Course Number: SPCH 1321 Course Title: Business and Professional Speech Semester Hours: 3 Foundational Component Area: Students are exposed to the theories of argument for various audiences and occasions, and are required to present a persuasive argument in the form of a sales speech. They are required to seek out credible sources in support of a fictional invention. Students demonstrate the ability to select the most appropriate organizational pattern and argument for a specific persuasive message, and to select the most persuasive visuals in support of their arguments. Students engage in interviewing exercises, and complete a resume’, in addition to three major presentations which involve audience analysis, research, composing an outline, and selecting or creating effective visual aids. Students conduct interviews and create presentations with consideration to subject, occasion, and audience. Students are given instruction in effectively applying active listening skills, and demonstrate these skills through peer evaluation, question and answer sessions, as well as interviewing exercises. Core Objectives: A. Critical Thinking, Aspect 1: “Students will demonstrate creative thinking and innovation.” Assignments in this course require the student to select an appropriate topic within the constraints of the assignment guidelines, and follow through by selecting credible source materials which not only add validity, proof and support, but also interest to the development of the specific purpose of the presentation. Development of these skills requires the student to engage in extensive scholarly research towards the creation of a well-organized, coherent outline which includes thoughtful incorporation of credible source material (See Appendix A). Students in this course invent a product, and create a persuasive sales speech using Monroe’s Motivated Sequence. Career interests are explored, including in-depth research, interviewing a professional in this career, then presenting an informative speech on the career (See Appendix C). B. Critical Thinking, Aspect 2: “Students will demonstrate effective inquiry strategies.” Assignments in this course require the student to select an appropriate topic within the constraints of the assignment guidelines, and follow through by selecting credible source materials which not only add validity, proof and support, but also interest to the development of the specific purpose of the presentation. Development of these skills requires the student to engage in extensive scholarly research towards the creation of a well-organized, coherent outline which includes thoughtful incorporation of credible source material. Interviewing exercises require students to draw on their skills of innovation and creativity, as they formulate responses to challenging interview questions in front of an audience. Students interact with the speaker after the persuasive and group speeches. They must use critical thinking skills in framing thoughtful questions or making statements pertinent to the topic being discussed (See Appendix A-C). Students must effectively utilize research to support and lend credibility to their arguments. They will research a variety of topics and will have access to written, oral, and visual resources and will subsequently evaluate the credibility of these sources (See Appendix A and Appendix C). C. Communication, Aspect 1: “Students will demonstrate effective development, interpretation, and expressions of ideas through written communication.” Students analyze events, ideas, and processes in order to understand them and explain them to their audience, as well as synthesize source materials in order to convey the unique combinations to others and to create original speeches. Students must utilize the writing process in order to create clear written responses. A portion of the speech preparation process involves the creation of a coherent outline, which infuses the ideas of the student and scholarly research, as well as the selection, or creation of, impactful visuals is a requirement of the course (See Appendix A and Appendix C). Students in this course are also expected to write and edit a professional resume that includes required elements, such as work history, education, and special skills. Students must also produce a written account of a personal interview utilizing specific questions and guidelines. Students must transfer knowledge and information gained through an oral interview into a written document (See Appendix B). D. Communication, Aspect 2: “Students will demonstrate effective development, interpretation, and expressions of ideas through oral communication.” Students analyze events, ideas, and processes in order to understand them and explain them to their audience, as well as synthesize source materials in order to convey the unique combinations to others and to create original oral texts. Students must respond orally to a variety of topics presented through aural, oral, visual, and written texts. Students in this course are required to present information and opinion in formal fashion to a live audience using appropriate verbal and nonverbal extemporaneous techniques. Selection of an interesting topic related to business and careers is based on audience analysis and inquiry (See Appendix A and Appendix C). Students also participate in practice interviews and must communicate both verbally and nonverbally as a part of this exercise. E. Communication, Aspect 3: “Students will demonstrate effective development, interpretation, and expressions of ideas through visual communication.” Students analyze events, ideas, and processes in order to understand them and explain them to their audience, as well as synthesize source materials in order to convey the unique combinations to others and to create original visual texts. Students must respond to a variety of topics presented through aural, oral, visual, and written texts. Students must create outlines that effectively and correctly communicate their arguments as a part of the speech writing and planning process. Students must also select and utilize appropriate visual aids for their specific speeches (See Appendix A and Appendix C). F. Teamwork: “Students will demonstrate the ability to consider different points of view and to work effectively with others to support a shared purpose or goal.” Students are required to use Dewey’s reflective-thinking process for group problem-solving exercises, as well as develop a group project on a topic agreed upon by all group members. All group members must share an equal part of the final presentation. Group members are required to evaluate and analyze scholarly research in the selection of a topic. Students participate by contributing ideas, and listening analytically to the ideas of others as part of the process of developing a group presentation (See Appendix A). Students must also actively engage in the interview process both in the classroom and as a part of their formal interview as a part of the professional interview assignment (See Appendix B). G. Personal Responsibility: “Students will demonstrate the ability to connect choices, actions, and consequences to ethical decision-making.” Students in this course are taught ethical speaking practices. Because speakers carry the responsibility of influencing others, they are required to use ethical, credible research methods in their search for truth. They receive instruction in research methods to aid them in avoiding plagiarism, and are required to credit the words and ideas of others. Questions of ethics are addressed when evaluating persuasive messages such as whether a course of action or policy is moral or immoral, just or unjust. Persuasive arguments can be based on a question of fact (true or false), or a question of value (right or wrong). Students in this course must identify the type of argument to develop, and ensure that their goals are ethically sound. Students practice ethical decision-making by avoiding fallacious arguments, preparing thoroughly for their speeches, and listening attentively to their classmates’ speeches. The role of listener is a critical aspect of the speech class, as well as the role of speaker. Students have an ethical obligation to provide a supportive, attentive audience to their classmates, because of the influence they exert over the speaker’s confidence. This course is based on the free and open exchange of ideas which requires students to carefully select their messages, and to respond ethically to the ideas of others. Students benefit from knowing how to ethically research, organize, and present their ideas, and society benefits from their ethical behavior in their academic careers, in their community, and in their profession (See Appendix A-C). Appendix A SPCH 1321 Group Presentation Your group must choose a scholarly topic. You will be assigned to a group of 4 to 6 persons. Your group will select a controversial topic related to the economy and/or business community (must be approved by instructor) on which you will present a report and then lead the class in a discussion. When you select a topic, subdivide the topic and assign different areas to group members. Your presentation must begin with a history of the topic, and you must have a summary section (3045 seconds). The group member who presents the history should also present the summary. You must present both the pro and con sides of the controversy and then lead the class in a discussion of your topic. Invite us to ask questions, agree or disagree with you, or share information we may have. Be prepared to field questions based on the research you’ve done. It is your responsibility to start the discussion. I want to hear each of you cite three different research sources in your reports. These cites (such as, “An article entitled ‘The Bermuda Triangle Revisited’ in the July 29, 2002 issues of Time magazine states that . . . .”) must be cited (said) along with the material supportrd. Use visual aids and/or handouts, as appropriate. Because your reports are subdivisions of the topic, you may not need an introduction and conclusion as you would in an informative or persuasive speech. Let your topic dictate what you need, but be sure that what you say makes sense and is supported by credible research. You will need to have introductory and concluding sentences. Your presentations may be informative and/or persuasive, depending on your subtopic. DO NOT READ!!! Rehearse your presentation enough that you can speak to us from notes, with the exception of any quotes and cite information you may have. If you read, the best grade you can expect is a D. Your group will have one class period (50 minutes) for the presentation, and each of your members must speak a total of 5 - 6 minutes—excluding the class discussion. Grades will be individual, not group. Appendix B Interview Packet Typed report of interview including: 1) Name, title, organization, address & phone number of interviewee. 2) The questions you asked (5-10) and your interviewee’s responses. 3) A copy of the thank-you letter you send the interviewee. Interview Presentation Who did you interview? What did you discuss? What questions did you ask & what were their responses Where did you meet? When did you meet & for how long? How did you get the interviewee’s name? How did you contact the interviewee – phone, email, in person? What information gained during the interview was most useful to you? What did you learn during the interview that made you want to continue to pursue this career? What did you learn during the interview that made you NOT want to continue to pursue this career? Appendix C Informative Career Speech Time Requirement: 5-7 minutes Value: 60 points General Purpose: To Inform Specific Purpose: After hearing my speech, the audience will know about a specific aspect of my career of choice. Requirements: 1. Present an informative Speech on a specific aspect of your career of choice. 2. Once you have researched, selected and narrowed your topic, you should interview someone in your field. Your research should give you good source information for your interview questions. 3. Three credible sources are required. One must be non-internet. One must be from the NCTC databases. Your interview material counts as one source. 4. You must attach a copy of the source information you use. For example, if you use information from a five (5) page article in Time magazine about Donald Trump, only include copies of the pages you use. 5. 6. 7. Your speech grade will be deducted one point for every 30 seconds you are short or long. A visual aid is required. If you use Power Point limit yourself to 3 slides. The interview packet will include: interview questions & answers, name, job title and place of employment (including address and phone number) of the person you interviewed, and a copy of your formal, business style thank you letter. You will present this information on a separate date. Topic Due: Outline Due: Speech Due: NORTH CENTRAL TEXAS COLLEGE COURSE SYLLABUS The North Central Texas College (NCTC) Course Syllabus provides the following as required by the Texas Higher Education Coordinating Board (THECB): (1) a brief description of the course including each major course requirement, assignment and examination; (2) the learning objectives for the course; (3) a general description of the subject matter of each lecture or discussion; and (4) any required or recommended readings. Contact information for the instructor is also provided. The Course Syllabus also provides institutional information to indicate how this course supports NCTC’s purpose and mission. Information specific to a particular section of the course will be included in the Class Syllabus and distributed to enrolled students. Course Title: Business and Professional Speech Course Prefix & Number: SPCH1321 Section Number: 400 Term Code: 122S Semester Credit Hours: 3 Lecture Hours: 48 Lab Hours: 0 Course Description (NCTC Catalog): Study of the theory and practice of speech communication in business and professional situations. Emphasis is placed on interpersonal communication technique, leadership strategy, small group communication, conflict management, and the skills necessary to conduct successful interviews, build teams (problem solving), and formal presentations. Course Prerequisite(s): Course Type: - Academic General Education Course (from Academic Course Guide Manual but not in NCTC Core) - Academic NCTC Core Curriculum Course - WECM Course Name of Instructor: Dr. Terry Moellinger Campus/Office Location: 1500 N. Corinth St., Corinth, TX 76240 Telephone Number: 940-668-7731 E-mail Address: jmoellinger@nctc.edu Name of Chair/Coordinator: Kristen Weinzapfel Office Location: Gainesville, Room 120 Telephone Number: 940-668-7731, Ext. 4379 E-mail Address: kweinzapfel@nctc.edu REQUIRED OR RECOMMENDED COURSE MATERIALS Public Speaking, Gregory, McGraw-Hill, 10th Ed. COURSE REQUIREMENTS, EVALUATION METHODS AND GRADING CRITERIA If you disagree with any posted grade, you have 48 hours from the time of the grade is posted to dispute it. . This instructor does not accept late, make-up, or extra-credit work. Students must diligently monitor their syllabus and class announcements to ensure on-time submissions of their completed work. English--capitalization, spelling, punctuation, grammar, syntax, etc. You may not use emoticons in your communications. You will lose points on your assignment if you do not use Standard English. Grading is based on a total-points system. At the end of the semester, the student’s grade will be determined by dividing the total points possible into the total points earned. 90-100% = A; 80=89% = B; 70-79% = C; 60-69% = D; 0-59% = F The following tentative assignments will be completed. Number 2 1 1 1 1 1 1 1 1 each person 1 1 Assignment Impromptu Speech Speech to Introduce Another Career Speech Career Speech Outline Career Speech Interview Packet Sales Speech Sales Speech Outline Group Presentation Group Presentation Outline 25 20 80 25 25 80 40 70 60 Points Artifact Speech Artifact Speech Outline 40 10 1 1 Online Assignment Power Point Assignment 10 10 1 1 Personal Interview Related documents to Interview 50 20 Exams @ 50 points each (the lowest grade will be dropped Final Exam Total Points 150 50 765 Attendance Policy You are expected to attend all classes. Absences will only be excused medical reasons and must be accompanied with a sighed note from a doctor. If you feel you have justification for another reason, then email your request to the instructor. You will receive the answer by email. Email is the only means by which absences may be excused in this class. Do not assume that smiling or nodding on the instructor’s part is acknowledgment of an excused absence. PROGRAM PURPOSE STATEMENT: CORE CURRICULUM NCTC seeks to implement its goal of offering quality general education curriculum in all associate degrees by offering a core of general education courses designed to help students achieve academic, career and lifelong goals. Acquiring knowledge, thinking critically, and utilizing the methodologies of various disciplines exposed students to experiences that serve to advance their personal growth. The chief focus of the General Education Core Curriculum at NCTC is to emphasize Exemplary Educational Objectives and Basic Intellectual Competencies. DEPARTMENTAL PURPOSE STATEMENT The Department of English, Speech, and Foreign Language provides quality instruction to students pursuing their academic and career goals. STATEMENT OF SKILLS AND KNOWLEDGE EXPECTED OF NCTC GRADUATES NCTC seeks to implement its goal of offering a core of general education courses designed to help students achieve academic, career and lifelong goals. The chief focus of the General Education Core Courses at NCTC is to emphasize basic intellectual competencies and broad intellectual perspectives. CORE CURRICULUM COMPONENT AREA: COMMUNICATION The overall objective of the Communication component area is to enable the student to communicate effectively in clear and correct prose in a style appropriate to the subject, occasion, and audience. STUDENT LEARNING OUTCOMES EEO C2 Student Learning Outcome 1. Present information and opinion in formal fashion to an audience. 2. Demonstrate effective use of visual aids in an oral presentation. 3. Create a coherent outline of ideas. 4. Increase confidence in communication skills. 5. Demonstrate competent interviewing skills. 6. Demonstrate ability to deliver an effective group presentation. GENERAL DESCRIPTION OF SUBJECT MATTER FOR EACH LECTURE/DISCUSSION See attached Tentative Schedule for subject material, test and assignment dates. This material is also posted in the “lessons” section of ANGEL. Last day to Withdraw For the Fall 2012 semester, the last day to withdraw from a course with a “W” is April 13, 2013. Student Rights & Responsibilities NCTC Board policy FLB (Local) Student Rights and Responsibilities states that each student shall be charged with notice and knowledge of the contents and provisions of the rules and regulations concerning student conduct. These rules and regulations are published in the Student Handbook published in conjunction with the College Catalog. All students shall obey the law, show respect for properly constituted authority, and observe correct standards of conduct. Scholastic Integrity Scholastic dishonesty shall constitute a violation of college rules and regulations and is punishable as prescribed by Board policies. Scholastic dishonesty shall include, but not be limited to cheating on a test, plagiarism, and collusion. STUDENT SUPPORT SERVICES The Office for Students with Disabilities (OSD) provides accommodations for students who have a documented disability. A disability is anything that can interfere with Accommodations learning, such as a learning disability, psychological challenge, physical illness or injury. Accommodations may include extra time on tests, tests in a distraction reduced environment, volunteer note taker in class, etc. Disability On the Corinth Campus, go to room 170 or call 940-498-6207. On the Gainesville Campus, go to room 110 in the Administration (100) Building or call 940-6684209. Students on the Bowie, Graham, Flower Mound, and online campuses should call 940-668-4209 to arrange for an intake appointment with OSD. North Central Texas College is on record as being committed to both the spirit and letter of federal equal opportunity legislation, including the Americans with Disabilities Act (ADA) of 1990, ADA Amendments Act of 2009, and Section 504 of the Rehabilitation Act of 1973 (P.L. 93-112). Student Success Financial Aid, Scholarships, and Veterans Services Tobacco-Free Campus The Student Success Center is designed to help all students at NCTC develop tools to achieve their academic goals. This program also links students to FREE tutoring, including a Writing Center, a Math Lab, and free 24/7 online tutoring and helps new students acclimate to college by providing computer lab services for prospective students. All students are invited to visit the Student Success Center on the Corinth Campus go to rooms 170, 182, or 188; on the Gainesville Campus go to rooms 114 or 111; on the Flower Mound Campus go to room 111, on the Bowie Campus go to room 124. The Financial Aid Office is responsible for administering a variety of programs for students who need assistance in financing their education. The first step for financial aid is to complete a FAFSA. For more information, please visit your nearest Financial Aid Office. NCTC restricts the use of all tobacco products including cigarettes, cigars, pipes and smokeless tobacco on campus property. NCTC is aware that tobacco use influences underage students which cumulates unsightly tobacco litter and interferes with assuring clean air for all who come to NCTC. NCTC recognizes the health hazards of tobacco use and of exposure to second hand smoke. Information on a tobacco cessation program is available for students, faculty, staff who wish to stop using tobacco products. We would like to "thank you" for your help in making our campuses Tobacco-Free. For questions or concerns please contact the Office of Vice President of Student Services at 940.668.4240. 1321 Tentative Daily Schedule Date 1/14 Activity/Assignment Introduction to course Discuss and Assign Artifact Speech (40 points) and outline (10 Learning Outcomes (see Syllabus) C2, 1, 2, 4 points) 1/16 Lecture on Listening and College Level Study. Discuss Impromptu Speaking. C2, 4, 6 1/18 Lecture Outlining; the Body of the Speech, Introductions and Conclusions C2, 1, 2, 4 1/21 No Class—Martin Luther King Holiday 1/23 Presentation of Artifact Speech (40 points) and outline (10 points) C2, 1, 3, 4 1/25 Presentation of Artifact Speech (40 points) and outline (10 points) C2, 1, 3, 4 1/28 Presentation of Artifact Speech (40 points) and outline (10 points) C2, 1, 3, 4 1/30 Exam 1 (50 points) 2/1 Presentation of Impromptu Speeches (10 points) C2, 1, 3, 4 2/4 Presentation of Impromptu Speeches (10 points) C2, 1, 3, 4 2/6 Lecture on Research Procedures and Supporting Your Ideas Online Assignment: Read NCTC Library Tutorial on MLA work cited format and submit MLA citation at the beginning of next class 10 points. C2, 1, 4 2/8 Lecture on Selecting a Topic, and Discuss the Career Speech Assignment C2, 1,3, 4, 5 2/11 Exam 2 (50 points) 2/13 Lecture: Visual Aids. Create a Three Slide Power-Point Presentation and submit a hard copy of the presentation at the beginning of the next class. (10 points) C2, 1, 2, 4 2/15 Discuss the Speech to Introduce another C2, 1, 2, 4 2/18 Lecture on Informative Speaking and Developing Main Points C2, 1, 2, 4 2/20 Presentation of Speech to Introduce another (20 points) C2, 1, 2, 4 2/22 Presentation of Speech to Introduce another (20 points) C2, 1, 2, 4 2/25 Lecture on Speaking to Persuade. Discuss the Monroe’ Sales Speech Assignment C2, 1, 2, 3, 4 2/27 Presentation of Impromptu Speech (15 points) C2, 1, 2, 4 3/1 Presentation of Impromptu Speech (15 points) C2, 1, 2, 4 3/4 Presentation of Career Speech (80 points); Outline (25 points) & Interview Packet (25 points) C2, 1,3, 4, 5 3/6 Presentation of Career Speech (80 points); Outline (25 points) & Interview Packet (25 points) C2, 1,3, 4, 5 3/8 Presentation of Career Speech (80 points); Outline (25 points) & Interview Packet (25 points) C2, 1,3, 4, 5 3/11-15 No Class—Spring Break 3/18 Discuss Group Presentation; and selection of groups 3/20 Exam 3 (50 points) 3/22 Group work day C2, 6 3/25 Presentation of Sales Speech (80 points) and Outline (40 points) C2, 1, 2, 3, 4 C2, 1, 3, 4, 6 3/27 Presentation of Sales Speech (80 points) and Outline (40 points) C2, 1, 2, 3, 4 3/29 Presentation of Sales Speech (80 points) and Outline (40 points) C2, 1, 2, 3, 4 4/1 Group work day C2, 6 4/3 Exam 4 (50 points) 4/5 Group work day C2, 6 4/8 Make-up Speeches and Group Work Day C2, 1, 2, 3, 4, 5 4/10 Business Communication, Resumes: Cover Letters. Group work day, if necessary C2, 6 4/12 Business Communication: Job Interviews. C2, 6 4/15 Make-up Speeches and Group Work Day C2, 1, 2, 3, 4, 6 4/17 Group Presentation (70 points) and Outline (60 points) C2, 1, 2, 3, 4, 6 4/19 Group Presentation (70 points) and Outline (60 points) C2, 1, 2, 3, 4, 6 4/22 Group Presentation (70 points) and Outline (60 points) C2, 1, 2, 3, 4, 6 4/24 Group Presentation (70 points) and Outline (60 points) C2, 1, 2, 3, 4, 6 4/26 Group Presentation (70 points) and Outline (60 points) C2, 1, 2, 3, 4, 6 4/29 Personal Interview (50 points) with related documents (20 points) C2, 1, 2, 3, 4, 6 5/1 Personal Interview (50 points) with related documents (20 points) C2, 1, 2, 3, 4, 6 5/3 Personal Interview (50 points) with related documents (20 points) C2, 1, 2, 3, 4, 6 TBA Final Exam (50 points)