General Meeting 13th November 2014 “Welcome!” 1 Formal Business 2 Formal business agenda • To receive the report of the directors and the accounts for the year ended 30 April 2014 • To re-elect Mr John Bush as director of the company • To elect Mr Simon Lindley as director of the company. • To ratify the appointments of Mr Glenn Ward and Mrs Chris Waters, as Men’s and Ladies’ Vice Captains respectively, for 2014-15. Both Vice-Captains will go forward to assume Captaincies after one year. 3 1. Club’s Annual Review - Tonight’s Agenda Apologies 2. Report of President Tim Banks , and to welcome Brian Curnoe as President for 2014-16 3. Report of Men’s Captain, Earl Harrison, and to welcome Peter Harley as Men’s Captain for 2014-15 4. Report of Ladies Captain, Jill Philpott, and to welcome Helen Perry as Ladies Captain for 2014-2015 5. To ratify the appointment of Ken Bonser as Chairman of Greens, co-opted under Byelaw 9. 6. Going Beyond 2014 – a short presentation by Gary Lunt and David Smith 7. To consider and, if thought fit, pass the following resolution: – That a new category of membership, Flexible Membership, be introduced, being available to new members with effect from 1st January 2015 and to existing members with effect from 1st May 2015, subject to limits to be imposed from time to time by the Directors 4 Market Harborough Golf Club Development Plan “Going Beyond 2014” 5 “Going Beyond 2014” Contents 1. The remit of the board 2. Our understanding of our situation 3. The 6 pillars of the development plan 4. Marketing Activities 5. Q&A Session 6 “Going Beyond 2014” The remit of the Board of Directors There are three typical scenarios for the board to make decisions; • Day to day business – crack on and do what is necessary within the financial capability of the golf club • Member notification – make members aware that the board has made a decision which they feel merits members being aware • Member referral – provide the members with the opportunity to review and approve or disapprove of options and decisions that the board feel are business critical to the successful operation of the golf club – Current examples would be Flexible Membership & Levies 7 Our Current Situation Finances – a year of consolidation – – – – Costs under control, but upward pressure continues Unexpected recovery of £39k from insurers We project a loss of £6k in 2014-15 Our reliance upon a cyclical overdraft and members loans remains a concern • Moving forward, we still have limited scope to plan future investments • Our understanding of the impact of an Ancient Monument listing is getting clearer; – Significantly, this leaves some of our plans leaning against a bureaucratic brick wall 8 Financial Summary Actual 2012/13 Actual 2013/14 £000 Actual + Forecast 2014/15 Forecast 2015/16 £000 £000 Bar & Catering income 166.7 211.9 216.2 220.0 Less Bar & catering costs (219.9) (220.2) (223.7) (230.0) Contribution from Bar & Catering (53.2) (8.3) (7.5) (10.0) Membership Income 352.3 336.2 354.2 360.0 Green Fees 24.8 28.9 29.0 30.0 Sundry Income 7.5 49.8** 9.7 10.0 Total Net Income 331.4 406.6 385.4 390.0 Course costs 158.4 162.9 178.7 185.0 Other Costs 183.9 217.8 212.4 220.0 Total Costs 342.3 380.7 391.1 405.0 Net Profit/ (Loss) (10.9) 25.9 (5.7) 9 (15.0) Financial Outlook • Membership: – Drop in 7 Day members reflects national decline – We will close the differential between 5 & 7 Day membership rates – We must attract new Flexible Members in 2014/15 (subject to approval) As at 30th Sept 2013 Seven Day members May 2014 Renewal As at 31/10 383 340 345 Five Day members 89 99 103 Juniors 55 41 44 Other playing members (incl honorary) 45 43 43 Total playing 572 523 535 Non-playing members 102 62 62 Total members 674 585 597 10 Ancient Monument • Implications – Learning experience – Government agencies work at a very slow pace – Big cost implications emerging • We need to go away and completely rethink our plans 11 Members Loans • We currently owe members £76,000 of which £40,000 from directors • There is no monopoly! • Invite up to 10 members to take advantage & repay directors’ loans up to a cap of £50,000 • Multiples of £5,000 • 3.5% Interest rate • Minimum 2 year term • Repayment at Club’s discretion when cash position allows – these are unsecured loans 12 Our Current Situation Our Course • Our Course is our single biggest asset • We have made significant improvements to the condition of the course • However , Scheduling as an Ancient Monument adds to unproductive costs and causes delays Our Members & Membership • Membership renewals have been brought into line with the financial year • The membership drop (net 35 across all categories) represents an approximate revenue shortfall of £24.2k • The Flexible Membership Scheme aims to attract new playing members. 50 new players would yield c£19k in a full year • We plan to hold an Open Day in Spring 2015 to showcase our club’s facilities and the friendliness of members 13 Our Current Situation Our Clubhouse • Members don’t see investment on the clubhouse as a high priority • Inevitably, funds will need to be diverted to repair or renew equipment, electrics, plumbing, etc. Our Bar & Catering • First and foremost, the Clubhouse is a service to members and the team continues to deliver high quality meals and great value • We are promoting the Clubhouse as a place for groups and families to come to 14 Our Current Situation Our Visitors • When we get visitors, we get great feedback • We have to generate greater numbers Our Golf-Shop • Our previous business model was and is untenable for a club of our size and nature – paying a Pro is unrealistic • We have not promoted Andrew’s services satisfactorily – there is much misunderstanding about what he can do for members 15 “Going Beyond 2014” The 6 Pillars of the Development Plan 1. Course – Won’t change without cash injection 2. Clubhouse – Won’t change without cash injection 3. Bar & Catering – Improving contribution through better usage 4. Membership – Proposed Flexible Membership Scheme 5. Visitors – Promote the Club actively 6. Golf -Shop – Better promotion to encourage more member support 7. Underpinning it all – the enjoyable golfing experience 16 Flexible Membership Scheme • Designed to attract new members who can’t justify a full subscription - time & cost • £375pa for 15 rounds of golf • Access to CONGU handicap • 15% Bar Card £50 top up mandatory • Encouraged to participate in social activities • Option to purchase up to 2 annual top-ups • Non-voting • Discretionary switching for existing members – within limits 17 Marketing Activities to Support the Development Plan What are we doing right now? To attract and retain Members To attract visitors; to reward repeat visits; to convert to full membership To attract use of the non-golfing facilities 18 In summary… • • • • • • • We have good professional practices in place – planned expenditure is under control within the income we currently generate We now understand members’ appetite for investment We retain the vision to “Go Beyond 2014” – And the 6 pillars will become 7 – We want to ensure we provide an enjoyable golf experience There will be key changes next year– Pat Hampson and Arthur Price-Jones step down in 2015 We do not have the funds or access to external funds required to make substantial improvements, because borrowed money always needs repayment In the meantime we will continue to manage with the resources we have We now need to vote for the Flexible Membership Scheme 19 Flexible Membership Scheme • Designed to attract new members who can’t justify a full subscription - time & cost • £375pa for 15 rounds of golf • Access to CONGU handicap • 15% Bar Card £50 top up mandatory • Encouraged to participate in social activities • Option to purchase up to 2 annual top-ups • Non-voting • Discretionary switching for existing members – within limits 20 Any Questions? 21 Approximate extent of the Ancient Monument hatched yellow Red hatchings show the farmer’s field at the centre of ‘Little Oxendon’ 22