1 F5 Security Products FirePass SSL VPN Presented by: Product Management Version 3 Oct. 17, 2008 2 Presentation Topics SSL VPN market and Trends FirePass SSL VPN Base Functional Overview. Features and Benefits – Reflects release 6.0.2 Release 6.0.3 – Sept. 08 FirePass Look-ahead Strategy Selling our solution Resource help Summary 3 The Leader in Application Delivery Networking Remote Users At Home On the Road Datacenter Application Delivery Network FirePass Microsoft Outlook Browser Microsoft Exchange Server 4 TheInfoPro Wave 3 Survey – Spring 2007 TheInfopro interview with all 133 Fortune 1000 and midsize enterprise customers Top Concerns: – Network security continues to top the list of areas of concern, along with managing growth while keeping costs under control, managing network performance under demanding conditions, including addressing the issue of aging hardware 5 SSL VPN Market Source: Gartner Dataquest (April 2007) 6 SSL World Wide Revenue 2005-2010 SSL Total Sales 500 450 400 350 300 M illions of 250 Dollars 200 150 100 50 0 2005 2006 2007 2008 From Gartner® SSL VPN Vendor Revenue Forecast Published 7/06 2009 2010 7 Market Trends Enterprise • Anytime/Anywhere Access • Continuous Business Operations • Lower Costs IT Staff Squeezed • Overworked • Expanding Security Needs Users • Reliable and Easy to use • Support for non-Windows machines • More than just webmail 8 Market Trends SSL VPN is becoming the mainstream technology of choice for remote access. Key trends and drivers for the SSL VPN market and the potential impacts are: Market Trend Potential Impact Consolidation of remote access across the enterprise Need for highly scalable, high performance SSL VPNs for ALL remote access needs Increasing use of mobile devices in the enterprise Need for remote access from emerging mobile device/client Operating Systems Disaster recovery and business continuity planning Need for anytime, anywhere access during emergencies using SSL VPN technology Increasing use of wireless LAN in the enterprise for employee and guest access Need for securing access to wireless LAN Securing internal LAN access from un-authorized users and client devices Need for high performance access control solution to secure internal LAN access 9 Application Delivery Network Security is a key technology and Solution component of ADN International Data Center Users Applications Big-IP Local Global Link Traffic Traffic Controller Manager Manager Secure Acceleration Access WANFirePass optimization SSL VPN Web – Acceleration ASM - Web App Firewall TMOS iControl/ iRules Enterprise Manager Storage Virtualization Acopia 11 Key FirePass Features Access Control – Authentication – Authorization – Endpoint Security – Audit Application Access Modes ( Connectivity Options ) – Network Access – Application Access – Portal Access Visual Policy Management Clustering & Failover Platforms – SMB to large enterprises 12 FirePass 6.0.3 Key Feature Summary (Released September 2008) Support for FullArmor Group Policy Anywhere functions Protected Workspace enhancements Java bases AppTunnels and terminal services FirePass Reverse Proxy enhancements Windows Vista SP1 and Windows XP 3 support MAC Intel client 10.5 support and enhancements Standalone client enhancements Product serviceability, guide, and online help improvements 13 User Authentication with Master Groups Wide range of Authentication – – – – – – Active Directory LDAP RADIUS Client Certificates 2-Factor Auth (RSA SecurID and others) HTTP Forms based and Basic Auth Authentication based on Group – For e.g., 2-Factor auth for employees, RADIUS auth for partners 14 Simplified Access Policy Management using Resource Groups FirePass Features & Functions • Resource Alias – Automated update of access policies based on resource • Resource Groups – Drastically reduces changes to individual access policies new resources are added/modified • Enterprise Integration – Integration with AD, RADIUS, LDAP, Citrix MetaFrame etc. Multiple User Groups Multiple Resources Corporate Resource Group HR Application Intranet Employee Group Business Benefit: • Simplification by reducing configuration changes • Automated policy updates via Instant Access Policy Provisioning • Adaptable to new business needs • Instantly provision new resources • Change resources without having to update individual access policies Microsoft Exchange Sales Resource Group Sales Dept Group 15 Strong Endpoint Security • Client Integrity Checking – Checks for AV/FW software, OS patch etc. • Protected (Secure) Workspace – Prevent accidental file leakage • Cache Cleaner – Clear temp. files, browser cache • Device level authentication – Machine certificates – Well known process – Pre-defined registry entry 16 Access Modes Portal Access – Access to Web applications & portals via FirePass Reverse Proxy – Web based access to email, windows files – Any browser based client device including mobile devices Application Access – Access to specific client/server applications (hosts, ports) – Application level audit and access control – Windows 2000/XP/Vista clients Network Access – Support for ANY TCP/UDP network applications – Full layer 3 network access (IPSec equivalent) – Broad client support Windows, Mac, Linux, PocketPC & SmartPhone 17 FirePass Network Access ® Extend Corporate Network to Employees from Corporate Device Corporate Network Corporate Laptop Browser Microsoft Outlook Microsoft Exchange Server Network Access FirePass® SSL VPN Tunnel Benefits: • Increased productivity • Reduced operational costs Client support Enterprise integration Application access • Windows Vista, XP, 2000 • Windows Mobile 5 & 6 (Pocket PC & Smartphone) • Linux • Automated deployment • Centralized policies • VLAN Support • Any Internet connection • Mac (incl. Intel based Mac) • Any IP-based application • Optimization 18 FirePass Network Access ® Endpoint Security Features FirePass® Full Network Quarantine Network Please update your machine! Benefits: • Strong Security • Protection against attacks Deep integrity check Quarantine policy support • Specific antivirus / FW checks • Registry, client cert, file checks • Windows OS patch levels • Ensure policy compliance • Automatic direction to quarantine 19 Application Access Secure Extranet or Employee Access Corporate Network Partner PC • Terminal Servers • Legacy Hosts • Citrix Browser Microsoft Outlook Application Access FirePass® SSL VPN Tunnel Benefits: • Strong Security • Client/Server Applications • Application-level auditing Client support Restricted access Detailed logging – Standard web browsers – Java/ActiveX capable – Defined applications – No network connection – Session details – Specific applications 20 Citrix Application Interoperability Flexible Integration Options Session Reliability Support – Terminal Services – Static AppTunnels – Portal Access Citrix Seamless Windows Support Citrix Deployment Guide on f5.com 21 Portal Access Secure Ubiquitous Access from Any Web-Enabled Device Corporate Network Kiosk/Home PC • Web • Email • File Servers Browser Portal Access FirePass® SSL Benefits: • Improved productivity • Reduced operational costs Client support Directory integration Application Ready Access • Any web-enabled device • SSL security • Automated group mapping • OWA 2007, SharePoint 2007, Oracle, • SSO integration SAP Portal, Peoplesoft HR Portal etc. • Wide range of web app content 22 Web Application Interoperability Next generation reverse proxy – New and improved HTML and JavaScript Parsing Engines Application Ready Access – Outlook Web Access (OWA) 2007 – SharePoint 2007 – iNotes 7.0 – Oracle Portal (3.1) to 10g – PeopleSoft HR Portal 8.1 – SAP Portal – .. Emerging Web 2.0 Content Support – HTML, Javascript, Java, Flash, AJAX Web Server Client FirePass Reverse Proxy Internet 23 Desktop / Laptop Client OS Support • Intel Macs • Client/Server Apps • Web based Apps • Web based Files • Vista 64 bit • Client/Server Apps • Web based Apps • Web based Files • XP 64 bit • Client/Server Apps • Web based Apps • Web based Files 24 MS SharePoint & OWA 2007 Application Delivery • Security • Firepass Reverse Proxy • Granular Access Policy • Performance • Web Acceleration • Local Traffic Management • Availability • Access from any device • Global Load Balancing 25 Portal Access Policy-based security controls Corporate Network Kiosk/Home PC • Web • Email • File Servers Cache/Temp File Cleanup Content Inspection Engine Protected Workspace Portal Access FirePass® SSL Benefits: • Enhanced Security Public Access Security Reverse proxy Content Inspection – Cache cleanup – Protected workspace – URL obfuscation – Cookie protection – Browser cache control – Block inappropriate traffic – Integrated virus scanner 26 Improving the User Experience 27 Enhanced Mobile User Support “Holy cow!! Forget MobileMe, I now have my entire work calendar on my iPhone so I can manage my work and personal life much better. It also worked extremely well for mail.” — F5 Beta Tester Feedback 28 Mobile User Support Application ready Access Mobile user Authorized Applications Visual Policy Editor Windows Mobile 5 & 6 Support + - Portal Access End-Point Secure Access Policy Management + Firewall Internet FirePass® Specific Application Access Tunnel iPhone support Standard (Safari) Browser Intranet Network Access 29 Visual Policy Editor Simplified policy management Point and click interface to easily define end-point access policies Single point of management for FirePass clusters 30 Visual Policy Editor Graphically associates a policy relationship between end-points, users and resources 31 Group Policy for Remote & Mobile Users Extend Group Policy to nonDomain endpoints. Protects against loss of sensitive data. Regulatory concerns? Comply with HIPAA, PCI & GLBA. Integrated with Visual Policy Editor for easy deployment. 32 Group Policy Creation Pre-defined templates for common policies Custom template upload option 33 Customization 34 FirePass Provides Enterprise Class Scale and Availability Scalability Supports up to 2,000 concurrent users per device Support up to 20,000 users per cluster “The reliability is very good. The FirePass boxes have been running flawlessly for about a year now” - Salvatore Ranazzisi, Global Network Architect, Organon Pharmaceuticals Availability Out of the box clustering (no 3rd party products required) Built in load-balancing Optimized integration with F5 traffic management products Redundant Hardware and Software Options Available “FirePass failover capability is excellent. ” - Joseph Girodo, Group Manager, Sports Authority 35 Best in Class SSL VPN The FirePass 4100 is the best remote access solution we've seen to date. It trumps other SSL VPN offerings with its ease of use, industrial strength hardware platform and advanced security features for unmanaged endpoint devices, one of the biggest risks emerging in this space. --George Wrenn - editor, Information Security Magazine Best in Class Features & Performance Security • Broad End Point Security - Anti virus, Firewall, OS, File Checks • Granular Access Policies Productivity • Secure Remote Access - Any Time, Any Place - Any Application - Any Device Scalability • Up to 2,000 conc. users • Up to 20,000 conc. user clustering •Scale with LTM Integration Lowest Cost of Ownership Broad Infrastructure Support • Any Client / Application • 3rd Party Infrastructure - Active Directory, LDAP, etc Lowest Cost Pricing Structure • Most features included with core price • Flat fee failover device Easy Maintenance & Deployment • Award-winning GUI • Visual Based Policy Editor • Home page and GUI localization Established Market Leadership Reader Trust Product cited in Best IPSec/SSL VPN category of Reader Trust Awards 2007 Network World Network World 2006 ‘Best of Tests’ Finalist Award Frost & Sullivan Frost & Sullivan Award for Market Penetration Leadership Award October 2007 EAL-2 ADV_SDM ALC_FLR.1 36 FirePass Clustering Cluster Nodes can be located anywhere Policy, Resource, Access information is distributed US Cluster master – Logs are centralized EMEA IP config is not distributed – IP, DNS, Routes are local to cluster – For example, the same RADIUS server can be defined identically but will resolve differently APAC 37 FirePass platform selection guide 1200 4100 4300 SME Medium Enterprise Medium to Large Enterprise, Service Providers 50 to 250 250 to 5500 2500 to several 10,000s Recommended conc. users (per price/performance)* 100 500 2000 Max. conc. users per device 100 2000 2000 2 (10/100) 4 (10/100/1000) 4 (10/100/1000) Single Core Two Single Core (Better Performance) Two Dual Core (Best Performance) 512 MB 4GB (on 4110, 4120, 4130) and 8 GB (4140, 4150) 8GB Redundant Power Supply No Optional Yes (Built-in) Optional fiber ports No No Yes (2) Clustering No Yes Yes Yes Yes Yes Target company size (# of Employees) Included Ethernet ports CPU Speed Base memory Failover *Pricing is same on 4100 and 4300 for 1000 conc. users and above 38 FirePass Product Range Small to Medium Enterprise FirePass 1200 Series Entry level server designed for the small to medium enterprise; supports from 10 to 100 concurrent users •1U rack-mount server •Single core CPU •Non-expandable •10 – 100 concurrent users •Host adapter •Mobile adapter Medium to Large Enterprise FirePass 4100 Series FirePass 4300 Series Designed for the medium size enterprise; recommended up to 500 concurrent users per server Designed for the medium to large enterprise; supports up to 2000 concurrent users per server •2U rack-mount server •2 Single core CPU •Cluster expandable to 10 nodes – 1 master node and 9 slave nodes •Recommended concurrent user add-ons: up to 500 concurrent users per node, 20,000 max in a cluster •Host Adapter • Hardware factory options •SSL Card •FIPS SSL card •Additional memory •2U rack-mount server •2 Dual core CPU •Cluster expandable to 10 nodes – 1 master node and 9 slave nodes •Recommended concurrent user •add-ons: up to 2000 concurrent users per node, 20,000 max in a cluster •Host adapter • Hardware factory options •SSL Card •FIPS SSL Card •Additional memory 39 FirePass Customers Large enterprises, small/medium enterprises (SME) Service providers (Carriers & MSP) Government organizations Multiple industries Reference Success Stories on F5.com 40 Key Discovery Questions Who are the remote users (employees/partners/suppliers etc.) ? What applications do your users need to access securely ? What client devices/OS do you allow on your network ? How many concurrent users require secure access ? How do you enforce your endpoint security policy ? How are your users authenticated ? 41 Who are the FirePass Competitors? Juniper – Secure Access (SA) Platform Citrix – NetScaler Cisco – ASA Aventail – EX Series Others – Microsoft Internet Access Gateway, NeoAccel, Nortel, Array, and many more…. 42 Key Differentiators Best Endpoint Security Solution – Protected Workspace and Cache Cleaner – OS and AV inspection – Group Policy Templates Broader Client & Application Interoperability – Windows, iMac and Linux – iPhone and WinMobile Devices – Browser based and standalone client software Simplified Management and Deployment – Visual Policy Editor – Integration with BIG-IP GTM 43 Resource Help PMM/TMM – Peter Silva – TMM – Andy Oehler - PM – Jonathan George - PMM Product Management Engineers – Technical Team working with Product Management • Keith R. FirePass, MSM, EM • Brian T. WanJet, Web Accelerator • Dan G. ASM, LTM • Nat T. New Technology Research • Mike L. LTM, GTM, Everything Else Resources: – *CAT (Outlook): Searchable Archives! – Mainstreet Site (Competitive Repository Goldmine) • http://mainstreet/sites/sales/competitive/ • “Engaging the CAT team” PDF – “Monthly” Newsletter 44 Resource Help F5.com - Product – http://f5.com/products/firePass F5.Com White Papers – http://f5.com/solution-center/white-papers Edge Site being refreshed – complete by Feb 7th – Sales/customer presentations – Collateral – White Papers – Deployment Guide 45 What Can I Do To Expand FirePass Market Share? Theme: Market Leading Remote Secure Access Strategy New releases in April will make us a True market leader in: Unified Access Start talking about it – Get a “buzz” going today for sales tomorrow – Leverage existing customers; many still don’t know we have a remote access security solution – It is old news for us, but the majority of folks are still not educated on the advantages of SSL VPN and/or FirePass in particular Know the product, and have confidence in it – Customers can smell fear and uncertainty; Juniper excels at creating both – The product is only as saleable as the people selling it Leverage the F5 name – F5 is synonymous with success! 46 F5 Strengths F5 is the Application Delivery Networking Leader! – BIG-IP dominates all the markets where it participates – TMOS platform is revolutionary approach that no one else can offer – Strong partnerships with leading application vendors • Microsoft, Oracle, SAP, etc. – Applications are our core competence • Most of our competitors have first begun to focus on the ADN market within the last couple of months; they are not prepared to make the transition (i.e. Juniper, Citrix, Cisco, etc.) – F5 now has a market leading security solutions strategy Summary: We own the secure application delivery networking space, so own the SSL VPN! 47 FirePass Look-ahead Strategy FirePass will continue to support new features and product support for some time by supporting a separate FirePass and BIG-IP product line FirePass will maintain product competitiveness by adding further product feature differentiation FirePass will focus on functionality that can be leveraged by both FirePass and BIG-IP SAM First release of BIG-IP SAM will support Granular Network Access only. Will adopt FirePass Application access proxy and other features over time 48 Summary: FirePass Delivers Key Features – – – – – – Enterprise-class, High Availability platform Built-in, load balanced clustering Visual Policy Editor and 30 Minute install Supports Windows, Mac, Linux, Solaris and other clients Built-in Protected Workspace and end-point security Integrates with existing enterprise infrastructure and applications Key differentiators – – – – Comprehensive end-point security Powerful, easy to use management interface Scalability, Performance and Reliability Breadth of clients, applications and infrastructure Competitive Advantage – Best combination of capabilities, usability and security – Lowest Total Cost of Ownership and Highest ROI 49