Digital Catapult Challenges in Sharing proprietary and personal data Dr Robin Daniels, Redpill Group Ltd On behalf of the Digital Catapult. Chirdeep Chhabra Head of Data Programs Dr Matt Stroud / David Brewer Head of Personal Data & Trust The challenge • • All organisations create huge volumes of data as part of their operations Primary value is sometimes well understood: secondary or tertiary value usually not known or realised • Privacy & other commercial concerns mean data is rarely shared • Huge amount of potential value untapped • A lack of trust in platforms to securely mix data • Limited neutral parties to facilitate engagement • Trouble finding the right talent in the industry to generate innovative insight Our Solution: The Data Catalyser The Data Catalyser is a suite of services enabling organisations to create value from mixing closed datasets Includes the provision of expertise & a secure cloud-based system Allows trusted innovators access & to create the insights Includes: • Hadoop cluster • Analytics services • ETL services (extract, transform & load) • Audit & monitoring • Credential & rights management • Boundary security • Access security Features of The Data Catalyser Secure platform Legal framework & best practices • • • • • • Certificate based security Fully audited and monitored Business Impact Level 3 equivalent Complete contract set Industry wide best practices Intellectual Property sharing contract templates State-of-the-art analytics Proven delivery capability • • • • Big Data platform SQL & IPython Notebook Active Project Management Access to world class data scientists Data Catalyser Approach 1 11 Convene Data Providers Data Catalyser Approach 1 Convene Data Providers 22 Provide project framework Data Catalyser Approach 1 1 Convene Data Providers 2 Provide project framework 33 Security is made available through a set of specific controls Data Catalyser Approach 1 1 Convene Data Providers 2 Provide project framework 3 44 Security is made available through a set of specific controls A set of legal contracts defines the rules for all participants of the platform Data Catalyser Approach 1 1 Convene Data Providers 2 Provide project framework 3 Security is made available through a set of specific controls 4 A set of legal contracts defines the rules for all participants of the platform 55 Access to best of breed Insight Producers through a selection process Data Catalyser Approach 1 1 Convene Data Providers 2 Provide project framework 3 Security is made available through a set of specific controls 4 A set of legal contracts defines the rules for all participants of the platform 5 Access to best of breed Insight Producers through a selection process 6 Overall, a data science solution built on enterprise grade tech 11 Personal Data, Privacy and Trust The commercial benefits of a personal data sharing eco-system • • Personal data flows are the nervous system of any consumer facing business, they trigger the muscles to move when acquisition, cross-sell or churn events are identified. • As data becomes more abundant, this will be ever more critical to how “core businesses” compete in the future • Being timely and relevant reduces waste and cost, “50% of my marketing budget is wasted….” etc Above all, it enables a better customer experience because organisations can be more responsive to their customers needs The opportunity is horizontal… Vertical = Limited use cases eg fraud Horizontal = Many use cases For example: • Mobile phone data to alert social care if patient is unexpectedly idle • Shopping data maybe used to inform healthcare advice • Bank data to inform targeting of retail offers e.g “bought broadband 12 months ago…so” 14 Breaking down the barriers Building Trust: Need to empower the customer: Ethics: Control: Compliance: Communication: Recognise & respect the consumer’s wishes Give tools/dashboards to enable real control Verify orgs are sticking to the rules Kitemark to show whose in the ethical sharing club Removing Friction: Need to solve three sources of friction: Technical: Legal: How to define and physically transfer the data How to establish the users identity and assert permission within each silo’d system Commercial: How to agree the price of access/transfer Data Sharing & Trust Frameworks The Scheme (rules) The Attribute provider The Exchange Customers digital broker Auditors The relying party Its in the interests of all local parties • Create an ethical club, which is trusted to do more: • • • • Trust underpinned by putting the customer in control Common minimum customer promise Technical & legal inter-operability Common infrastructure to facilitate exchange & compliance • More data in the club than available to any single party outside • Inverts the internet players information based competitive advantage • Finite window of opportunity in the face of: • • Emergence of fragmented local systems and risk of over regulation 17 Pilot Use Cases Use Cases 1. Portable KYC – Digital Passport 2. Local Authority and Health 3. Retail and Advertising 4. Value Distribution and collection Thank you