Session 7, Module Four: Cash and Liquidity Management Chapter 10: Payment Systems, Collections and Disbursements v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 1 Discussion Question Identify the following steps in the payment process. Answers: 1. Information contained in payment instrument Payment (i.e., MICR line on paper check) instructions Clearing 2. Transfer of payment instrument and required payment information Settlement 3. Actual transfer of value from payor to payee Payment generation 4. Payment item created per payment instructions v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 6: Module 4, Chapter 10 - 2 Cash and Paper Payment Systems Cash Systems • Use currency and coin in physical form • Primarily used by consumers for small transaction amounts • Typically countries use their own currency for transactions; some use regional common currency • Self-sufficient v3.0 © 2011 Association for Financial Professionals. All rights reserved. Paper Systems • Use checks, drafts or similar items as payment instruments • Most of paper items are debits • Most countries have various types of clearing channels • Settlement mechanism is well-defined • Not considered final until specified return periods have elapsed Session 6: Module 4, Chapter 10 - 3 Electronic Systems Large value Size of payment Small value Business/ wholesale Real-time Urgency of payment Primary user Consumer/ retail Same-day Non-urgent v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 6: Module 4, Chapter 10 - 4 Discussion Question Which of the following is true of gross versus net settlement systems? a) Net settlement systems are batch processing systems that send the entire amount of each transaction at day’s end. b) Gross settlement has a separate value transfer between payor and payee and is usually accompanied by real-time settlement. c) Electronic credit transactions are not considered final immediately after net settlement. Answer: b. This is called real-time gross settlement (RTGS). v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 6: Module 4, Chapter 10 - 5 Consumer Electronic Payment Systems Electronic transfer is dominant consumer-to-business, consumer-toconsumer and consumer-togovernment payment method outside U.S. U.K., Switzerland, Netherlands, France, Belgium, Japan and most Nordic countries use giro systems. Credit card, debit card, smart card, stored value card. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 6: Module 4, Chapter 10 - 6 Key Participants in Payment Clearing Process Correspondent bank(s) Paying bank Receiving bank Central bank/ clearinghouse/third party v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 6: Module 4, Chapter 10 - 7 Discussion Question The settlement process uses all of the following methods EXCEPT a) bilateral exchange of value between paying and receiving banks. b) physical movement of paper payment instruments between parties/banks. c) correspondent bank accounts. d) reserve accounts at a central monetary or banking authority. Answer: b. This answer describes clearing. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 6: Module 4, Chapter 10 - 8 Society for Worldwide Interbank Financial Telecommunication (SWIFT) Interbank telecommunications network. Banks send paymentrelated information but do not transfer value. Transfers use correspondent banks. For corporates, SWIFT has standardized multibank platform. v3.0 © 2011 Association for Financial Professionals. All rights reserved. SWIFT messages Balance reporting L/Cs Documentary collections FX transactions Session 6: Module 4, Chapter 10 - 9 Issues Related to Cash and Paper Acceptance Cash payments Paper payments • Providing payment security and integrity • High potential for theft or fraud • Imposes significant cost on the company in managing these cash payments • Cross-border check clearing and settlement is a slow, complicated and expensive process. • Check or image must move through various banks involved. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 6: Module 4, Chapter 10 - 10 Electronic Payment Security Physical security and limited access Passwords and personal identification numbers (PINs) Test keys and codes to validate wire transfers Repetitive wires to limit where and to whom funds can be transferred Multiple approval levels Segregation of duties v3.0 © 2011 Association for Financial Professionals. All rights reserved. Electronic security measures Encryption Message authentication Digital certificates Security devices (keys or tokens) Session 6: Module 4, Chapter 10 - 11 Discussion Question Describe two uses of net settlement systems. Answer: Clearing electronic payments between financial institutions Intercompany net settlement of receivables and payables among participating companies; single transfer of net amount due at the end of a specified period v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 6: Module 4, Chapter 10 - 12 Global Banking Systems and Practices: Identification of Bank Accounts Europe and elsewhere (SEPA, ISO standards) Bank Identifier Code (BIC) International Bank Account Number (IBAN) United States Routing transit numbers (RTNs) v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 13 International Banking Characteristics—Europe Member countries delegate some sovereignty to European Parliament EMU Integrate economies of EU members European Central Bank— unified monetary policy for euro zone Single Euro Payments Area (SEPA) European Payments Council (EPC) established SEPA to: Euro Elimination of currency exposures or exchange rate crises in euro zone Reduced transaction costs v3.0 © 2011 Association for Financial Professionals. All rights reserved. Provide straight-through electronic payments system Harmonize fees Eliminate cross-border charges Cashless euro payments in euro zone with single account, single instrument Domestic transfers Session 7: Module 4, Chapter 10 - 14 Discussion Question In Europe, what are the four primary mechanisms for the settlement of euro payments and transfers? Answer: TARGET2: Real-time settlement for urgent, high-value cross-border electronic payments in euros. Central banks use it to mobilize liquidity in Europe. Correspondent banking: Low value, bulk payments. Internal networks and local clearing channels. Euro bankers association (EBA): Major clearing banks operate a net settlement system primarily for inter-bank transactions. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 15 International Banking Characteristics—Canada Bank of Canada (central bank): Controls monetary policy Supplies currency Promotes Canada’s financial system safety Provides efficient and effective funds management services Five major Canadian financial institutions provide nationwide banking through branches. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Approximately 60 other smaller financial institutions serve a variety of special interests and markets. Canadian Payments Association (CPA): Operates a national system for the clearing and settlement of checks Performs electronic payments Manages changes to the national payment system Session 7: Module 4, Chapter 10 - 16 Discussion Question In Canada, what are the four primary systems for the clearing and settlement of payments? Answer: Automated Clearing Settlement System (ACSS) Large Value Transfer System (LVTS) U.S. Bulk Exchange (USBE)—a system parallel to the ACSS, used for clearing payment items denominated in U.S. dollars and for settlement of USBE balances occurring through correspondent banks in New York ACH for cross-border settlement between U.S. and Canadian banks v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 17 International Banking Characteristics—Mexico Banco de México (Banxico) is the central bank: Monetary policy Lender of last resort Shares exchange rate policy and regulatory supervision of finance with the Ministry of Finance and Public Credit Resident and non-resident entities permitted to retain both Mexican peso (MXN) and foreign currency bank accounts (resident both domestically and abroad, non-resident just domestically) Stable and well-capitalized banking system: 26 financial groups, 42 multiple banks, 26 finance companies, 81 representative offices SPEI is the high-value RTGS system SICAM settles paper-based checks and nonurgent electronic payments v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 18 Anti-Money Laundering (AML) and Its Impact on Payments USA PATRIOT Act v3.0 © 2011 Association for Financial Professionals. All rights reserved. strengthened AML. FIs must report transactions of a suspicious nature to financial intelligence unit in their countries. Scrutiny and reporting requirements. Bank Secrecy Act Session 7: Module 4, Chapter 10 - 19 (BSA) Due diligence on customer identity and transaction monitoring Reports to FinCEN Cash deposit ≥ $10,000 file CTR or €15,000 in EU Patterning AML: Financial Action Task Force and Office of Foreign Assets and Control FATF • International body to develop and promote national and international AML policies • Political will • Keep AML current • Monitors progress • Reviews techniques and counter-measures • Collaborates v3.0 © 2011 Association for Financial Professionals. All rights reserved. OFAC • Office of U.S. Department of Treasury • May impose controls on transactions and freeze assets under U.S. jurisdiction • Maintains list of prohibited foreign entities • Companies responsible for checking list Session 7: Module 4, Chapter 10 - 20 Discussion Question What was created to mitigate the risk that a high level of settlement risk in existing practices, coupled with an unexpected event or failure, could trigger a serious disruption of the global FX markets and financial system liquidity? a) Straight-through-processing b) Continuous linked settlement (CLS) c) ISO 20022 global messaging standard Answer: b. CLS allows a simultaneous exchange of payment versus payment to eliminate settlement risk. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 21 Straight-Through-Processing (STP) Allowing information that has been electronically entered to be transferred from one party to another in the settlement process without reentry Benefits Better, more efficient connectivity between transaction participants Increased speed of transaction settlement Complete integration of all backoffice systems and applications Reduction of human intervention in transaction process Overall reduction of total operational costs and cycle times v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 22 U.S. Payment Systems and Instruments Checks/paper-based Retail: Highvolume, lowvalue transactions Wholesale: Lowvolume, high-value monetary/book entry Card-based ACH Fedwire v3.0 © 2011 Association for Financial Professionals. All rights reserved. CHIPS Session 7: Module 4, Chapter 10 - 23 Discussion Question All of the following are primary regulations related to paper-based payment instruments in the U.S. EXCEPT a) UCC Article 3: Negotiable Instruments. b) UCC Article 4: Bank Deposits and Collections. c) Fed Regulations Z and BB. d) Fed Regulations CC and J. Answer: c v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 24 Sample Business Check v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 25 The Check Clearing Process Key event is presentment—the delivery of the original or a substitute check to the paying bank Check 21 Image replacement document (IRD) Electronic image exchange and print IRD if needed Remote deposit capture (RDC) v3.0 © 2011 Association for Financial Professionals. All rights reserved. Value is subtracted from bank’s account with: Federal Reserve bank Correspondent bank Some other clearing channel On-us check clearing Simultaneous debit and credit Same-day or immediate availability Session 7: Module 4, Chapter 10 - 26 Transit Check Clearing Checks drawn on banks other than bank of deposit Clearing channels Clearinghouse Correspondent bank Direct send or direct exchange Federal Reserve System Fed receives 99% of checks electronically v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 27 Deadlines and Deposit Timing: Ledger Cutoff Time Defines start and end of banking day Time of day when deposit must be received to be posted to ledger balance of depositor’s account Established by individual banks v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 28 Deadlines and Deposit Timing: Deposit Deadline Time within banking day when item must be ready for transit at depository bank’s processing center to qualify for availability stated in availability schedule v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 29 Related Funds Availability Terms Availability schedules Checks: 0 to 2 days Balances and float: Ledger balances Available balances Collected balances and deposit float v3.0 © 2011 Association for Financial Professionals. All rights reserved. Availability factors: Pre-encoding/ RDC/image capture Reject items As-of adjustments Session 7: Module 4, Chapter 10 - 30 Additional Paper-Based Instruments Payable through draft (PTD) Pre-authorized draft Remotely created check (RCC) Money order Traveler’s check Sight and time draft Cashier’s check/ certified check State warrants v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 31 Returned Paper Items and Check Collection Number of checks declining Returned items as percentage of checks increasing Risk reduction Check verification Check guarantee v3.0 © 2011 Association for Financial Professionals. All rights reserved. Reasons Non-sufficient funds (NSF) Uncollected funds hold (UCF, UFH, UF) Only NSF and UCF eligible for redeposit Fed Operating Circular No. 3 RCK format (ACH) Fed Return® Session 7: Module 4, Chapter 10 - 32 Discussion Question What ACH mechanisms facilitate check clearance at the POS, a lockbox, or drop box environment or at other eligible points of presentment? Answer: Point-of-purchase (POP) check conversion: Systems that allow customers to have checks scanned, capturing the account information from the MICR line at the POP. Accounts receivable conversion (ARC): Eligible checks received at a lockbox or drop box can be converted into electronic debits and processed as ACHs. Back office conversion (BOC): Conversion of eligible checks to ACH debits in the back office at the POP or other manned bill payment locations. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 33 Electronic Funds Transfers (EFT): Automated Clearing House (ACH) Batch processing clearinghouse Value Payment-related information Electronic clearing and settlement: Fed Electronic Payments Network (EPN) NACHA membership v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 34 Checks versus ACH Transactions Checks ACH transactions Paper-based Electronic Limited to payment instructions Can transmit additional payment-related information Parties termed payor and payee Parties termed originator and receiver Can only debit payor’s account and credit payee’s account Can be either debit or credit transaction; credits move funds from originator’s account and debits move funds from receiver’s account v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 35 Clearing and Settlement of ACH Transaction: Direct Deposit Example 1 Company (Originator) 2 Company’s Bank (ODFI) 3 4 5 ACH Operator Employee (Receiver) 6 Local ACH Operator Employee’s Bank (RDFI) ACH Operator Banks (Other RDFIs) 7 ACH Operator 1. 2. 3. 4. 5. Prepare ACH file. Transmit file. Sort out on-us. Transmit file. Sort transactions to other ACHs. 6. Transfer value from company’s bank to employee’s bank. 7. Transmit file. Other Employees v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 36 Discussion Question Which of the following is true of ACH transactions? a) In an ACH debit transaction, funds are moved from the originator’s account to the receiver’s account. b) ACH transactions are value dated (payment instructions include settlement dates). c) ACH transactions have processing and availability float. d) If an ACH file is released by an ODFI, the ODFI need not settle if the originator’s account has insufficient funds. Answer: b v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 37 Automated Clearing House Same-day ACH Other ACH considerations PPD CCD or CCD+ CTX RCK IAT v3.0 © 2011 Association for Financial Professionals. All rights reserved. Check conversion formats Prenotifications Authorization ACH payment formats ARC, POP, BOC CIE TEL WEB XCK ACH regulations NACHA operating rules and guidelines UCC Article 4A Fed Regulation E (consumer debits) Session 7: Module 4, Chapter 10 - 38 International ACH Transactions (IAT) and FedGlobalSM ACH Payments IAT In originating or receiving ACH cross-border transactions When originator or receiver is U.S. subsidiary of non-U.S. firm When ACH payments are sent to pensioners or employees living abroad When full amount of ACH payment is sent to account outside U.S., even if initially going to U.S. account When items are bought/sold over Internet and payment involves cross-border transaction AML mandatory addenda v3.0 © 2011 Association for Financial Professionals. All rights reserved. FedGlobal Account-toaccount Account-toreceiver Fixed-to-variable Fixed-to-fixed— USD to USD Fixed-to-fixed— foreign currency to foreign currency Session 7: Module 4, Chapter 10 - 39 Discussion Question Which of the following is similar to TARGET2 in that it is an RTGS, has online hours of 9:00 p.m. to 6:30 p.m. EST but banks establish earlier cutoff times as needed, and is regulated under Fed Reg J and UCC Article 4A? a) ACH b) Fedwire c) FedGlobal d) CHIPS and SWIFT Answer: b v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 40 Clearing and Settlement of a Wire Transfer 1 Company A (sender) 7 Company B (receiver) 2 Bank A (sender’s bank) 6 Bank B (receiver’s bank) 3 4 5 FEDERAL RESERVE BANK Reserve accounts value transfer From Bank A Bank Bank A To Bank B B v3.0 © 2011 Association for Financial Professionals. All rights reserved. 1. Initiates wire transfer. 2. Determines funds availability and debits Company A’s account. 3. Makes wire transfer via Fedwire. 4. Fed debits Bank A and credits Bank B. 5. Fed notifies Bank B of transfer. 6. Bank B credits Company B’s account. 7. Notified of wire transfer received. Session 7: Module 4, Chapter 10 - 41 Types of Wire Transfers v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 42 Discussion Question Which of the following is designed to reduce the risks of correspondent banks unknowingly facilitating illicit activities (e.g., money laundering)? (Select all that apply.) a) SWIFT MT202 COV with two special sequences b) Fedwire CTR and CTP message format c) National Book-Entry System (NBES) delivery-versus-payment (DVP) Answer: a and b. The question relates to cover payments. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 43 Clearing House Interbank Payments System (CHIPS) Bank-owned, large-dollar funds transfer network operated by The Clearing House Real-time intraday net settlement system providing finality of payment at time of release Clearing and settlement (in USD): CHIPS member banks fund New York Fed CHIPS accounts (transfers received/ authenticated midnight to 5 p.m.) CHIPS formats: Fedwire, SWIFT Dollar volume is 80% of Fedwire volume v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 44 Discussion Question What are some alternative payment instruments used in the U.S. other than ACH, Fedwire and CHIPS? Answer: Money transfer services storefronts or online Alternative payment services providers to send payments to employees or contractors, collect payments or get funds across borders quickly (primarily for persons without access to a banking system) PayPal, a subsidiary of eBay v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 45 Participants in a Credit Card Transaction Cardholder Card issuer Merchant Merchant acquirer Acquiring processor v3.0 © 2011 Association for Financial Professionals. All rights reserved. Issuer processor Network operator Session 7: Module 4, Chapter 10 - 46 Credit Card Payment Clearing Process Authorization 1-A Merchant 1-B 1-D 3 Merchant Bank 2-A 2-C 1-C Consumer Account 2-B 3 Clearing 1-D 2-A. Charges sent for clearing by merchant. 1-B 2-B Issuing Bank 3 1-D 1-A. Credit card presented to merchant for purchase. 1-B. Authorization request. 1-C. Hold placed on credit limit. 1-D. Authorization granted. Credit Card Network 1-B v3.0 © 2011 Association for Financial Professionals. All rights reserved. 2-B. Transaction data routed to bank. 2-C. Hold converted to charge. Settlement 3. Funds remitted through network to merchant. Session 7: Module 4, Chapter 10 - 47 Discussion Question Describe the Payment Card Industry Data Security Standards (PCI DSS). Answer: Worldwide information security standard defined by PCI Security Standards Council Created to help organizations that process card payments prevent card fraud through increased controls Applies to all organizations that hold, process or exchange cardholder information from cards with a major card brand logo Noncompliance can result in fines or termination of payment card acceptance v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 48 Debit Cards and Other Varieties of Payment Cards Debit cards Both types debit funds from cardholders’ checking or savings accounts Signature-based Visa, MasterCard, Discover PIN-based PIN is entered Facilitated by network operators v3.0 © 2011 Association for Financial Professionals. All rights reserved. Other Purchasing cards (procurement cards, p-cards) Travel cards Ghost cards Departmental (unnamed) cards Single-use cards Stored value cards (SVCs) Smart cards Session 7: Module 4, Chapter 10 - 49 Over-the-Counter Collection Systems Merchant outlets Payment instrument Intermediaries Cash Field bank deposit Cash Armored car virtual vault Field collections Headquarters RDC Branch offices Check conversion Telephone ACH - TEL Mail order Cards v3.0 © 2011 Association for Financial Professionals. All rights reserved. Merchant processor Collector/ payee Concentration account Receiver of payment Balance and transaction data to treasury function Customer payment data to credit/ receivable function Session 7: Module 4, Chapter 10 - 50 Mail and Electronic Collection Systems Company processing center Electronic Lockbox Web-based sales Bank Payment Intermediaries instrument Merchant Cards processor Checks Collector/ payee Check 21 imaging Check conversion ACH Cards ACH - WEB ACH Wire v3.0 © 2011 Association for Financial Professionals. All rights reserved. Merchant processor Concentration account Mail Receiver of payment Balance and transaction data to treasury function Customer payment data to credit/ receivable function Session 7: Module 4, Chapter 10 - 51 Mail-Based Collection Systems Company processing center Company does its own processing and deposit preparation. Traditionally used for large volume of relatively small-dollar amounts. Lockbox v3.0 © 2011 Association for Financial Professionals. All rights reserved. Financial institution or third party receives payments at specified post office (lockbox) addresses, processes remittances and deposits them in payee’s account. Electronic lockbox. Session 7: Module 4, Chapter 10 - 52 Company Processing Center: Steps for Checks Receiving and opening mail Separating payment (check) from remittance advice Forwarding remittance advice, amount and date of payment to A/R department Preparing check for deposit (endorsement and deposit preparation) or, for consumer payments, preparing check for conversion into ACH debit Transporting check to organization’s deposit bank, employing RDC or converting eligible check to ACH debit v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 53 Discussion Question Which of the following changed the equation that traditional in-house processing was performed only by either very small companies with few checks or large companies that could justify the equipment? a) Unique ZIP code b) Virtual vault c) Imaging technology and RDC d) Electronic lockbox Answer: c v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 54 Lockbox Collection System Advantages Reduced mail, processing and availability float Efficient processing Higher security Control and record keeping Uninterrupted service Scalability Proper segregation of duties v3.0 © 2011 Association for Financial Professionals. All rights reserved. Disadvantages Reduced operational control over: Collections operation Customized processing Payments to respond to customer inquiries Session 7: Module 4, Chapter 10 - 55 Types of Lockboxes Wholesale Process low-volume, large-dollar B2B payments that can be matched to specific invoices; emphasize float reduction and timely handling of information related to invoices. Retail High-volume, small-dollar C2B payments that frequently involve installments or recurring payments and scannable remittance documents; cost reduction more critical than float reduction. Hybrid Combine features of wholesale and retail lockboxes; sometimes called wholetail; process both B2B and C2B payments; processor aggregates remittance data and transmits it to the company. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 56 Wholesale Lockbox Processing 1 Mail check 6 Check Post office 2 3 4 Pick up mail Sort mail Open mail 7 Capture image of check 8 Endorse and encode check Image of check Envelope and contents Batch and balance 11 Data capture Create data file v3.0 © 2011 Association for Financial Professionals. All rights reserved. 9 Prepare deposit Examine check 5 10 Send to proof and transit Send deposit information Update cash position Send remittance information Update accounts receivable Session 7: Module 4, Chapter 10 - 57 Discussion Question Why would a hybrid lockbox be an appropriate selection for a utility company? Answer: A hybrid lockbox could be configured to handle consumer customers who usually return standard (scannable) remittances that can be processed automatically and business customers who usually remit documents requiring manual handling. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 58 Lockbox Selection Cost/benefit analysis: Lockbox versus company processing center. Net benefit is reduction in opportunity cost of float adjusted for difference between lockbox charges and internal processing costs (dollar amount, total collection time for items, and current opportunity cost of funds). Compare differences in collection (mail, processing and availability) float. Collection or lockbox study estimates float savings (endpoint analysis). Combine intercity mail time studies with availability schedules from each bank. Compare differences between fixed and variable costs. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 59 Collection Process Improvement Electronic payments provide: Predictability of settlement timing Flexibility of directing payments automatically Ease of transmitting customer remittance information Reduced risk of fraud v3.0 © 2011 Association for Financial Professionals. All rights reserved. B2B ACH adopted more slowly than C2B ACH EBPP EIPP Universal Payment Identification Codes (UPICs) Electronic Billing Information Delivery Service (EBIDS) Session 7: Module 4, Chapter 10 - 60 Discussion Question What are common consumer applications for pre-authorized debits? Answer: Mortgage payments Loan installments Insurance premiums Utility payments Broad range of other one-time and recurring payments of fixed amounts v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 61 NACHA’s Secure Vault Payments The only customer requirement is to be registered online banking system users. Consumers do not have to send their bank account information to the collecting organization. The collecting organization does not have to follow PCI DSS protocols, as with card payments. For merchants using Secure Vault, payments are guaranteed within 24 hours, with no NSFs or declines. Rates on Secure Vault payments are significantly lower than traditional payment cards, especially for bill payment or for G/NFP collections. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 62 Disbursement Products Controlled disbursement Zero balance account (ZBA) Payable through draft (PTD) Positive pay Multiple drawee check Imprest account v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 63 Controlled Disbursement A bank service providing sameday notification of the amount of checks that will clear against the account that day. Daily clearings usually available by early or midmorning. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Adequate funds must then be provided to the account to cover the value of the checks presented. Session 7: Module 4, Chapter 10 - 64 Zero Balance Account (ZBA) Disbursement account on which a company issues checks, ACH debits or wires—even though account balance is kept at zero. A transfer of funds from a master account (located in the same bank) covers all debits against a ZBA. May be multi-tiered so multiple divisions/ subsidiaries can write checks on separate accounts all funded by a master account. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Specific purpose multitiered ZBAs can protect concentration account against fraud through: Debit blocks for deposit-only ZBAs Check blocks for ACH-only ZBAs Session 7: Module 4, Chapter 10 - 65 Discussion Question What is the benefit of a company having multi-tiered ZBAs for payroll and accounts payable? Answer: The cash manager may control the balances and funding of a master account and the associated ZBAs as if they were all one large account. This reduces excess balances and the need for multiple manual transfers. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 66 Positive Pay Used to combat check fraud. Company transmits file of check information to the disbursement bank. Bank matches numbers and amounts and only pays matches. Teller positive pay. Reverse positive pay. Fraud that cannot be prevented: Fraudulent endorsement Holder in due course v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 67 Other Disbursement Products Payable through draft (PTD) A payment instrument popular for insurance claims with multiple signers; can be ACH debits. Multiple Checks that can be presented for drawee check payment at more than one bank; also known as payable if desired (PID) checks. Imprest account An account maintained at a prescribed level; periodically replenished. v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 68 Electronic Disbursement Methods Direct deposit Purchasing/procurement cards Federal and state tax payments Electronic benefit transfers and payroll cards v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 69 Outsourcing Products Freight payments Payroll services Integrated or comprehensive accounts payable Payment factories v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 70 Discussion Question A company supplies its bank with an electronic file of all payments issued, and the bank matches the items paid against the file. This is the same file used for positive pay. Which of the following is this service? a) ARP partial reconciliation program b) ARP full reconciliation program c) Stop payments d) High-order prefix sorting Answer: b v3.0 © 2011 Association for Financial Professionals. All rights reserved. Session 7: Module 4, Chapter 10 - 71