U.S. Department of Veterans Affairs
Outline
•VA Progress
Update
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•Strategic
Partnerships
•Q & A
U.S. Department of Veterans Affairs
VA Administrations
• Veterans Health Administration (VHA)
• Health care for 9.1 million enrolled Veterans
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• Veterans
Benefits
Administration (VBA)
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• Administers benefits (disability, pension, education,
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insurance, loans, rehabilitation)
• National Cemetery Administration (NCA)
• Honors Veterans & families with final resting places &
commemorates their service and sacrifice.
U.S. Department of Veterans Affairs
Benefits & Services
• $50 billion for Post-9/11 GI Bill education since 2009.
• $1.1 billion for vocational rehabilitation & employment in 2014.
• Life insurance
for 6.5 million
Veterans,
Servicemembers,
and families.
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• 2.2 million INTRO
home loans, with
the lowest foreclosure rate and highest
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satisfaction rate in the mortgage industry.
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• $58 billion compensation benefits for 3.9 million Veterans in 2014 —
with $66 billion forecasted for 4.2 million Veterans in 2015.
• 125,188 interments in National Cemeteries, 365,000 headstones and
markers, and 618,000 presidential memorial certificates in 2014.
• 1.3 million completed claims in 2014 — 150,000 more than in 2013 —
with the backlog shrunk about 80% in past two years.
U.S. Department of Veterans Affairs
Our Health Care Clients
Over 9 million Veterans are enrolled for VA health care —
from the 90-year-old Veteran of WW II,
the 80-year-old Veteran of Korea,
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the 60-year-old Veteran of Vietnam,
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Veteran of the Persian Gulf, and
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the
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Iraq and Afghanistan.
Video
U.S. Department of Veterans Affairs
Why VA Health Care?
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A triad of unique capabilities
U.S. Department of Veterans Affairs
Groundbreaking Research
• 3 Nobel Prizes and 7 Lasker Awards
• Groundbreaking research into PTSD, TBI, and
telehealth and personal-assistance technology
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• Multiple advances in prosthetics, in identifying
genetic risk factors for numerous diseases, and in
treating Spinal Cord Injury (SCI)
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• Developed theClick
implantable
pacemaker,
conducted the first successful liver transplants, and
created the nicotine patch to help smokers quit
• Partnered with DARPA to design artificial limbs that
respond to thoughts of paralyzed patients — a
system called “Braingate,” featured by 60 Minutes in
2012
• $1.8 billion for over 2,200 research projects in 2015
U.S. Department of Veterans Affairs
Education & Training
• VA partners with over 1,800 educational
institutions & organizations on hundreds
of initiatives & research projects.
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• VA trains 120,000 healthcare workers
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each year:
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• 62,000 medical students and
residents
• 23,000 nursing students
• 33,000 students in other health fields
• An estimated 70% of all U.S. doctors
have trained with VA.
U.S. Department of Veterans Affairs
Clinical Care
• 55 million completed appointments
in 2014, serving 6.6 million unique
patients.
•
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National leader in telehealth, with 2
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in 2014.
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• National leader in reducing MRSA
infections — down 68.6% since 2007.
• Higher satisfaction ratings from
Veterans than private hospitals
receive from their patients, per the
American Customer Satisfaction
Index.
U.S. Department of Veterans Affairs
An Aging Veteran Population
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U.S. Department of Veterans Affairs
The Rise in Medical Issues
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U.S. Department of Veterans Affairs
The Rise in Degree of Disability
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U.S. Department of Veterans Affairs
The Rise in Compensation
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U.S. Department of Veterans Affairs
Factors Fueling Demand
• Aging Veteran population
• More than a decade of war
•
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Agent Orange-related claims
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• Click
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claims
appeal
process
• Increased medical claims issues
• Higher survival rates of the wounded
• More sophisticated methods for
identifying and treating Veterans
U.S. Department of Veterans Affairs
Progress on Access
• 7 million more appointments completed by VA or through
VA in the past 12 months.
• 97% of appointments
are now
completed
within 30 days of
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the Veteran’s preferred date.
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• 87% are
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• 22% are same-day appointments.
• Average wait time for completed appointments:
• 4 days for Primary Care
• 5 days for Specialty Care
• 3 days for Mental Health Care
U.S. Department of Veterans Affairs
Progress on the Claims Backlog
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U.S. Department of Veterans Affairs
Progress on Veteran Homelessness
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U.S. Department of Veterans Affairs
MyVA Transformation
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U.S. Department of Veterans Affairs
Strategic Partnerships Mission
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Leverage
resources
to the VA on an
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effective
and consistent
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the Department,
to improve
the Veteran
experience while enhancing productivity and
efficiency across the enterprise.
U.S. Department of Veterans Affairs
Strategic Partnerships
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Jackson Pollock, 1952
U.S. Department of Veterans Affairs
Goals: Four Paths to Excellence
Maximize
External
Proposals
Opportunistically match external, unsolicited offerings to help
with existing and emerging Veteran needs.
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Empower
VA employees
with effective
tools and support to
engage in meaningful and mutually beneficial partnerships at
all levels of
VA.
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Empower
Employees
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Proactive
Proactively solicit and engage in partnerships to help with
existing and emerging Veteran needs.
Engagement
Sustain
Improve
Replicate
Sustain, Improve, and Replicate established partnerships to
more effectively leverage resources and serve Veterans.
Overarching Goal: VA becomes a Leader in the National Veterans
Partnerships Space
U.S. Department of Veterans Affairs
Goal 1: Maximize External Proposals
Over the last 9 months, we’ve met with over 120 external
organizations to discuss areas of potential partnership.
Ideas are then triaged, vetted, and implemented.
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U.S. Department of Veterans Affairs
Goal 2: Empower Employees
VA P3
Directive
Published
4/2015
Vetting Forms
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Internal &
External
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Websites
Toolkit
2016
Relational
Database
4/2016
U.S. Department of Veterans Affairs
MOA Template
Published
6/2015
SP 101 TMS
Training
Coming Soon!
12/2015
Goal 3: Proactive Engagement
• Through a tasking of each Administration, we have
built a baseline Strategic Partnership Needs Portfolio
(SPNP) outlining needs across VHA, VBA, and NCA.
• The SPNP is envisioned as a dynamic document that
will be continually updated as emerging needs are
identified by VA staff working both in Central Office
and the field.
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• Once Veterans’ needs and gaps are identified and
quantified across our system, the SP team can
proactively engage potential partners and prepare
them with options, tailored to their areas of expertise.
• Areas of focus:
– Mental Health
– Homelessness
– Employment
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U.S. Department of Veterans Affairs
Goal 4: Sustain, Improve, & Replicate
• The SP Team is building a Relational Database
that will capture current engagement
activities between VA staff/offices and
external stakeholders.
• This database will make it easier for VA staff
to build off the success of other facilities and
replicate
best
within their own
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office.
• Plans are underway to utilize Salesforce.com
CRM technology to collect this information.
• Coming soon! November 2015
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– Data call to the field asking for sites to provide
us with information about their existing
partnerships.
U.S. Department of Veterans Affairs
Best Practice Partnership
Specialty
Advance
Parkinson's disease medications
Neurology
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Deep Brain Stimulation
TAVR and aortic & cerebral shunts
Surgery/Cardiology
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Neurosurgery/Neurology
Cardiology
Pacemaker
& AICD
monitoring
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Anesthesia
Prevention of peri-operative myocardial infarction
Mental Health/Internal
Medicine
Coordinated therapy of PTS and OEF/OIF care
Mental Health
Cognitive therapy for schizophrenia
ENT/Neurosurgery
Disabling tinnitus
Orthopedics & Endocrinology
Polytrauma fracture and heterotopic ossification
Veteran Aging Processes
Linking military injuries to increased risks of
neurodegeneration
U.S. Department of Veterans Affairs
Existing & Emerging Partnerships
Los Angles/UCLA
Team Rubicon
National Elks Lodges
Johnson & Johnson
Wounded Warrior Project
Samsung
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Walgreens (video)
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Starbucks
NASCAR
USAA
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of America
GE Healthcare
PenFed
Give an Hour
Psych Armor
DoD
SoCal Grantmakers
Project Healing Waters Fly Fishing
McKesson Foundation
Council on Foundations
The White House
And many, many more!
U.S. Department of Veterans Affairs
Brain Research Focus
TBI SOTA – 24, 25 Aug 2015
Head Health – Spring, 2016
• TBI VA/DOD
ResearchTO
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• Showcase
Innovative
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Progress and Solutions
• Better Understanding of
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Brain Injury Evolution &
• Promote Implementation of
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Processes;
term Effects
• VA Leadership Opportunity
• Improved Rehabilitation
• Establish & Reinforce Major
Procedures and Metrics
Private/Public Partnerships
• SECVA Announcement of
Spring 2016 VA Head Health
across America Event
U.S. Department of Veterans Affairs
Strategic Partnerships
Maximize
External
Proposals
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Leader in the
Empower
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National
Employees
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Proactive
Engagement
Sustain
Improve
Replicate
U.S. Department of Veterans Affairs
Veterans
Partnerships
Space
Strategic Partnerships
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Frank Stella, 1967, Harran II
U.S. Department of Veterans Affairs
SP Team
• Matt Collier, Senior Advisor to the Secretary for SP;
matthew.collier2@va.gov; 805.551.8216
•
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Doug Carmon, Special Assistant to the Secretary on
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P3; doug.Carmon@va.gov;
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• Rashi Venkataraman, Senior Program Manager;
rashi.venkataraman@va.gov; 202.461.6254
• Kacie Kelly, Senior Program Manager;
kacie.kelly@va.gov; 504.388.2863
U.S. Department of Veterans Affairs