Week 1 Agenda • • • • Course Outline Course Overview Lecture Topic: The Evolution of Telecommunications into the Internet, and the Internet into Business • First, a little housekeeping • Office Hours: Normally Friday 9:00-9:20-ish in WMC 3327 and after class Objectives of BUS466 • To establish a general sense of literacy about the Internet, how it is applied to Business, and specifically about new applications and opportunities, such as Web 2.0 • To explore Web applications and technologies, and discuss how they are or can be applied in a business environment • To go in-depth to a particular sub-topic and research its application, and possibly develop a prototype to show its function 2 The Genesis • Social Networking/Web 2.0 is somewhat revolutionary in terms of its rate of development • Millenials ‘reverse-mentoring’ Boomers 3 Skills • To understand key issues in the digital networked economy • to get in the habit of critically reading and understanding news in the area • Facebook faces constant challenges about its privacy implications • Will Google+ make Facebook Myspace? Will anything? • Is the cloud the end of privacy? How about Bill C51? 4 Skills • To understand the fundamentals of networking, and Internetworking • how the Internet works, and how applications can, and do function on the Internet • how Web 2.0 technologies, such as MUVEs, blogs, wikis, mashups, RSS, and others work • how these Web 2.0 technologies are being, or could be, used in business 5 Course Outline • 15% Participation / Seminar Contributions • 30% Technology Presentations • 30% Final Examination • 25% Term Project 6 Reference Materials • Discussion questions are assigned periodically on the course web page • http://bus466.com • Usually they focus on some posted reading, supplemented either by a library article downloadable for reading, or a reference to information or an article on a website • The first one will start next week… 7 Final • The final exam reflects the material we cover in the sessions, especially the topics you select and present. • I will add/modify topics after you have identified the issues you deem important to research and present. The final will be a series of questions on your topics, and on mine. 8 Final • The wiki writeups from the technology presentations will have to be online by the end of Week 13, since they represent the topical outline for the final. Technology Presentations • Every week group(s) will bring forward a relevant technology and present for discussion what the technology is, where it fits in relation to Internet applications, how businesses are using it, and why it is interesting. • MUVE • Wiki • blogs • social networking apps 10 Technology Presentations • I will start the presentations in week 4 with a discussion of a Web 2.0 technology that has some interesting business opportunities • Yammer 12 Technology Presentations • Your task in the next two weeks is to form a group of 4 (a group of 4 is typically comprised of between 3 and 5 persons) • You are to meet and discuss Web 2.0 applications and technologies, find one of mutual interest • In week 3, we will discuss your selections • There is a course wiki being set up on which you can discuss ideas online. I will demonstrate it at the beginning of next week. • https://wiki.sfu.ca/fall15/bus466d100 13 Technology Presentations • Once approved (dealing with duplications, clarifying the issues, etc.), you should explore the technology • general classification • related alternatives • The private course wiki will have a page with schedule preferences starting next week. • Then go look at who is using it, and what innovative business opportunities there are for this technology 14 Technology Presentations • First come, first served. There is a course wiki. We will discuss how to access and use it, and the first group to post their topic on a wiki page about group presentations owns that topic. • The wiki is linked on the course web page. • https://wiki.sfu.ca/fall15/bus466d200/ 15 The ‘Book’ • A significant concept that has emerged in this course is the power of crowdsourcing. I used a book initially, but it got old fast. • For a recommended reading list, there is a wiki created by past BUS466 participants with topics on it. We will refer to that wiki for recommended readings: • http://parker.bus.sfu.ca/bus466bok Topics Term Papers http://parker.bus.sfu.ca/bus466bok • It is my hope that we can extend this to continue evolving a ‘body of knowledge’ • We will discuss topics next week • For this term, I hope we can find new topics to add to this project 18 Weekly Seminar Format • • • • • • • • • • 30 - 50 minutes What’s new in technology this week? new applications legal issues significant, interesting events ~ up to 1 hour Seminar discussion text and readings material ~ 1 to 1.5 hours Technology presentations, discussions 19 General Topic Suggestions • Explore a web technology in depth • what it is • who is using it, and for what purpose • describe an application of it in depth • Such as... • Mashups • describe their origins, development, growth • give examples of applications of mashups • do a case study of an organization cleverly using them, and what they gain from them • OR, build a mashup to show its potential for a club, business, or key application • If you are curious, have a look at Yahoo Pipes 20 General Topic Suggestions • Compare a business that is using an innovative Web 2.0 technology with one that isn’t • what is the cost of the investment? • what are they gaining? • who is winning? 21 General Topic Suggestions • You could also look at a phenomenon, like the permanent loss of control of peoples’ privacy with new Web 2.0 applications • For example, a group presented ‘freeconomics’ and discussed the notion of ‘free’ things on the web, and what the costs are, and what the business models are. • Google doesn’t sell much, but they could buy General Motors if they felt like it. 22 General Topic Suggestions • I am open to suggestions • Form a group, discuss the topic for your technology presentation • We will spend some time next week discussing both the technology presentations and the term paper topics 23 General Topic Suggestions • Explore a general Web 2.0 technology in an overview format • what is it • where did it come from • how old is it • who is using it • what are they gaining from it 24 General Topic Suggestions • Advocacy of a Social Media technology that could change something… – Online cyberbullying, and the devastating consequences – Facebook’s automatic facial tagging technology – Couldn’t they work to fix this? Point of Reference • When starting to think about a topic, go to the BUS466BOK site and have a look at recent topics. The wiki provides a nice multimedia format so you can get a pretty good idea of past presentation materials. Discussion Question How old is the Internet? 27 The Internet • It actually evolved over a long, long time… 28 Telegraph • Samuel F. B. Morse received a patent in 1838 • Hence the name Morse code • The first message was sent from Washington to Baltimore on 24th of May 1844 • Western Union Telegraph & Co was founded in 1856 • Morse code was dropped as a US Navy communication medium in 1998 29 Transatlantic Cable • London was still world financial centre in the mid 1800s • Peabody & Company (predecessor of J. P. Morgan & Company) funded a project to lay the first transatlantic cable for telegraph • Started in 1856, completed 1858 • Queen Victoria’s congratulatory message to President Buchanan took 16 hours to transmit • Three weeks later the cable broke • A more reliable cable was laid in 1866 between St. Johns, Newfoundland and Valentia, Ireland • Immensely useful business tool 30 Telephone • Charles Bourseul had the original idea of transmitting sound over electric waves • 1876 Alexander Graham Bell patented his telephone • He asked Western Telegraph Company to buy his patent for $100,000: • "What shall we do with a toy like that?" 31 Wireless • Friedrich Hertz discovered the electromagnetic wave in 1888 • Wireless was born • Guglielmo Marchese Marconi exploited this discovery • 1901 he bridged the Atlantic with his wireless telegraphy 32 Bell Labs • Lucent Bell labs is the springboard of many of today’s communications (and computer) technologies • “Its employees have generated more than 40,000 inventions since 1925. The average home contains at least 25 products that stem from Bell Labs innovations, including phones, TVs, remote controls, VCRs, radios, stereos, CD players, and computers” 33 Transistors • 1947 Bell labs invented the transistor • Some team members left Bell Labs and founded Fairchild semiconductor • Gordon Moore, Robert Noyce left Fairchild in 1967 to found Intel • Gordon Moore made a famous prediction in 1965 • “the doubling of transistors every couple of years“ • Now known as Moore’s Law 34 Newer Technologies Yet • Satellites were developed in the 1960s for communication purposes • Optical fiber in 1966 (use of light to transmit data) • 1995: Nortel has a ‘proof of concept’ school in the United Kingdom that runs packets over electricity transmission lines 35 DARPANET (WAN) • DARPANET, Interface Message Processors (later know as routers), and TCP/IP were invented • First attempt at data networking 36 Evolution of the Internet Itself • • • • • • 1969: First IP packet sent 1969: ArpaNET commissioned by US DOD 1973: England and Norway Join 1981: BITNET emerges at CUNY 1983: Domain Names were invented 1986: NSFNet created 37 Evolution of the Internet Itself • • • • • • • • • 1990: First web server online 1991: Commercial Access 1993: Mosaic hits WWW 1994: Yahoo arrives 1994: NREN established 1995: eBay, Amazon and Craigslist 1995: Commercial ‘Ownership’ 1995: August 9 – Netscape IPO 1996: Governmental Control Issues Emerge 38 Evolution of the Internet Itself • • • • • • • • • • 1996: Intranets Emerge 1996/1997: Extranets Appear 1997: Birth of Internet2 Back to its roots Research Institutions Pulling Out 1998: Google’s IPO 2000: Dot Com Fiasco 2001: First Wikipedia entry 2003: Friendster 2004: Web 2.0 39 The PC Revolution • Microsoft was founded in 1975 • “A PC on every desk and in every home” • The proliferation of PCs gave the world an access device • Now it is a matter of connecting them 40 Novell • The company that brought the world Novell Netware • Local Area Networks were born 41 Telecom • Deregulation and new forms of competition has changed the industry significantly • Convergence is finally starting in earnest – – – – Telephone Mobile Phone Television Internet Access 42 For Next Week • Read the chapter and McKinsey article linked on the course website: http://bus466.com/schedule153-d2.html 43 For next week • Please give MediaWiki a try and introduce yourself • Your name, major, relevant interests… – Note: This is a private wiki that only current BUS 466 registrants can access – If you are not comfortable putting a photo of yourself online, I understand. Please let me know in confidence. wiki.sfu.ca/fall15/bus466d200 Go to the ‘about us’ page, log in, choose ‘edit’ and see if you can figure out how to upload a photo and add it to the list (hint: upload the file first, then link to it. Note it is case sensitive) BUS466 • Drew Parker • drew@sfu.ca • WMC 3327 (turn right at the General Office, second left, last office on right before the chicane). • 778-782-3102 (usually emails me a voice message) • http://bus466.com 45