Setting up/Managing
Corporate Customers
(for Bank Personnel)
Intuit Financial Services University
Business Financial Solutions Certification
Course Title
Section Objectives
By the end of this section, you will know how to add and manage a Corporate
Customer. Specifically, you will learn how to:

Set up a Corporate Customer

Add Corporate Customer Numbers

Add Corporate Customer information

Assign Corporate Account Permissions

Add ACH Companies (if applicable)

Set the Wire Approval Requirements (for Small Business Wires)

Set a Customer Level Wire Limit

Add a Corporate User

Link a Corporate Customer to other Corporate Customer Numbers

Review the account mapping results

Utilize Secondary Administrative Approval

Set approval requirements for Book Transfers

Set approval requirements for Wire Transfers

Create and permit Bank Defined Wire Templates

Set additional permissions for ACH

Create maps for ACH Import

Enable Challenge Manager for Corporate Users and set specific services as
challenge points
Business Financial Solutions:
Setting Up and Managing Corporate Customers
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Course Title
Case Study
Doggy Day Spa and Retreat
Doggy Day Spa and Retreat is a pet grooming and boarding business. They have been
in business since 1994. They currently have 2 locations and are looking to add a third
location. They have been a loyal client of your Financial Institution for many years.
The owners are Gavin and Elijah McNair. Gavin’s responsibilities include Sales and
Marketing. While Elijah’s responsibilities include the overall day-to-day operations.
In addition to the owners, there are 18 employees, including:
2 Receptionists
2 Daytime Managers
2 Nighttime Managers
10 Groomers
1 Marketing Assistant
1 Maintenance Worker
In addition to the 18 employees, Doggy Day Spa has:
• a contract with a local Cleaning Service
• a contract with a local Web Designer to maintain their website
• an Accountant to do their quarterly and yearly taxes
Doggy Day Spa and Retreat receives shipments each Tuesday from numerous
suppliers. Those suppliers offer a discount on their invoices if paid in full prior to the due
date. Payroll is currently handled by a third party vendor. Payroll checks are distributed
every Friday.
Relationships with your Financial Institution
15 Operating Accounts
3 Money Market Accounts
1 Line of Credit
2 Building Loans
1 Equipment Loan
The office managers come to the branch weekly to verify deposit amounts, transfer
money between accounts and see what checks have cleared. In the past six months,
they have also made 5 stop payment requests.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
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Course Title
Training Scenario
Using the case study on the previous page, we will cover the following scenario.
Scenario: “We have a new customer”
John is a Customer Support Rep at your financial institution and is responsible setting up
new customers to use BFS . Ann, a Sales Rep at your financial institution, has recently
sold BFS to Doggy Day Spa. She has given John all of the necessary information to add
this business to the platform. After reviewing the information, John is ready to setup the
new customer.
John will complete the following tasks:
Task 1: Add Doggy Day Spa’s Customer Number in the BFS system.
Task 2: Add Doggy Day Spa’s Customer information in the BFS system.
Task 3: Add and/or permit Doggy Day Spa’s accounts in the BFS system.
Task 4: Set up an ACH Company in the BFS system (only required for Corporate
Customers with ACH product).
Task 5: Set the Wire Approval Requirements in the BFS system (only required for
Corporate Customers with Small Business Wires product).
Task 6: Set the Customer Level Wire limit.
Task 7: Add new Corporate Users and set their permissions.
Task 8: Link the Corporate Customer to other Corporate Customer Numbers (only
required if the Corporate Customer needs to be associated to multiple Customer Numbers
in the BFS system).
Task 9: Review the account mapping results.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
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Course Title
Adding a Corp Customer –
Step 1: Customer Number
After selecting Corporate Users from the Service drop-down, click on the Customer
Admin tab (not seen in screenshot). Click Customer Numbers and enter the unique
identifier for the Corporate Customer (e.g. the TIN/CIF that is on the host). The Customer
Number is required to be used in conjunction with the host. Host CIF relationships may be
reinforced. NOTE: The Customer Number can be alphanumeric if the System  Options 
Infrastructure  CUSTOMER_NUMBER_ALLOW_ALPHANUMERIC setting is set to true.
When finished click Return to Customer Admin.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
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Course Title
Adding a Corp Customer –
Step 2: Customer Info
The system returns to the Customer Administration screen.
Click Add Customer and enter in necessary information on the Customer Info screen.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
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Course Title
Adding a Corp Customer –
Step 2: Customer Info (cont’d)
Customer Code and Password - The login credentials that are used by all business users at this
Corporate Customer. NOTE: The Customer Password field will not display if the financial
institution opted to disable it.
Customer Code - Cannot be changed after the profile has been added. TIP: Have a discussion
with the business regarding what the Customer Code should be.
Enable Date – The date in which the Customer Code and Password become valid. Corporate
Customers can be set up in advance of when the financial institution wants them to have access.
Customer Contact – The person at the business who is in charge of day to day operations. The
financial institution can use this as their main point of contact.
Affiliate Bank – The name of the primary bank affiliated with the Corporate Customer. The
system uses this field when routing bulletins to the correct destination.
Billing Address – Special billing information for the Corporate Customer. The system includes
this information on the Billing Report.
Market Segment – A group of BFS services. Market Segments are created/managed by the
financial institution via Mkt. Segmentation  Market Segment. Select a Market Segment that has
the appropriate services for the Corporate Customer. TIP: Click the magnifying glass to view
Market Segment descriptions.
Customer Number - A unique identifier for the Corporate Customer (e.g. the TIN/CIF that is on
the host). This number is required to be used in conjunction with the host. Host CIF relationships
may be reinforced. Required for all DIIS (online) interfaces.
Secondary Administrative Approval - A feature that requires a separate Corporate Admin or
Corporate User to approve/deny any addition of a Corporate Admin/User, a change to a Corporate
Admin/User’s password (made by a Bank User or Corporate Administrator), or a change to a
Corporate Admin/User’s permissions (made by a Bank User or Corporate Administrator). If this
feature is enabled but later disabled, any pending records (needing approval) will automatically be
approved. NOTE: This field does not display if the Secondary Administrative Approval feature is
not enabled via Administration  Lead Bank.
DI Challenge - A cookie-based challenge question authentication process. If set to “yes” here,
the feature can be enabled for an individual Corporate User later. NOTE: This field does not
display if the DI Challenge feature is not enabled via Administration  Lead Bank. Enable Date The date that the feature becomes effective with the first login of the day.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 7
Course Title
Adding a Corp Customer –
Step 3: Accounts
The system displays the Account Permissions screen.
If the Corporate Customer’s accounts have NOT been preloaded into BFS:
Click Add Account and enter the information need to add/identify the account.
The Account
Nickname is only
for accounts used
with the BFS Small
Business product.
The Account Name should
be an abbreviation of the
Corporate Customer’s name
(or some other naming
convention) to distinguish the
account from other Corporate
Customers’ accounts in BFS.
The Enable Imaging section
will only appear if imaging has
been purchased. Other fields
may also be available based
on configuration and setting for
individual modules/products.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 8
Course Title
Adding a Corp Customer –
Step 3: Accounts (cont’d)
The account appears under the Permitted Accounts section.
Un-checking a Permit to Customer box for a specific account removes all account
permission, but the account still remains in the database. If the account needs to be
permitted again in the future, a Bank User would need to search for the account and check
the Permit to Customer box. However, the Delete icon deletes the account from the
database. If the account needed to be permitted again in the future, a Bank User would
need to add the account to the system again by using the Add Account button.
NOTE: If this Corporate Customer has other Customer Numbers associated with it and the
newly added account belongs to one of those other Customer Numbers, the Customer
Number will be a hyperlink that allows the Bank User to select a different Customer
Number for the account as the system defaults all newly added/permitted accounts to the
Primary Customer Number. For more information on how to add and link to additional
Customer Numbers, please refer to Step 7.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 9
Course Title
Adding a Corp Customer –
Step 3: Accounts (cont’d)
If the Corporate Customer’s accounts have been preloaded into BFS:
Search for the accounts to which the Corporate Customer should be permitted. Then,
from the search results list, check off the appropriate boxes and click Submit to permit the
accounts to the Corporate Customer.
The account(s) appear under the Permitted Accounts section.
NOTE: If this Corporate Customer has other Customer Numbers associated with it and the newly
added account belongs to one of those other Customer Numbers, the Customer Number will be a
hyperlink that allows the Bank User to select a different Customer Number for the account as the
system defaults all newly added/permitted accounts to the Primary Customer Number. For more
information on how to add and link to additional Customer Numbers, please refer to Step 7.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 10
Course Title
Adding a Corp Customer –
Step 3: Accounts (cont’d)
BFS automatically executes an account mapping process every hour. The account mapping
process sends a request to the Host to retrieve accounts associated with the Customer
Number of the selected customer. The received accounts are then mapped to the BFS
account(s) that were added to BFS by the Bank User and the Host account information (as
well as any extra data required for the interface and history /transaction activity) is stored in
the BFS database. However, Bank Users can manually perform account mapping in BFS
any time. This may be necessary when an account is added in BFS, a Customer Number is
changed, or if an Account Type is changed and the Corporate Customer needs immediate
access to the account in BFS.
To perform account mapping:
Click the Map Host Accounts button.
NOTE: This process can also be initiated via the
Account Mapping Report button on the Customer
Admin screen. The difference being that the Account
Mapping Report button allows the Bank User to see
the details of any previous mapping requests.
The left side displays the BFS accounts
that could not be paired with the Host
accounts while the right side displays
the Host accounts that could not be
paired with the BFS accounts.
If the mapping results are unsatisfactory, the Bank User should compare the BFS account to
the intended Host account, identify the differences and modify the BFS account to match the
Host account (i.e. add or remove leading zeroes, modify the account type). Then, click Map
Host Accounts again.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
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Course Title
Adding a Corp Customer Step 4 (optional): ACH Companies
If the Corporate Customer will be using ACH, click the ACH Companies tab to display the
ACH Company Administration screen. At least one ACH Company must be added for each
Corporate Customer. Click the Add ACH Company button and complete the necessary
information.
NOTE: The ACH Companies tab will not display if the Market Segment in which this
Corporate Customer belongs, does not include the ACH product.
TIP: Setting up multiple ACH Companies allows Corporate Customers to separate work
responsibilities and selectively permit Corporate Users to specific Transaction Type Codes. If
several Corporate Users have the ACH Service Permission, consider adding multiple ACH
Companies to separate work responsibilities and provide additional security.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
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Course Title
Adding a Corp Customer –
Step 4 (optional): ACH Companies (cont’d)
Field Descriptions:
ACH Company ID - The standard format is 1 + TIN.
Future Date – The number of days in advance of the Effective Date that Corporate
Customers can submit their ACH batches (for the individual ACH Company) for
processing. This field defaults to the setting entered on the ACH Admin  ACH Settings
screen but can be modified here. The maximum number of days that can be entered is
365.
Approval – The option to require any batch (for the individual ACH Company) to be
approved upon a Corporate User activating the batch. Options are: None, Same User
Required, Same User Allowed, and Different User Required. NOTE: The financial
institution can require approval upon templates being created/edited/deleted via ACH
Admin --> Permissions.
Offset Accounts – The accounts that may be used as the offset account. NOTE: Only
the accounts that were permitted to the Corporate Customer in the previous step will
display in this dropdown.
Transaction Types – The Transaction Types that may be used with the individual ACH
Company. Transaction Types must be enabled here in order to be permitted to a
Corporate User later. Likewise, if needed, specific Transaction Types can be disabled on
a Corporate User level later. NOTE: Because the system includes the offset transaction
in balanced Pass Thru files as just another 6 record, Corporate Users must be permitted
to all appropriate mixed Credit and Debit Transactions Types. For example, if the Pass
Thru file is a payroll file (all credit transactions except for the offset), the user must be
permitted to “CCD, Mixed Credits and Debits” (as opposed to just “CCD, Credits”) in
order to be able to successful upload a Pass Thru file.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 13
Course Title
Adding a Corp Customer –
Step 5 (optional): SB Wires
If the Corporate Customer will be using Small Business Wires, click the SB Wires tab to
display the Wire Approval Requirements screen. This screen allows Bank Users to set the
approval requirement for each of the customer’s wire accts. NOTE: The SB Wires tab will
not display if the Market Segment in which this Corporate Customer belongs, does not
include the Small Business Wires product.
From this screen, the Bank User has 3 options available to them:
Option 1: The Bank User can set the approval requirement for all of the Corp Customer’s
accounts to be the same as the Target Market’s default approval requirement via the
following steps:
Step 1: Click the Edit icon next to the “Account Default Setting” option.
Step 2: The default approval requirement that the financial institution set for the Target
Market (via Mkt Segmentation  Target Market) displays in the dropdown. Click Save to
accept the default.
Step 3: Click the Edit icon next to each individual wire account number(s).
Step 4: Select the “Use Default Setting” approval type and click Save.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 14
Course Title
Adding a Corp Customer –
Step 5 (optional): SB Wires (cont’d)
Option 2: The Bank User can set the default approval requirement, for this Corp Customer,
to be something different than the Target Market’s default via the following steps:
Step 1: Click the Edit icon next to the “Account Default Setting” option.
Step 2: Select an appropriate approval type from the dropdown (see below for descriptions)
and click Save.
Step 3: Click the Edit icon next to each individual account number.
Step 4: Select the “Use Default Setting” approval type and click Save.
Option 3: The Bank User can set a unique approval requirement for each account via the
following steps:
Step 1: Click the Edit icon next to the appropriate account(s).
Step 2:. Select an appropriate approval type from the dropdown (see below for descriptions)
and click Save.
Step 3: Repeat for remaining accounts.
Wire approval type options:
• Use Default Setting – The approval type requirement is the same as the approval type
set for the “Account Default Setting” option.
• Account Not Available - Corporate Users cannot add wires.
• Dynamic Settings - Allows Bank Users to define wire amount ranges for each number
of approvers.
• 0 – No Approvers Required - No approval is needed for wires.
• 1 – Different User Required - Wires must be approved by another Corporate User and
that user cannot be the Corporate User that initiated the wire.
• 2 – Different Users Required - Wires must be approved by 2 other separate Corporate
Users and neither of those users can be the Corporate User that initiated the wire.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 15
Course Title
Adding a Corp Customer –
Step 6 (optional): Limits
If the Corporate Customer will be using Wires, click the Limits tab to display the
Customer Limits screen. This screen allows Bank Users to set wire limits per Corporate
Customer. These limits apply to both large corporate and small business wires from the
individual Corporate Customer.
To set Customer Wire Limits:
Enter one or more values in the limits field(s), click the Enabled box and, then click
Submit to enforce Customer Level Wire Limits.
To disable Customer Level Wire Limits, uncheck the Enabled checkbox and click Submit.
NOTE: Previously entered values will remain on the screen until manually changed.
Entry/Txn – the maximum amount per individual wire that can be submitted by
this specific Corporate Customer
Entry/Day – the maximum amount for all wires per send date that can be
submitted by this specific Corporate Customer
Approval/Txn – the maximum amount per individual wire that can be approved by
this specific Corporate Customer
Approval/Day – the maximum amount for all wires per send date that can be
approved by this specific Corporate Customer
NOTE: The maximum amount that can be entered into each field is $999,999,999,999.99.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 16
Course Title
Adding a Corp Customer –
Step 7: Users
Click the Users tab to display the User Administration screen. Click the Add User
button and complete the necessary fields on the Add New User screen specifically
permitting the User Service Permissions that apply to the Corporate User’s role.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 17
Course Title
Adding a Corp Customer –
Step 7: Users (cont’d)
Field Descriptions:
User Code – A unique identifier for the Corporate User that is used as the User ID during
login. NOTE: Once the User Code has been added, it cannot be changed.
User Password – A temporary password that the system prompts the Corporate User to
change upon initial login. NOTE: If special characters and/or a minimum or maximum
number of characters are required for User Passwords, the temporary password must
also have special characters and meet the min and max requirements.
Enable Date - The date in which the User Code and Password become valid. Corporate
Users can be set up in advance of when they can access the system.
User Type (Corporate Admin vs. Corporate User) - Corporate Administrators, if permitted,
will have access to the User Administration service and other Admin services. See the
“Corporate Admin Only Permissions” document on Resources page for a list of
permissions that apply only to Corporate Admins. TIP: When adding a user, add "(A)" next
to the user's name in the name field to denote regular users from administrators.
Dashboard Style - The type of display for the Corporate Admin’s dashboard. Corporate
Admins with “Permission-Driven” dashboard style will see the standard 2 portlets
(“Message of the Day” and “Most Used Services”) and up to 5 other portlets depending on
their service permissions (i.e. If the Corporate Admin is permitted to a service that has a
dashboard portlet associated with it, they will see that portlet on their Dashboard.).
Corporate Admins with “Admin Only“ dashboard style will see the standard 2 portlets
(“Message of the Day” and “Most Used Services”) and the “Administration” portlet. For
more detail regarding Dashboard Style, refer to the My Dashboard (for Corporate Users)
section. NOTE: A Dashboard Style selection is not needed for Corporate Users as their
style is “Permission-Driven” by default.
DI Challenge - A cookie-based challenge question authentication process. If set to “yes”
here, upon the Corporate User’s initial login, the system will require the Corporate User to
set up a set of three security questions and answers. NOTE: This field does not display if
the DI Challenge feature was not enabled for the Corporate Customer.
User Service Permissions - The products/services that have been permitted to the
Market Segment to which this Corporate Customer has been assigned. NOTE: If a
service is not permitted to the Market Segment by the financial institution (via Mkt.
Segmentation  Market Segment), the service will not appear in the User Service
Permissions list and thus cannot be permitted to a Corporate User.
Business Financial Solutions:
Page 18
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Course Title
Adding a Corp Customer –
Step 7: Users (cont’d)
Check the box in a row/column position to indicate that the Corporate User has
permission to use the specified account with a specific service (i.e. Book Transfer).
Then, check the box next to any ACH Companies to which the Corporate User needs
permission. NOTE: Not all Transaction Types have to be permitted to the Corporate User.
NOTE: Because the system includes the offset transaction in balanced Pass Thru files
as just another 6 record, Corporate Users must be permitted to mixed Credit and Debit
Transactions Types. For example, if the Pass Thru file is a payroll file (all credit
transactions except for the offset), the user must be permitted to “CCD, Mixed Credits
and Debits” (as opposed to just “CCD, Credits”) in order to be able to successful upload
a Pass Thru file.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 19
Course Title
Adding a Corp Customer –
Step 7: Users (cont’d)
The User Limits screen displays if the Corporate User has been permitted to at least one of
the following services: Small Business ACH, ACH, Book Transfers, Wires, and/or Loans.
The limits that appear on the User Limits screen are the default limits set for the Target
Market but can be increased (up to the industry’s max limit for that service) or decreased for
an individual Corporate User.
NOTES:
• The approval limit fields always appear regardless of whether or not the Corporate User
has been permitted to the approval permission for that service.
• For ACH, Book Transfers, and Wires, the “per day” limit is the cumulative amount per
effective/send date. However, for Loans, the “per day” limit is the cumulative amount per
entry date.
• The “Apply Limits” checkbox on the Book Transfer  Book Responses screen must be
checked for all appropriate book transfer responses in order for the “Entry/Day” and “Max
# Per Day” Book Transfer limits to be applied.
• Book Transfer limits are for both single and recurring book transfers. Limits for each
recurring book transfer will be checked upon generation of the transfer and again upon
approval.
Check the
Template Only
checkbox to
force the
Corporate User
to submit wires
via a template
(as opposed to
submitting
freeform wires).
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 20
Course Title
Adding a Corp Customer –
Step 7: Users (cont’d)
ACH Batch Limit descriptions:
• Maintenance/Txn - Controls the maximum amount a user can add, change, or delete for an
item (entry) within a batch. Thus, the user will be unable to add, edit, or delete an item (entry)
within a batch if the item exceeds this amount.
• Maintenance/Batch - Controls the maximum amount a user can add, change, or delete for a
batch. Thus, the user will be unable to add, edit, or delete any batch if that batch's total exceeds
this amount.
• Activation/Txn - Controls the maximum amount a user can activate for an item (entry) within a
batch. Thus, the user will be unable to activate a batch if any item (entry) within the batch
exceeds this amount.
• Activation/Batch - Controls the maximum amount a user can activate for all batches per
effective entry date. (cumulative limit) Thus, the user will be unable to activate any batch if that
batch's total exceeds this amount.
• Approval/Txn - Controls the maximum amount a user can approve for an item (entry) within a
batch. Thus, the user will be unable to approve a batch if any item (entry) within the batch
exceeds this amount.
• Approval/Batch - Controls the maximum amount a user can approve for all batches per
effective entry date. (cumulative limit) Thus, the user will be unable to approve any batch if that
batch's total exceeds this amount.
ACH Limits Notes:
 If the financial institution provides specific limits for a Corporate Administrator ($10,000 for
example), when that Corporate Administrator sets up other users, he/she will be presented with
the Target Market default limits ($99,999,999.99 for example) and can accept those limits for
that user! Thus, a user could have higher limits than the Corporate Admin. To prevent the
aforementioned situation, Corporate Admins should utilize the User Overall Limit (set via ACH
Admin  Permissions). However, the financial institution cannot rely on Corporate Admins to
do so. Therefore, the financial institution should utilize the Company Overall Limit (set via
ACH Admin  Permissions). When a Company Overall Limit is set ($25,000 for example), if a
Corporate Admin were to accept the Target Market default limits ($99,999,999.99) for a user,
that user would never be able to submit more than $25,000 per Effective Date. (This amount
would be even less if other users at that company were submitting files for the same Effective
Date.)
 When setting ACH limits, the offset transaction amount does not need to be considered for
transactions initiated via the BFS ACH services as the offset is not generated until the file is
created at cutoff. However, the offset amount does need to be considered for a user that will be
using the ACH Pass Thru service because the system includes the offset transaction in a
balanced Pass Thru file as just another 6 record. Thus, the offset transaction is totaled with the
rest of the debits/credits in a Pass Thru file (as opposed to the offset having a Tran Code that
specifically defines a transaction as an offset).
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 21
Course Title
Adding a Corp Customer –
Step 8 (optional): Link to Other Cust Numbers
If the Corporate Customer needs to be linked to other Corporate Customer Numbers,
click on the Return to Customers tab.
If the Customer Number, to which the newly added Corporate Customer will be linked, has
NOT been added to BFS, click on the Customer Numbers button to add the number.
Then, return to this screen to complete the process.
Search for the newly added Corporate Customer (NOT the new Customer Number).
Click on the Edit icon.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 22
Course Title
Adding a Corp Customer –
Step 8 (optional): Link Cust Numbers (cont’d)
Click on the Link Cust Numbers tab.
Search for the appropriate Customer Number to link to the newly added Corporate Customer.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 23
Course Title
Adding a Corp Customer –
Step 8 (optional): Link Cust Numbers (cont’d)
Check the Linked box and click Submit to link the Customer Number to the Corporate
Customer.
The linked Customer Number(s) appear under the Linked Customer Numbers section.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 24
Course Title
Adding a Corp Customer –
Step 8 (optional): Link Cust Numbers (cont’d)
TIP: Because the system automatically links newly added accounts to the Primary
Customer Number, it is advised to go to the Accounts tab and confirm that the appropriate
Customer Number is assigned to each of the accounts for the Corporate Customer.
If an account is
assigned to an incorrect
Customer Number, click
on the Customer
Number link and select
the appropriate
Customer Number for
the account.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
Page 25
Course Title
Adding a Corp Customer –
Step 9 (optional): Review Account Mapping Results
BFS automatically executes an account mapping process every hour in which a request is
sent to the Host to retrieve accounts associated with the Customer Numbers in BFS The
received accounts are then mapped to the BFS account(s) that were added to BFS by the
Bank User and the Host account information (as well as any extra data required for the
interface and history /transaction activity) is stored in the BFS database.
To review account mapping results:
Step 1: Click Account Mapping Report.
Step 2: A list of all Corporate Customers appear. If account mapping has already been
performed for a Corporate Customer, the date and time of the last account mapping will
display. Click the Details icon displays the results of the previous account mapping.
Null or blank values indicate that
the BFS account did not match
the Host account number.
Business Financial Solutions:
Setting Up and Managing Corporate Customers
Intuit Proprietary and Confidential
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Course Title
Notable Points on Maintaining
Existing Corporate Customers
Moving a Corporate Customer into a different Market Segment (or permitting a
Corporate Customer to a service that already exists in their current Market
Segment)
 At least one Corporate Administrator must be permitted to the new services within the
new Market Segment so that other Corporate Users can be permitted to the new
services. In addition, appropriate limits must be defined (for ACH, Book Transfers,
Wires, and Loans).
 If the new Market Segment includes ACH, at least one ACH Company needs to be
set up for the Corporate Customer. In addition, at least one Corporate Administrator
must be permitted to that ACH Company and appropriate ACH limits must be defined.
 If the new Market Segment includes Wires, the limits screen must be viewed (even if
it is okay for the user to have the Target Market default limits for wires). If a Bank
User or a Corporate Admin does not click on the Limits link, the Corporate User will
be unable to use the Money Transfer  Wires Templates service or the Money
Transfer  Wire Input service.
Opening a new account on the host for the Corporate Customer
 At least one Corporate Administrator must be permitted to the new acct so that other
Corporate Users can be permitted to the new acct. In addition, the new account will
need to be permitted to all appropriate services (Balance Reporting, ACH, Wires,
Book Transfers, etc) and all appropriate limits must be defined.
Changes to ACH Companies
 If additional ACH Transaction Types are permitted to an existing ACH Company, at
least one Corporate Administrator must be permitted to the new Transaction Type so
that other Corporate Users can be permitted to it. In addition, that Corporate
Administrator’s ACH limits for the new Transaction Type must be defined.

If the Approval setting of an existing ACH Company is changed to “None”, any
batches pending approval are automatically approved and will be included in the ACH
file created at the next cutoff time.
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Course Title
Practical Applications
1. A customer has had employee turnover, how can the financial institution change the
Customer Password?
2. How can a Corporate User’s password be reset?
3. How can a Corporate User be deleted from BFS?
4. A customer was originally set up in a “Small Business” market segment but has grown
and needs to be able to do more with BFS (i.e. a market segment with ACH and
Wires). What does the financial institution need to do?
5. A customer opened a new account with your financial institution yesterday. What does
the financial institution need to do to ensure that this customer has access to the new
account in BFS?
6. What if a business currently uses ACH for payroll only and now wants to be able to
pay their vendors via ACH?
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Copy a Corporate
Administrator/User’s
Profile
Course Title
Copy a Corporate User’s Profile
Bank Users can copy an existing Corporate Administrator’s and/or User’s profile.
The system copies the following of the existing user:
• User Type
• Service Permissions
• Account Permissions
• ACH Companies
• ACH Transaction Types
• Limits
Step 1: Click the Users link under the Go To Customer column on the Customer
Administration screen.
Step 2: Click the Copy icon (as opposed to the Add User button) next to the
appropriate Corporate User on the User Administration screen.
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Course Title
Copy a Corporate User’s Profile (cont’d)
.Step 3: Enter the new Corporate User’s information on the Add New User screen. Then,
review the existing Corporate User’s User Service Permissions and edit where
necessary.
NOTE: The changes apply to the new Corporate User and not the existing Corporate
User. To make changes to the existing Corporate User, return to the User Administration
screen.
Step 4: Click the Next button.
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Course Title
Copy a Corporate User’s Profile (cont’d)
Step 5: Review the existing Corporate User’s User Account Permissions, ACH Companies,
and Transaction Types and edit where necessary.
Step 6: Click the Next button.
Step 7: Review the existing Corporate User’s User Limits and edit where necessary.
Step 8: Click the Submit button to be returned to the User Administration screen.
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Course Title
Practical Applications
Complete the following Customer Administration tasks:
•
Doggy Day Spa’s co-owner, Gavin McNair, needs to have access to BFS. He should
have the same permissions as Elijah.
•
Doggy Day Spa just hired a new employee, Alan Payne. Alan needs to be set up as a
Corporate User who is permitted to ACH, Balance Reporting, Book Transfers, and
Stop Payments. Alan should be permitted to all of Doggy Day Spa’s accounts. He
should also be permitted to all ACH Companies and permitted to Transaction Types:
“PPD w/ addenda Mixed Credits and Debits” and “PPD Mixed Credits and Debits”.
Alan can maintain, activate, and approve batches. User limits should be set at
$50,000 per transaction and $150,000 per batch. Book Transfer limits should be set at
$25,000 per entry and $75,000 per day.
•
Alan has been working at Doggy Day Spa for six months, his job role now includes the
need to send Wires as well as maintain and approve Represent Checks up to $50,000 per
transaction and $150,000 per batch.
•
A year later, Doggy Day Spa opens a new checking account (123456789) with your
financial institution.
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Course Title
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Secondary Admin
Approval
Course Title
Corporate Users – Admin Approval
Admin Approval - If Secondary Admin Approval has been set to “Yes” for a Corporate
Customer, Bank Users use the Admin Approval service to approve or reject a pending
addition of a Corporate Admin/User, a change to a Corporate Admin/User’s password, or
a change to a Corporate Admin/User’s permissions. NOTE: Changes made to a
Corporate User’s profile information (i.e. name, address, email, etc) do not require
approval.
Step 1: Click the Info link next to the Corporate User’s profile to see the details of the
pending profile information for the Corporate User.
NOTE: The Info link only appears when a Corporate User has been added or if a
Corporate User’s password has been changed by a Corporate Administrator.
NOTE: Checking the box next to the Corporate User’s name (with both the Info and
Perm links in the Pending column) and clicking the Review Selected button will display
the details of the pending profile information for the Corporate User and not the pending
permission information for the Corporate User.
Remember, users with My Dashboard
permissions will also see pending user
additions and changes in the Action
Required portlet within the Dashboard.
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Course Title
Corporate Users – Admin Approval (cont’d)
Step 2: Click the Approve button or Reject button to approve or reject the pending
Corporate User’s profile.
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Course Title
Corporate Users – Admin Approval (cont’d)
Step 3: Click the Perm link next to the Corporate User’s profile to see the details of the
pending permission information for the Corporate User.
Step 4: Click the Approve button or Reject button to approve or reject the pending
Corporate User’s profile.
(R) = removed
(A) = added
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Course Title
Points to Consider
Secondary Administrative Approval
 Admin Approval is not considered an administrative service. Any Bank User,
Corporate Admin and/or Corporate User may use this service, provided they
have been permitted to the service.
 When a Corporate Admin/User has been added or edited, “Pending” will appear
next to their name in the Administration portlet on the Dashboard until the
addition or edit has been approved. If the user’s permissions were edited, the
user can continue to login but they will only have the permissions that they had
prior to the edits being made to their profile.
 Bank and Corporate Users with My Dashboard permissions will also see
pending Corporate Users in the Action Required portlet.
 If a Corporate User changes their own password, it is not subject to approval.
 When a Corporate User’s password is changed and the Corporate User
attempts to log in, the user will receive a “User Authorization Failed” message.
After the change is approved, the Corporate User can login using the new
password. The Password Change screen then displays immediately, requiring
the Corporate User to enter a new password of their choice.
 Comments can be viewed via Corporate Users  Admin Report.
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Course Title
Corporate Users – Admin Report
Admin Report – Bank Users use the Administration Report service to report on
additions, deletions, and changes that have been made to Corporate User
profiles/permissions.
NOTE: The Admin Report can still be used even if Secondary Administration Approval is
set to “No”.
Step 1: Select a Corporate Customer from the Customers list.
Step 2: Select “All Users” or an individual user.
Step 3: Select a date or range of dates.
Step 4: Click the Submit button.
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Course Title
Corporate Users – Admin Report (cont’d)
Step 5: The Administration Report page displays for customers selected on the
Report Selection Page.
User was deleted
User’s permissions
were changed
(R) = removed
(A) = added
User was added
NOTE: If Secondary Admin
Approval is turned off, only
the INFO details display
when a user is added.
User’s password was changed
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Book Transfers
Course Title
Book Transfer – Approval Req
Approval Requirements – Bank Users use the Book Approval Requirements service to
require approval when certain Corporate Users input book transfers from certain
accounts.
NOTE: When a Corporate User inputs a Book Transfer transaction, the approval
requirements are applied to the From Account.
Step 1: Click the Search button to display a list of Corporate Customers.
Step 2: Select the Corporate Customer from the Customer box.
Step 3: Select a Corporate User or “All Users” from the Users box.
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Course Title
Book Transfer – Approval Req (cont’d)
Step 4: From the Available Accounts list, select the account(s) that will require approval
when book transfers are initiated from the specified account or select the “All Accounts”
option if approval will be required when book transfers are initiated from any account.
NOTE: Only the accounts that have been permitted to the Corporate User display in the
Available Accounts area .
Step 5: Click the Hold button.
The selected Available Accounts are copied to the Selected Accounts list.
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Course Title
Book Transfer – Approval Req (cont’d)
Step 6: Choose the approval level in the Approval Levels area.
Step 7: Click Submit.
Step 8: The Update Levels Page is displayed with the defined accounts and approval
levels. Click Save.
TIP: Click the “Display Account Report” link to display a list of accounts that have been
permitted to the Corporate User for book transfers as well as the approval requirement
setting for each of those accounts. Click the “Display ALL Account Report” link to display
a list of all Corporate Users for that Corporate Customer and the accounts that have been
permitted to that Corporate User for book transfers as well as the approval requirement
setting for each of those accounts.
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Money Transfers
Course Title
MT Admin – Approval Reqs
Approval Reqs – Bank Users use the Approval Requirements service to require
approval when money transfers are inputted from certain accounts.
IMPORTANT: If the financial institution (or the Corporate Admin (if the financial
institution is allowing the Corporate Customer to set their own money transfer approval
requirements)) does not set up this service, the Corporate User will receive an error
message upon activating a money transfer.
NOTE: Money Transfers must be approved by a different user.
Step 1: Click the Find button to display a list of Corporate Customers. Select a
Corporate Customer from the Customer box.
Step 2: Select an account or “All Accounts” from the Accounts box.
NOTE: Clicking the Display All button displays the current approval requirements.
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Course Title
MT Admin – Approval Reqs (cont’d)
Step 3: Select the Approval Requirements Settings for each of the following Money
Transfer types:
•
Repetitive – upon a Corporate User inputting a customer defined template
•
Free-Form – upon a Corporate User inputting a free form
•
Template – upon a Corporate User creating or editing (not deleting) a customer
defined template
The approval settings options for each Money Transfer type are:
•
0 – approval is not required for Money Transfers using this account.
 1 – one person must approve Money Transfers using this account.
 2 – two people must approve Money Transfers using this account.
 Dynamic – set the number of people to approve the Money Transfer and the
Money Transfer amount range for each approval.
 Not Available - Corporate Users cannot add Money Transfers using the selected
account. TIP: Do not use. Instead, the Corporate Admin should remove the
Money Transfer permission for the specific account on the Corporate User’s
permissions screen.
Step 4: Click the Submit button.
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Course Title
MT Admin – Wire Templates
Wire Templates – Bank Users use the Wire Template service to add, change, and
delete bank defined money transfer templates to be used by Corporate Customers.
To add a bank defined template:
Step 1: Click the Find/Refresh button to display a list of Corporate Customers. Select
the Corporate Customer from the Customer box.
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Course Title
MT Admin – Wire Templates (cont’d)
Step 2: The system displays all of the bank-defined money transfer templates for the
Corporate Customer. Enter a Code and a Name for the template.
Step 3: Select the type of template from the “View” dropdown:
• Repetitive template – templates in which the beneficiary/receiving account and
address information is entered in by the Bank User. Corporate Customers
cannot change the beneficiary/receiving information when they use a repetitive
money transfer template.
• Nonrepetitive templates – templates in which the beneficiary/receiving
information is not entered in by the Bank User. Corporate Customers must enter
beneficiary/receiving information when they use a non-repetitive money transfer
template.
NOTE: If “Both” is selected from the “View” dropdown, the template screen will
default to the Repetitive template setup screen.
Step 4: Select the Transfer Type: Payment vs. Drawdown Request (a request to
receive a wire from another financial institution) NOTE: The Drawdown Request
option will not display if the financial institution has the feature disabled on the MT
Admin – Wires Setup screen.
Step 5: Click Add.
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Course Title
MT Admin – Wire Templates (cont’d)
Step 6: Complete the Template Data Entry screen. Click Add.
NOTE: The Beneficiary/Receiving
information section will not appear
for nonrepetitive templates.
NOTE: When entering money transfer data, the system does not accept a dash (-)
or colon (:) as the first character of any field, which ensures that each wire is
SWIFT compatible.
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Course Title
MT Admin – Template Permissions
Template Permissions – Bank Users use the Template Permissions service to permit
bank defined money transfer templates to specific Corporate Users as well as
establish entry and approval limits for each bank defined template to which the
Corporate User is permitted. NOTE: Customer defined templates do not have to be
permitted and therefore will not display here.
Step 1: Click the Find button to display a list of Corporate Customers. Select the
Corporate Customer from the Customer box.
Step 2: Select the Corporate User in the User box.
Step 3: A list of templates will appear. Use the arrows between the boxes to move a
template from the Inactive Templates box to the Active Templates box or vice versa.
Accounts can be moved individually, in ranges or in their entirety by using the Shift and
Ctrl keys.
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Course Title
MT Admin – Template Permissions (cont’d)
Step 4: All templates in the Active Templates box can have individual limits set for them.
Select the template from the Active and then click the Change Entry / Approval Limits
button.
Step 5: Enter a maximum wire amount per entry and day as well as a maximum wire
approval amount per entry and day. Click Submit.
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ACH
Course Title
ACH Admin – Permissions
Permissions - Bank Users use the Permission service to define the following:
 Customer Settings - to set a Corporate Customer’s approval requirement for
ACH Pass-Thru files as well as define Customer Level limits for ACH for that
specific Corporate Customer. These settings limit the total amount of ACH debits
and credits that the Corporate Customer can activate/approve for a specific day,
regardless of the individual limits of each Corporate User.
 Customer ACH Settings – to set a Corporate Customer’s approval requirements
for when ACH batch templates are created, edited or deleted by that Corporate
Customer’s Users.
 User Overall Limits – to set the overall activation limit as well as overall
approval limit that is applied to all batches activated by the selected user for the
same effective entry date. These settings limit the total amount of ACH debits and
credits that the Corporate User can activate/approve for a specific day, regardless
of Transaction Type Limits that are set for the ACH Company.
 ACH User Settings – to set the ACH import type that a specific Corporate User
can process.
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Course Title
ACH Admin – Permissions (cont’d)
Customer Settings (Bank Only) – Bank Users use this page to set a Corporate Customer’s
approval requirement for ACH Pass-Thru files as well as define Customer Level limits for ACH
for that specific Corporate Customer. These limits control the total amount of ACH debits and
credits that the Corporate Customer can activate/approve for a specific day, regardless of the
individual limits of each Corporate User.
Step 1: Click the Find button to display a list of Corporate Customers. Select the Corporate
Customer from the Customer box.
Step 2: The screen refreshes. Click the Customer Settings – Bank only button.
Step 3: Select one of the following options: None, Same User Allowed, Same User Required,
Different User Required. Enter Customer Level Overall Limits. (Default is “none”.) NOTE: The
Approval Requirement for ACH Pass- Thru Files will not display if the financial institution set
the "Require Approval for PT files" to "no" via the ACH Admin  ACH settings service.
Step 4: Enter a Batch Activation limit as well as a Batch Approval limit. Click Submit.
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Course Title
ACH Admin – Permissions (cont’d)
Points to consider:
•
Customer Level limits control the total amount of ACH debits and credits that the
Corporate Customer can activate/approve for a specific day, regardless of the
individual limits of each Corporate User.
•
The Customer Level limit should be utilized as Corporate Administrators are able
to accept the Target Market default limits upon setting up Corporate Users. Thus,
if the Target Market’s default limits are higher than the Corporate Administrator’s
limits, a Corporate User could have higher limits than the Corporate Admin.
However, if the financial institution were to set a Company Overall Limit (to be
$25,000 for example), then, if the Corporate Admin were to accept the Target
Market default limits ($99,999,999.99 for example) for a user, that user would
never be able to submit more than $25,000 per Effective Date (this amount would
be even less if other users at that company were submitting files for the same
Effective Date). Setting a User Overall Limit could also be a solution. However,
User Overall Limits can be edited by Corporate Administrators.
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Course Title
ACH Admin – Permissions (cont’d)
Customer ACH Setting – Bank Users use this page to set the default template approval
requirement for a Corporate Customer when ACH batch templates are created, edited or
deleted by that Corporate Customer’s users. This setting is the default setting that is used if
a template approval option is not set up for a specific Corporate User’s Transaction Types
(as described on next page).
Step 1: Click the Find button to display a list of Corporate Customers. Select the Corporate
Customer from the Customer box.
Step 2: The screen refreshes. Click the Customer ACH Settings button.
Step 3: Select one of the following options: None, Same User Allowed (default), Same
User Required, Different User Required. Click Submit.
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Course Title
ACH Admin – Permissions (cont’d)
Bank Users can set a specific Corporate User’s template approval requirements for when
ACH batch templates are created, edited or deleted by that Corporate User via the
following steps:
Step 1: Click the Find button to display a list of Corporate Customers. Select the
Corporate Customer from the Customer box.
Step 2: Select the Corporate User from the User box. Then, select the appropriate ACH
Company(s) from the Assigned Companies box and click Transaction Types.
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Course Title
ACH Admin – Permissions (cont’d)
Step 3: Select the appropriate Transaction Type(s) from the Assigned Transaction Types
box and click Template Approval Options. NOTE: The Template Approval Options
button will not appear if the Template Approval Allowed setting is set to “no” via ACH Admin
 ACH Settings.
Step 4: Choose the appropriate template approval option (None, Same User Allowed,
Same User Required, Different User Required) for each Transaction Type. Click Submit.
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Course Title
ACH Admin – Permissions (cont’d)
User’s Overall Limits - Bank Users use this page to set the overall activation limit as well as
overall approval limit that is applied to all batches activated by the selected user for the same
effective entry date. These settings limit the total amount of ACH debits and credits that the
Corporate User can activate/approve for a specific day, regardless of Transaction Type Limits
that are set for the Corporate User.
Step 1: Click the Find button to display a list of Corporate Customers. Select the Corporate
Customer from the Customer box.
Step 2: Select the Corporate User from the User box and click User Overall Limits.
Step 3: Enter a Batch Activation limit as well as a Batch Approval limit. Click Submit.
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Course Title
ACH Admin – Permissions (cont’d)
ACH User Settings – Bank Users use this button to set the ACH import type that a
specific Corporate User can process.
Step 1: Click the Find button to display a list of Corporate Customers. Select the
Corporate Customer from the Customer box.
Step 2: Select the Corporate User from the User box and click ACH User Overall Settings.
Step 3: Select one of the following “Import Type” options and click Submit:
• Repetitive Only - Used for imports that will occur frequently. File must be imported into
an existing Batch. Batch and participant information is saved in the BFS system.
• Non-Repetitive Only – Used for imports that will only occur once as batch and
participant information is not saved in the BFS system. The imported batch will be found
on the Activation screen.
• Repetitive and Non-Repetitive – Supports both import types and is the default unless
the financial institution chooses to have IFS set another import type to be the default
during Implementations.
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Course Title
ACH Admin – ACH Map Definition
ACH Map Definition – Bank Users use the ACH Map Definition service to define the ACH
maps used by the system to import files into the ACH product. An ACH import map is a set
of instructions that defines the format of the import file and how the import file functions.
The ACH product supports the following ACH import map formats:
• Two Standard NACHA formats (Standard and NACHA-zero map)
• Delimited Formats-user defined
• Fixed Formats-user defined
Step 1: Click Search
to display a list of
Corporate Customers.
Step 2: Select the
Corporate Customer
from the Available
Customers dropdown.
Step 3: Click either
the Add a Delimited
Map button or Add a
Fixed Map button.
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Course Title
ACH Admin – ACH Map Definition (cont’d)
Step 4: Enter the details of the map and click Add Map.
Delimited Map
screen
Fixed Map
screen
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Course Title
ACH Admin – ACH Map Definition (cont’d)
ACH Map Type
When users add a delimited or fixed ACH import map, the map type initially displays the
message System will assign. Once the user clicks Add Map, the system uses the
information entered to determine the map type.
 Add Only – Import files using this map type add batch templates to the ACH product.
The system assigns this map type if users:
 Do not select any of the check boxes labeled Update.
 Enter values in the first six Position fields or Replacement Value fields.
 Add and Update – Import files using this map type add batch templates to the ACH
product and update existing batch templates. The system assigns this map type if users:
 Select at least one of the check boxes labeled Update.
 Enter values in the first six Position fields or Replacement Value fields.
 Update Only – Import files using this map type update existing batch templates in the
ACH product. They system assigns this map type if users:
 Select at least one of the check boxes in the Update column.
 Enter values in either the Position or Replacement Value field for the fields you
selected to update.
 Select Partial File Import, along with at least one field in the Match column and at
least one field in the Update column.
 Enter a value in either the Position or Replacement Value column for each
corresponding selected field in the Match column.
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Course Title
ACH Admin – ACH Map Definition (cont’d)
 Delete and Update – Import files using this map type update existing batch
templates in the ACH product and delete entries from batch templates. The system
assigns this map type if users:
 Meet all criteria for Update Only.
 Select the Delete Unmatched Batch Template Records field.
 Add, Update, and Delete – Import files using this map type add batch templates
to the ACH product, update existing batch templates, and delete entries from batch
templates. These files must be imported twice. Once to add and a second time to
update and delete. The system assigns this map type if users:
 Meet all criteria for Add and Update
 Select the Delete Unmatched Batch Template Records field.
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Course Title
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Challenge Manager
Course Title
Security Center – Set Auth Mode
Bank Users use the Set Auth Mode service to indicate which Challenge Manager
Authentication System a user will use: One Time Passcode or a token vendor (Radius or
SecurID).
NOTE: IFS can set the Authentication System default for the financial institution; thus,
eliminating the need to enable this setting for each user. When a default is set and the user
enrolls (i.e. sets their One Time Passcode delivery channels), the Authentication System
setting on this screen will be updated with the appropriate system (i.e. “One Time Passcode”).
If the user never enrolls, the Authentication System setting will continue to be set at “None”.
Step 1: Click the Find button to display a list of Corporate Customers.
Step 2: Select a Corporate Customer from the Customers list.
Step 3: Select a Corporate User from the Users list.
Step 4: Select one of the following Authentication Systems:
• One Time Passcode – OTP sent via SMS text, voice message, or email
• RADIUS (Vasco) - token based
• SecurID (RSA) - token based
NOTE: A Bank or Corporate User can only use one authentication system. This system will be
used for all challenges.
Step 5: Click the Submit button.
NOTE: The Run Report button displays the type of Authentication System used by each user.
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Course Title
Security Center - Challenge Manager
Bank Users use the Challenge Manager service to add and remove challenges for
selected services, customers, and/or users. After a challenge is added, the
selected user will be challenged when attempting to access the chosen service.
To add challenges:
Step 1: Click the Find/Refresh button in the Services field and select one or more
services.
Step 2: Click the Find/Refresh button in the Customers field and select one or more
Corporate Customers.
Step 3: Users will be displayed for the selected Corporate Customer(s). Click the
Find/Refresh button in the Users field and select one or more users.
Step 4: Choose “Challenge Once/Session” if the user should be challenged only once
per login or “Challenge Always” if the user should be challenged every time they attempt
to access the service.
Step 5: Click the Add Challenge(s) button.
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Course Title
Security Center - Challenge Manager (cont’d)
To view and/or remove challenges:
Step 1: Click the View Challenge(s) button (in previous screenshot).
Step 2: Click the Find/Refresh button to display the list of challenges.
Step 3: Select one or more challenges to be removed.
Step 4: Click the Remove Challenge(s) button.
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Course Title
Practical Applications
1. Are Book Transfer approval requirements defined per Corporate User, per account,
or both?
2. True/False: The same user that inputted a Book Transfer cannot approve that same
Book Transfer.
3. Are Money Transfer approval requirements defined per Corporate User, per
account, or both?
4. True/False: The same user that inputted a Money Transfer cannot approve that
same Money Transfer.
5. What button on the ACH Admin --> Permissions screen allows a Corporate
Administrator to limit the total amount of ACH debits and credits that a Corporate
User can activate/approve per effective entry date (regardless of Transaction Type
Limits that are set for the ACH Company)?
6. What button on the ACH Admin --> Permissions screen allows the financial
institution to limit the total amount of ACH debits and credits that can be
activated/approved per effective entry date for a specific Corporate Customer?
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