MIM Programme INTERNATIONAL BUSINESS STRATEGIES September 7, 2009 Andrey G. Medvedev, Professor INTERNATIONAL BUSINESS STRATEGY PLAN OF THE COURSE 1. GLOBALISATION AND MULTINATIONAL COMPANIES 2. INTERNATIONAL STRATEGIC MANAGEMENT 3. GLOBAL–LOCAL DILEMMA 4. NON-INVESTMENT FOREIGN OPERATION MODES 5. INVESTMENT FOREIGN OPERATION MODES 6. INTERNATIONAL STRATEGIC ALLIANCES 7. INTERNATIONAL ORGANISATION DESIGN AND CONTROL 8. THE SUBSIDIARY-LEVEL STRATEGY 9. INTERNATIONAL OPERATIONS STRATEGY 10. REPORT PRESENTATIONS 11. INTERNATIONAL FUNCTIONAL STRATEGIES. CONCLUSIONS © Andrey Medvedev PHILOSOPHY OF THE COURSE OUTWARD INTERNATIONAL BUSINESS – AN AMERICAN APPROACH INWARD INTERNATIONAL BUSINESS – GSOM APPROACH © Andrey Medvedev READINGS RECOMMENDED TEXT – Hill C. W. L. International Business, 6th ed. 2007. – Lasserre P. Global Strategic Management, 2nd ed. 2007. ADDITIONAL READING – Bartlett Ch. A., Ghoshal S., Birkinshaw J. Transnational management: text, cases, and readings in cross-border management, 5th ed. 2008. CASE COLLECTION © Andrey Medvedev COURSE ASSESSMENT IN-CLASS ACTIVITY (10 PERCENT) – TEAM CASE ANALYSIS AND DISCUSSIONS • STRATEGY, OD, FDI MODE SELECTION, COMPARISONS OF FOMs MIMI-STUDIES AND IN-CLASS TESTS (20 PERCENT) – MNC PRESENTATIONS (IN GROUPS OF TWO) – MICRO-TESTS GROUP PROJECT REPORT (20 PERCENT) – INTERNATIONAL CASE ANALYSIS WRITTEN REPORT AND ORAL PRESENTATION EXAMINATION (50 PERCENT) – WRITTEN TEST © Andrey Medvedev 1. GLOBALISATION AND MULTINATIONAL COMPANIES 1. THE NATURE OF INTERNATIONAL BUSINESS 2. MODEL FOR ANALYSIS OF FOREIGN ENTRY 3. INTERNATIONAL BUSINESS ENVIRONMENT 4. TYPOLOGY OF CROSS-BORDER OPERATIONS 5. MULTINATIONAL CORPORATIONS © Andrey Medvedev GLOBALISATION IS A MEGA TREND, AND IT WILL PREVAIL BASED ON ITS KEY DRIVERS: TECHNICAL PROGRESS, POLITICS AND ECONOMICS Dr. Ulrich Lehner, President and СЕО, Henkel KGaA © Andrey Medvedev THE NATURE OF INTERNATIONAL BUSINESS DOMESTIC VS. INTERNATIONAL BUSINESS MOTIVES FOR INTERNATIONALISATION – PROACTIVE MOTIVES – REACTIVE MOTIVES BARRIERS TO INTERNATIONAL BUSINESS – EXTERNAL ENVIRONMENT – MANAGERIAL BARRIERS © Andrey Medvedev IMPORTANCE OF INTERNATIONAL BUSINESS Despite being the world’s largest beer producer, Anheuser-Busch relies on the U.S. market for most of its sales. Foreign markets account for only 16 percent of its revenue. The fourth biggest beer company in the world, Heineken NV owns 115 breweries in 65 countries. The home market of the Netherlands accounts for only 14 percent of Heineken’s sales. © Andrey Medvedev GLOBALISATION GLOBALISATION – THE SHIFT TOWARDS A MORE INTEGRATED AND INTERDEPENDENT WORLD ECONOMY THE GLOBALISATION OF MARKETS – THE MERGING OF HISTORICALLY DISTINCT AND SEPARATE NATIONAL MARKETS INTO ONE HUGE GLOBAL MARKETPLACE – GILLETTE IN 120 COUNTRIES THE GLOBALISATION OF PRODUCTION – THE TENDENCY AMONG FIRMS TO SOURCE GOODS AND SERVICES FROM LOCATIONS AROUND THE GLOBE TO TAKE ADVANTAGE OF NATIONAL DIFFERENCES IN THE COST AND QUALITY OF FACTORS OF PRODUCTION – GILLETTE IN 20 COUNTRIES © Andrey Medvedev FOREIGN ENTRY: A MODEL FOR ANALYSIS Competences, values, overall strategy & OD Industry (SBA) / product nature (multi-domestic vs. global) Current performance Reasons to internationalise PEST-factors of opportunities and threats Goals of internationalisation entry mode; entry-mix; entry stages Implementation Development (real option) © Andrey Medvedev REASONS TO INTERNATIONALISE: WHY? UNSATISFACTORY CURRENT PERFORMANCE IN COUNTRIES OF EXISTING OPERATIONS BECAUSE OF – – – – – – SLOW ECONOMIC DEVELOPMENT UNATTRACTIVE REGULATION HIGH BUSINESS RISKS, COMPETITION SATURATED MARKETS, LOW DEMAND LOW EFFICIENCY, HIGH COST LACK OF RESOURCES, KNOWLEDGE, TECHNOLOGY, COMPETENCES, SKILLED SPECIALISTS © Andrey Medvedev INTERNATIONAL BUSINESS ENVIRONMENT: WHERE? DIFFERENT POLITICAL AND ECONOMIC ENVIRONMENT – POLITICAL RISKS, GROWTH RATE, INFLATION DIFFERENT CURRENCIES – EXCHANGE RATE FLUCTUATIONS NATIONAL REGULATION DIFFERENTIALS – ESTABLISHMENT, TAXATION, FUND REMITTANCE, CURRENCY CONVERTIBILITY NATIONAL CULTURAL DIFFERENTIALS © Andrey Medvedev RUSSIA: BUSINESS OPPORTUNITIES Igor Savelyev, Wrigley’s chief for Eastern and Southern Europe: “We’re open to more acquisitions in Russia. There’s huge growth opportunity.” 17.09.2007. Peter Forster, GM Europe president: “We remain bullish and dedicated to Russia.” 11.11.2008, at the ceremony of official opening a new plant in St. Petersburg. Sanjay Khosla, president of Kraft Foods International Inc: “We have already invested $100 million in the construction of the coffee plant... This year we will invest $50 million more to double that capacity. According to our forecasts, the crisis will not change anything… We see this trend clearly, even in the first months of 2009.” 09.06.2009, an interview with Vedomosti newspaper. © Andrey Medvedev RUSSIA: BUSINESS OPPORTUNITIES Unilever plans to spend $140 million on building Russia’s largest ice cream factory. Unilever so far has 2,000 employees in its Russian companies Antoine de Saint-Affrique, executive vice president of Unilever’s Central and Eastern European businesses: “The potential for growth is enormous here”. Russia is “a key strategy priority” for Unilever, as it has “been raising market share” and will “continue to do so. We are extremely active in this country”. 03.07.2009, an interview with St. Petersburg Times newspaper. © Andrey Medvedev RUSSIA: BUSINESS OPPORTUNITIES Intel has hired some 600 Russian computer specialists. Moscowbased Elbrus and its Novosibirsk subsidiary Unipro – two prominent but sash-strapped research centres – signed an agreement with Intel in May, 2004. The employees will actually be on the Intel’s payroll. Christian Anderka, Intel spokesman: “This makes Russia a very significant R & D centre for us. This is part of our commitment to invest in growing economies.” Hewlett-Packard announced plans to open a research centre in St. Petersburg as a result of a strategy “establishing research centres in growing economies.” Shane Robison, HP executive vice president and chief strategy and technology officer: “Russia’s high growth and pool of talent make it an exciting location to expand HP’s global research capabilities.” 30.01.2007, the statement distributed on the web. © Andrey Medvedev COUNTRY RISKS (THREATS) Possible regulation changes Low level of economic freedom High level of corruption index Two-digit inflation Dependence on oil prices Growing gap between rich and poor families NEVERTHELESS! FOREIGN COMPANIES WIN 78 PERCENT OF TAX CASES BROUGHT AGAINST THEM BY THE STATE SINCE RUSSIA HAS RAISED EXPORT DUTIES ON TIMBER, FORESTRY FIRMS INVESTED IN PROCESSING THERE © Andrey Medvedev GOALS OF INTERNATIONALISATION: WHAT FOR? DEMAND FACTORS – MARKETS; CUSTOMER ACCESS SUPPLY FACTORS – – – – UNIQUE OR CHEAPER RAW MATERIALS PRODUCTION EFFICIENCY (LABOUR, ETC.) KNOWLEDGE, TECHNOLOGY, COMPETENCES, SKILLS ATTRACTIVE BUSINESS CLIMATE (REGULATIONS, ETC.) INTERNATIONAL DIVERSIFICATION OPPORTUNITIES © Andrey Medvedev FOREIGN MARKET AND/OR INDUSTRY ENTRY MARKET ENTRY INDUSTRY ENTRY RUSSIA IS MAINLY A MARKET FOR COMPANY’S PRODUCTS RUSSIA IS VIEWED AS A SET OF RESOURCES INVESTMENT IS NOT NEEDED (OR COULD BE RELATIVELY SMALL TO SUPPORT COMMERCIAL / DISTRIBUTION OR ADMINISTRATIVE FUNCTIONS) RESOURCES MAY BE IMPORTED OR MAY BE PROCESSED ON THE SPOT (FOREIGN DIRECT INVESTMENT USUALLY TAKES PLACE) © Andrey Medvedev MARKET ENTRY FOLLOWED BY INDUSTRY ENTRY: FORD MOTOR Ford Motor, a U.S. MNC, was selling its passenger cars in Russia since the beginning of 1990s. In 2001, Ford after investing $150 million set up a facility in a Town of Vsevolozhsk, Leningrad Region to assemble Focus cars. A number of employees is 2000 persons. © Andrey Medvedev FOREIGN OPERATION METHODS (FOM): HOW? ANY TYPE OF BUSINESS ACTIVITY THAT CROSSES NATIONAL BORDERS INTERNATIONAL COMMERCIAL OPERATIONS – MERCHANDISE TRADE AND SUPPORTING OPERATIONS; TRADE IN KNOWLEDGE, TECHNOLOGY, KNOW-HOW; TRADE IN SERVICES INTERNATIONAL CONTRACTUAL OPERATIONS – LICENSING, FRANCHISING, CONTRACT MANUFACTURING INTERNATIONAL INDUSTRIAL AND TECHNOLOGY CO-OPERATION – JOINT PROJECTS FOREIGN DIRECT INVESTMENT – INTERNATIONAL INSTITUTIONAL INTEGRATION © Andrey Medvedev TIMING OF ENTRY: WHEN? WINDOW OF OPPORTUNITIES PREMATURE PHASE (LOW DEMAND, ETC.) WINDOW PHASE – THE CHOICE IS TO TAKE A FIRST-MOVER VIEW OR A FOLLOWER VIEW COMPETITIVE GROWTH PHASE – NEW ENTRY IS RISKY MATURE PHASE – COMPETITION IS WELL ESTABLISHED © Andrey Medvedev MULTINATIONAL CORPORATIONS Responsibilities of International Manager: Know a content and specific features of international business operations Understand the main reasons for foreign expansion Define internationalisation goals for the company Know the nature and legal terms of a multinational corporation’s organisation © Andrey Medvedev MULTINATIONAL CORPORATION AN ENTERPRISE WHICH OWNS OR CONTROLS PRODUCTION OR SERVICE FACILITIES OUTSIDE THE COUNTRY IN WHICH IT IS BASED FDI IS AN ACTIVITY WHICH IS SPECIFIC TO MNCs PARENT COMPANY IS LOCATED IN A HOME (PARENT) COUNTRY ITS SUBSIDIARIES (USUALLY WITH MAJORITY INTEREST OF A PARENT COMPANY) ARE LOCATED IN HOST COUNTRIES IF A PARENT COMPANY’S SHARE IN A FOREIGN ENTERPRISE IS NOT HIGH (USUALLY 49 PERCENT OR LESS) THIS ENTERPRISE MAY BE CALLED AS AFFILIATED COMPANY (AFFILIATE) © Andrey Medvedev MNC COMPOSITION THE MNC OF TODAY MAY WELL BE THE FOREIGN SUBSIDIARY OF TOMORROW A MULTINATIONAL COULD WELL BECOME THE TARGET OF A TAKEOVER BID BY FOREIGN MNCs © Andrey Medvedev MNC COMPOSITION: BSH BSH (Bosch und Siemens Hausgeräte GmbH) is a Munich-based corporate group stemmed from a joint venture set up in 1967 between Robert Bosch GmbH and Siemens AG. BSH is today made up of 70 companies in 41 countries, employing about 39,000 people. At its 43 plants located in 15 countries (Germany, France, Greece, Poland, Russia, Slovakia, Slovenia, Spain, Turkey, the United States, Mexico, Brazil, Peru, China, and Thailand), BSH produces a full range of major household appliances, including cooking equipment, dishwashers, refrigerators, freezers, washing machines, and dryers, as well as vacuum cleaners and small appliances such as coffeemakers, food processors, deep fryers, and irons. With annual sales in the year 2008 in excess of €8.8 billion, BSH is the largest maker of household appliances in both Germany and Western Europe, and ranks third worldwide. © © Андрей Andrey Medvedev Медведев QUANTITATIVE DIMENSIONS OF MULTINATIONALS NUMBER OF COUNTRIES (INTERNATIONAL DIVERSIFICATION) NUMBER OF SUBSIDIARIES II – NUMBER OF FOREIGN SUBSIDIARIES AS A PERCENTAGE OF TOTAL NUMBER OF SUBSIDIARIES REVENUE GENERATED FROM FOREIGN OPERATIONS FOREIGN ASSETS, AND NUMBER OF FOREIGN EMPLOYEES AS A PERCENTAGE OF TOTAL REVENUES, ASSETS, AND NUMBER OF EMPLOYEES TNI – INDEX COMBINING ALL THREE DIMENSIONS (REVENUES, ASSETS, AND NUMBER OF EMPLOYEES) © Andrey Medvedev MNC CHARACTERISTICS: NESTLÉ ASSETS OF WHICH ABROAD REVENUES OF WHICH ABROAD NUMBER OF EMPLOYEES OF WHICH ABROAD TNI $76.965 BILLION $65.396 BILLION $69.778 BILLION $68.586 BILLION 247 000 240 406 93.5% (2004) NUMBER OF SUBSIDIARIES OF WHICH ABROAD (IN 86 COUNTRIES) II 501 471 (13 IN RUSSIA) 94.1% (2006) 2008: NET PROFIT WAS €12 BILLION (69.4 PERCENT GROWTH) © Andrey Medvedev LARGEST MNCs BY REVENUES, $ BILLION Corporation Wal-Mart Stores ExxonMobil Royal Dutch/Shell BP Toyota Motor Chevron Total General Motors ConocoPhilips Daimler General Electric Ford Motor * 2008 ** 2004 Country US US UK UK J US F US US D US US Revenues* 378.799 372.824 355.782 291.438 230.201 210.783 187.280 182.347 178.558 177.167 176.656 172.468 TNI,%**II,%** 24.1 83.3 63.0 75.5 71.9 40.3 81.5 72.8 49.4 37.8 56.6 48.4 74.3 71.2 34.0 57.2 39.2 51.8 47.8 48.7 68.0 60.2 © Andrey Medvedev MULTINATIONALS WITH THE LARGEST TRANSNATIONALISATION INDEX Corporation Nestlé Thomson Solvay ABB Electrolux Unilever Philips Electronics Roche Holdings SCA Northern Telecom Glaxo Welcome Cable and Wireless Country Switzerland Canada Belgium Sweden/Switzerland Sweden Netherlands/UK Netherlands Switzerland Sweden Canada UK UK TNI 93.5% 93.3% 89.6% 88.6% 88.3% 87.1% 85.4% 85.1% 79.7% 78.4% 76.5% 75.6% © Andrey Medvedev GLOBAL REVENUE INDEX AND GLOBAL CAPACITY INDEX PROPOSED BY P. LASSERRE, THE GLOBAL REVENUE INDEX REPRESENTS THE RATIO OF A COMPANY’S DISTRIBUTION OF SALES IN THE MAJOR WORLD REGIONS TO THE INDUSTRY’S DISTRIBUTION OF DEMAND IN THE SAME REGIONS THE GLOBAL CAPACITY INDEX REPRESENTS, IN A SIMILAR WAY, THE RATIO OF ASSETS OR PERSONNEL BY COMBINING THE GCI AND GRI IN ONE CHART, ONE OBTAINS A MAPPING OF THE GLOBAL AMBITION OF PLAYERS THE GLOBAL STRATEGIC AMBITION EXPRESSES THE ROLE A COMPANY WANTS TO PLAY IN THE WORLD MARKETPLACE AND HOW IT VIEWS THE FUTURE COMPOSITION OF ITS SALES AND ASSETS IN THE KEY REGIONS OF THE WORLD © Andrey Medvedev MAPPING OF GLOBAL STRATEGIC AMBITION ACCORDING TO P. LASSERRE 1 Global Player Global Operator Regional Dominant Global Player Global Capability Index (GCI) Regional Player Exporter Global Exporter 0 0 Global Revenue index (GRI) © Andrey Medvedev 1 PARENT’S VALUES AND STRATEGIC DECISIONS ETHNOCENTRISM – STRATEGIC DECISIONS ARE GUIDED BY THE VALUE AND INTERESTS OF THE PARENT COMPANY ALONE POLYCENTRISM – STRATEGIC DECISIONS ARE TAILORED TO SUIT THE CULTURES OF THE VARIOUS COUNTRIES IN WHICH THE MNC COMPETES REGIOCENTRISM – A STRATEGY TRIES TO BLEND THE INTERESTS OF THE PARENT COMPANY WITH THAT OF THE SUBSIDIARY, AT LEAST ON A LIMITED REGIONAL BASIS GEOCENTRISM – THE MNC SEEKS TO INTEGRATE DIVERSE SUBSIDIARIES THROUGH A GLOBAL SYSTEMS APPROACH TO DECISION-MAKING © Andrey Medvedev MNC VALUES: TOTAL Total is a multinational energy company committed to leveraging innovation and initiative to provide a sustainable response to humankind’s energy requirements. The world’s fourth-largest oil and gas company and a world-class chemicals manufacturer, Total operates in more than 130 countries. In addition to conducting its business according to the highest standards of professional behaviour, Total maintains an ongoing commitment to transparency, dialogue and respect for others. Total is strategically dedicated to meeting the challenges faced by all its businesses when developing natural resources, protecting the environment, integrating its operations into host country cultures, and dialoguing with civil society. © Andrey Medvedev MNC GENERAL PROFILE: STORA ENSO The second largest paper & board producer in the world. It is an integrated forest products company producing magazine papers, newsprint, fine papers, packaging boards, and wood products. Total sales were EUR 12.2 billion in 2003. Percentage of sales by country is: Germany (15 percent), North America (11), UK (11), Sweden (8), France (8), Finland (6), and other countries (33 percent). Capacities are located in Finland (35 percent), Sweden (24), North America (17), Germany (15), other Europe (8), and Asia (1 percent). Average number of employees in 2004 was some 44 000. Percentage of employees by country is: Finland (34 percent), Sweden (21.3), USA (13.7), Germany (10.8), France (3.1), and other countries (17.1 percent). TNI (2004) = 68.2%. II = 88.8%. © Andrey Medvedev MNC PRESENTATION: BASF In 1865 the stock corporation Badische Anilin- & Soda-Fabrik (BASF) was founded by Friedrich Engelhorn for the production of coal tar dyes and preliminary products. BASF is the world’s leading chemical company with customers in more than 170 countries, more than 100 large production sites in 41 countries and approximately 94 000 employees. The number of subsidiaries is 298, of which 241 are located outside Germany. In 2004, BASF posted sales of €37.5 billion: 22.5 in Europe (15.2 in Germany), 9.9 in Americas, and 5.2 in the ROW. TNI = 54%. BASF supplies 8,000 products from its five business segments: chemicals (19% of total sales), plastics (28%), performance products (21%), agricultural products & nutrition (14%), and oil & gas (14%). BASF's customer industries are chemical, automotive, energy, agriculture, construction, and others. BASF's strategic goal is to continue to grow profitably. © Andrey Medvedev MNCs IN THE WORLD A NUMBER OF ENTERPRISES CLASSIFIED AS MNC APPEARS AS 77 000 (UNCTAD REPORT, 2005) SUBSIDIARIES OF MNCs COUNT IN EXCESS OF 850 000. NUMBER OF EMPLOYEES AT MNCS’ SUBSIDIARIES AMOUNTS TO 72 MILLION (2005) MNC OUTPUT ABOUT ONE-FIFTH OF THE GROSS INTERNATIONAL PRODUCT MNCS CONTRIBUTE TO 2/3 OF THE WORLD TRADE IN SOME COUNTRIES, A SHARE OF MNC AMOUNTS TO ONE THIRD OF THE GDP © Andrey Medvedev LARGEST MNCs IN EUROPE: COUNTRY OF ORIGIN GERMANY 7 FRANCE 5 UNITED KINGDOM ITALY RUSSIA SWITZERLAND NORWAY 3 2 1 1 1 DAIMLER, VOLKSWAGEN, SIEMENS, E.ON, DEUTSCHE POST, METRO, DEUTSCHE TELECOM TOTAL, CARREFOUR, ARCELORMITTAL, PEUGEOT, ELECTRICITÉ DE FRANCE ROYAL DUTCH SHELL, BP, TESCO ENI (ENERGY), FIAT GAZPROM NESTLÉ STATOILHYDRO © Andrey Medvedev ADVANTAGES OF MULTINATIONALS ECONOMIES OF SCALE MANAGERIAL AND MARKETING EXPERTISE ADVANCED TECHNOLOGIES FINANCIAL STRENGTH DIFFERENTIATED PRODUCTS © Andrey Medvedev ST. PETERSBURG AND LENINGRAD REGION (OBLAST) FINLAND LAKE ONEGA Svetogorsk Priozersk LAKE LADOGA Podporozhje Vyborg Lodeinoe Pole Primorsk ST. PETERSBURG Vsevolozhsk GULF OF FINLAND Volkhov Petrokrepost Kirovsk Sosnovyi Bor Tikhvin Ivangorod ESTONIA Kingisepp LENINGRAD OBLAST Gatchina Tosno Kirishi Slantsy The important industrial centres Luga © Andrey Medvedev MNC GENERAL PROFILE PRESENTATION: ASSIGNMENT IN GROUPS OF 2 SELECT A MULTINATIONAL CORPORATION SEARCH FOR INFORMATION ABOUT THE MNC – REPORTED DATA – THE LAST NEWS STUDY THE INFORMATION COLLECTED PREPARE A REPORT ON MNC’S GENERAL BUSINESS PROFILE – A WRITTEN REPORT (2 PAGES) – AN ORAL PRESENTATION BY SELECTED TEAMS, SEPTEMBER 14 (5 MINUTES) © Andrey Medvedev