Position Description
Business Process Reengineering Specialist
Essential Duties:
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Examine and manage all officer evaluation reports (OERs) IAW AR 623-3, DA Pam 623-3
and the OER Standard Operating Procedure (SOP)
Coordinate and make administrative corrections to OER data, when requested by the proper
state representative
Coordinate corrections of gaps in soldier evaluation histories
Communicate with states, offering guidance regarding OERs and interpretation of the
regulations governing them
Provide knowledge base information to new team members regarding processing officer
evaluations, after they have received formal training from the OER Program Manager and/or
Section Chief
Provide NGB members with an overview of the processing and handling requirements for
evaluation processing, to include the forms, procedures, and systems used for completion
Provide customer service to Title 10 personnel with issues or problems related to officer
evaluations, policies, and/or regulations
Resolve inquiries received from individual state representatives, regional representatives, and
other agencies regarding the OER process and handling procedures
Education, Experience, Certificates, and Licenses Required:
Required:
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BA/BS in related field preferred
Experience supporting ARNG
Experience managing OERs
Experience with the Single Entry Processing System (SEPs)
Experience preparing and disseminating ARNG correspondence
Experience providing customer support
*Must be able to obtain Public Trust, a Common Access card (CAC), and pass a Background
Investigation and Drug Test.