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Excellent customer service
Arrive on time
Create a warm and friendly welcome
Helpfulness through assisting new students with
CCA move in, cell phone purchase and banking
Flexibility
E-mail housing@greenriver.edu to confirm you will
pick up student(s) at appointed time
Obtain students signature on the invoice
Return the invoice no later than 14 days after
arrivals to IPEL office
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Will assign students for you to provide
transportation based on arrival needs
Email the airport greeter invoice to you
Will process your invoice for payment after the
14 day deadline
GRCC business office processes payment and
sends check via USPS (Business office has up to
30 days to process a payment)
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Business casual dress and a friendly attitude:
You are the first person from Green River that these
students are meeting. Please no sweats or ripped jeans.
Smile and be friendly when introducing yourself to the
students.
 Waiting can be frustrating, please keep your emotions in
check and do not share your frustration with others
around.
 This applies to all “helpers” you might bring with you to
assist in greeting-not just the designated greeter.
 Please take time to have a clean vehicle inside and out
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Flexibility:
There are changes ALL THE TIME with students flights,
be prepared for that.
 Check the day of arrival to ensure the flight is on time.
It’s your responsibility to keep track of your student(s)
flight as much as you can.
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Arrive on time to greet students:
We realize that students take some time getting through
customs, but it is better for you to be waiting for your
student than for the students to have to wait for you.
 Plan to be at the airport when the flight is scheduled to
land for international flights- 10 minutes before landing
for domestic flights.
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Bring large signs with students’ names:
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Please bring one sign for each student!
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Take your students directly to CCA we have staff
waiting on them to check them in, feed them and
take them on a bus trip
Park your car in the designated parking lot
The CCA “Orange Team” will help you and your
students with their luggage
Double check your vehicle for all student
belongings before leaving CCA
Walk them thru the Vendor fair (Fall Quarter)
You are not to discuss housing decisions with the
student(s) DO NOT RECRUIT
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Provide a plan for banking: (unless there is a
vendor fair plan for CCA move in day)
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Before you leave the airport, you MUST set a time to
take the students to the bank. Give them a sheet of
paper with their banking time. Please review this
paper with each student and make sure they
understand. This ensures that you have done your
part to schedule their banking.
Provide contact information:
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Make sure students know who you are and how to
contact you. This should be on the same form as the
banking plan.
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In order to be an airport greeter, you MUST
have a cell phone.
We need to have a cell phone number to call if
there is a change in plans
Get your signed airport greeter invoice to us no
later than 14 days after arrivals
Be patient for the payment to get processed,
can take 30 days