MOBILE DEVICE DEPLOYMENT (IPADS) AND BOYD POLICY Presented by Tyler Wallace OBJECTIVES Understand various methods of mobile device deployment Understand best practices of iPad utilization within healthcare Essentials of a BYOD policy IPAD St. PROJECT Mary’s / UGA / GHSU 110+ iPads to med students and employed physician preceptors Included deployment, training, policies, and support DOWNLOAD APPLICATIONS Draw MD Cardiology iPad MicroMedex iPad, iPhone, Android Visual Drug Information DX iPad, iPhone, Android, Web-Based DEVICE UTILIZATION EMR remote access Medical applications Productivity applications E-mail Research Cloud Storage YouTube DEPLOYMENT OPTIONS 1. Nothing Physician / Staff Owned Device EMR Access only through Citrix Receiver 2. Apple Configurator 3. Hospital Owned Device Mobile Device Manager (MDM) Hospital Owned Device APPLE CONFIGURATOR Free to download on OS X 10.7 Hardwire the Mac to iPads Uses “profiles” to manage device Mandate Password Remove YouTube Various others Profiles can be removed by end user iPads must be manually audited MOBILE DEVICE MANAGER ASP Solution accessed via internet Wireless Management of iPads Ability to push out apps Admin notified if “profiles” are removed Tracks iPads UI requires no IT experience Cost is $3 per month per device Typically 25 device minimum MDM VENDORS Mobile Iron, Good, Air Watch Demo all of them Ask about purchasing agreements Don’t use a cheap vendor or existing vendor “just because” Personal choice - Air Watch DEMO APPLICATIONS Productivity Clinical Enroll Apps Apps in MDM LESSONS LEARNED Adequate wireless network Don’t assume people know iOS End user can remove any security that you put on iOS Not every vendor “works with iPads” Once one department gets an iPad they all want one BRING YOUR OWN DEVICE Primarily EMR and E-mail Make sure end user has password set on device EMR access Accessed via Citrix Receiver app Must use AD account for entry Must use EMR password Timeout after 30 minutes Three levels of security BOYD – E-MAIL Password is mandated User must sign waiver and initial each time for below items User responsible for backups No hardware or software support Notify immediately if device is lost Will wipe all data if deemed necessary COMMON QUESTIONS What about Android/Windows 8? What about Dropbox? How much effort is there to support iPads from IT? How secure are iPads? What happens when end user loses the iPad? How much hard drive space do we need and do we need 4G? CONTACTS Tyler Wallace St. Mary’s Health Care System twallace@stmarysathens.org Rudy Diedreck Visual DX Sales rdiedreck@logicalimages.com Jennifer Oates Air Watch Sales jenniferoates@air-watch.com