Honor Remediation Capt Rubel Distinguished Military Professor of Ethics How do we create an ethical culture of Integrity? COMPLIANCE • Review the rules • Follow the procedures, rules and laws • “Do this.” • “Don’t do that.” • Sometimes given by a lawyer • Repeat as often as necessary • • • • TRAINING • DETERRENCE “If I do that, I will get punished. So I’m not going to do that.” To change moral behavior, must have clear, known and consistent consequences Must have fair and (sometimes) harsh punishments Standards and punishments must be seen by the group Reward the good PUNISHMENTS EXTERNAL DEVELOPMENT • Develop our people in Morals and character • But…. They have to want to improve themselves voluntarily How do we do this? • Help them understand their morals and character • Show them role models • • • Show them how to improve Give them tools Challenge their own morals and character (why EDUCATION did I just do that?) INTERNAL Goals of Remediation • Help them understand the wrongness of their decision and actions – “Did you know it was wrong?” – “Yes, but….” • Help them understand why they did what they did – Help them reconstruct the moment of the bad decision. – What was going on in their mind, their morals, their character at that moment – We make moral decisions all day long, but rarely think about why we do what we do? • Help them learn from this mistake, improve their moral decision making and character, and go forward – as a better person What are we looking for in the student (violator)? 1. Sincerity – (we know it when we see it) 2. Contrition – (sorry for their actions and take responsibility Repentance) 3. Humility – (to admit to themselves that they are not perfect, and they could be made better) • A desire to learn from this and improve their morals and character (look at this as a positive, constructive opportunity) – Can’t make some a better person (change in moral behavior), unless they want to be…. What can we give them? • Clarity • Perspective (maybe, some wisdom) - the ability to think and act using knowledge, experience understanding, and insight Who am I ? Who? Who do I want to be? How do I get there Why? How? GRADUATION What is an honorable Officer How did you get here? Background - Moral upbringing - family - character development - motivation to attend USNA - high school - role models - self-esteem (the mirror) The honor offense How do we get this midshipman to be the honorable Graduate? - Regaining trust - become the exemplar Causal factors - character development - Time factors plan - Stressors - Why did you lie, cheat, steal - improved decision making - action list to work on this 1. Your moral decision making? 2. Your conscience? 3. Your character? (mapping) Problems with starting • Administrative lag time • Problem: if Honor Violator: – Does not fully admit guilt – Show contrition – Take responsibility for their actions This makes it extremely difficult to remediate (rehabilitation begins with taking responsibility) • Work with them to see if you can get them to understand their responsibility. Can this work? • Can we “fix” someone in 4-6 months? • Can we help them improve themselves? • How do you measure improvement? – No more honor violations before graduation – is too low a measure – Improved performance, conduct, grades, attitude, company activity • We can only start the change process. • The real change is inside them – hard to determine Series of questions • Meet approx once per week (can accelerate) • Ask them questions in session- discuss– challenge their thinking • Have them write 1 page on each • Discuss their answers • Honor journal (Sunday Thurs) (what are your thoughts about the remediation?) • Readings- Ethics Library • Challenge their answers! Make them think deeper about themselves Series of question I. Who? (How did you get here?) • • • • • • • What was the source of your morals and values? Describe your moral upbringing? How did your family influence your development? What was honor culture in your high school? Who was your role model? (what do you admire about this role model?) What was your motivation to attend USNA? Why should I be remediated? II. Why? (Why did you commit this honor offense?) • • • • • • A clear, factual explanation of what happened – the facts What were the causal factors? What were the time factors? What were the stressors? Did you know it was wrong? (“yes, but….”) If you knew it was wrong, why did you do it? 1. What was your moral decision process? 2. Where was your moral conscience? 3. Where was your character (mapping) Which virtues caused this offense? Morals + Character = Moral Courage The Moral Values to Know what’s Right To Do what’s Right OUR BASIC MORAL VALUES DETERMINE SPECIFIC RULE/ PRINCIPLE WHAT IS RIGHT ? The Character to Do what’s Right OUR VIRTUES (CHARACTER) SPECIFIC VIRTUE REQUIRED WHAT IS OUR CHARACTER? ANSWER TO THE QUESTION: “IF YOU KNEW IT WAS WRONG, WHY DID YOU DO IT?” extreme Mapping the Strengths and Virtues of Your Character © DEFICIENCY minor Proper Amount X X © Developed By Capt Rick Rubel (USNA Ethics) minor EXCESS X Perseverance Pride Wisdom Curiosity Ingenuity Spirituality Perspective Judgment Open-mindedness Critical Thinking Justice Loyalty Compassion Courage/Bravery Emotional Intelligence Gratitude Love Self Control Humility Forgiveness / Mercy Honesty / Integrity Prudence Humor Optimism/Hope Patience extreme Developing character Character ∑ Virtues Actions Practice Habituate Corrective Action Good action Evaluate Good or wrong Wrong action A simple but power idea: If we can see our actions in the context on an individual Virtue of our character– “I wish I had been more _____. Fill in the blank, and go work on it. III. How? (How do you become an honorable officer?) • • • • • • • • • • Why be honorable? (Why, if no one sees you or catches you) Does the Honor concept at USNA effective in making you honorable? How would you change the honor concept to ensure all graduates are honorable? Can you ever regain trust back to the level before the honor offense? How do you regain trust, once it is lost? Which virtues of character do you need to work on? (3-5) Make a character development action plan to work on these virtues? How can you improve your moral decision-making at a higher level (Kohlberg)? How does honor work in the fleet? What did you learn from remediation? Problems finishing How do you know when they “got it”? • • – – – – Non-scientific – no exam Key questions: (YES or NO) 1. Do they take responsibility for their actions? 2. Do we really think they understand why they did what they did? 3. Do we think they have a better understanding of themselves (moral reasoning)? 4. Do they understand why honor is so important in the fleet? 5. Do we think they will work to improve their character in the future? We can sense sincerity fairly accurately You need to make a judgment I will talk to them if you want me to- (results last year) Asking for more time Remediation failures • If, after your best efforts, you cannot “sign off” on their completion, tell CD&T staff • Mini-boards • Honor staff, Capt Rubel • Some people don’t want to look inside themselves The Keys of Success, The Factors of Failure Real success….. And real failure What are the keys? • There are Levels of Contrition – “Contrition”: Sincere remorse for wrongdoing; repentance • “Repentance” is a change of thought and action to correct a wrong and gain forgiveness. Sincerity and Rehabilitation • Sincerity and contrition are clearly linked • We know when they are telling us what we want to hear • They have to “Want” to improve themselves Levels (range) of Contrition 1. 2. 3. 4. 5. 6. 7. 8. “Sir, I’m really sorry I did this, and really want to know why I did this, so I will never even think about doing it again.” (sincere- wants self improvement) “I know what I did was wrong…..” (accepts responsibility) “I know what I did was wrong…. but…..” (gray area) “I just got caught, everyone else was doing it too.” (denial) “I’m sure this will help me….” (I’ll tell you whatever you want to hear) (smooth talker) “If I hadn’t gotten caught, I probably would not have thought about it.” (lacks moral conscience) “I grew up, where ‘right’ is what you get away with, and wrong is what you get caught doing.” (cultural change) “I didn’t do anything wrong. The honor board is wrong.” (complete denial- accepts no responsibility) 1. “Sir, I really want to know why I did this, so I will never, even think about doing it again.” 2. “I know what I did was wrong…..” 3. “I know what I did was wrong…. but…..” 4. “I just got caught, everyone else was doing it too.” 5. “I’ll tell whatever you want to hear” 6. “If I hadn’t gotten caught, I probably would not have thought about it.” 7. “I grew up, where ‘right’ is what you get away with, and wrong is what you get caught doing.” 8. “I didn’t do anything wrong. The honor board is wrong.” Sincere 1-3 Contrition minimal 4-6 moral conscience PROBABLE SUCCESS COULD GO EITHER WAY— HOW DO WE APPROACH THESE CATEGORIES? SHOULD RESPOND TO REMEDIATION 7-8 lack remorse WILL PROBABLY FAIL REMEDIATION CAT 8 SHOULD NOT BE REMEDIATED • Backup slides Why do good people do the wrong thing? Unethical Command climate. It starts from the top. But they are watching what you do, and what you say. Ends justify means Justification. When you believe that something is truly important, then the ends can justify the means, and any (immoral) means are permissible. (The ‘slippery slope rule’ is in effect.) Trivialization. When we are mission oriented, we can trivialize anything that gets in the way. One time Exceptions. By our nature and our moral reasoning we sometimes make “one time exceptions” for ourselves. “I know its wrong, but… just this once…” Group think and peer pressure. When others are going along with the wrong thing, we all know the huge effect of peer pressure and group think. “Everyone is doing it, it must be okay.” Self-preservation. When the boss orders someone to do something (wrong or not) there is a clear tendency to preserve your career and follow the order. No one wants to be the ‘whistle-blower’. Miss-placed loyalty. We are expected to be loyal to the organization and its cause. Lack of moral courage. Again, when everyone is doing something wrong, it takes a great of moral courage to stand up and say, “I won’t do this. It’s just wrong!” What can we change? • Personality- cannot be changed easily – Intense, prolonged counseling – A life changing event • Morals- cannot modify/change moral behavior without known consequences • Character- can be developed (experientially and cognitively) – can map our character to self-identify faults – can begin to see actions in the context of our virtues – can iteratively correct our virtues with feedback (I need to be more ______) Reject answers like: • • • • “I just don’t know what I was thinking” “I guess I really goofed.” “It’s not like me to do something like this…” “My biggest mistake was thinking I wouldn’t get caught.” • “Everyone else is doing it, I just got caught.” Nine: How can I be trusted again? • • • • • • • A discussion of how people go about re-building trust Can trust be rebuilt, or once destroyed, is it gone? What kind of actions can rebuild trust/ honor How do you convey this? Does one lie wipe out a thousand truths? Who do they need to regain trust from? (List all) An action list of what they will do to regain trust Ten: How does honor and integrity translate in the fleet? • A chance to interview other senior officers in the yard with specific questions about their character, and honor in the fleet. Remediation Workshop – What class is your Midshipmen violator – What was his/her offense? – Did they take responsibility for actions? – How far through remediation are you? – What’s working well? – What’s not working well? – Lessons learned for others – Need any help? Levels (range) of Contrition 1. 2. 3. 4. 5. 6. 7. 8. “Sir, I’m really sorry I did this, and really want to know why I did this, so I will never even think about doing it again.” (sincere- wants self improvement) “I know what I did was wrong…..” (accepts responsibility) “I know what I did was wrong…. but…..” (gray area) “I just got caught, everyone else was doing it too.” (denial) “I’m sure this will help me….” (I’ll tell you whatever you want to hear) (smooth talker) “If I hadn’t gotten caught, I probably would not have thought about it.” (lacks moral conscience) “I grew up, where ‘right’ is what you get away with, and wrong is what you get caught doing.” (cultural change) “I didn’t do anything wrong. The honor board is wrong.” (complete denialaccepts no responsibility) What class is your Midshipmen violator What was his/her offense? Did they take responsibility for actions? How far through remediation are you? What’s working well? What’s not working well? Lessons learned for others Need any help? Thinking about Honor • • • • • • Surveys: Between 64%-74% of High school students cheat Premise: Most young people come to USNA because they want to be held to a higher moral standard All studies have shown: Moral Behavior cannot be changed without known consequences – This is how we raise our children – This is how we shape our character – Have to remove the trivialization: “It was just a little lie..” Should probably be a distinction between lower and upper class Repeat offenders (harder to remediate) Cynicism is high (Brigade, staff, faculty) Developing Character Character ∑ Virtues Actions Habituate Good action Corrective Action Bad action Evaluate Good or Bad Levels (range) of Contrition 1. 2. 3. 4. 5. 6. 7. 8. “Sir, I’m really sorry I did this, and really want to know why I did this, so I will never even think about doing it again.” (sincere- wants self improvement) “I know what I did was wrong…..” (accepts responsibility) “I know what I did was wrong…. but…..” (gray area) “I just got caught, everyone else was doing it too.” (denial) “I’m sure this will help me….” (I’ll tell you whatever you want to hear) (smooth talker) “If I hadn’t gotten caught, I probably would not have thought about it.” (lacks moral conscience) “I grew up, where ‘right’ is what you get away with, and wrong is what you get caught doing.” (cultural change) “I didn’t do anything wrong. The honor board is wrong.” (complete denialaccepts no responsibility) What class is your Midshipmen violator What was his/her offense? Did they take responsibility for actions? How far through remediation are you? What’s working well? What’s not working well? Lessons learned for others Need any help?