MASSACHUSETTS eHEALTH COLLABORATIVE December 2008 MASSACHUSETTS SPENDS MORE ON HEALTH PER CAPITA THAN ALMOST EVERYONE IN THE UNIVERSE… Average spending on health per capita ($US PPP) 9,000 United States Germany Canada France Australia United Kingdom Massachusetts 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 0 Source: Commonwealth Fund National Scorecard on U.S. Health System Performance, 2006. Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. -1- ...AND WE GET GENERALLY HIGHER QUALITY AS A RESULT, BUT THE COSTS ARE UNSUSTAINABLE Breast cancer deaths 2 7 First trimester pre-natal care Colo-rectal cancer deaths 8 Mammogram screening (2000) 10 HbA1c measurement 10 Cholesterol screening 10 Left vent. ejection eval for heart failure patients 13 Long-term diabetes complications 15 Pediatric asthma admissions 18 Beta blocker treatment upon hospitalization 21 Providers listened 2 Appointments availables for routine care 6 % giving best rating for health care received 25 Cost differential 37 0 Slide title 5 10 Massachusetts eHealth Collaborative 15 20 25 30 35 © MAeHC. All rights reserved. 40 -2- THE EHR MARKET IS MOVING, SLOWLY, BUT ALSO CREATING A DIGITAL DIVIDE IN THE PROCESS 50+ physicians 1-9 physicians % 100 50+ physicians 90 Growing at about 80 CAGR = 8.6% 1.5 percentage 64 70 64 points per year 60 46 46 50 40 30 19 20 10 0 20012001 2003 2005 2002 2003 2004 2005 2001 2002 110 million 100 90 80 70 60 50 40 30 19 20 10 0 2003 2001 1-9 physicians CAGR = 8.2% 26 2002 2004 2003 26 2004 2005 2005 801 million 911 million visits in 2004 Source: CDC; Center for Health Systems Change; National Ambulatory Care Survey Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. -3- MAeHC ROOTS ARE IN MOVEMENT TO IMPROVE QUALITY, SAFETY, EFFICIENCY OF CARE • Company launched September 2004 – Non-profit registered in the State of Massachusetts • CEO on board January 2005 • Backed by broad array of 34 MA health care stakeholders Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. -4- MAeHC BOARD OF DIRECTORS Hospitals and hospital associations • Baystate Health System • Beth Israel Deaconess Medical Center Health plans and payer organizations • Blue Cross Blue Shield of Massachusetts Healthcare professional associations • American College of Physicians • Fallon Community Health Plan • Massachusetts League of Community Health Centers • Boston Medical Center • Harvard Pilgrim Health Care • Massachusetts Medical Society • Caritas Christi • Massachusetts Association of Health Plans • Massachusetts Nurses Association • Fallon Clinic, Inc. • Lahey Clinic Medical Center • Tufts Associated Health Maintenance Organization • Massachusetts Hospital Association • Massachusetts Council of Community Hospitals • Partners Healthcare • Tufts-New England Medical Center • University of Massachusetts Memorial Medical Center • Health Care for All Healthcare purchaser organizations • Associated Industries of Massachusetts • Massachusetts Business Roundtable • Massachusetts Group Insurance Commission Non-voting members Governmental agencies • Executive Office of Health and Human Services Consumer, public interest, and at-large • Center for Medicare & Medicaid Services • Massachusetts Coalition for the Prevention of Medical Errors • Massachusetts Health Data Consortium • Massachusetts Taxpayers Foundation • Massachusetts Technology Collaborative • MassPRO, Inc. • New England Healthcare Institute • Massachusetts Health Quality Partners • Tufts University Medical School • UMass Medical School Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. -5- MAeHC ORGANIZATION DESIGNED TO SCALE UP FOR STATEWIDE PROGRAM CEO Other Operations Technology & Vendor Mgt Practice Services Legal Contract admin & HR Support Practice consultants Evaluation Data manager Health information exchange More communities Program Leader Newburyport Program Leader Brockton Program Leader North Adams Shared services • Design, deployment, & support Evaluation coordinator • Community coordination Communication • Project management • Program integrity Project Mgmt Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. -6- PILOT PROJECT COORDINATION Pilot Steering Committee Co-Chairs: Senior Pilot Exec & Community Advocate Members: Physicians, Hospital, Consumers Community Physician Council Slide title Community Consumer Council Massachusetts eHealth Collaborative Privacy & Security Work Group © MAeHC. All rights reserved. -7- MAEHC SELECTED THREE PILOT SITES FROM 35 APPLICANTS: BROCKTON, NEWBURYPORT, NORTH ADAMS Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. -8- MAeHC PILOT PROJECT EXPENDITURES 2005-2008 $M $50.4 $M % MAeHC G&A 1.7 3% Professional fees 2.9 6% CPOE readiness 4.0 8% 40 Evaluation 5.9 12% 30 HIE 5.9 12% 20 MAeHC business services 9.8 19% 20.2 40% 50 10 EHR 0 Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. -9- ACTUAL COST PER PHYSICIAN FOR EHR $42.8K $K 45 40 $K % Support (6 mos) 2.8 7% MAeHC support 9.3 22% EHR software 7.9 18% EHR hardware 22.8 53% 35 30 25 20 15 10 5 0 Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 10 - MAeHC ARCHITECTURE AND DATA FLOWS MAeHC-level: Analysis Outcomes analysis Benchmarking Negotiated reporting to plans • P4P • Chart review MAeHC-level: QDC Community-level: HIE Brockton Newburyport North Adams Provider-level: EHR Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 11 - FIRST PRACTICE LAUNCHED IN MARCH 2006 Docs link up to new record style By Jennifer Heldt Powell Tuesday, March 14, 2006 The end of the paper trail By Ulrika G. Gerth/ ugerth@cnc.com Friday, March 17, 2006 Setting a new record: Local doctors pilot electronic patient history system By Stephanie Chelf Staff Writer Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 12 - OVER 550 CLINICIANS LIVE IN 18 MONTHS # practices North Adams (15) Newburyport (37) Brockton (89) 2006 Slide title 2007 Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 13 - CLINICAL USE OF DEPLOYED EHRs % of Encounters Documented Clinically in EHRs (Q2 2006 – Q2 2008) % Community 1 Slide title Community 2 Massachusetts eHealth Collaborative Community 3 © MAeHC. All rights reserved. - 14 - CLINICIAN ATTITUDE TOWARD EHRs Disagree % agree Agree 61% Already has The EHR system has helped streamline our processes 80% Will in the future 91% The HIE will help streamline our processes Already has 70% Will in the future 87% Already has 65% Will in the future 87% Our patients are benefiting from new processes We are already able to provide higher quality care Our quality will improve from the HIE 93% Overall I have already adopted the EHR 80% I would recommend EHRs to other practices 81% n = 195, 2/08 Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 15 - STAFF ATTITUDE TOWARD EHRs Disagree % agree Agree Already has 86% Will in the future 95% The EHR system has helped streamline our processes The HIE will help streamline our processes 96% Already has 83% Will in the future 94% Our patients are benefiting from new processes Our quality will improve from the HIE 96% Overall I have already adopted the EHR 91% I would recommend EHRs to other practices 88% n = 524, 2/08 Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 16 - PILOT COMMUNITIES WILL BE THE FIRST IN THE COUNTRY TO BE COMPLETELY “WIRED” FOR HEALTHCARE Ethel Roy, 81, visited earlier this month with Dr. Stephen St. Clair, her urologist, at his office in North Adams. (Stephen Rose for the Boston Globe) Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 17 - MAeHC HEALTH INFORMATION EXCHANGE ARCHITECTURE AND STATUS On-demand portal services • • • • • View/download records Secure messaging Electronic referrals Patient communication Forms routing • • • • View/download records Physician communication Appointment request Forms routing Automated delivery services Lab/rad results Hospital reports Community Indexes • Three stand-alone HIEs Patient portal Physician portal EHR data Public health Communities Systems connected Data exchanged Clinician Terminology Infrastructure Slide title ~600 clinicians, 200+ clinical sites • 4 hospitals, 1 community health center • Hospital systems (Meditech) , including EHR, lab systems, rad systems, transcription systems • Problems, procedures, allergies, medications, demographics, smoking status, diagnosis, lab results, rad reports • Standards used: HL7, CCR/CCD, NCPDP Script 8.1, LOINC, CPT4, ICD9, RxNorm Community record Entity • • Ambulatory EHRs (eCW, NextGen, GE, Allscripts) Clinical repository Patient • Over 500K patients Transactions to date (as of Nov 2008) Massachusetts eHealth Collaborative • Over 60K patients opted-in to date (91% opt-in rate) • 300K+ clinical records exchanged to date • 20K+ matched patient records in HIE © MAeHC. All rights reserved. - 18 - Doctor’s Office Record: • Private Office Notes • Consultation Letters • Scanned Reports • Non-consented items The eHealth Summary: • Medication List • Problem List • Procedures • Social History • Allergies • Past Medical History • Family History • Lab Results • Radiology Results • Immunizations Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 19 - OPT-IN PERMISSION MODEL Send Pre-defined data sent to central server Consent Community Network Patient chooses which entity’s records to make available to network Jane Jones eCommunity Record June 9, 2006 3 2 Y Y Y 1 N Physician views data prior to or during patient visit Visit history xxx xxx Active problem list xxx Dr. Jane Brody Current medications xxx Seacoast Cardio Current allergies xxx Dr. Jane Brody Recent laboratory results xxx AJ Hospital Recent radiology results xxx AJ Hospital Y 4 Retrieve Jane Jones Jane Jones Visit Other xxx XXX Patient visits clinical entity for care and is provided option at first visit to opt-in all clinical data from EACH entity Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 20 - NORTH ADAMS HIE SCREEN SHOT Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 21 - NEWBURYPORT & BROCKTON HIE SCREEN SHOT Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 22 - Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 23 - DATA BEING SENT TO THE MAEHC QDC TODAY Slide title • Problems • Procedures • Allergies • Medication • Demographics[de-identified] • Social/Family hx if it can be sent in discrete data • Smoking status- if it can be sent over in discrete data • Visits • Diagnosis • Lab results • Rad results • Future[ inpatient data to include surgical history] Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 24 - MAeHC QDC MEASURES Phase 1 Measures Phase 2 Measures CAD - 1- LDL-C test ordered - 2- LDL-C level <100 - 3- Lipid-lowering therapy prescribed - 4- Antiplatelet therapy prescribed Diabetes - 5- HbA1c test ordered - 6- HbA1c level <9 - 7- BP level <140/90 - 8- LDL-C test ordered - 9- LDL-C level <100 - 10- Eye exam performed Slide title 11- Asthma (appropriate Rx prescribed) 12- Hypertension (BP controlled) Common pediatric conditions 13- Appropriate testing for pharyngitis 14- Appropriate treatment for URI 15- Prenatal care (screening for HIV) Prevention 16- Flu vax 17- Pneumovax 18- Colorectal cancer screening 19- Breast cancer screening 20- Tobacco use Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 25 - MAEHC QDC LOG-IN SCREENSHOTS Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 26 - MAEHC QDC REPORT SCREENSHOTS Peer comparison report (1) Benchmark summary report Slide title Peer comparison report (2) Drill-down report Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 27 - THE GRID AND THE LAST MILE MA-SHARE Inter-community connectivity Intra-community connectivity Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 28 - www.maehc.org Micky Tripathi, PhD MPP President & CEO mtripathi@maehc.org 781-434-7905 Slide title Massachusetts eHealth Collaborative © MAeHC. All rights reserved. - 29 -