What Really Keeps Insurance CEOs Awake at Night? Trends, Challenges & Opportunities Ole Miss Insurance Symposium Oxford, MS March 19, 2015 Download at www.iii.org/presentations Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 bobh@iii.org www.iii.org PROFITABILITY Consistent Profitability Is the Top Concern of All CEOs 2 $50,203 $63,784 $33,522 $19,456 $3,043 $28,672 $35,204 $62,496 Net income rose strongly (+81.9%) in 2013 vs. 2012 on lower cats, capital gains $44,155 $38,501 $30,029 $20,559 $21,865 $30,773 $20,598 $10,870 $3,046 $10,000 $19,316 $20,000 $5,840 $30,000 $14,178 $40,000 $36,819 2005 ROE*= 9.6% 2006 ROE = 12.7% 2007 ROE = 10.9% 2008 ROE = 0.1% 2009 ROE = 5.0% 2010 ROE = 6.6% 2011 ROAS1 = 3.5% 2012 ROAS1 = 5.9% 2013 ROAS1 = 10.3% 2014 ROAS1 = 7.6% $24,404 $ Millions $80,000 $70,000 $60,000 $50,000 $65,777 P/C Industry Net Income After Taxes 1991–2014E $0 •ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 7.7% ROAS through 2014:Q2, 9.8% ROAS in 2013, 6.2% ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009. Sources: A.M. Best, ISO; Insurance Information Institute 14E 13 12 11 10 09 08 07 06 05 04 03 02 01 99 98 97 96 95 94 93 92 91 00 -$6,970 -$10,000 Life/Annuity Industry Profits, 2001-2013 $43.2 $40.9 $14.4 $28.1 $21.5 $31.6 $37.0 $36.6 $25.9 $3.6 $25 $11.0 $50 $32.5 Billions $75 $0 ($25) -$52.3 ($50) ($75) 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 The Life/Annuity industry has produced steady (if unspectacular) profits, except for years in which the industry’s investment results produced significant realized capital losses. Sources: NAIC, via SNL Financial; Insurance Information Institute. 4 Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2016F ROE 25% 1977:19.0% History suggests next ROE peak will be in 2016-2017, but that seems unlikely 1987:17.3% 20% 1997:11.6% 2006:12.7% 2013 10.4% 15% 9 Years 2015F=6.5% 2016F=6.3% 10% 5% 2014E 7.6% 0% 1975: 2.4% 1984: 1.8% 1992: 4.5% 2001: -1.2% 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F -5% *Profitability = P/C insurer ROEs. 2011-14 figures are estimates based on ROAS data. Note: Data for 2008-2014 exclude mortgage and financial guaranty insurers. Source: Insurance Information Institute; NAIC, ISO, A.M. Best, Conning ROE: Property/Casualty Insurance by Major Event, 1987–2014E (Percent) P/C Profitability Is Both by Cyclicality and Ordinary Volatility 20% Modestly higher CATs Katrina, Rita, Wilma Low CATs 15% 10% Sept. 11 5% 0% Hugo Lowest CAT Losses in 15 Years Andrew 4 Hurricanes Northridge Financial Crisis* Sandy Record Tornado Losses -5% 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14* * Excludes Mortgage & Financial Guarantee in 2008 – 2014. 2014 figure is through Q3:2014. Sources: ISO, Fortune; Insurance Information Institute. 8 Back to the Future: Profitability Peaks & Troughs in the P/C Insurance Industry, 1950 – 2014* 1970-90: Peak ROEs were much higher in this period while troughs were comparable. High interest rates, rapid inflation, economic volatility all played roles ROE 1950-70: ROEs were lower in this period. Low interest rates, low inflation, “Bureau” rate regulation all played a role 25% 1990-2010s: Déjà vu. Excluding megaCATs, this period is very similar to the 1950-1970 period 1977:19.0% 20% 1987:17.3% 2006:12.7% 1972:13.7% 1997:11.6% 15% 2013 10.4% 1950:8.0% 10% 1959:6.8% 1966-67: 5.5% 5% 2014:H1 7.6% 1969: 3.9% 1992: 4.5% *Profitability = P/C insurer ROEs. 2011-14 figures are estimates based on ROAS data. Note: Data for 2008-2014 exclude mortgage and financial guaranty insurers. 2014 figure is through Q3. Source: Insurance Information Institute; NAIC, ISO, A.M. Best. 14E 12 10 08 06 04 02 00 98 96 94 2001: -1.2% 92 90 88 86 84 82 80 78 76 74 72 70 68 66 64 60 58 56 54 52 50 -5% 1984: 1.8% 1975: 2.4% 1965: 2.2% 1957: 1.8% 62 0% Return on Net Worth (RNW) All Lines: 2004-2013 Average 25.6 30 Commercial lines have tended to be more profitable than personal lines over the past decade 18.4 25 6.6 7.1 7.1 -1.0 0 4.9 5 7.8 7.9 10 8.9 9.2 15 13.2 13.4 20 in es th er Li ab ili W ty or ke rs C om PP p A ut o H To om ta eo l w ne rs Fa M rm P ow ne rs M P A lli ed Li ne s O A ll L M P To t C om m ut o A er ci al al y ia bi l it om m C ro fL th er ll O ed ic al P A M In la nd M Fi re ar in e -5 Source: NAIC; Insurance Information Institute. 10 RNW All Lines by State, 2004-2013 Average: Highest 25 States 18.4 20.5 Profitability Benchmark: All P/C 9.5 9.6 9.8 9.8 9.9 10.3 10.5 10.5 10.7 10.7 10.8 10.9 11.1 11.1 11.4 11.7 12.0 12.0 12.1 12.3 13.3 13.4 14.3 US: 7.9% 14.6 24 22 20 18 16 14 12 10 8 6 4 2 0 The most profitable states over the past decade are widely distributed geographically, though none are in the Gulf region HI AK VT ME WY ND VA ID NH UT WA SC MA NC OH DC CA OR RI WV CT IA NE SD MT MD Source: NAIC; Insurance Information Institute. 11 NM FL TX WI KS MN CO PA US AR IL Source: NAIC; Insurance Information Institute. -9.3 -6.9 Some of the least profitable states over the past decade were hit hard by catastrophes 1.9 2.5 4.3 5.0 5.2 5.3 5.7 6.1 6.4 6.6 6.8 7.4 7.5 7.7 7.7 7.9 8.0 8.1 8.2 8.2 8.3 8.4 8.6 10 8 6 4 2 0 -2 -4 -6 -8 -10 -12 -14 9.2 RNW All Lines by State, 2004-2013 Average: Lowest 25 States IN AZ MO KY TN NV NJ GA NY DE MI AL OK MS LA 12 Profitability in Mississippi’s P/C Insurance Markets Analysis by Line and Nearby State Comparisons 14 RNW All Lines: MS vs. U.S., 2004-2013 (Percent) 40% 20% 0% -20% -40% -60% P/C Insurer profitability in MS is below that of the US overall over the past decade US: 7.9% MS: -6.9% -80% -100% -120% Katrina -140% -160% -180% 04 05 06 US All Lines Sources: NAIC. 07 08 09 10 11 12 13 MS All Lines 15 RNW PP Auto: MS vs. U.S., 2004-2013 20% 15% 10% 5% 0% -5% Average 2004-2013 -10% US: 7.1% -15% MS: 4.5% Katrina -20% -25% 04 05 06 US PP Auto Sources: NAIC. 07 08 09 10 11 12 13 MS PP Auto 16 RNW Homeowners: MS vs. U.S., 2004-2013 (Percent) 50% 0% -50% -100% -150% -200% Average 2004-2013 -250% US: 6.6% Katrina -300% MS: -25.8% -350% -400% 04 05 06 US HO Sources: NAIC. 07 08 09 10 11 12 13 MS HO 19 RNW Workers Comp: MS vs. U.S., 2004-2013 (Percent) Average 2004-2013 14% US: 7.1% 12% MS: 7.3% 10% 8% 6% 4% 2% 0% 04 05 06 US WComp Sources: NAIC. 07 08 09 10 11 12 13 MS Wcomp 20 All Lines: 10-Year Average RNW MS & Nearby States 2004-2013 Louisiana -9.3% -6.9% Mississippi 2.5% Alabama 5.3% Mississippi All Lines profitability is below the US and the regional average Georgia 6.4% Tennessee 7.9% U.S. 8.6% Florida -15% -10% -5% 0% Source: NAIC, Insurance Information Institute 5% 10% Homeowners: 10-Year Average RNW MS & Nearby States 2004-2013 Mississippi -25.8% -19.6% Louisiana -13.1% Alabama -10.2% Mississippi Homeowners profitability is below the US average and below the regional average -30% -20% Tennessee -8.2% Georgia -0.4% Florida 6.6% U.S. -10% Source: NAIC, Insurance Information Institute 0% 10% Top Ten Most Expensive And Least Expensive States For Homeowners Insurance, 2012 (1) Mississippi ranked as the 5th most expensive state for homeowners insurance in 2012, with an average expenditure of $1,314. Rank Most expensive states HO average premium Rank Least expensive states HO average premium 1 Florida $2,084 1 Idaho $538 2 Louisiana 1,742 2 Oregon 567 3 Texas 1,661 3 Utah 580 4 Oklahoma 1,501 4 Wisconsin 631 5 Mississippi 1,314 5 Washington 648 6 Alabama 1,248 6 Nevada 674 7 Rhode Island 1,233 7 Delaware 678 8 Kansas 1,213 8 Arizona 691 9 Connecticut 1,160 9 Ohio 721 10 New York 1,158 10 Maine 741 (1) Includes policies written by Citizens Property Insurance Corp. (Florida) and Citizens Property Insurance Corp. (Louisiana), Alabama Insurance Underwriting Association, Mississippi Windstorm Underwriting Association, North Carolina Joint Underwriting Association and South Carolina Wind and Hail Underwriting Association. Other southeastern states have wind pools in operation and their data may not be included in this chart. Based on the HO-3 homeowner package policy for owner-occupied dwellings, 1 to 4 family units. Provides “all risks” coverage (except those specifically excluded in the policy) on buildings and broad named-peril coverage on personal property, and is the most common package written. (2) The Texas Department of Insurance developed home insurance policy forms that are similar but not identical to the standard forms. In addition, due to the Texas Windstorm Association (which writes wind-only policies) classifying HO-1, 2 and 5 premiums as HO-3, the average premium for homeowners insurance is artificially high. Note: Average premium=Premiums/exposure per house years. A house year is equal to 365 days of insured coverage for a single dwelling. The NAIC does not rank state average expenditures and does not endorse any conclusions drawn from this data. Source: ©2014 National Association of Insurance Commissioners (NAIC). Reprinted with permission. Further reprint or distribution strictly prohibited without written permission of NAIC. 27 GROWTH Growth (Preferably Profitable) Is a Top Priority of Most CEOs Growth in Many Insurance Lines Is Volatile and Cyclical 29 Net Premium Growth: Annual Change, 1971—2016F (Percent) 1975-78 1984-87 25% 2000-03 Net Written Premiums Fell 0.7% in 2007 (First Decline Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3Year Decline Since 1930-33. 20% 2015-16F: 4.0% 15% 2014E: 3.9%* 2013: 4.6% 10% 2012: +4.3% 5% 0% 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 14F -5% *Actual figure based on data through Q3 2014. Shaded areas denote “hard market” periods Sources: A.M. Best (historical and forecast), ISO, Insurance Information Institute. 30 NPW Premium Growth: Peaks & Troughs in the P/C Insurance Industry, 1926 – 2014E ROE Post WW II Peak: 1947: 26.2% 30% 25% 20% Start of WW II 1941: 15.8% 1970-90: Peak premium growth was much higher in this period while troughs were comparable. Rapid inflation, economic volatility, high interest rates, tort environment all played roles Economic Shocks, Inflation: 1976: 22.0% Tort Crisis 1985/86: 22.2% 1988-2000: Period of inter-cycle stability 15% 10% Post-9/11 2002:15.3% 2014E 4.0% 5% -5% -10% -15% -20% 1950-70: Extended period of stability in growth and profitability. Low interest rates, low inflation, “Bureau” rate regulation all played a role Twin Recessions; Interest Rate Hikes 1987: 3.7% Great Depression 1932: -15.9% max drop 201020XX? Postrecession period of stable growth? Great Recession: 2010: -4.9% 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88 90 92 94 96 98 00 02 04 06 08 10 12 14 0% Note: Data through 1934 are based on stock companies only. Data include state funds beginning in 1998. Source: A.M. Best; Insurance Information Institute. All Lines DWP Growth: MS vs. U.S., 2004-2013 11.1% (Percent) 5.5% 5.4% 4.6% 4.1% -1.1% 0.0% -3.3% -2.0% -2.1% -0.9% 0% -5% 3.7% 3.2% MS: 3.0% 0.5% 1.4% 3.4% 5% Average 2004-2013 US: 2.2% 2.3% 4.1% 10% 7.5% 5.2% 15% -10% -15% 04 Source: SNL Financial. 05 06 07 US DWP: All Lines 08 09 10 11 MS DWP All Lines 12 13 33 Personal Lines DWP Growth: MS vs. U.S., 2004-2013 (Percent) 20% Average 2004-2013 US: 2.6% 15% 11 5.1% 5.2% 10 4.2% 4.3% 09 2.2% 1.9% 08 2.5% 1.2% 1.1% 0.0% 0% -0.1% 1.8% 1.2% 2.9% 5% 2.6% 2.0% 3.2% 6.8% 5.2% 7.9% 10% MS: 3.5% -5% -10% 04 05 06 07 US DWP: Personal Lines Source: SNL Financial. 12 13 MS DWP: Personal Lines 34 Comm. Lines DWP Growth: MS vs. U.S., 2004-2013 (Percent) Average 2004-2013 US: 2.0% 30% 6.1% 5.8% 09 5.1% 3.6% 08 11 12 13 -2.5% -3.8% -7.3% -4.0% -10% -3.8% -3.7% -0.1% -0.3% 0% 5.1% 5.1% 16.3% 4.9% 2.5% 3.2% 5.3% 9.7% 20% 10% MS: 2.7% -20% 04 05 06 07 US DWP: Comm. Lines Source: SNL Financial. 10 MS DWP: Comm. 35 Direct Premiums Written: Total P/C Percent Change by State, 2007-2013 Top 25 States 74.6 80 North Dakota was the country’s growth leader over the past 6 years with premiums written expanding by 74.6%, fueled by the state’s energy boom 60 50 16.6 15.9 15.7 14.5 14.5 14.3 12.6 11.9 11.8 11.2 10.5 10.3 9.9 9.8 9.3 9.1 9.0 8.6 TN MN AR AK IN WI CO MI KY OH NJ LA SC VA AL MO NM 22.2 TX 20 WY 22.5 24.9 IA VT 25.2 KS 30 US: 7.9% 27.4 40 31.9 Growth Benchmarks: Total P/C 36.9 Pecent change (%) 70 NE OK SD 0 ND 10 Sources: SNL Financial LC.; Insurance Information Institute. 38 Direct Premiums Written: Total P/C Percent Change by State, 2007-2013 1.0 0.4 OR 4.1 4.2 3.5 1.6 ME Sources: SNL Financial LC.; Insurance Information Institute. -15.3 DE HI WV AZ CA MT ID NH RI IL PA WA UT MA MD NY GA NC US CT -20 MS -15 NV -12.6 -6.7 Growth was negative in 7 states and DC between 2007 and 2013 -10 -5.7 -1.9 DC -4.1 -1.7 -5 FL 0 -0.7 Pecent change (%) 5 5.3 5.6 5.9 6.2 6.9 7.0 7.3 7.6 7.8 7.9 8.2 10 8.5 Bottom 25 States 39 Going Global Insurance Industry Growth Is Fastest Outside the U.S. and Other Mature Markets 48 Distribution of Nonlife Premium: Industrialized vs. Emerging Markets, 2013 2013, $Billions Premium Growth Facts Emerging market’s share of nonlife premiums increased to 19.5% in 2013, up from 17.3% in 2012 and 14.3% in 2009. The share of premiums written in the $2 trillion global nonlife market remains much larger (80.5%) but continues to shrink. Industrialized Economies $1, 653.0 The financial crisis and sluggish recovery in the major insurance markets will accelerate the expansion of the emerging market sector 80.5% 19.5% Emerging Markets $399.8 Developing markets now account for about 40% of global GDP but just under 20% of nonlife premiums Sources: Swiss Re sigma No.4/2013; Insurance Information Institute research. 50 GDP Growth: Advanced & Emerging Economies vs. World, 1970-2015F GDP Growth (%) 10.0 8.0 World output is forecast to grow by 3.3% in 2014 and 3.8% in 2015. The world economy shrank by 0.6% in 2009 amid the global financial crisis Emerging economy growth rates are expected to ease to 4.4% in 2014 and 5.0% in 2015 6.0 4.0 2.0 (2.0) (4.0) Advanced economies are expected to grow at a modest pace of 1.8% in 2014 and to 2.3% in 2015. 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14F 15F 0.0 Advanced economies Emerging and developing economies Source: International Monetary Fund, World Economic Outlook , October 2014; Insurance Information Institute. World Non-Life Insurance: Global Real (Inflation Adjusted) Premium Growth, 2013 Real growth in nonlife insurance premiums was faster in China and most of SE Asia than the US Market Life Non-Life Total Advanced -0.2 1.1 0.3 Emerging 6.4 8.3 7.4 World 0.7 2.3 1.4 Source: Swiss Re, sigma, No. 3/2014. 52 COMPETITION & DISTRIBUTION Insurance Is a Fiercely Competitive Business and Seems Likely Only to Intensify Distribution Trends Continue to Evolve Rapidly 54 Advertising Expenditures by P/C Insurance Industry, 1999-2013 $ Billions $6.5 $6.0 $5.5 $5.0 $4.5 $4.0 $3.5 $3.0 $2.5 $2.0 $1.5 P/C ad spend hit an all time record high of $6.175 billion in 2013, up 1.5% over 2012. The pace of growth has slowed from 15.8% in 2011 and 23.8% in 2010 $6.088 $6.175 $5.883 P/C ad spending has more than tripled since 2002 (up 256% from 2002-2013) $5.079 $4.354 $4.102 $4.103 $3.426 $2.975 $1.882$2.111 $1.736 $1.737 $1.803 $1.708 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 Source: Insurance Information Institute from consolidated P/C Annual Statement data, Insurance Expense Exhibit (Part I). Personal Lines Distribution Channels, Direct vs. Independent Agents 80% 70% 60% 50% 40% 30% 20% 10% Independent agents have lost significant personal lines market share since the early 1970s. Although the trend has slowed, it may be accelerating again. 0% 72 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 Direct Independent Agents Source: Insurance Information Institute; based on data from Conning and A.M. Best. 58 Commercial P/C Distribution Channels, Direct vs. Independent Agents 90% 80% 70% 60% 50% 40% Independent agents have seen only modest erosion in commercial lines market share in recent decades 30% 20% 10% 0% 72 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 Direct Independent Agents Source: Insurance Information Institute; based on data from Conning and A.M. Best. 59 Growth in Select Major Pvt. Passenger Auto Direct Writers’ Market Share* (% of Total PPA Market) Direct Writers’ Market Share Has More Than Doubled Since 2000. *Includes GEICO, Progressive Direct, Esurance and 21st Century. Sources: SNL Financial; Insurance Information Institute. 60 Growth Rates: Major PPA Direct Writers vs. All Private Passenger Auto Writers (% Growth Vs. Prior Year) Growth Has Picked Up With the Economic Recovery. Direct Writers Have Grown Faster Than The Private Passenger Market for Twelve Consecutive Years. *Includes GEICO, Progressive Direct, Esurance and 21st Century. Sources: SNL Financial; Insurance Information Institute. 62 : Should Insurers Be Concerned? Google Compare launched in California on March 5 and sent ripples through PPA market 63 INDUSTRY DISRUPTORS Technology, Society and the Economy Are All Changing at a Rapid Pace Thoughts on the Future 64 Autonomous/Driverless Vehicles Rapid Technological Innovations in Motor Vehicle Engineering Are Likely to Transform Auto Insurance and Product Liability Markets 70 Likely Impacts of Successful, Incremental Autonomous Vehicle Technologies Proven Collision Avoidance Technologies Will Likely Become Standard as Major Manufacturers, Google Set 2020-2025 Timeframes for Fully Autonomous Auto Accident Frequency Will Fall, Possibly Substantially as Share of Cars with New Technology Grows (~20-yrs.) Collision, BI, PIP claims should fall Less litigation (due to fewer claims and “black box” technologies) Historical Analogies to Aviation and Marine Insurance Both saw technology radically reduce claim frequency Potential “Leapfrog” Technology Over Usage-Based Insurance (UBI) Technologies Currently Available Insurance Price Will Be a Major Factor in Adoption Rate 90% would consider an autonomous car if premium is 80% lower* *CarInsurance.com survey http://www.carinsurance.com/Articles/autonomous-cars-ready.aspx, Nov. 2013. 71 Impact of Forward Collision Warning With and Without Auto Brake Property Damage Liability Claim Frequency by Manufacturer Collision Claim Frequency by Manufacturer Forward collision warning systems have a material impact on PD liability claim frequency, especially when paired with auto braking Collision frequency falls as well Source: Highway Loss Data Institute and Insurance Institute for Highway Safety presentation by Matthew Moore, Measuring Crash Avoidance System Effectiveness with Insurance Data,” January 30, 2013; Insurance Information Institute. 72 Enhanced Vehicle and Road Safety Have Made Driving Much Safer Motor Vehicle Crash Deaths and Crash Death Rate, 1950-2012 Crash deaths are down 40% since the early 1970s Fatal crash rates have fallen by 85% over the past 60 years. They could fall 80% form current levels over the next 20-30 years Source: National Highway Transportation Safety Administration as cited in Insurance Institute for Highway Safety presentation by Adrian Lund, Ph.D., Drivers and Driver Assistance Systems: How Well Do They Match?’, June 18, 2013; Insurance Information Institute. 73 Additional Disruptors “Peak Auto” Peak vehicle ownership per person/household likely already reached Less interest in auto ownership among youth Preference of youth to live in urban areas, use public transit The “Sharing Economy”: Vehicles & Homes On Demand Vehicles on Demand: Fewer vehicles likely need in the future as the technologies of driverless vehicles and ride sharing (e.g., Uber, Lyft) Dwellings on Demand: Airbnb 74 Additional Disruptors (continued) Disintermediation For commodity products, the power resides with whoever has contact with the customer Fear that tech firms such as Google or Apple or a major retailer such as Walmart or Amazon could disintermediate agency forces (or insurers themselves if regulatory environment were to permit) Big Data Ushering a new era of advanced/predictive analytics which will presumably improve underwriting a pricing Could drive down pricing but also open up new risks to underwrite 75 Additional Disruptors (continued) The Digital Economy Increasing share of GDP is intangible Insuring of “bits and bytes” and associated liability risks is in its infancy compared to “brinks and mortar” products Reduced Relevancy of Insurance Many consumers, given the option, will forego the purchase of insurance (p/c and life/retirement) Mispreception of risk, cost, product complexity, moral hazard due to government subsidies, etc., are all factors Consumer perceptions need to adjusted 76 Net Written Premium/GDP Peaked with 1986 Hard Market (NWP/Nominal GDP) Short-Term, Underwriting Cycle Drives NWP/GDP, but structural changes in the economy reduce penetration rate over the long run 5% 4% Last Hard Market 4% 3% 3% 1999-00 Soft Market 2% Financial Crisis 2% 1% NWP/GDP 10 Year Moving Average 1% 2010 Sources: Insurance Information Institute calculation using data from A.M. Best, Bureau of Economic Analysis. 2005 2000 1995 1990 1985 1980 1975 1970 1965 1960 1955 1950 0% 77 UNDERWRITING PERFORMANCE Underwriting Performance is More Important than Ever in a Low Interest Rate Environment 78 P/C Insurance Industry Combined Ratio, 2001–2014:Q3* As Recently as 2001, Insurers Paid Out Nearly $1.16 for Every $1 in Earned Premiums Heavy Use of Reinsurance Lowered Net Losses 120 Relatively Low CAT Losses, Reserve Releases Relatively Low CAT Losses, Reserve Releases Avg. CAT Losses, More Reserve Releases 115.8 110 Best Combined Ratio Since 1949 (87.6) 107.5 101.0 100.8 100.1 Cyclical Deterioration 99.3 98.4 100 Higher CAT Losses, Shrinking Reserve Releases, Toll of Soft Market Sandy Impacts 106.3 102.4 100.8 Lower CAT Losses 96.7 95.7 97.9 92.6 90 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 * Excludes Mortgage & Financial Guaranty insurers 2008--2014. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=108.1; 2012:=103.2; 2013: = 96.1; 2014:9M = 97.7. Sources: A.M. Best, ISO. 79 A 100 Combined Ratio Isn’t What It Once Was: Investment Impact on ROEs Combined Ratio / ROE 15.9% 110 A combined ratio of about 100 generates an ROE of ~7.0% in 2012/13, ~7.5% ROE in 2009/10, 10% in 2005 and 16% in 1979 106.5 14.3% 12.7% 105 100.6 100.1 100.8 100 10.9% 101.2 99.5 15% 102.4 101.0 97.5 96.7 95.7 95 8.8% 7.4% 7.9% 9.6% 92.7 6.2% 12% 9% 9.8% Lower CATs helped ROEs in 2013 4.3% 85 97.9 7.4% 4.7% 90 18% 6% 3% 0% 80 1978 1979 2003 2005 2006 2007 2008 Combined Ratio 2009 2010 2011 2012 2013 2014:Q3 ROE* Combined Ratios Must Be Lower in Today’s Depressed Investment Environment to Generate Risk Appropriate ROEs * 2008 -2014 figures are return on average surplus and exclude mortgage and financial guaranty insurers. 2014:9M combined ratio including M&FG insurers is 97.7; 2013 = 96.1; 2012 =103.2, 2011 = 108.1, ROAS = 3.5%. Source: Insurance Information Institute from A.M. Best and ISO Verisk Analytics data. 100.8 101.0 102.2 101.6 102.1 102.0 101.0 101.3 100.2 98.3 95.5 95.1 98.4 101.1 101.0 101.3 104.2 94.3 95 99.5 100 101.3 105 101.7 110 103.5 109.5 115 107.9 Private Passenger Auto Combined Ratio: 1993–2016F 90 85 80 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14E15F16F Private Passenger Auto Accounts for 37% of Industry Premiums and Remains the Profit Juggernaut of the P/C Insurance Industry Sources: A.M. Best (1990-2013); Insurance Information Institute (2014F – 2015F). 81 Homeowners Insurance Combined Ratio: 1990–2015F Hurricane Sandy 99.5 122.3 106.9 104.1 95.6 89.0 90 100.3 94.4 1 105.8 116.6 109.3 121.7 111.4 108.2 109.4 112.7 118.4 Hurricane Ike 98.2 100 101.0 110 113.6 120 117.7 130 113.0 140 121.7 150 97.5 160 Record tornado activity 94.0 158.4 170 Hurricane Andrew 80 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14E 15F Homeowners Performance in 2011/12 Impacted by Large Cat Losses. Extreme Regional Variation Can Be Expected Due to Local Catastrophe Loss Activity Sources: A.M. Best (1990-2014F);Conning (2015F); Insurance Information Institute. 82 Commercial Lines Combined Ratio, 1990-2015F* 122.3 91.1 95 98.9 99.9 93.6 100 98.3 98.9 102.4 103.4 107.9 105.4 104.2 102.0 105 102.5 110.2 111.1 112.3 109.7 104.1 107.6 110.2 112.5 118.8 109.5 110 110.2 115 109.4 Commercial Lines Combined Ratio 125 120 Commercial lines underwriting performance is expected to improve as improvement in pricing environment persists *2007-2012 figures exclude mortgage and financial guaranty segments. Source: A.M. Best (1990-2014F); Conning (2015F) Insurance Information Institute. 15F 14F 13F 12 11 10 09 08 07 06 05 04 03 02 01 00 99 98 97 96 95 94 93 92 91 90 90 83 Workers Compensation Combined Ratio: 1994–2014E 96.0 101.0 108.0 115.0 115.0 110.6 104.5 103.5 102.7 105.1 112.6 108.6 101.0 98.5 100 100.0 105 97.0 110 102.0 115 107.0 120 121.7 115.3 125 118.2 130 WC results have improved markedly since 2011 95 90 85 80 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14F Workers Comp Results Began to Improve in 2012. Underwriting Results Deteriorated Markedly from 20072010/11 and Were the Worst They Had Been in a Decade. Sources: A.M. Best (1994-2009); NCCI (2010-2014F) and are for private carriers only; Insurance Information Institute. 87 U.S. Health Care Expenditures, 1965–2022F $ Billions $5,000 $4,000 $3,000 $2,000 $1,000 $0 65 $42.0 66 $46.3 67 $51.8 68 $58.8 69 $66.2 70 $74.9 71 $83.2 72 $93.1 73 $103.4 74 $117.2 75 $133.6 76 $153.0 77 $174.0 $195.5 78 $221.7 79 $255.8 80 $296.7 81 $334.7 82 $369.0 83 $406.5 84 $444.6 85 $476.9 86 $519.1 87 $581.7 88 $647.5 89 $724.3 90 $791.5 91 $857.9 92 $921.5 93 $972.7 94 $1,027.4 95 $1,081.8 96 $1,142.6 97 $1,208.9 98 $1,286.5 99 $1,377.2 00 $1,493.3 01 $1,638.0 02 $1,775.4 03 $1,901.6 04 $2,030.5 05 $2,163.3 06 $2,298.3 07 $2,406.6 08 $2,501.2 09 $2,600.0 10 $2,700.7 11 $2,806.6 12 $2,914.7 13 $3,093.2 14 $3,273.4 15 $3,458.3 16 $3,660.4 17 $3,889.1 18 $4,142.4 19 $4,416.2 20 $4,702.0 21 $5,008.8 22 $6,000 From 1965 through 2013, US health care expenditures had increased by 69 fold. Population growth over the same period increased by a factor of just 1.6. By 2022, health spending will have increased 119 fold. U.S. health care expenditures have been on a relentless climb for most of the past half century, far outstripping population growth, inflation of GDP growth Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/StatisticsTrends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute. 88 National Health Care Expenditures as a Share of GDP, 1965 – 2022F* % of GDP 20% 18% 16% Health care expenditures as a share of GDP rose from 5.8% in 1965 to 18.0% in 2013 and are expected to reach 19.9% of GDP by 2022 2022 19.9% 2010: 17.9% 14% 12% 10% 1990: 12.5% 8% 6% 2% 0% 1965 5.8% Since 2009, heath expenditures as a % of GDP have flattened out at about 18%--the question is why and will it last? 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 4% 1980: 9.2% 2000: 13.8% Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/StatisticsTrends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute. INVESTMENTS: THE NEW REALITY Investment Performance is a Key Driver of Profitability Depressed Yields Will Necessarily Influence Underwriting & Pricing 92 Property/Casualty Insurance Industry Investment Income: 2000–20141 Investment earnings are still below their 2007 pre-crisis peak ($ Billions) $60 $54.6 $52.3 $50 $40 $51.2 $49.5 $49.2 $47.1 $47.6 $38.9 $38.7 $48.0 $47.4 $45.7 $39.6 $37.1 $36.7 $30 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14* Due to persistently low interest rates, investment income fell in 2012, 2013 and 2014. 1 Investment gains consist primarily of interest and stock dividends. Sources: ISO; Insurance Information Institute. *2014 figure is estimated based on annualized data through Q3. U.S. Treasury Security Yields: A Long Downward Trend, 1990–2015* 9% Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade. 8% 7% 6% U.S. Treasury yields plunged to historic lows in 2013. Longerterm yields rebounded then sank fell again. 5% 4% 3% 2% 1% 0% Recession 2-Yr Yield 10-Yr Yield '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come. *Monthly, constant maturity, nominal rates, through Feb. 2015. Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institute. 95 Book Yield on Property/Casualty Insurance Invested Assets, 2007–2016F (Percent) 4.6 Book yield in 2014 is down 114 BP from pre-crisis levels 4.42 4.4 4.19 4.2 3.95 4.0 3.71 3.8 3.74 3.52 3.6 3.38 3.4 3.28 3.20 3.2 3.13 3.0 07 08 09 10 11 12 13 14E 15F 16F The yield on invested assets continues to decline as returns on maturing bonds generally still exceed new money yields. The end of the Fed’s QE program in Oct. 2014 should allow some increase in longer maturities while short term interest rate increases are unlikely until mid-to-late 2015 Sources: Conning. PRICING TRENDS Pricing Needs to Keep Up with Underlying Frequency and Severity Trends and Offset Declining Investment Income 104 Monthly Change in Auto Insurance Prices, 1991–2015* 10% 8% Cyclical peaks in PP Auto tend to occur roughly every 10 years (early 1990s, early 2000s and likely the early 2010s) Pricing peak occurred in late 2010 at 5.3%, falling to 2.8% by Mar. 2012 6% 4% 2% 0% “Hard” markets tend to occur during recessionary periods The Jan. 2015 reading of 5.0% is up from 3.4% a year earlier -2% '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '14 *Percentage change from same month in prior year; through January 2015; seasonally adjusted Note: Recessions indicated by gray shaded columns. Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes. 105 Average Expenditures on Auto Insurance The average expenditure on auto insurance remained below 2004 until 2013 $950 $900 $877 $850 $830 $842 $856 $831 $835 $816 $795 $789 $787 $792 $798 $786 $800 $750 $815 $726 $691 $700 $705 $703 $685 $690 $668 $651 $650 13 E 14 E 15 F 12 11 10 09 08 07 06 05 04 03 02 01 00 99 98 97 96 95 94 $600 Countrywide Auto Insurance Expenditures decreased by 6.5% from 2004 through 2009, rising gradually since the with annual increases in the 2.0% to 2.5% range * Insurance Information Institute Estimates/Forecasts Source: NAIC, Insurance Information Institute estimate for 2013-2015 based on CPI and other data. 106 Average Commercial Rate Change, All Lines, (1Q:2004–4Q:2014) -6% -11% -16% 0.1% -0.7% -3.2% -5.9% -7.0% -9.4% -9.7% -8.2% -4.6% -2.7% -3.0% -5.3% -9.6% -11.3% -11.8% -13.3% -12.0% -13.5% -12.9% -11.0% -6.4% -5.1% -4.9% -5.8% -5.6% -5.3% -6.4% -5.2% -5.4% -2.9% -0.1% -1% -0.1% 4% Q2 2011 marked the last of 30th consecutive quarter of price declines -0.5% 9% 0.9% 2.7% 4.4% 4.3% 3.9% 5.0% 5.2% 4.3% 3.4% 2.1% 1.5% (Percent) Pricing as of Q4:2014 had turned (slightly) negative for only the 2nd time in 3 years 1Q04 2Q04 3Q04 4Q04 1Q05 2Q05 3Q05 4Q05 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 KRW Effect Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially. Source: Council of Insurance Agents & Brokers; Insurance Information Institute 107 CATASTROPHE LOSSES 2014 Experiencing Below Average CAT Activity Following a Welcome Respite in 2013 from Very High CAT Losses in 2011/12 112 U.S. Insured Catastrophe Losses $74.5 ($ Billions, $ 2013) $80 $70 2012 was the 3rd most expensive year ever for insured CAT losses $15.3 $12.9 $35.5 $34.1 $14.6 $11.6 $29.6 $7.6 $10.7 $16.5 $7.7 $34.2 $35.2 $6.2 $11.7 $14.5 $11.1 $12.8 $3.8 $10 $8.1 $20 $4.9 $30 $14.2 $40 $8.9 $50 $26.8 $38.3 $60 $0 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 2013 Was a Welcome Respite from 2012, the 3rd Costliest Year for Insured Disaster Losses in US History. Longer-term Trend is for more—not fewer—Costly Events $15.3 billion in insured CAT losses estimated for 2014 *Through 12/31/14. Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01 ($25.9B 2011 dollars). Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B ($15.6B in 2011 dollars.) Sources: Property Claims Service/ISO; Insurance Information Institute. 113 113 Inflation Adjusted U.S. Catastrophe Losses by Cause of Loss, 1994–20131 Wind/Hail/Flood (3), $14.6 Fires (4), $5.5 Other (5), $0.2 1.4% Geological Events, $18.4 4.8% 3.8%0.1% Terrorism, $24.8 6.4% Winter Storms, $24.7 6.4% Tornado share of CAT losses is rising Events Involving Tornadoes (2), $139.3 Insured cat losses from 1993-2012 totaled $386.7B, an average of $19.3B per year or $1.6B per month 41.1% Hurricanes & Tropical Storms, $159.1 36.0% Wind losses are by far cause the most catastrophe losses, even if hurricanes/TS are excluded. 1. Catastrophes are defined as events causing direct insured losses to property of $25 million or more in 2013 dollars. 2. Excludes snow. 3. Does not include NFIP flood losses 4. Includes wildland fires 5. Includes civil disorders, water damage, utility disruptions and non-property losses such as those covered by workers compensation. Source: ISO’s Property Claim Services Unit. 117 Top 16 Most Costly Disasters in U.S. History (Insured Losses, 2013 Dollars, $ Billions) Superstorm Sandy in 2012 was the last mega-CAT to hit the US $60 $50 $49.4 $40 $30 Includes Tuscaloosa, AL, tornado Includes Joplin, MO, tornado $24.2 $24.9 $25.9 $19.0 $20 $10 $0 $9.3 $11.2 $8.8 $7.9 $7.6 $7.2 $6.8 $4.5 $5.6 $5.7 Irene (2011) Jeanne (2004) Frances (2004) Rita Tornadoes/Tornadoes/ Hugo (2005) T-Storms T-Storms (1989) (2011) (2011) Ivan (2004) Charley (2004) Wilma (2005) $13.6 Ike (2008) Sandy* Northridge9/11 Attack Andrew (2012) (1994) (2001) (1992) Katrina (2005) 12 of the 16 Most Expensive Events in US History Have Occurred Over the Past Decade Sources: PCS; Insurance Information Institute inflation adjustments to 2013 dollars using the CPI. 118 Federal Disasters Declarations by State, 1953 – 2014: Highest 25 States* Over the past 60 years, MIssissippi has had the 13th highest number of Federal Disaster Declarations 75 45 47 49 47 43 40 40 50 51 51 51 53 53 50 50 53 55 56 56 57 58 60 60 67 70 69 Disaster Declarations 80 80 90 88 100 30 20 10 0 TX CA OK NY FL LA AL KY AR MO IA IL MS TN WV MN NE KS PA WA OH VA ND SD ME *Through December 31, 2014. Includes Puerto Rico and the District of Columbia. Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute. 121 CYBER RISK & CYBER INSURANCE Cyber Risk is a Rapidly Emerging Exposure for Businesses Large and Small in Every Industry Rapidly Increasing Interest from Businesses, Media & Public Policymakers 125 Data Breaches 2005-2014, by Number of Breaches and Records Exposed # Data Breaches/Millions of Records Exposed Millions 222.5 800 700 783 200 662 656 619 180 600 160 498 500 140 446127.7 419 447 87.9 400 66.9 120 85.6 321 35.7 157 100 80 300 200 220 60 16.2 19.1 22.9 40 17.3 20 100 0 2005 2006 2007 2008 2009 # Data Breaches 2010 2011 2012 2013 2014 # Records Exposed (Millions) The Total Number of Data Breaches Rose 28% While the Number of Records Exposed Was Relatively Flat (-2.6%) 126 * 2014 figures as of Jan. 12, 2014 from the ITRC. Source: Identity Theft Resource Center. Data/Privacy Breach: Many Potential Costs Can Be Insured Costs of notifying regulatory authorities Regulatory fines at home & abroad Costs of notifying affecting individuals Data Breach Event Forensic costs to discover cause Defense and settlement costs Lost customers and damaged reputation Cyber extortion payments Business Income Loss Source: Zurich Insurance; Insurance Information Institute 128 The Three Basic Elements of Cyber Coverage: Prevention, Transfer, Response Loss Prevention Loss Transfer (Insurance) Post-Breach Response (Insurable) Cyber risk management today involves three essential components, each designed to reduce, mitigate or avoid loss. An increasing number of cyber risk products offered by insurers today provide all three. Source: Insurance Information Institute research. 129 I.I.I. Released its Second Cyber Report in 2014: Cyber Risk: The Growing Threat I.I.I.’s 2nd report on cyber risk released June 2014 Provides information on cyber threats and insurance market solutions Global cyber risk overview Quantification of threats by type and industry Cyber security and cost of attacks Cyber terrorism Cyber liability Insurance market for cyber risk 3rd Report in Q2 2015 130 CAPITAL/CAPACITY Capital Accumulation Has Multiple Impacts 131 $671.6 $673.9 14:Q3 $624.4 14:Q2 $586.9 $583.5 $567.8 $570.7 $550.3 $538.6 $559.1 $544.8 $530.5 $540.7 $511.5 $490.8 14:Q1 13:Q4 13:Q3 13:Q2 13:Q1 12:Q4 12:Q3 12:Q2 12:Q1 11:Q4 11:Q3 11:Q2 11:Q1 10:Q4 10:Q3 10:Q2 10:Q1 09:Q4 Surplus as of 9/30/14 stood at a record high $673.9B 09:Q3 $437.1 $463.0 09:Q2 08:Q4 08:Q3 08:Q2 08:Q1 07:Q4 07:Q3 07:Q2 07:Q1 $400 06:Q4 $450 09:Q1 $455.6 $478.5 $505.0 $515.6 $517.9 $521.8 $496.6 $500 $487.1 $550 $512.8 $600 $559.2 $566.5 $650 $614.0 2007:Q3 Pre-Crisis Peak $700 $607.7 Drop due to near-record 2011 CAT losses $662.0 ($ Billions) $653.3 Policyholder Surplus, 2006:Q4–2014:Q3 The industry now has $1 of surplus for every $0.73 of NPW, close to the strongest claims-paying status in its history. 2010:Q1 data includes $22.5B of paid-in capital from a holding company parent for one insurer’s investment in a non-insurance business . Sources: ISO, A.M .Best. The P/C insurance industry entered 2015 in very strong financial condition. 132 Alternative Capital New Investors Continue to Change the Reinsurance Landscape First I.I.I. White Paper on Issue Will Be Released March 2015 137 Global Reinsurance Capital (Traditional and Alternative), 2006 - 2014 Total reinsurance capital reached a record $570B in 2013, up 68% from 2008. But alternative capacity has grown 210% since 2008, to $50B. It has more than doubled in the past three years. 2014 data is as of June 30, 2014. Source: Aon Benfield Analytics; Insurance Information Institute. Alternative Capital as a Percentage of Traditional Global Reinsurance Capital Alternative Capital’s Share of Global Reinsurance Capital Has More Than Doubled Since 2010. 2014 data is as of June 30, 2014. Source: Aon Benfield Analytics; Insurance Information Institute. Catastrophe Bond Issuance and Outstanding: 1997-2014 Risk Capital Amount ($ Millions) 2014 Has Seen the Largest Cat Bond Ever - $1.5 Billion (Florida Citizens). Bond Issuance Set a Record. Source: Guy Carpenter. 141 Reinsurance Pricing: Change in Rate on Line for Cat Business Alternative Capital, Low Levels of Catastrophe Drive Rates Down. 76% 2006: Higher Rates After Record Hurricanes. (Change from Previous Year) 40% 30% 2001-02: WTC Losses, Falling Stock, Bond Prices Dry Up Capital. 20% 14% Japan, NZ Quakes, US Tornadoes. 14% 10% 10% 7% 0% -6% -10% -11% -20% -3% -9% -7% -12% -11% -16% -17% 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Catastrophe Prices Fell 11 Percent on January 1 Renewals, Driven by Emergence of New Capital, Mild Catastrophe Losses. 2014 reflects change through June 30 from prior year end. 2015 is for January 1 renewals.. Source: Guy Carpenter; Insurance Information Institute. THE ECONOMY Strength of the Economy Will Influence Growth Across Most Lines 155 US Real GDP Growth* 1% -7% -0.3% Q1 2014 GDP data were hit hard by this year’s “Polar Vortex” and harsh winter 2.2% 2.7% 2.9% 3.0% 2.9% 2.8% 2.8% 2.8% 2.7% 4.6% 5.0% -8.9% 2000 2001 2002 2003 2004 2005 2006 2007 08:1Q 08:2Q 08:3Q 08:4Q 09:1Q 09:2Q 09:3Q 09:4Q 10:1Q 10:2Q 10:3Q 10:4Q 11:1Q 11:2Q 11:3Q 11:4Q 12:1Q 12:2Q 12:3Q 12:4Q 13:1Q 13:2Q 13:3Q 13:4Q 14:1Q 14:2Q 14:3Q 14:4Q 15:1Q 15:2Q 15:3Q 15:4Q 16:1Q 16:2Q 16:3Q 16:4Q -9% -5.3% -5% Recession began in in June 2009 -3.7% -3% -1.8% -1% -2.1% 5.0% 1.4% 2.3% 2.2% 2.6% 2.4% 0.1% 2.5% 1.3% 4.1% 2.0% 1.3% 3.1% 0.4% 2.7% 1.8% 4.5% 3.5% 3% The Q4:2008 decline was the steepest since the Q1:1982 drop of 6.8% 1.3% 5% 1.1% 1.8% 2.5% 3.6% 3.1% 2.7% 1.8% 7% 4.1% Real GDP Growth (%) Demand for Insurance Should Increase in 2015 as GDP Growth Accelerates Modestly and Gradually Benefits the Economy Broadly * Estimates/Forecasts from Blue Chip Economic Indicators. Source: US Department of Commerce, Blue Economic Indicators 2/15; Insurance Information Institute. 156 Percent Change in Real GDP by State, 2013 Sources: US Bureau of Economic Analysis; Insurance Information Institute. 160 Auto/Light Truck Sales, 1999-2020F 14.4 16 12 11 10 16.8 16.9 16.8 16.9 17.1 16.9 16.4 Sales have returned to precrisis levels 12.7 11.6 13 New auto/light truck sales fell to the lowest level since the late 1960s. Forecast for 2014-15 is still below 1999-2007 average of 17 million units, but a robust recovery is well underway. 10.4 14 13.2 15 15.5 16.5 16.9 16.9 17.1 17.5 16.6 17 17.8 18 17.4 19 16.1 Job growth and improved credit market conditions will boost auto sales in 2014 and beyond (Millions of Units) Truck purchases by contractors are especially strong 9 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F 17F 18F 19F 20F Yearly car/light truck sales will likely continue at current levels, in part replacing cars that were held onto in 2008-12. New vehicles will generate more physical damage insurance coverage but will be more expensive to repair. PP Auto premium might grow by 5% - 6%. Source: U.S. Department of Commerce; Blue Chip Economic Indicators (2/15 and 10/14); Insurance Information Institute. 162 New Private Housing Starts, 1990-2020F 2.1 1.9 1.7 1.5 1.3 1.1 0.9 0.7 0.5 New home starts plunged 72% from 2005-2009; A net annual decline of 1.49 million units, lowest since records began in 1959 0.55 0.59 0.61 0.78 0.92 1.01 1.16 1.30 1.42 1.46 1.48 1.50 1.19 1.01 1.20 1.29 1.46 1.35 1.48 1.47 1.62 1.64 1.57 1.60 1.71 1.85 1.96 2.07 1.80 1.36 0.91 Job growth, low inventories of existing homes, low mortgage rates and demographics should continue to stimulate new home construction for several more years (Millions of Units) 0.3 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F16F17F18F19F20F Insurers Are Continue to See Meaningful Exposure Growth in the Wake of the “Great Recession” Associated with Home Construction: Construction Risk Exposure, Surety, Commercial Auto; Potent Driver of Workers Comp Exposure Source: U.S. Department of Commerce; Blue Chip Economic Indicators (2/15 and 10/14); Insurance Information Institute. 163 12 Industries for the Next 10 Years: Insurance Solutions Needed Health Care Health Sciences Energy (Traditional) Alternative Energy Petrochemical Agriculture Natural Resources Technology (incl. Biotechnology) Many industries are poised for growth, though insurers’ ability to capitalize on these industries varies widely Light Manufacturing Insourced Manufacturing Export-Oriented Industries Shipping (Rail, Marine, Trucking, Pipelines) 171 Value of New Private Construction: Residential & Nonresidential, 2003-2014* Billions of Dollars New Construction peaks at $911.8. in 2006 Trough in 2010 at $500.6B, after plunging 55.1% ($411.2B) $1,000 $900 $800 $15.0 2014: Value of new pvt. construction hits $698.6B as of Nov. 2014, up 40% from the 2010 trough but still 23% below 2006 peak $613.7 $700 $600 $349.6 $500 $298.1 $400 $300 $261.8 Non Residential Residential $200 $100 $349.0 $238.8 $0 03 04 05 06 07 08 09 10 11 12 13 14* Private Construction Activity Is Moving in a Positive Direction though Remains Well Below Pre-Crisis Peak; Residential Dominates *2014 figure is a seasonally adjusted annual rate as of December. Sources: US Department of Commerce http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute. 173 Value of New Federal, State and Local Government Construction: 2003-2014* ($ Billions) $350 Austerity Reigns Construction across all levels of government peaked at $314.9B in 2009 Govt. construction MAY be turning a corner; still down $33.8B or 10.7% since 2009 peak $308.7 $314.9 $289.1 $300 $304.0 $286.4 $279.0 $271.4 $281.1 $255.4 $250 $216.1 $220.2 2003 2004 $234.2 $200 $150 $100 $50 $0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014* Government Construction Spending Peaked in 2009, Helped by Stimulus Spending, but Contracted As State/Local Governments Grappled with Deficits and Federal Sequestration *2014 figure is a seasonally adjusted annual rate as of December; http://www.census.gov/construction/c30/historical_data.html Sources: US Department of Commerce; Insurance Information Institute. 178 6,100 6,000 5,900 5,800 5,700 5,600 5,500 5,400 5,581 5,522 5,542 5,554 5,527 5,512 5,497 5,519 5,499 5,501 5,497 5,468 5,435 5,478 5,485 5,497 5,524 5,530 5,547 5,546 5,583 5,576 5,577 5,612 5,629 5,644 5,640 5,636 5,615 5,622 5,627 5,630 5,633 5,649 5,673 5,711 5,735 5,783 5,799 5,792 5,791 5,801 5,804 5,805 5,822 5,830 5,849 5,876 5,927 5,927 5,964 6,000 6,009 6,017 6,047 6,064 6,082 6,098 6,118 6,166 6,200 Jan-10 Feb-10 Mar-10 Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 2/30/2 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-12 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Construction Employment, Jan. 2010—December 2014* (Thousands) 6,300 Construction employment is +731,000 above Jan. 2011 (+13.4%) trough Construction and manufacturing employment constitute 1/3 of all WC payroll exposure. *Seasonally adjusted. Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute. 180 Dollar Value* of Manufacturers’ Shipments Monthly, Jan. 1992—November 2014 $ Millions $500,000 The value of Manufacturing Shipments in Nov. 2014 was $495.7B—down slightly since the July 2014 record high of $508.1B $400,000 $300,000 Ja n9 Ja 2 n9 Ja 3 n9 Ja 4 n9 Ja 5 n9 Ja 6 n9 Ja 7 n9 Ja 8 n9 Ja 9 n0 Ja 0 n 0 Ja 1 n 0 Ja 2 n 0 Ja 3 n 0 Ja 4 n 0 Ja 5 n 0 Ja 6 n 0 Ja 7 n 0 Ja 8 n 0 Ja 9 n 1 Ja 0 n 1 12 1 -J a 13 n -J a 14 n -J an $200,000 Monthly shipments in Nov. 2014 exceeded the pre-crisis (July 2008) peak but has declined in recent months. Manufacturing is energy-intensive and growth leads to gains in many commercial exposures: WC, Commercial Auto, Marine, Property, and various Liability Coverages. * Seasonally adjusted; Data published Jan. 6, 2015. Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/ 183 ENERGY SECTOR: OIL & GAS INDUSTRY FUTURE IS BRIGHT BUT VOLATILE US Is Becoming an Energy Powerhouse but Fall in Prices Will Have Negative Impact 190 U.S. Crude Oil Production, 2005-2016P Millions of Barrels per Day 12 Crude oil production in the U.S. is expected to increase by 90.6% from 2008 through 2016—and could overtake Saudi Arabia as the world’s largest oil producer 10 8 9.31 9.53 8.67 7.44 6.49 6 5.19 5.09 5.08 5.00 5.35 5.47 5.65 4 2 F 20 16 F 20 15 20 14 20 13 20 12 20 11 20 10 20 09 20 08 20 07 20 06 20 05 0 Source: Energy Information Administration, Short-Term Energy Outlook (January 15, 2015) , Insurance Information Institute. U.S. Natural Gas Production, 2000-2013 Trillions of Cubic Ft. per Year 28 25.3 25.6 26 24.0 24 22 20 20.2 20.6 19.9 20.0 19.5 21.1 18.9 19.4 21.6 22.4 20.2 18 The U.S. is already the world’s largest natural gas producer— recently overtaking Russia. This is a potent driver of commercial insurance exposures 16 14 12 10 00 01 02 03 04 05 06 07 08 09 10 11 Source: Energy Information Administration, Short-Term Energy Outlook (April 8, 2014) , Insurance Information Institute. 12 13 150 *Seasonally adjusted Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute. Dec-14 Oct-14 Aug-14 Jun-14 Apr-14 Feb-14 Dec-13 Oct-13 Aug-13 Jun-13 Apr-13 Feb-13 Oil and gas extraction employment is up 37.7% since Jan. 2010 as the energy sector booms. (Previous boom in 1979-81, employment peak at 267,000 in March 1982.) Dec-12 Oct-12 Aug-12 Jun-12 Apr-12 Feb-12 Dec-11 Oct-11 Aug-11 Jun-11 Apr-11 160 Feb-11 170 Dec-10 180 Oct-10 (000) Aug-10 190 Jun-10 200 Apr-10 210 156.6 156.9 157.5 158.7 158.2 158.3 159.7 160.1 161.2 161.4 160.8 162.8 164.4 166.8 169.2 170.1 171.1 172.6 173.9 176.4 177.9 178.6 180.4 181.4 182.4 184.9 185.2 186.2 187.8 188.6 189.0 189.2 189.0 190.6 192.4 193.2 194.8 194.2 194.9 195.7 196.0 197.5 198.7 199.7 200.6 203.1 204.3 205.3 207.8 207.5 207.9 210.1 211.3 212.2 212.2 213.1 215.1 215.7 216.1 220 Feb-10 Employment in Oil & Gas Extraction, Jan. 2010—Dec. 2014* Highest employment in this sector since July 1986. 193 Labor Market Trends Massive Job Losses Sapped the Economy and Commercial/Personal Lines Exposure, But Trend Has Greatly Improved 194 Unemployment and Underemployment Rates: Still Too High, But Falling January 2000 through February 2015, Seasonally Adjusted (%) 18 "Headline" Unemployment Rate U-3 16 Unemployment + Underemployment Rate U-6 14 12 U-6 went from 8.0% in March 2007 to 17.5% in October 2009; Stood at 11.0% in Feb. 2015. 8% to 10% is “normal.” 10 8 “Headline” unemployment was 5.5% in Feb. 2015. 4.5% to 5.5% is “normal.” 6 4 2 Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Stubbornly high unemployment and underemployment constrain overall economic growth, but the job market is now clearly improving. Source: US Bureau of Labor Statistics; Insurance Information Institute. 195 US Unemployment Rate Forecast Rising unemployment eroded payrolls and WC’s exposure base. 11% Unemployment peaked at 10% in late 2009. 10% 6% 5% 4.5% 4.5% 4.6% 4.8% 4.9% 5.4% 6.1% 6.9% 7% 8.1% 9% 8% 9.3% 9.6% 10.0% 9.7% 9.6% 9.6% 9.6% 8.9% 9.1% 9.1% 8.7% 8.3% 8.2% 8.0% 7.8% 7.7% 7.6% 7.3% 7.0% 6.6% 6.2% 6.1% 5.7% 5.6% 5.4% 5.3% 5.2% 5.2% 5.1% 5.0% 5.0% 2007:Q1 to 2016:Q4F* Jobless figures have been revised downwards for 2015/16 Unemployment forecasts have been revised modestly downwards. Optimistic scenarios put the unemployment as low as 5.0% by Q4 of 2015. 07:Q1 07:Q2 07:Q3 07:Q4 08:Q1 08:Q2 08:Q3 08:Q4 09:Q1 09:Q2 09:Q3 09:Q4 10:Q1 10:Q2 10:Q3 10:Q4 11:Q1 11:Q2 11:Q3 11:Q4 12:Q1 12:Q2 12:Q3 12:Q4 13:Q1 13:Q2 13:Q3 13:Q4 14:Q1 14:Q2 14:Q3 14:Q4 15:Q1 15:Q2 15:Q3 15:Q4 16:Q1 16:Q2 16:Q3 16:Q4 4% * = actual; = forecasts Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (2/15 edition); Insurance Information Institute. 196 (600) (800) (1,000) Monthly losses in Dec. 08–Mar. 09 were the largest in the post-WW II period -426 -422 -486 (400) -776 -693 -821 -698 -810 -801 (200) -294 -272 -232 -141 -271 -15 -232 -38 -115 -106 -221 -215 -206 -261 -258 -71 January 2007 through Feb. 2015 (Thousands, Seasonally Adjusted) 3,042,000 jobs were created 600 in 2014 400 113 192 94 110 120 117 107 199 149 94 72 223 231 320 166 186 219 125 268 177 191 222 364 228 246 102 131 75 172 136 159 255 211 215 219 263 164 188 222 201 170 180 153 247 272 86 183 175 223 313 238 272 243 209 235 218 414 319 237 288 20 3 32 64 81 55 3 0 231 52 170 52 126 57 200 Jan-07 Feb-07 Mar-07 Apr-07 May-07 Jun-07 Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10 Mar-10 Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Monthly Change in Private Employment Jobs Created 2014: 3.042 Mill 2013: 2.368 Mill 2012: 2.294 Mill 2011: 2.400 Mill 2010: 1.277 Mill Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute 288,000 private sector jobs were created in Feb. In March 2014, the last of the private jobs lost in the Great Recession were recovered Private Employers Added 11.38 million Jobs Since Jan. 2010 After Having Shed 5.01 Million Jobs in 2009 and 3.76 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs) 197 Payroll vs. Workers Comp Net Written Premiums, 1990-2014P Payroll Base* $Billions $7,000 WC NWP $Billions Wage & Salary Disbursements 3/01-11/01 WC NPW 7/90-3/91 $50 12/07-6/09 $45 WC premium volume dropped two years before the recession began $6,000 $5,000 $40 $35 WC net premiums written were down $14B or 29.3% to $33.8B in 2010 after peaking at $47.8B in 2005 $4,000 $3,000 $30 E 14 13 12 11 10 09 08 07 06 05 04 03 02 01 00 99 98 97 96 95 94 93 92 91 $25 90 $2,000 Continued Payroll Growth and Rate Gains Suggest WC NWP Will Grow Again in 2015 *Private employment; Shaded areas indicate recessions. WC premiums for 2014 are I.I.I. estimates.. Sources: NBER (recessions); Federal Reserve Bank of St. Louis at http://research.stlouisfed.org/fred2/series/WASCUR ; NCCI; I.I.I. 199 ATTRACTING TALENT Most CEOs Say that Attracting and Retaining Talent is a Concern and a Challenge Insurance Industry Employment Trends 227 Insurance Industry Employment Trends From 1998 through 2013, total industry employment has stayed in a narrow band of 2.3-2.4 million; in 2014 it rose above that band 228 Overview of Insurance Sector Employment Changes* Insurance Subsector December January 2014 2015 Employment Employment Change CARRIERS P-C Direct 524,400 525,600 +1,200 Life Direct 350,100 353,400 +3,300 Health/Medical Direct 505,300 506,800 +1,500 Title & Other Direct 76,200 76,600 +400 Reinsurers 24,900 24,900 +0 Agents/Brokers 725,400 729,000 +3,600 3rd-Party Administration 175,600 177,800 +2,200 51,800 51,100 -700 OTHERS Claims Adjusters *Data are through January 2015 and are preliminary (i.e., subject to later revision); seasonally adjusted. 229 U.S. Employment in the Direct P/C Insurance Industry: 1990–2015* Thousands 560 Sometimes the BLS reclassifies employment within industries. When this happens, the change is spread evenly over a 12-month period (in this case March 2010-March 2011. 540 520 500 480 460 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 *As of January 2015; not seasonally adjusted; Does not including agents & brokers. Note: Recessions indicated by gray shaded columns. Sources: U.S. Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute. 230 U.S. Employment in the Direct Life Insurance Industry: 1990–2015* Thousands 600 575 550 525 500 475 450 425 400 375 350 325 Every 4-5 years BLS reconciles its data with census data; sometimes this reclassifies employment within industries. This drop, spread over March 2004-March 2005, moved some people to the Health/Medical Expense sector. 300 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 *As of January 2015; not seasonally adjusted; Does not including agents & brokers. Note: Recessions indicated by gray shaded columns. Sources: U.S. Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute. 231 U.S. Employment in the Direct HealthMedical Insurance Industry: 1990–2015* Thousands 525 500 475 450 425 400 375 350 325 300 275 250 225 200 175 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 *As of January 2015; not seasonally adjusted; Does not including agents & brokers. Note: Recessions indicated by gray shaded columns. Sources: U.S. Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute. 232 U.S. Employment in the Reinsurance Industry: 1990–2015* Thousands 48 44 40 36 32 28 24 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 *As of January 2015; not seasonally adjusted; Does not including agents & brokers. Note: Recessions indicated by gray shaded columns. Sources: U.S. Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute. 233 U.S. Employment in Insurance Agencies & Brokerages: 1990–2015* Thousands 750 725 700 675 650 625 600 575 550 525 500 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 *As of January 2015; not seasonally adjusted. Includes all types of insurance. Note: Recessions indicated by gray shaded columns. Sources: U.S. Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute. 234 U.S. Employment in Insurance Claims Adjusting: 1990–2015* Thousands 60 55 50 45 40 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 *As of January, 2015; not seasonally adjusted. Note: Recessions indicated by gray shaded columns. Sources: U.S. Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute. 235 U.S. Employment in Third-Party Administration of Insurance Funds: 1990–2015* Thousands 180 175 170 165 160 155 150 145 140 135 130 125 120 115 110 105 100 95 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 *As of January 2015; not seasonally adjusted. Includes all types of insurance. Note: Recessions indicated by gray shaded columns. Sources: U.S. Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute. 236 Insurance Information Institute Online: www.iii.org Thank you for your time and your attention! Twitter: twitter.com/bob_hartwig Download at www.iii.org/presentations 237