbook – it will assist you in making sure that all evidence is included in a
structured and auditable manner.
Tab 1 in your Portfolio of Evidence will be a blank slot – the assessor will file your
assessment guide here once he has completed your portfolio assessment.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Assessment Guide
Personal Details
Task 1
Task 2
Task 3
Task 4
Task 5
Task 6
Additional Evidence
Assessment Guide
Tip:
Refer to the last section of this Portfolio Guide for administrative documents that
must be included in your Portfolio of Evidence. Refer to the Portfolio Checklists to
assist you in structuring your portfolios in an “assessment friendly” manner.
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2.2
Assessment Requirements
Self Assessment
Review the assessment strategy provided below – it will provide you with sufficient
evidence against this module of the qualification, and prepare you for the FSA (Final
Summative Assessment)
LU 1:
The Real Estate
Platform.
LU 2:
Real Estate
Legislation
LU 3:
Real Estate –
Generics
LU 3.1:
Real Estate
Practice
LU 3.2:
Real Estate
Valuation
Module
Unit Std
Tas
k
Modul
e
Unit Std
Task
Module
Unit Std
Task
Module
Unit
Std
Task
Module
Unit
Std
Task
1
246735
1
1
246733
1
1
114583
246738
1
1
13418
1
1
15059
1
2
246737
2
2
242584
2
2
246736
2
2
13420
2
2
15089
2
3
242593
3
3
3
4
24673
8
246734
5
110009
5
6
246739
6
4
Each task contains a variety of assessment methods, and may require up to three forms of evidence
of the learner.
The matrix on the below provides a detailed overview of the activities contained in each Task in the
assessment strategy:
1.2
246735
246737
1
119457
119466
2
119459
12153
119469
119465
SO 1,3
SO 1,3
119472
119462
SO 1,3
SO 1,3
3
4
SO 1,2,3,4
SO 1,2
SO 1,2,3
SO 4
SO 1,2,3
SO 1,3
SO 1,4
SO 1,2,3
SO 1,2,3
SO 1,3
SO 1,2,3
SO 1,2,3
Workplace
Evidence
Log Book /
Reflective
Journal
1
2
Practical
Assignment
Assessment Activities
Simulation
– Case
Study
1.1
Alignment
Module
U Std
Knowledge
Assignment
Unit
SO 1,2,3
ELO 1
SO 2,3,4
SO 1,2,3
SO 2
SO 1,2,3
SO 1,2,3
SO 1,2,3
SO 2
SO 1,2,3
SO 1,2,3
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2.1
2.2
3
3.1
3.2
1
2
3
246733
242584
242593
1
2
3
9016
7468
9015
SO1
SO2
1
114583
246738
246736
246738
246724
110009
246739
13418
13420
15059
15089
SO1,2
SO4
SO1,2,3,4,5
SO1,2,3,4
SO1,2
SO1,2,3
SO1,2,3,4
SO1,3,4
SO1,2,3,4
SO1,2
SO1,2
2
3
4
5
6
1
2
1
2
SO1,2,3
SO1,2
SO1,2
SO4
SO2,3,4
SO1,2,3,4
Log Book /
Reflective
Journal
Simulation
– Case
Study
Workplace
Evidence
Practical
Assignment
Assessment Activities
Knowledge
Assignment
Unit
Alignment
Module
U Std
ELO 2
SO1,2
SO2,4
SO1,2,3
SO1,2,3
SO1,2,3,4
SO4
SO1,2,3,4
SO1,2,3
SO1,2,3
SO1,2,3
SO1,2,3,4
SO1,3
SO1,2,3,4,5
SO2,3
SO1,2
SO2,3
SO4
SO2,3,5,4
SO1,2,3
SO1,2,3
SO1,3
SO1,2,3,4
SO2,3,4
SO1,2,3,4,5
SO1,2,3
SO1,2
SO1,3
SO1,3
x
x
ELO 3
ELO 3
x
x
x
x
x
x
x
Self Assessment
From the above, it is evident that you will be required to complete 4 areas of evidence:




2.3
Knowledge Assignment
Practical Assignment
Natural Occurring Workplace Evidence
CCFO Evidence – Case studies, interviews, presentations, group assignments
Assessment approach for this unit
Due to the overlapping nature of the unit standards the following assessment will be aimed at
achieving competence per fundamental literacy area and not per individual unit standard.
The fundamental literacy areas identified across the unit standards are as follows:
 Reading
 Writing
 Analysis and evaluation
 Oral presentation
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It is therefore critical that candidates complete all activities per fundamental literacy area, as
outstanding evidence on one area of literacy will result in cross unit standard outstanding
requirements.
Integration :
Theory
Read
Practical
Workplace
Evidence
Theory
Write
Practical
Workplace
Evidence
Integration
Theory
Analyze/Evaluate
Practical
Workplace
Evidence
Theory
Oral
Practical
Workplace
Evidence
Portfolio guide:
Task 2
Write
X
Task 3
Analyze/Evaluate
X
Task 4
Oral
Theory
Task 1
Read
X
Practical
X
X
X
X
X
X
Workplace
Evidence
You are now ready to start with your Portfolio of Evidence – GOOD LUCK!!
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Candidate Information Sheet
Name
Surname
ID
Equity
(Black African, Black Coloured, Black Asian,
White, Other – specify)
Language
Physical Address
Postal Address
Area Code:
Telephone Number
Cell Number
Email Address
Employer
Employer Contact Details
Date of Portfolio Submission
Assessor Name
Assessor ID Number
Date of Assessment
Programme Name
Learning Unit
Contact Number
Assessor Signature
59097 FETC Real Estate Level 4 (150 credits)
Learning Unit 1 .2 – Functional Communication
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Declaration of Learner Preparation:
I hereby declare that I have been prepared for all assessment activities related to the Learning
Unit 2.1: I am aware of the requirements and time frames of this assessment, and undertake to
complete any remedial work required for assessment of this Learning Unit, where required.
Declaration of Authenticity:
I hereby declare that the evidence presented in this Portfolio is my own work, and that I have
participated in preparing the evidence in the case of group work activities. Where applicable, I
have recognized sources of information used in the preparation of this Portfolio of Evidence for
Learning Unit 1.2: Functional Communication
Learner Name
Learner Signature
Learner ID Number
Date
Unit Standard
119457
English
119466
119459
12153
119469
119465
119472
Afrikaans
119462
Assessor Name
Task
1
Activity
Theory Assignment
2
Practical Assignment
3
Workplace Evidence
4
Practical Assignment
Assessor Signature
Completed
Date
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Portfolio of Evidence Checklist
No Activity Portfolio Documents
A
B
C
D
Check –
Candidate
Check – Page
Assessor
Portfolio of Evidence Checklist completed
Personal Information Form completed
Declaration of Authenticity completed
Copy of ID Included
TASK 1 – Theory assignment (evidence signed and
dated)
1
1.1
1.2
1.3
1.4
Word attack skills
Characteristics of business texts
Attitude and belief
Oral presentation
TASK 2 –Practical assignment (evidence signed and
dated)
2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
Read/view and extract information
Analyze and evaluate
Responding to text
Visual media
Interpret and extract embedded meaning
Structure, format and language
Evaluate and critique spoken texts
TASK 3 – Workplace evidence (evidence signed and
dated)
3
3.1
3.2
3.3
3.4
3.5
Visual material
Business communication
Minutes of meetings
Editing and review
Presentation skills
TAAK 4 – Praktiese opdrag (bewyse gedateer en
geteken)
4.
4.1
4.2
Ontleed teks vir inlingting
Analiseer en evalueer teks
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NLRD
ELO 1
119457
119466
ELO 2
119459
119472
119469
119465
ELO 3
119462
12153
SO
Number
1
2
Theory
Practical
1.1
2.4
2.1, 2.2
3
4
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
4
1
2
3
4
5
Workplace
Afr/prac
4.1
2.3
2.2
1.1
4.1
2.2
2.3
2.3
2.3
4.2
3.4
3.1, 3.5
3.1, 3.5
1.3
2.3, 2.4
2.2
2.2
2.3, 2.5
2.3
2.3
2.3
2.7
1.4
3.2, 3.3
3.2, 3.3
3.2, 3.3, 3.4
3.5
3.5
3.5
4.2
4.2
4.2
4.2
4.2
4.2
4.2
2.4, 2.7
1.2
3.1, 3.2, 3.3
3.2, 3.3, 3.5
2.6
3.1, 3.2, 3.3
3.1, 3.2, 3.3
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Task 1: Theory Assignment
EXIT LEVEL OUTCOME 1:
Analyze, evaluate and apply the Real Estate
Code of Conduct and Ethics.
 119457
EXIT LEVEL OUTCOME 2:
Demonstrate knowledge of the Real Estate
environment and the various laws, rules and
regulations that impact on the Real Estate
function
 119466
 119459
 119472
Learning Unit 1.2 Module 1,2,3,4
Purpose of Assessment Activity …
To assess whether the candidate has integrated
foundational and reflexive competence across all
fundamental literacy unit standards.
EXIT LEVEL OUTCOME 3
Perform the Real Estate function.
 119469
 119465
 119462
 12153
ACTIVITY 1: KNOWLEDGE ASSIGNMENT
1.1
Word Attack
Use your word-attack skills to match the examples with the definitions given in the
list below . Indicate your answers in the answer blocks provided on the next page.
9
Definition
Example
1. Jabulani loved blogging on the internet.
a. People using for example, windsurfers on
water.
2. Local DJ Sammy is a great turntablist and is b. Companies that do business using the
very popular.
Internet.
3. Members of boybands often all look alike.
c. A farm tool (a large metal roller with grooves)
that is pulled behind the tractor to tighten-up
the soil following ploughing/disking/seed.
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Definition
Example
4. Johannes was found guilty of drug-rape after d. The creation of internet websites by ordinary
police discovered Rohypnol in his possession.
people to reflect their views.
5. The new cultipacker attached to the tractor e. A group of musicians who form a young allwas extremely effective in tilling the soil.
male pop group.
6. Andrew is hopeless on the computer and is a f. Being aware of water restrictions and the
real technophobe.
need to conserve water.
Definition
Example
7. The sudden fall in the price of dot-com shares g. A form of sexual assault in which a chemical
could have been predicted.
substance to reduce memory is used.
8. Boardsailers should be careful of huge swells h. A person who fears all modern inventions
in the ocean.
and machinery.
9. The women used the water sparingly when i. A person who plays records in an
growing their vegetables because they were unconventional way for an audience.
water-wise.
Example Definition
no
no
1
Example Definition
no
no
4
Example Definition
no
no
7
Example
no
Definition
no
2
Example Definition
no
no
5
Example Definition
no
no
8
Example
no
Definition
no
3
Example
no
Definition
no
6
Example
no
Definition
no
9
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1.2
Characteristics of business texts
In the table on the below list and compare the characteristics of each of the
following business communications:
a) a Memo
b) a formal business letter
c) web page
MEMO
FORMAL BUSINESS LETTER
WEB PAGE
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Portfolio Guide 19
1.3
Attitude and beliefs
A list of statements reflecting attitudes and beliefs is given below - some of which
are correct and some of which are not. Choose the one that you think best describes
the attitude and beliefs of the author. Match the appropriate numbers in the answer
blocks provided below.
5
STATEMENT
ATTITUDE DESCRIPTION
1. Children are a mixed blessing. On the one
hand they give meaning to our lives, are
entertaining, fun to be around and keep us
young. On the other hand they are a great
responsibility.
2. Modern music is in a strange state. There are
no more great guitarists like Clapton and
Hendricks from the 60's. Today's guitarists think
it is sufficient to learn a few chords, and then
blast the audience with their new-found skills.
a) Positive attitude to studying through
correspondence colleges; belief that they are
better than full-time institutions.
STATEMENT
ATTITUDE DESCRIPTION
b) Positive attitude to genetic modification;
belief that its advantages outweigh any
disadvantages.
3. The abuse of Iraqi prisoners was to be c) Negative attitude to the USA; belief that they
expected. The Americans have always shown tend to abuse prisoners of war.
little regard for those they hold captive in times
of war. Abuse has occurred frequently in
previous wars.
4. The current trend of concern about genetic d) Belief that modern music is better than it was
modification of food crops is based on various 40 years ago.
scientific misconceptions. The potential
benefits of GM crops far outweigh the few
disadvantages.
5. Studying by correspondence is challenging. e) Belief that having children are a positive
The advantages are that you can pace yourself thing; positive attitude to children.
and decide when you wish to study. You can
also earn a wage while being a student. A
disadvantage is that you cannot have class
discussions.
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Statement Attitude
no
no
1
2
Statement Attitude
no
no
4
1.4
Statement Attitude
no
no
Statement Attitude
no
no
3
Statement Attitude
no
no
5
Oral Presentation
Please discuss the following points. Limit your response to 10 sentences per subject
a) The planning process that you will follow to prepare for a presentation
b) The mind map
c) The characteristics and uses of flash cards
Candidate
20
Assessor
Name:
Signature:
Date Submitted:
Feedback & Re-assessment Notes on Task 1
Task 1:
Name:
Signature:
Date Assessed:
Assessment Decision
on Task 1:
MET REQ
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NOT MET
REQ
Portfolio Guide 21
Task 2: Practical Assignment
EXIT LEVEL OUTCOME 1:
Analyze, evaluate and apply the Real Estate
Code of Conduct and Ethics.
 119457
Learning Unit 1.2 Module 1,2,3,4
Purpose of Assessment Activity …
EXIT LEVEL OUTCOME 2:
Demonstrate knowledge of the Real Estate
environment and the various laws, rules and
regulations that impact on the Real Estate
function
 119466
 119459
 119472
To assess whether the candidate has integrated
foundational and reflexive competence across all
fundamental literacy unit standards.
EXIT LEVEL OUTCOME 3
Perform the Real Estate function.
 119469
 119465
 119462
 12153
Note: All practical questions and additional evidence must be completed on your own paper and
inserted into your PoE clearly marked
2.1
Read/ view and extract information
Case Study
Read the following article and answer the questions below.
20
Renovating for Climate Change
20 Aug 2008
Article by Heather D'Alton for MoneyWeek
South Africa’s electricity crisis has highlighted just how far
behind the international norm we are when it comes to
green building. The Eskom debacle has put fresh emphasis
on going green. And as a result, there’s an array of new
laws and practices in the offing which will change the face
of the homes we live in.
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So what does it mean to live in a green building?
Well, ideally it means the efficient use of resources, like energy, water and other materials. If done properly,
a green building design could save you around 50 percent on electricity and up to 50 percent on water
usage. And since Eskom cut the power to building developers in March this year, they’ve needed to come up
with some creative designs for energy efficient buildings. New developments are therefore focusing on
using gas, on solar water heaters, insulated roof spaces and light fittings that allow for energy efficient
lights.
According to Andrew Schaefer, MD of Trafalgar, a residential letting and property management group,
they’re also introducing motion sensors or timers for lights, air conditioning units and geysers. “Creating
green buildings that promote more ecologically-efficient living spaces has become a reality rather than
science fiction...,” says Schaefer.
But going green will also lead to changing trends in the property market especially if you’re planning to
buy a new home any time soon. For one, developing green buildings isn’t cheap: solar water heaters cost
anywhere between R10 000 and R30 000. Installing solar panels is an even more expensive affair, especially
if you want to cut Eskom completely out of the equation. Schaefer estimates that an average green building
could cost up to 15 percent more than a normal building –therefore pushing the price up for the home
buyer. Some experts put that even higher, and say it could push prices up by as much as 40 percent.
The green drive will not, however, only impact on buyers looking to get into the market now: sellers, too,
will have to change their ways. According to Mike Bester, CEO of Realty1 International Property Group, at
some stage in the future it will be impossible to sell your property unless it complies with energy-efficient
regulations. “Although it may seem unnecessarily costly now to renovate for climate change, not only will
suitable climate proofing help reduce current energy costs, but it will greatly improve the chances of selling
the property in the future,” he says.
So what are some of the law changes set to come to SA?
Well, it wasn’t law, but Eskom in March refused to issue quotations for any new electricity connections
above 100 Kilovolt-Ampere (KVA). It’s now overturned that decision – but said the new connections will only
get the go-ahead as quickly as space is created on the system. That encouraged Johannesburg, too, to
introduce new requirements for property developers –including that new developments have alternative
energy sources or energy saving devices. Building plans must also be evaluated to ensure low energy
consumption.
The Green Building Council of SA (GBCSA) was also formed late last year, and is responsible for green
building in the commercial sector. It’s also establishing a rating tool – or a guide for developments – which
will not only apply to the commercial sector and public development, but also to the top end of the
residential property market, says Meagan Woolf in Business Day. If the tool’s recommendations are
followed, the building should use 50 percent less power from the grid – well above Eskom’s 10 percent
electricity reduction demand.
The problem, according to Bester, is that the SA residential building industry “does not yet have this issue at
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Portfolio Guide 23
the top of its priority list”, not least because South Africa is still attempting to catch up with its housing
programme for the masses. That means homeowners will be missing out: according to Bester, green
buildings will add value. “The homeowners will reap the benefits both through improved lifestyle and
increased property values.”
Questions :
From the information in the article – extract the following information ;a) From the introduction – what is the main topic of discussion in this article?
b) How much can you save on electricity and water?
c) What are the cost factors that you should keep in mind when developing a green
building?
d) What are the new requirements that Johannesburg has introduced for new
property developers?
e) Identify and write down one direct quote from Mr Schaefer found in the article.
f) How did the author of this article substantiate his evidence in this article?
h) Write a précis of not more than 10 sentences on the article?
2.2
Analyze and evaluate
Case Study
Read the following article and answer the questions below.
20
Zuma’s worthy namesake
12 Dec 2007
Ben Travato1
Dear Jacob Zuma,
I was reading my Bible on Sunday afternoon while taking a break from drinking heavily and abusing the wife
when I came across a story involving your namesake. The similarities were startling.
Jacob was the third biblical patriarch. You are likely to be the third democratically elected president.
Neither of you went to school.
Jacob had 12 sons with several wives and concubines. You’re not telling how many children you have, but I’m
willing to bet that your strike rate would make the other Jacob look impotent.
Jacob was a gentle man and so, I believe, are you. That business with the machine gun is simply something you
have to do to appease the bloodlust of the voters.
One day, Jacob’s brother Esau returned from the field faint from a lack of food. Seeing an opportunity, Jacob
offered to sell Esau some lentil soup in exchange for the birthright which belonged to Esau as the older
brother.
1
Ben Travato is a South African Satirist. Courtesy of the Ben Travato web-site
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Portfolio Guide 24
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Portfolio Guide 25
One day, you returned from the office faint from a lack of money. Seeing an opportunity, you (allegedly) met
with Alain Thetard who (allegedly) offered you R500 000 a year in exchange for protection against a probe into
arms deal irregularities.
Jacob’s last 17 years were spent in Egypt. Your last 17 years will be spent in the Union Buildings. Or maybe
Westville Prison.
Jacob died at the age of 147. It might be best for all concerned if this is where the similarities between you and
your biblical counterpart come to an end.
I must congratulate you on getting the ANC Women’s League to come around to our way of thinking. You have
done a magnificent job of getting so-called women’s issues off the national agenda and back into the bedroom
where they belong.
You, Jacob, are a man of the people. Do you mind if I call you Jacob? Of course you don’t. You are such a
grassroots type of fellow that you would probably object to the formality. Jake it is, then.
Jake for president. It has a nice ring to it. And why not? You have demonstrated that you possess what it takes
to lead this fine country. For a start, most men are too afraid to have unprotected sex with an HIV-positive
woman. But not you, Jake. You showed the world that real men don’t discriminate. You showed us that real
men treat all women equally. Your disease is my disease. Or, as the Spanish say, su enfermedad es mi
enfermedad.
You, more than most, have a firm grasp of the axiom that powerful men have powerful libidos. And you know
all too well that the one is meaningless unless used in conjunction with the other. Bill Clinton understood this.
So did the Kennedys. Tony Blair, on the other hand, was clueless. This is why his foreign policy was generally a
limp, flaccid affair.
You have paid your dues, Jake. You have paid your R12 a year to be a member of the ANC. And you are nothing
if not an upstanding member. Sure, there were tough years in which R12 was not always easy to come by. But
those were also the good times — times when you knew you could make a call without worrying about
whether your telephone records were going to be subpoenaed by the Scorpions. A time when you could ring
up an old buddy in Durban and say: “Hey old buddy, you wouldn’t have a million or two to spare, would you?”
And your old buddy would say: “Sure thing, Jake. But whatever you do, please don’t use your position as
deputy president to secure me an arms procurement contract.”
Everyone has to borrow money at some point in their lives. I’ve borrowed money in the past. Perhaps not on
the same scale as you, Jake. After all, R40 for a bottle of Klipdrift doesn’t really compare.
But once again the gods of good fortune smiled on you. The man you borrowed from is spending 15 years in
jail. I have to repay my debts or risk getting my legs broken.
Mbeki is clearly jealous of your ability to sing and dance, often at the same time. You stand up in front of
thousands of people and sing revolutionary songs about your machine gun. Mbeki stands in the shower and
makes up songs about his trip to the World Economic Forum.
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Portfolio Guide 26
You have a pretty Indian girl as an advisor. Mbeki has Essop Pahad.
Your middle name is Gedleyihlekisa. Thabo’s is Mvuyelwa, a full six letters shorter than yours.
You are 100% Zulu. Thabo is 100% Xhosa. I am 60% Dutch, 20% British, five percent Scottish and 15% street.
A last word of advice. Don’t trust Winnie Madikizela-Mandela. She says she is trying to get you and Mbeki to
play nicely, but I am convinced that her eyes are on the prize. You can’t trust a woman you’re not sleeping
with. If I were you, I would move quickly on this.
Run, Jake, run, 2009 is your year. I’ll be in a bar watching your inauguration with pride, even it does happen to
be a bar near my new home in Wagga Wagga.
Yours truly
Ben Travato
Questions :
From the information in the article - Discuss and evaluate the following points
10
a) The attitude and beliefs of the author
b) identify the following : •inflammatory language
• distorted information
• local colloquialism
• manipulative langauge
c) What is the purpose of and message in the above article/ letter.
2.3
Responding to text
Referring to the letter Zuma’s worthy namesake
Write a letter of not more than one page, to Ben Travato in response to the above
letter in which you clearly outline your opinion on :
•the values attitudes and assumptions in his letter.
• the influence his letter and could have on the audience
• the issues he addressed with which you agree
• the issues he addressed with which you disagree
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Portfolio Guide 27
2.4
Visual Media
You are required to select a printed advert that includes a picture/photograph, from
a magazine, flyer, newspaper and evaluate the advert on the following ;
20
a) What is the message that the advertiser is aiming to bring across?
b) How does the advertiser use manipulative language to influence the reader?
c) What is the target market that the advertisement is aimed at?
d) From the advert extract the following :
• the sales feature of the product/service
• the benefits of the product / service
• the advantages of the product / service
e) Why do you think the advertiser used the particular picture/photograph in the
advert ?
√2.5 Recognize and interpret embedded meanings and information
Study the visual representations provided and answer the questions below. Answer
t the questions provided on the following page.
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Portfolio Guide 28
Questions
a) what is the message and purpose portrayed in each of the figures?
b) indicate in which of the figures you find the following : Motivate you answer.
• irony
• satire
• humour
• sarcasm
2.6
Structure, format and use of language
20
Study the article below written by the Chief Executive Officer of the Estate Agency
Affairs Board for an audience of estate agents and complete the instructions below.
Estate agency, in fact, comprises one of the largest single occupational groups in South Africa.
“I believe that it would be trite to state that, engaged as the Board is, in the statutory regulation of the estate
agency industry, it never loses sight of the fact that estate agency does not exist in a vacuum but in a vast,
continuously developing and dynamic economic milieu that ceaselessly interacts with market forces. The
importance of the estate agency profession, thus, should clearly not be underestimated.
Estimates indicate that the estate agency profession, as distinct from the broader property industry, and the
individual estate agents comprising this profession dealt with aggregated assets exceeding R596 million in the
period 2007/08. The profession unequivocally exerts a major strategic and financial impact on the South African
economy. It is axiomatic that the effective and efficient regulation of this exceedingly important profession
represents not only a daunting task, but also one that requires special knowledge, skills and attributes and, not
least, the assistance, inputs and cooperation of all stakeholders.
There are many important factors that contribute to the complexity of the regulatory tasks and functions which
the Estate Agency Affairs Board is obliged to undertake if regulatory balance is to be achieved.” Estate agency
practitioners necessarily function within a constantly changing and continually evolving socio-economic
environment, both locally and internationally, with all the attendant risks, and opportunities, that this implies.
2.6
Questions
1. Re-arrange the sentences and paragraphs so that the article has a clear
chronological order
3. Identify the jargon within the article
2. Re-write the article to reflect a more informal, simple structure aimed at a
person who is not familiar with the industry.
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2.7
Evaluate and critique spoken discourse
15
Select a public figure of your choice i.e Trevor Manual and evaluate his/her style of
presentation for the following :
• Voice and tone used
• Gestures
• Omissions and silences
• Use of unfamiliar words
• Eye contact
• Distracting habits while presenting
Candidate
Assessor
Name:
Signature:
Date Submitted:
Feedback & Re-assessment Notes on Task 2
Task 2:
Name:
Signature:
Date Assessed:
Assessment Decision
on Task 2:
MET REQ
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REQ
Portfolio Guide 30
Task 3: Workplace Evidence
EXIT LEVEL OUTCOME 1:
Analyze, evaluate and apply the Real Estate
Code of Conduct and Ethics..
Learning Unit 1.2 Module 1,2,3,4
119457
119466
119459
12153
119469
119465
119472
119462
To assess whether the candidate has integrated
foundational and reflexive competence across all
fundamental literacy unit standards.
Purpose of Assessment Activity …
Note : In this section you will be required to compile certain visual material. Please enclose the
material in your PoE and mark with the corresponding question number.
3.1
Visual material
Draft an article/ flyer/advert with visual media- ( picture/photograph), that is
specifically related to your current industry/ position. Once complete discuss the
following :-
25
a) why u chose the specific medium of communication
b) the specific message that you are sending
c) who you are aiming your article/flyer/advert at – your target market
d) why you chose the specific visual media in your article
3.2
Business communication
Case Study
You are the Manager of an Estate Agency business. There are certain
communication duties that need to be addressed as a matter of urgency. They are :
• Your client, Mr Smith has invited you to his game farm in Slakkenshoek for the
December holidays and has requested that you respond in writing.
• You have realised that there is excessive use of the photo copy equipment and the
paper that the company supplies. You need to address the matter with the staff
involved.
• You received a letter from the Mayor regarding his recent purchase of a property
through your office. He specifically needs information regarding the legislative
requirements of his bond registration. He has requested a written response.
Continue on next page …
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Portfolio Guide 31
• You received an e-mail from your senior agent requesting that you please look at
the document attached. However, there is no attached document. You need to
inform her of the fact.
1. You must decide which form of communication would be most suitable for the
above cases.
2. Compile the necessary texts for each of the matters
3.3
Minutes of meetings
You are required to attend a pre-arranged meeting at your office or in your
community Alternatively arrange your own a meeting with a client or staff
members. Your role will be to act as secretary and compile the minutes of the
meeting .
25
Your minutes must clearly show the purpose of the meeting, the attendees , the
matters discussed and the action plans decided on.
As part of your evidence please submit the accompanying agenda of the meeting.
3.4
Editing and review
Select a letter or article that you wrote on a previous occasion at your place of work.
25
1) Compile a check list for yourself in which you list the areas that you must check to
ensure effective editing of text
2) Conduct the editing of your selected article or letter according to your checklist
3.5
Presentation
The following activity can be conducted in the language proficiency of your choice
You are required to research, prepare and conduct a full presentation on one of the
following topics. During the delivery of you presentation the attending parties must
complete the presentation assessment sheet on the next page. This sheet or
sheets must be placed in your PoE as part of your evidence. (Please make copies of
the sheet if you are presenting to more than one person)
Topics : Choose one
• Your company is planning a golf day as a promotion for the Executives of all the
company’s in your area of business.
• A new incentive award scheme for the agents in your business
1. During the delivery of you presentation the attending parties must complete the
criteria mark sheet below. This sheet or sheets must be placed in your PoE as part
of your evidence. (Please make copies of the sheet if you are presenting to more
than one person)
2. your evidence must show your full planning process, research conducted and all
visual materials used
Include all preparation and visual aid material in your PoE
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Portfolio Guide 32
Presentation Assessment Template
Learner Name and Surname
Presentation Topic
No
1
2
3
4
KEY: 5 – Excellent, 4 – Good, 3 – Sufficient, 2 – Needs Attention, 1 – No Evidence
Topic
Comments
Presentation Structure
 Clear structure of Intro, Body,
Closure, flow and logical
sequence
 Use of Q-Cards or notes effective
and sufficient – or no reference
needed
Rating out of 10
Presentation Skills
 Preparation sufficient
 Voice Projection and usage
 Use of media / training aids /
hand outs / equipment
 Body language and gestures are
used to reinforce main points
 Audience Contact and
involvement
Rating out of 20
Presentation Content
 Content suitable to topic
 Content factual and correct
 Visual aids used to
clarify/compliment the
presentation
 Confidence in Subject Matter
 Practical interpretation of
content / use of examples
Rating out of 20
Final Comments
FINAL RATING OUT OF 50 x 2 = 100%
Observer name
Date
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Rating
Portfolio Guide 33
Signature
Candidate
Assessor
Name:
Signature:
Date Submitted:
Feedback & Re-assessment Notes on Task 3
Task 3:
Name:
Signature:
Date Assessed:
Assessment Decision
on Task 3:
MET REQ
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NOT MET
REQ
Portfolio Guide 34
Taak 4: Praktiese Opdrag
EXIT LEVEL OUTCOME 1:
Analyze, evaluate and apply the Real Estate
Code of Conduct and Ethics…
Learning Unit 1.2 Module 1,2,3,4
119457
119466
119459
12153
119469
119465
119472
119462
To assess whether the candidate has integrated
foundational and reflexive competence across all
fundamental literacy unit standards.
Purpose of Assessment Activity …
Nota : Die volgende vrae moet almal in Afrikaans voltooi word.
4.1
Ontleding van teks vir inligting
15
Lees die volgende internet arikel en antwoord die onderstaande vrae.
Welkom Telkom!
Welkom Telkom
As die gruwels van vrot diens die dag opgeteken sou word in ‘n soort Guinness-boek van kampioengruwele sal hierdie chroniese slagoffer ook ‘n straaltjie of twee wil byvoeg.
My kwota van minagting van verbruikersregte het ek darem ook al deeglik verduur, en stelle wat
met “diensverskaffers” afgetrap is, vul ‘n dik bundel. Dalk is die ergste wat my al getref het, egter nie
naastenby so erg soos wat ander arme drommels al getref het nie. Om daardie rede weerhou ek my
van die versoeking om ‘n kroniek van HvD se guntelingstories oor afskeepdiens (of geen diens) hier
neer te pen.
Gun my darem ‘n klaaglied oor die komplot wat blykbaar teen die uwe in werking is om 90% van sy
oproepe, sel en landlyn, sy e-posse en ander beleefde dog dringende kommunikasies botweg te
ignoreer – soos n 60-sone op ‘n snelweg deur die Karoo. My selfbeeld is desgevolglik al so in flarde
dat ek skoon die bibberasie kry as ek die “enter”-knoppie druk om nog ‘n e-boodskappie iewers in ‘n
donker put af te stort of ‘n nommer skakel net om deur ‘n geblikte stem verveeld in my dinges
ingestuur te word.
Mag ek darem byvoeg dat my bewondering vir die kreatiwiteit en ondernemingsgees van ‘n
loodgieter wat so stil-stil begin het om ‘n museum van gebarste warmwaterstoestelle tussen die
dakbalke van ‘n Van D-eiendom te vestig, amper die oorhand kry by my wrewel oor die gesukkel om
die goed verwyder te kry?
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Miskien moet ek, ten besluite, soos die dominee graag sê, darem net ook so ‘n klein ietsie kwytraak
oor winkel-assistente wat weens siendeblindheid, hardhorendheid of die een of ander nieooglopende gestremdheid daarin slaag om die uwe altyd mis te kyk of nie te hoor nie as die
verwarring my daar tussen hul winkelrakke pak en ek ‘n behoefte aan ‘n bietjie aandag probeer
tuisbring by iemand wat net voortgaan om op die selfoon te vry of ‘n stuk kougom droog te bearbei
met ‘n rats tong.
Nee, liewe vriende, julle lees my verkeerd. Vandag stort ek heuning uit, nie bitterals nie. Vandag
bring ek blomme, nie distels nie. Vandag hou ek ‘n pouveer uit om in ‘n hoed te druk, nie n tak met
haak-en-steek-dorings nie.
Telkom, julle is eenvoudig te goed om waar te wees in ‘n kultuur waarin die term “goeie diens” nog
net in verslete ou woordeboeke voorkom.
Ons telefoon druis al lank as jy probeer praat. Elke af en toe is dit: “hoesê?” of “please repeat” of lag
ek en Tokkie as ons moet ernstig klink en andersom. Arme T. begin al subtiel navraag doen oor die
pryse van billike (effens gebruikte) gehoortoestelle.
Eergister seg ek: tot hiertoe en nie verder nie. Ek bel Telkom en rapporteer my probleem. Kort
daarna pieng-pieng-pieng my selfoon. Die klagte is ge-“log”. Geen twee uur later nie lui die
voordeurklokkie. ‘n Netjiese tegnikus meld hom aan om die fout te soek. Skaars ‘n halfuur later het
ons ‘n diagnose.
Hy deel mee ‘n kabel sal waarskynlik opgegrawe moet word. Hy “log” dadelik so ‘n aanbeveling.
Kragtie, enkele ure later is hier nog ‘n SMS: hulp is op pad.
Gisteroggend is hier ‘n span van drie by die voordeur. Nog ‘n uur of twee later en daardie lyn is so
klokhelder dat jy na ’n sopraan-aria daaroor kan luister.
Ek is as ‘t ware nog besig om blad te skud en dank te betuig, toe daag die volgende SMS op.
“Probleem opgelos – hoop jy’s tevrede.”
Telkom se mense, ek hoop kulle kry hierdie loflied te lese. Julle is tops hoor, absoluut tops!
Deur Hennie van Deventer van Melkbosstrand.
Vrae
1. Wat bedoel die skrywer met “dit neer te pen”?
2. Wat volgens die skrywer stuur hom in sy “dinges” in?
3. Wie het by die skrywer se voordeur opgedaag en hoekom was hy daar?
4. Hoeveel sms’e het die skrywer van Telkom ontvang?
5. Maak ‘n opsomming van die artikel in ‘n maksimum van 10 sinne.
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Portfolio Guide 36
4.2
Analiseer en evalueer teks
Lees die onderstaande artikel en beantwoord dan die onderstaande vrae.
15
As Slim Jou Dom Maak Mariska Spoormaker - Van Alle Kante: Oos - Kaap Burger: 18 Oktober 2006.
ELKE keer as ek die ware Baviaanskloof van Willowmore se kant af binnery, staan my oë op steeltjies vir die
aardeprag.
Eers is dit net 'n vaal vlakte, dan 'n hoogte wat 'n voorsmakie gee van wat op jou wag: berge, berge, berge. In
die kronkeldraaie van die Nuwekloofpas sukkel dit om aan die ry te bly. Klapperbos teen die oopgevoude
landskap vra om afgeneem te word. Dan weer die rotsformasies, die klowe.
Dit is ry, stop, ry en stop op 'n grondpad wat só goed geskraap is dat jy met 'n stokou Mini daar kan ry. Net in
die driwwe kan dit lol, want ná die goeie reëns loop die water lekker. En dié water moet jy bakhand drink
voordat jy verder ry, anders tref die ongeluk jou drie dae lank.
Dis Colijn Scheltema wat só sê. Maar dié keer los hy sy bygeloof en stoot aan. Die horlosie wys tydmoeilikheid
vir die volgende afspraak by Piet en Griet se plek. Maar eers moet ons nog een van die kloof se heilige plekke
aandoen.
Want woord maak wet. Sowat 'n maand gelede het Colijn aan my gesê: "Jy mag niks meer oor die
Baviaanskloof skryf voordat jy die heilige plekke besoek het nie."
Toe het ek gedink hy is van lotjie getik. Die Baviaanskloof en die omliggende groter Baviaans-bewaringsgebied
is pure Kanaän, maar dis asof die Oos-Kapenaars nie die beloofde land raaksien nie en aanhou swerf na ander
plekke. Hoe kan hy, self 'n boorling van die gebied, dan nie wil hê ek moet nie meer daaroor skryf nie?
Noudat hy my sy heilige plekke gewys het, verstaan ek beter. Jammer, ek het belowe ek sal nie oorvertel nie.
Maar ek weet nou hoekom elke boer hom bloedhande werk om daar te kan bly en die staaltjies en liegstories
oor hulle verduur. Daar is mense wat dink daar moet 'n ernstige skroef los wees met hulle wat so ver buite die
beskawing wil bly. Só ver van alles, hulle moet dom, dik en moeilik wees. Doer onder die klip, ver agter die
berg.
Soms skrei dié soort besoekers se aannames en onkunde in hul vrae só ten hemele dat hulle die antwoorde kry
wat hulle verdien, vertel 'n Baviaansklowenaar my en noem die voorbeeld van die deftige vrou met dié
snaakse vrae: "Hoe kraam julle hier?"
"Ons gaan hurk in die veld en sny die naelstring met die skaapskêr af," kom die antwoord.
"O."
"Maar hoe kom julle by die tandarts?"
"Ag, Piet hierbo het gelukkig 'n goeie tang. Hy trek maar."
"Oe!
"Maar sê my," gooi die klowenaar toe háár vraag, "wie regeer nou die land?"
'n Laggie. "Die ANC."
As 'n reël maak sy nie nes in die hare van besoekers wie se onkunde so aanmatigend is nie, verduidelik sy
nadat die grootste lag gaan lê het. "Maar 'n mens raak later só moeg verduidelik dat die bordjies 'n bietjie
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Portfolio Guide 37
verhang moet word."
Laat sy dan wegry met wat sy wou glo, nie met wat die waarheid is nie. Laat sy dan haar naam gaan gat maak
buite die Baviaanskloof as sy loop oorvertel.
Bordjies verhang. As jy my sou vra, is dít die beste vorm van komedie. Maak jouself die grap ten opsigte van
swakhede en aannames wat so bekend voel en klink. Lag die man jou uit, lag hy eintlik homself uit; hy weet dit
net nie. Ek het Nataniël eens in Johannesburg so beleef. Eindeloos het hy aangehou oor al sy hang-ups van
bure vergelyk en bure beïndruk en hoe hy elke keer stamp. Die rykes van Northcliff het gelê van die lag. Dié
Nataniël darem.
Dan is daar die vlakker vorm van komedie. Tipeer 'n mens, kultuur of gebied, maak dit gat.
Maar dis komedie wat ook kneusplek soek. Soos die man wat aan Mike Schutte gesê het hy is dom, hoor net al
die grappe. Toe kadwa! klap Mike hom.
Dis nou nie dat die Baviaansklowenaars links en regs aan die klap wil gaan nie, maar iemand met sagte hande
en halwe inligting moet hom nie kom dom hou in die kloof nie. Dis slimgeit vir 'n beter lewe wat hulle daar laat
bly, tussen al Colijn Scheltema se heilige plekke.
mspoormaker@dieburger.com
Port Elizabeth
18 Oktober 2006
Vrae
15
1. Wat kan jy wys word uit die artikel oor die skrywer se houding en gelowe?
2. Hoe gebruik die skrywer humor/sarkasme of ironie om die situasie uit te beeld?
3. Watter invloed het die styl van skrewe op die leser?
4. Skryf aan die skrywer van die artikel ‘n brief van nie meer as 1 bladsy nie waarin jy
die volgende met hom bespreek:
• Jou mening oor sy artikel en die relevansie daarvan in vandag se samelewing.
• Sy taal gebruik – spesifiek die volgende :
is dit afbrekend of opbouend,
distorsie van taal,
sarkasme, ens
5. Dui aan of jy saam stem met die skrywer al dan nie en hoekom.
Candidate
Name:
Signature:
Date Submitted:
Feedback & Re-assessment Notes on Task 4
Task 4:
Assessor
Name:
Signature:
Date Assessed:
MET REQ
Assessment Decision
on Task 4:
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NOT MET
REQ