CV CLIVE DWYER Address: 360 Kooyong Road, Caulfield South, 3162, Australia Te: +61 3 9235 8213 (BH) M: 0410 220 521 E: clivedwyer@gmail.com PROFILE Executive with a record of driving successful business outcomes through: marketing, strategic management, brand management, complex stakeholder management and business acquisition. Proven strategic, financial and staff management skills and extensive experience in government and commercial relationship management. Over 20 years experience in the development and execution of business plans, marketing campaigns, communication strategies and bid processes PROFESSIONAL STRENGTHS High Level Network within Industry, Government, Media and Community Business Development, Licensing and Sponsorship Strategic Management Award Winning Destination and Event Marketing Media Management and Negotiation Extensive Corporate Governance Experience CAREER SUMMARY 2006 – Current Melbourne Exhibition & Convention Centre Director – Business Development & Club Melbourne Ambassador Program 2004 – 2006 Melbourne 2006 Commonwealth Games Group Manager Marketing 1993 – 2004 Tourism Victoria - Melbourne 1999 – 2004 1996 – 1999 1993 – 1996 Group General Manager Marketing – Events &Product Marketing General Manager - Marketing & Events Manager - Marketing 1988 – 1993 Mt Buller Ski Resort Marketing Manager 1985 – 1988 Victorian Ski Association (VSA) Executive Director 1983 – 1985 CBC College Director of Sport PROFESSIONAL STRENGTHS Business Development, Licensing and Sponsorship A career highlighted by the integration of commercial partners, media and government supporters to deliver seamless communications strategies: Business engagement with industry sectors, hosting international conferences Outstanding international and local networks Negotiated corporate sponsorships with major enterprises, including Qantas, Telstra, American Express, Toyota, Visa and Coca Cola Designed the tourism business model for the Melbourne Grand Prix, which is still applicable today and used for the Presidents Cup, Masters Games, Melbourne 2006 Commonwealth Games, AFL and international cricket Directly negotiated marketing partnerships for over 22 International events Strategic Management A career that has provided a unique range of management experiences and networks: Director of Australia’s largest convention and exhibition centre focusing on business acquisition now generating annual revenues over $66m Board Member Victorian Events Industry Council Government interface at the most senior levels Deputy Chairperson of Destination Melbourne Member of Victoria University Curriculum review board Board Member Yarra River Business Association Participated in three reviews of the Tourism Victoria strategic business plan Chair of the MCEC Corporate Social Responsibility Committee Experience in complex management, e.g. $11m annual budget, 42 staff with remote offices Formulated and implemented innovative digital strategies Implemented a range of Victorian industry reform strategies Responsible for strategic business plan and creation of the highly successful ‘Destination Melbourne’ Award Winning Destination and Event Marketing Award winning $1.2bn Melbourne Convention & Exhibition Centre and South Wharf precinct business plan (2006-2009) and ongoing business management (2009-2012) Director of the acclaimed Club Melbourne Ambassadors program (2006-2012) International Marketing of the Melbourne 2006 Commonwealth Games, attracting 90,000 visitors the most successful Games on record Received both National Sports and Tourism awards in 2006 Designed and launched the award winning ‘You’ll love every piece of Victoria’ marketing campaign for Tourism Victoria in 1993, which remains in place today Managed the marketing of Mt Buller Ski Resort (1988-1993), with record visitation Developed the Melbourne Hallmark events marketing program with 22 annual events including Grand Prix, Australian Open, Spring Racing Carnival, international cricket and rugby Created dedicated marketing programs for ‘one off’ events including The Presidents Cup, The World Masters Games, the Three Tenors and the Rugby World Cup Managed major advertising accounts with blue chip agencies including the recruitment and strategic review of four accounts Over 20 tourism and marketing awards Media Management and Negotiation Extensive experience in all areas of media management and digital communication: Developed the international business development program for the new Melbourne Convention & Exhibition Centre Tendered, managed and reviewed advertising agency contracts with blue chip international agencies, including Mojo, Clemenger, Optimedia, and Foote Cone & Belding, for a range of accounts Developed above the line advertising programs in excess of $4.5m per annum Launched the media campaigns and managed media negotiations for Mt Buller, Tourism Victoria and the Melbourne 2006 Commonwealth Games campaigns Experience in media appearances at all levels of broadcast PROFESSIONAL EXPERIENCE MELBOURNE CONVENTION & EXHIBITION CENTRE Company: The Melbourne Convention & Exhibition Centre (MCEC) was redeveloped between 2006 and 2009 whilst maintaining full operations. Now Australia’s largest convention and exhibition centre, MCEC is ranked number one in Australia through the international rankings and hosts over 1500 events and exhibitons annually. It was the first ‘6 Star Green Star’ environmentally rated convention centre in the world and has increased revenue over this period by 30%. Position: DIRECTOR – BUSINESS DEVELOPMENT Dates: 2006 – Current Responsibilities: Development and delivery of business acquisition program for Australia’s largest exhibition and convention centre Director of the Club Melbourne Ambassador Program Represent the MCEC on a range of Industry and Government boards. Achievements: Successful business program developed during construction that saw a 30% increase in revenue Exceptional domestic and international marketing results with revenue forecasts in excess of $66m Integrated destination and industry marketing programs Strategic partnerships across all Victorian industry sectors. Company: MELBOURNE 2006 COMMONWEALTH GAMES Position: GROUP MANAGER MARKETING Dates: 2004 – 2006 Responsibilities: Marketing and communications management Destination marketing strategy Global media and broadcast leverage strategy Visitor Services strategy and stakeholder liaison. Achievements: Designed and delivered the Games international tourism marketing strategy Managed the international media, travel and tourism industry to leverage the Games Maximised the economic impact and subsequent brand equity of Australia through the delivery of the Games Coordinated the appointment of global alliances and responsible for delivery of specific marketing campaigns Delivered over 90,000 tourists in 12 days, generating $200m direct expenditure and filling Melbourne hotels Established a blueprint for future Australian events. TOURISM VICTORIA - MELBOURNE Company: The Victorian Government lead tourism agency, Tourism Victoria was launched in 1993 to provide a foundation for industry growth. It builds a framework for greater commercial reach and enables industry to venture into new territories. Position: GROUP GENERAL MANAGER MARKETING - EVENTS AND PRODUCT MARKETING Dates: 1999 – 2004 Responsibilities: Design and deliver expanded marketing opportunities for Melbourne, Victoria’s events, product segments and regions. Achievements: Success of the globally acclaimed ‘Jigsaw’ campaign Strategic plans that delivered 35 marketing programs Implemented 22 hallmark event marketing campaigns National Marketing Institute award for Melbourne marketing campaign. Position: GENERAL MANAGER - MARKETING AND EVENTS Dates: 1996 – 1999 Responsibilities: Research, design and implementation of brand and product campaigns. The focus was to leverage the Jigsaw brand campaign into direct commercial partnerships with events, product suppliers and the travel industry. With 42 staff and a marketing budget of $11m, delivered one of the most successful eras of event and destination marketing in Australia. Achievements: Advertising agency contract for the award winning Jigsaw campaign Expanded the international hallmark event program Developed an integrated media and public relations program Restructured trade marketing partnerships. Position: MANAGER - MARKETING Dates: 1993 – 1996 Responsibilities: Invited by the Kennett Government to join the new management team at Tourism Victoria to facilitate the launch of the new campaign. The Jigsaw campaign has been acclaimed as one of the most successful brand campaigns in Australian history and is now recognised nationally and internationally. Achievements: Repositioned Victoria as a tourism destination Established a research and communications program with external agencies and internal delivery teams Managed all campaigns and delivered the new brand to the market place Engaged government, industry and media partners for cooperative campaigns. MT BULLER SKI RESORT Company: Victoria’s most popular ski resort, Mt Buller is 3 hours drive from Melbourne. Lift access to over 300 hectares of skiable terrain caters for all levels of ability. Picturesque Mt Buller Village offers ski in, ski out accommodation and over 30 bars and restaurants to suit all tastes and budgets. Position: MARKETING MANAGER Dates: 1988 – 1993 Responsibilities: Developed and implemented extensive brand repositioning, media and trade partnerships that significantly increased above the line advertising and events at the resort. Achievements: The highest growth period on record for profile and subsequent visitation - to date, the visitation records set have not been exceeded Developed an integrated marketing program that broke the 400,000 visitor barrier for a season Negotiated the largest sponsorship and event program in Australian ski resorts Generated extensive media coverage and partnerships. VICTORIAN SKI ASSOCIATION (VSA) Company: Comprising over 150 registered clubs and 10,000 members, VSA was the peak body for ski sports recognised by International Olympic bodies, state and federal governments. (Now the Victorian Snowsports Association) Position: EXECUTIVE DIRECTOR Dates: 1985 – 1988 Responsibilities: Executive management of Victoria’s peak skiing organisation responsible for the development of the sports and business units, including national magazines, travel services, ski shows, insurance programs, sponsorship, media services, merchandise and memberships programs. Achievements: Expanded memberships program by 37% Increased revenue streams through a range of business units Managed successful Olympic level sports program. CBC COLLEGE Company: A Christian Brothers College for boys, CBC St Kilda was founded in 1878, is one of Melbourne’s leading colleges and maintains a proud history in education and sport. Position: DIRECTOR OF SPORT Dates: 1983 – 1985 Responsibilities: Developed a sports business plan for the College, including asset and real estate reviews, that was a significant program of sports reform and development. Achievements: Repositioned the sports program with the introduction of new sports to match the cultural shift of the students Significant growth in on field success Commercial review for eventual sale of external sporting grounds while maintaining activity levels. QUALIFICATIONS Tertiary Bachelor of Sport & Recreation, Media Studies & Psychology University of Melbourne, 1982 Secondary HSC Xavier College, Kew Professional memberships Victorian Employers Chamber of Commerce Victorian Events Industry Council Board memberships Victorian Tourism Industry Council Board for the Melbourne Food and Wine Festival Melbourne International Flower and Garden Show Board of Destination Melbourne Victorian Tourism Wineries Council Yarra River Business Association Committee for Melbourne National Tourism and Transport Forum Australian Cruise Industry Board Tourism Australia Events Industry Review Victorian Tourism Award judging panel Alpine Resorts Coordinating Council Personal Interests Sailing, travelling, coaching junior sports Personal Achievements 8 Melbourne to Hobart and Sydney to Hobart yacht races National Sports and Tourism award in 2006 My family: Wife Prue and two children (Tom and Millie).