REGION Q
Request for Proposals
Bidders’ Conference
Workforce Innovation and Opportunity Act
ADULTS AND DISLOCATED WORKERS
BEAUFORT, BERTIE, HERTFORD, MARTIN, AND
PITT
COUNTIES
Program Year 2015
Agenda
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Welcome & Purpose
Region Q Website
Overview of Request for Proposal
Integrated Service Delivery
Career Services
Training Services
Performance Standards
Financial Information
Important Dates
Questions and Answers
Region Q Website
www.regionqwdb.org
Overview of RFP
Funding Period
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July 1, 2015 – June 30, 2016
Possible Extension of Contract - 1 Year
Region Q Five County Region:
BEAUFORT
BERTIE
HERTFORD
MARTIN
PITT
RFP PROPOSALS ACCEPTED FOR:
BEAUFORT
BERTIE
HERTFORD
MARTIN
PITT
Important Information
Many Provisions of the Workforce Innovation and
Opportunity Act become effective as of July 1, 2015. To date,
the State of North Carolina and the Region Q Workforce
Development Board have received several Training and
Employment Guidance Letters (TEGLs) concerning the
implementation of the legislation; however, we are awaiting
the Notice of Proposed Rulemaking and the issuance of
WIOA Regulations from the U.S. Department of Labor.
Bidders acknowledge that with the receipt of the regulations,
they will comply with any changes or requirements
contained therein.
PURPOSE OF RFP
• The purpose of this Request for Proposal (RFP) is to
solicit competitive proposals for the operation of the
Workforce Innovation and Opportunity Act-Adult &
Dislocated Workers Programs in the following counties of
the Region Q Workforce Development Consortium:
Beaufort, Bertie, Hertford, Martin, and Pitt. Any
governmental, educational, community-based
organization or non-profit agency engaged in public
service; or any private-for-profit agency may apply. Each
entity proposing to provide the employment and training
services as prescribed by this RFP, must do so as an
individual company or agency, and be prepared to either
provide the services directly or establish an agreement
with the appropriate provider(s) of the services.
ONE-STOP DELIVERY SYSTEM
The WDB, in partnership with the workforce
development agencies, has developed a
system of comprehensive NC Works Career
Centers in the five-county region. The system
design currently includes five (5) full-service
NC Works Career Centers and one SHARE
Network site. Region Q requires that all Adult
& Dislocated Worker contractors operate
from the applicable NC Works Career Center.
COLLABORATION
Leveraged Funding and Service Coordination
Bidders will leverage community resources to
create a seamless network of services that are
easily accessible and relevant to customers. To have
a meaningful impact on the quality and breadth of
the NC Works services system, bidders must be able
to draw upon a resource base that extends beyond
WIOA funding. Bidders should describe connections
to other funding sources that will benefit
participants and increase the cost effectiveness of
federal funds.
Integrated Service Delivery
NC Works Career Centers in the Region Q Local Area
deliver workforce development services through an
integrated service delivery model. Included in this
integration model will be staff which deliver funded
services through Workforce Innovation and
Opportunity Act (WIOA)-Adult and Dislocated Worker
Programs, Wagner-Peyser, Trade Adjustment
Assistance (TAA), and Veterans Services programs.
The purpose of this RFP is to identify an Adult and
Dislocated Worker contractor that can provide
staffing and program services through WIOA funding
in the context of this integrated environment.
Functional Leadership
In the Region Q NC Works Career Center integrated model, functional
supervision will play a key role within the operations. To implement this
supervisory approach, each full-service NC Works Career Center will have a
Functional Leader (Manager/Supervisor) who is directly responsible for day-today operational activities. The Functional Leader will make operational
decisions concerning customer flow, deploy staff as necessary to manage the
customer flow, and be responsible for the overall quality and effectiveness of
the center. The functional supervision model recognizes that the Adult and
Dislocated Worker contracting organization is considered the employer of
record and has internal human resource functions that must be managed
within their organization. Such functions would include final hiring and firing
decisions, benefits administration, and time and attendance reporting.
However, it should be noted that even in these critical human resource areas,
the Functional Leader will have input and the opportunity to influence
decisions.
Team-Based Staff Deployment
In the Region Q NC Works Career Center integrated model,
staff will be deployed in functional teams that work
together to meet the needs of job seeker and employer
customers. The specific functional teams that will operate in
each NC Works Center at a minimum will include the
Welcome Team, the Skills Team, and the Employment Team.
The Region Q Workforce Development Board requires the
contractor through this Request for Proposals to staff these
functional teams with high energy professional staff who
can deliver high quality services to customers and who also
have the ability to determine the need for supportive
services for employment and training, assessing availability,
suitability, and identifying resources to meet those needs.
ADULT
In general, to be an eligible for the adult
program:
• an individual must be 18 years of age or
older.
• Be a U.S. Citizen or eligible to work in the US
• If male and required to register, must be
registered with selective Service
For adult employment and training activities, priority shall be given to
recipients of public assistance, other low income individuals, and individuals
who are basic skills deficient for receipt of career services and training
services.
DISLOCATED WORKERS
The term “dislocated worker” means:
(1)
An individual who has been terminated or laid off, or who has received notice
of termination or layoff, from employment, and is eligible for or has
exhausted entitlement to unemployment compensation, and is unlikely to
return to a previous industry or occupation.
(2)
An individual who has been terminated or laid off, or who has received notice
of termination or layoff, from employment, and has been employed for a
duration sufficient to demonstrate, to the appropriate entity at a one-stop
center referred to in section 134(c), attachment to the workforce, but is not
eligible for unemployment compensation due to insufficient earnings or
having performed services for an employer that was not covered under a
State unemployment compensation law, and is unlikely to return to a
previous industry or occupation.
DISLOCATED WORKER
(3)
An individual who has been terminated or laid off, or who has received a
notice of termination or layoff, from employment as a result of any
permanent closure of, or any substantial layoff at, a plant, facility, or
enterprise.
(4)
An individual who is employed at a facility at which the employer has made a
general announcement that such facility will close within 180 days.
(5)
For purposes of eligibility to receive services other than training, intensive, or
supportive services, an individual who is employed at a facility at which the
employer has made a general announcement that such facility will close.
(6)
An individual who was self-employed (including employment as a farmer,
rancher, or fisherman) but is unemployed as a result of general economic
conditions in the community in which the individual resides or because of a
natural disaster
(7)
An individual who is a displaced homemaker.
Career Services
At a minimum:
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WIOA Eligibility Determination
Outreach, Intake
Initial Assessment
Labor Exchange Services
Coordination with Other Programs
Job Search & Placement Assistance
Provision of Employment Statistics
Performance Information & Program Cost
Assisting in establishing eligibility for Financial aid & other Services
Supportive Services
UI Information
Follow-Up
Screened Referrals
Job Club
Job Development
Career Services
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Development of IEP
In-depth interviewing & evaluation to identify employment barriers &
appropriate employment goals
Comprehensive & Specialized Assessments
Group Counseling
Internships and Work Experience linked to careers
Out of area job search assistance and relocation assistance
Individual Counseling & Career Planning
Case Management
Short-term pre-vocational services
Financial Literacy Services
English language acquisition and integrated education and taining
Workforce preparation activities
TRAINING SERVICES
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occupational skills training, including training for
nontraditional employment
on-the-job training
Incumbent Worker Training in acdordance with the Act
programs that combine workplace training with related
instruction which may include cooperative education
programs
training programs operated by the private sector
skill upgrading and retraining
entrepreneurial training
Transitional jobs in accordance with the Act
job readiness training in combination with services
described in any clauses (i through viii) employer or group
of employers to employ and individual upon successful
completion of the training
• adult education and literacy activities provided in
combination with services described above, and
• customized training conducted with a commitment by
an employer or group of employers to employ and
individual upon successful completion of the training
Performance Measures
ADULT:
Entered Employment Rate
Retention Rate
Average Earnings
DISLOCATED WORKERS:
Entered Employment Rate
Retention Rate
Average Earnings
Programs will transition from Workforce Investment Act Common performance
measures to WIOA performance measures. While PY 2015 performance measures
have not been received, the successful bidder is required to meet or exceed Region
Q performance goals. PY 2014 performance goals are listed as a reference.
Region Q Local Area PY 2014 Goals
ADULTS
Entered Employment Rate
Employment Retention
6-Months Earnings
82.50%
92.50 %
$ 12,800
DISLOCATED WORKERS
Entered Employment Rate
Employment Retention
6-Months Earnings
90.00%
93.00 %
$ 15,500
Financial Information
Cost Reimbursement Contract
• Contract Extension
• Budget Plan
• WIOA Budget Sheets
Proposal Instructions
Submit proposals no later than
12:00 Noon EST on April 24, 2015
to the Region Q Local Area Office.
www.time.gov -EST
Proposals must include:
Page Numbers
(1) One copy labeled “Original”
(5) Five copies of RFP
Submitted in 3-ring binder
Completion of all forms
Proposal Format and Required Forms in Order
REMEMBER…..
AFTER THE BIDDERS’ CONFERENCE,
STAFF WILL NOT RESPOND TO ANY
QUESTIONS ASKED IN WRITING,
PERSON OR BY TELEPHONE!
QUESTIONS
AND
ANSWERS
REGION Q WORKFORCE
DEVELOPMENT CONSORTIUM
Region Q Workforce Investment Consortium is an
Equal Opportunity Employer/Program
Auxiliary aids and services are available upon
request for individuals with disabilities