Grading Summary These are the automatically computed results of your exam. Grades for essay questions, and comments from your instructor, are in the "Details" section below. Question Type: Date Taken: Time Spent: Points Received: 62 / 65 (95.4%) # Of Questions: # Correct: Short 1 N/A Essay 6 N/A Grade Details - All Questions Page: 1 1. 2 Question : What are the elements of negligence that Mr. Margreiter will need to prove against the hotel in order to win his case? List the five elements here. Student Answer: The five elements of negligence that Mr. Margreiter would need to prove are: - Defendant or the hotel has a duty to exercise "reasonable care" for the safety and security of their guests. - Hotel has a general duty to reasonably protect guests from harm caused by other guests or non-guests. - Hotel has a duty to make the premises reasonably safe for their guests. Hotel had a keying system for the hotel rooms that were inadequate. - Hotel Defendant actually breached his duty in some way. - The Defendant's breach caused harm to the plaintiff and the harm was actually done as a result of the negligence. Comments: 2060967796 0 2. Short 2060967796 Question : Student Answer: 1 Short False 1 Applying the facts you have from the case problem above only, lay out a case for negligence against the hotel. Use the elements to outline the case. Start with the first element, explain what facts you have for or against that element, and then continue through the five elements of negligence. If you do not have enough facts to make your case, explain what facts you would need to have in order to support a case of negligence. 1) Hotel has to exercise "reasonable care" for the safety and security of their guests. They had to make sure that the security guard was available in the hotel premises. In this case, the hotel breached the expected security measures as there were no security personnel’s available at the time of the incident as the case shows. Because, if there were security personnel’s, they would have prevented the assailant to carry Mr. Margreiter to a parking lot three blocks away from the Monteleone. 2) Hotel has a general duty to reasonably protect guests from harm caused by other guests or people. The Hotel was negligent in controlling access to the evaluator. Probably, the hotel didn't have security cameras also. The hotel didn't take proper care to secure the premises. 3) Hotels have an affirmative duty to make the premises reasonably safe for their guests. The very fact that assailant could enter into Mr. Margreiter's room suggests that they had access to the alternative keys and the hotel management should have looked into updating the key system for the rooms. There should be some sort of an audit system in place so each key is accounted for or is voided if the customer forgets to turn it in. 4) Hotel is at fault for this crime as they failed in its duty to provide reasonable security and the assailant got into the plaintiff's room and cause immense damage to him and the harm was actually done as a result of the negligence. It is very clear from the above that the hotel didn't have reasonable security standards and failed to enforce or implement them in some way. This led to immense suffering and damage to Mr. Margreite and the hotel is liable to compensate for this damage done to Mr. Margreite. Comments: 2060967797 0 3. Essay 2060967797 Question : 1 Essay False 1 What defense(s) does the hotel have on its side? List (and define) those here. Very briefly state why you think the hotel could use this defense. Student Answer: 1) The hotel is responsible for general safety of each guess but not absolute safety. Absolute safety means total and complete security. 2) Hotels are not liable for every accident or loss that occurs on the premises. When someone books a room and sign the paperwork at the time of check in, one releases some of the liability from the hotel to take responsibility upon oneself. For example, in the pool area it is always posted “No lifeguard on duty”. 3) The Hotel would not be liable if Mr. Margreiter was in fact drunk and he let the men into his room. The attack happened outside the hotel premises or at least Mr. Margreiter was found unconscious outside the hotel premises in inebriated state. Any incident that happens outside the premises, the hotel mayn't be held responsible for the same. 4) Hotels are to take reasonable care of their guests. They do have an audit system that they track all key cards or destroy them after each use. The hotel also can contend that they followed all the security measures and standards and did everything that was reasonably adequate from the security perspective for their guests. Comments: 2060967800 0 Page: 1 Essay 2060967800 2 Essay False 2 2 Grading Summary These are the automatically computed results of your exam. Grades for essay questions, and comments from your instructor, are in the "Details" section below. Question Type: Date Taken: Time Spent: Points Received: 11/15/2012 2 h , 05 min , 20 secs 62 / 65 (95.4%) # Of Questions: # Correct: Short 1 N/A Essay 6 N/A Grade Details - All Questions Page: 1 1. 2 Question : During an appeal, the appeals court is required to rely on the evidence submitted during the trial. The "record," which is made by both parties during the trial, including all objections and other submissions of evidence, is binding on the appeals court, unless it was erroneous or not reasonable to believe or accept that evidence. Further, decisions of fact and credibility are typically left to the jury to make, and appeals courts prefer not revisiting those decisions (unless they are beyond the weight of the evidence or defy credulity.) Because the jury can weigh the body language of the witnesses during trial, and the record on appeal can't show that, appeal courts prefer allowing juries to make "fact-finding" decisions. Judges on appeal try to look for legal theories to overturn cases (or uphold them.) They make the "law" based decisions, based on the record before them. With that understanding, explain the decision of the appeals court in the Margreiter case. In doing so, discuss which facts the court relied on in its decision and which facts the losing party requested the appeals court decide the case on, although it refused to do so. Student Answer: According to the case file, the hotel failed in several security measures. The men had unauthorized possession of the keys and the elevators were not secured. The hotel arguments addressed to the wrong arbiter, the judge of course refused them. The record supports the judge decision. Mr. Margreiter's associates also testified and one of them said he was to come by Margreiter room later. The other said the television in Margreiter room was unusual loud. Margreiter testified the accident himself and said that two men kidnapped him from his room. This is a convincing proof that he was having no plan to go anywhere outside on that night. The hotel, sections 6 and 7 tried to defend that Mr. Margreiter had left the premises, got beaten outside the hotel, and that after all his injuries weren't 'as bad as all that,' and had no permanent effects. But the two witnesses' account on the contrary, vouches for his character and testified that Mr. Margreiter wouldn't leave the premises to get intoxicated at midnight. Evidence from the hospital also suggested that his injuries were extensive and he suffered from permanent brain damages. Also he will need to use drugs for long time, which has side effects, and cost money. There is no evidence that the plaintiff is in a wrong position, or he went that night to somewhere by himself. His associates had testified the occasion. The hotel argues that Mr. Margreiter’s injuries were not so bad. Mr. Margreiter was found unconscious outside the hotel premises in inebriated state. Any incident that happens outside the premises, the hotel mayn't be held responsible for the same. Comments: 2060967795 0 2. Essay 2060967795 Question : Student Answer: 1 Essay False 1 Now review the Nordmann case. The Margreiter court used this case to assist it with making its decision (see line two of paragraph #4 of the Margreiter opinion.) What did the Nordmann court say was the "duty of care" a hotel owes to a guest to protect him from injury by third persons? Provide that here. Then, review the facts that the Nordmann court relied on to determine there had been a breach of the duty by the Nordmann court. Briefly recite those here as well. In the Nordmann’s case, court said the duty of care is held. The defendant has the duty and need to have a standard of ordinary or reasonable care to protect the hotel’s guests from injury by third persons. The Margreiter court has used Nordmann case to assist it making its decision. In Nordmann's case, the complaint charged the defendants with negligence in the following particulars: 1. Permitting criminals, sex deviates and vagrants to wander indiscriminately about the hotel; 2. Failure to maintain a competent staff of employees; 3. Failure to maintain adequate security personnel; 4. Failure to summon the police immediately 5. Failure to have the hotel security officer investigates the incident as soon as it was reported to a hotel employee. Hotel owes to the guests to protect them from a third person. Only one security guard was on duty. Moreover, the back door of the hotel had no security. This is considered as negligence. The court found that the hotel negligence is the approximate cause of the accident; also found that the plaintiff has not contributory negligence. DuCharme had called for help but was transferred to the clerk. The clerk further delayed to report. The two policemen attending the ball were never summoned. Because of all of the above, the jury found the hotel liable for the damages. Comments: 2060967798 0 3. Essay 2060967798 Question : 2 Essay False 2 Notice that the Margreiter court doesn't state which duty it imposed on the hotel – it simply recites as "precedent" the Nordmann case for its legal basis. Now that you know the duty of care that the Margreiter court used in its decision, briefly compare the two sets of facts from the two cases. Then answer these questions: a) Do you feel that the Margreiter case had as strong facts as did the Nordmann case for holding the hotel liable? Why or why not? b) Which facts do you feel most strongly weigh in favor of the court's decision in the Margreiter case? c) Which facts do you feel were a stretch by the court in Margreiter? d) Which case do you feel was more of a "slam-dunk" case to decide and why? Student Answer: a) In Nordmann case, the hotel is more negligent. According to Margreiter case, the television in Margreiter room was louder than the normal and Mr. Margreiter was not negligent. But, on the other hand, the hotel did nothing to prevent the incident or take appropriate action at the time of the incident. However, in the Nordmann case there was Mr. DuCharme, in the next room, who called the room clerk about the robbery. There were only one security guard and this was definitely negligent on the part of the hotel. The hotel acted in a careless manner even after it was reported to the room clerk. In Normann's case, the hotel had the opportunity to apprehend the perpetrator. b) I think in Margreiter case, the fact that have strong effect to on the court decision is that the two associates who proves that Margreiter was having no plan that night out of the hotel. This proves that the attack happened inside the hotel, so the hotel failed to protect him while he was in his room. The fact that the security guard had gone home for the evening and perpetrators had keys to the premises. Other facts that weighed in favour of the court's decision in the Margreiter's case was that witnesses vouched for Mr. margreiter's character, and secondly, they vouched for the part of his story involving the volume of the TV. c) I think the fact that was stretched was the comment about "His hair suddenly turned white and his friend Bogan, who is 78 years old, declares that he hopes he never looks so old as Mrgreiter does at 55." may perhaps be going a bit far and this play son people's emotions at the expense of fairness and impartiality. d) I think Nordmann case was more slam-dunk, because the evidence show that the hotel was completely negligent and there were many levels of failure. There were not enough security and everyone involved in the case was negligent of their duties to the hotel. The hotel failed to take appropriate action at or before the incident. Comments: 2060967799 0 4. Essay 2060967799 Question : 3 Essay False 3 Do you agree with the decisions by the Nordmann and Margreiter courts? Do you feel that the decisions were ethical in nature? Why or why not? Use one of your ethical dilemma resolution models to analyze the court's decision of one of the two cases to help support your answer and include that analysis in your answer (i.e., Laura Nash, front page of the newspaper, Blanchard & Peale, Wall Street Journal). Make sure to set out the steps of the model and apply your reasoning and facts to the model in your answer. Student Answer: Yes, I agree with decision in both cases, and I think they were ethical in nature. In both cases the hotel were negligent. The hotel is supposed to provide protection for the guests from injuries and untoward incidents during their stay in the hotel. In Margreiter case the perpetrators attacked him inside his room and there was no good security. This was a proximate cause for the injury. One of the ethical dilemma resolution models to analyze the court decision of the Margreiter case is the front page of the newspaper model. We need to ask ourselves how the reporter will describe the decision in the front page of a local or national newspaper. I think he would say that the judge come to final decision that the hotel where negligent to protect Mr. Margreiter who was kidnapped from his room in the hotel, he was founded unconscious outside the hotel and there were no sufficient security. He will have a permanent medical problems. I believe that the court should not have reduced the dollar amount after all there was no proof that he was drunk and let the men into his room on his own. Mr. Margreiter had a lot of medical bills and miss time from work. To me it was unethical to blame this case on Mr. margreiter drinking AS there were not suggestions or signs that he was out of control. Ethics that the hotel lacked: Lack of honesty – They didn’t inform the guests that they were lacking security. Trustworthiness – They allowed someone to access the system to get access to Mr. Margreiter’s room. Concern respect for others – Do they do an audit on the keyless access system? Why didn’t they do something about the security guard? Leadership – the hotel assistant manager showed a lack of leadership when the security guard wasn’t replaced with someone. Accountability – there was no accountability from the hotel as far as a backup system goes for the security of the hotel. Comments: 2060967801 0 Page: 1 Essay 2060967801 2 4 Essay False 4