2001 Annual Results Analyst & Investor Presentation Paris and Lyon, March 13 and 14, 2002 Jean-Michel Bérard (Chief Executive Officer) Emmanuel Olivier (V.P. Finance and Investor Relation) Agenda Esker at a glance Esker’s markets 2001 Financial statements Strategy Esker’s strengths to succeed Conclusion 2 Esker at a glance Esker’s markets 2001 Financial statements Strategy Esker’s strenghts to succeed Conclusion 3 Esker at a glance Independent Software Vendor Founded in 1985 Listed on the Nouveau Marché (Euronext Paris) since 1997 Our mission: • Esker develops software products that immediately integrate new and existing technologies to streamline the exchange of vital business information. Our principles: • Focus on software development • Diversify our product portfolio in complementary markets to feed company's growth 4 Esker at a glance A world-wide leader 3rd largest world-wide fax server software vendor 6th largest world-wide Host Access solutions vendor 5 Esker at a glance An international success story 35,00 16 years of sustained growth 30,00 25,00 20,00 15,00 10,00 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1990 - 1991 5,00 Annual sales from 1990 to 2001 France 11% Germany 6% 89% of sales outside France Benelux 4% UK 11% USA 60% Sales by country in 2001 Italy 2% Australia 4% Spain 2% 6 Esker at a glance An international success story 300 employees world-wide Subsidiaries in 7 countries : - USA : 3 offices: Madison (WI), Stillwater (OK), Lake Forest (CA) - Europe : France, UK, Germany, Italy, Spain - Asia Pacific : Australia Production France 29% USA 55% 3% Marketing 13% UK 7% Germany 3% Italy 1% Sales and Spain Tech. Support 2% Australia 38% 3% Management & Admin. 19% R&D 27% 7 Esker at a glance Products Host Access : provide access via a PC to core business information residing on most legacy systems and hosts IID (Intelligent Information Delivery) : multi-channel electronic delivery of core business information from any enterprise application (ERP, CRM, Legacy, …) 8 Esker at a glance Strategic goal Become the world-wide leader in electronic delivery of business documents … … and to consolidate existing complimentary markets to accelerate our development: • Print management • Forms Processing • Archiving • EDI-XML • Fax servers… 9 Esker at a glance Esker’s markets 2001 Financial statements Strategy Esker’s strenghts to succeed Conclusion 10 Esker’s markets Host Access Size: $1 billion a year Market drivers • Compliance with evolving operating systems (Windows 2000, Windows XP) • Migration to newer architectures (from PC-to6host to Web-to-Host) Market forecast • Esker believes the Host Access market will decline by 5 to 10% a year by 2005 11 Esker’s markets - Host Access World-wide monthly sales from 1/1/99 to 12/31/01 Stabilization 1/1/2000 12 Esker’s markets Definition – I.I.D I.I.D. : Intelligent Information Delivery Distribution of electronic business documents originating from an enterprise application 13 Eskers’ markets – I.I.D Enterprises yesterday… Physical Mail Enterprise Information System (ERP, SCM, HR, ...) Paper Manual Tasks Printing Fax • Invoices • Reminders • Claims • Purchase Orders • Delivery notes • Quotes/proposal Telephone • Notifications • Reminders • Exception management Archiving • All legal document Internal copies • Payroll • Reporting 14 Eskers’ markets Today with IID… – I.I.D XML (RossetaNet) Hybrid Mail Enterprise Information System (ERP, SCM, HR, ...) Pulse • Invoices • Purchase Orders • Payment • Invoices • Claims • Reminders Automated Fax • Purchase Order • Delivery notes • Proposal/quotes SMS, Automated voice • Notifications • Reminders • Exception management Archiving System Web or E-Mail (Secure) Printing • All legal document • Reporting • Account statements • Quotes, Delivery notes • Purchase Orders • Other paper documents 15 Esker’s markets – I.I.D Guaranteed R.O.I for the enterprise Productivity gains — Eliminate numerous manual activities (printing, waiting, walking, stuffing, dialing, phoning, archiving, stamping,…) Cost Reduction — Eliminate primary materials such as paper, ink, printers, envelopes and office space — Use less expensive media than Post or Fax to carry Business Documents Accelerate Business Cycles — Reduce cash collection cycles — Reduce level of inventory — Reduce % of problematic incoming orders Customer/Supplier relationship improvement — — — — Real-time communication via customer preferred channel Personalized information can be sent more often to the customer Senders can be sure that information reaches right destination Customers can deal more easily with digital information 16 Eskers’ markets – I.I.D Real life business case A €100 million company produces per month: •17,000 invoices •5,000 delivery notes •150 collection notices •8 500 collection reminder letters •1 700 purchase orders Savings are: •Productivity gains •Reduction in material consumption •Total direct gains •Improvement of interest expense Return on Investment 54 000 € 11 500 € 65 500 € 120 000 € < 5 months 17 Esker’s markets – I.I.D A market with high growth potential 90% of paper-based documents originate as electronic documents (Aberdeen) The e-billing and e-presentment market will reach $3.3 billion by 2005 (Killen & Associates) 75% of American companies use no electronic media to handle their business transactions (National Association of Manufacturers – Ernst & Young) Per Gartner Group: By 2004 DOM servers will become as pervasive as networked print servers (0.7 probability) DOM is approximately a US$560 million market that is growing at 35 % CAGR. The IID market should reach $2 billion by 2005 18 Esker’s markets – I.I.D Competitive analysis • Accelio (Nasdaq: ACLO), formerly • • • • • • Jetform Dazel – Hewlett Packard Formscape Macro 4 (LSE) Streamserve IBM … In red: public companies 19 Esker at a glance Esker’s markets 2001 Financial statements Strategy Esker’s strenghths to succeed Conclusion 20 2001 financial statements Esker’s financial rationale for growth Eskers’ strategy is well balanced between its two product lines: • Host Access : Mature product Low investments Capitalize on existing channels and gain market share High profitability • IID : New product with high growth potential Demands high investment in R&D, sales and marketing Growth financed through optimization of existing commercial world-wide infrastructure 21 2001 financial statements 2001 : back to growth Back to growth • + 3.4% at comparable structure • + 18% accounting annual growth Accelerated growth on IID products • + 25% in 2001 • + 47.3% for Q4 Stabilisation of Host Access sales • - 7.8% in 2001 Excellent commercial results in the US • Growth exceeds 10% in 2001 2001 sales reached: 32.3 M€ 22 2001 financial statements 2001 sales by country 40,00% Australia 30,00% 20,00% USA Benelux 10,00% 2001 Growth by country Esker 0,00% Europe France -10,00% -20,00% UK Italy Spain Germany -30,00% Performance is heavily influenced by quality of implementation of the IID strategy: Australia: growth 36% with 60% of sales in IID Germany: decrease of 29% with 5% of sales in IID 23 2001 Financial statements Over 100 Pulse servers sold world-wide 2001 revenu : M€1.5 Valéo, Cofinoga, Imerys, C&S Wholesale Grocers Union Bank of California, Reliant Energy, Pacific Century Cyberworks, Schneider national, Tab limited, Toronto Mutual Life, South carolina State Ports Authority, Rexel, Experian, … 24 2001 Financial statements IID growth accelerates… 50% Lauch of Pulse 40% 30% 20% 10% 0% -10% Q1 00 Q2 00 Q3 00 Q4 00 Q1 01 Q2 01 Q3 01 Q4 01 25 2001 Financial statements 2001 sales by product line Million euros 2001 2000 IID Host Access 13,35 18,96 10,67 20,57 Total 32,31 31,24 Var. - % 2,68 1,61 25,1% -7,8% 1,07 3,4% At comparable structure 2001 shows Esker’s ability to further grow its businesses with two main achievements : High growth on IID products : + 25% Stabilization of Host Access range - 7,8% 26 2001 Financial statements 2001 sales by quarter 9 000 000 8 000 000 7 000 000 6 000 000 5 000 000 4 000 000 3 000 000 2 000 000 1 000 000 0 Europe US Esker Q1 Q2 Q3 Q4 27 2001 Financial statements 2001 income statement 12/31/2001 '000 euros Sales 32 533 Cost of goods sold R&D expenses Selling expenses Marketing expenses General & administration expenses Total operating expenses % 100% 12/31/2000 27 477 % Change 100% 18,4% (2 919) (6 797) (11 795) (6 577) (5 704) (33 792) (0.9%) (2.1%) (3.6%) (2.0%) (1.8%) (10.4%) (2 524) (6 370) (11 013) (5 711) (5 590) (31 208) (0.9%) (2.3%) (4.0%) (2.1%) (2.0%) (11.4%) (1.6%) (0.7%) (0.7%) (1.5%) (0.2%) (0.8%) Loss before Interest & Taxes Interest income (net) Operating income Exceptional items Amortization of goodwill Income taxes (1 259) 292 (967) (772) (273) (182) (0.4%) 0.1% (0.3%) (0.2%) (0.1%) (0.1%) (3 731) 289 (3 442) (1 065) (246) (400) (1.4%) 0.1% (1.3%) (0.4%) (0.1%) (0.1%) 6.6% 0.1% 7.2% 2.8% (1.1%) 5.5% Net loss (2 194) (0.7%) (5 153) (1.9%) 5.7% Esker continued to heavily invest in R&D, sales and marketing 28 2001 Financial statements Pro forma income statement Millions d’euros 2001 2000 Var. Sales 32.5 31.3 4% E.B.I.T Interest income Operating loss Exceptional items Income taxes Amortization of goodwill -1.3 0.3 -1.0 -0.8 -0.2 -0.3 -4.8 0.3 -4.5 -1.1 0.1 -0.2 73% 1% 78% 27% -300% 11% Net loss -2.2 -5.6 61% Pro forma data include VSI revenues and cost from 1/1/2000 Taking into account VSI’s activities in 2000, improvement is even better. VSI’s acquisition allowed Esker to implement economies of scale and improve profitability 29 2001 Financial statements Analysis of operating costs In % of sales Cost of goods sold R&D expenses Selling expenses Marketing expenses General & administration expenses Total operating expenses 2001 S2 2000 Change 9.0% 21.0% 36.5% 20.4% 17.7% 105.6% 9.4% 22.1% 34.2% 15.8% 17.7% 99.2% -0.4% -1.1% 2.3% 4.6% 0.0% 6.4% Esker invests to build the future of its products 30 2001 Financial statements Exceptional items As of 12/31/2001 (in ‘000 of euros) • Write down of treasury stock • Write down of goodwill • Restructuring costs 276 153 343 772 As of 12/31/2000 (in ‘000 of euros) • Write down of treasury stock • Restructuring costs • Other 311 610 144 1 065 31 2001 financial statements Cash flow statement 2001 In '000 euros Financing capacity Change in working capital - Net cash provided by operating activities Net cash used by investing activities Net cash provided by financing activities 594 1 865 - 2 578 534 1 271 - 2 044 666 - Net increase in cash Cash at beginning of year Net increase in cash Change in treasury stock Currency translation adjustment Cash at end of year 2000 - 457 63 - 1 741 542 - 4 242 - 11 606 4 242 548 7 912 542 297 49 8 206 7 912 2001 showed positive cash flow € 1.3 million from operating activities € 0.5 million net increase in cash 32 2001 financial statements Balance sheet 12/31/2001 12/31/2000 EUROS EUROS 12/31/2001 12/31/2000 EUROS EUROS Intangible assets Tangible fixed assets Financial fixed assets FIXED ASSETS Inventories Trade accounts receivable Other receivable Deferred taxes Treasury shares Cash and cash equivalents CURRENT ASSETS Prepaid expenses 2 456 633 1 152 406 59 717 3 668 756 307 639 6 669 226 1 191 979 308 607 250 782 7 962 909 16 691 142 495 511 2 983 570 1 368 530 70 739 4 422 839 279 502 6 727 232 1 740 484 647 487 548 428 7 567 728 17 510 861 694 192 SHAREHOLDERS EQUITY TOTAL 20 855 409 22 627 892 TOTAL Reserves for risks Financial debt Trade accounts payable & other payable Deferred revenue 13 327 671 15 729 803 176 692 174 809 7 602 203 976 4 351 053 4 144 888 2 992 391 2 374 416 20 855 409 22 627 892 33 2001 financial statements Balance sheet analysis Fixed assets Shareholders’ equity Current assets Current liabilities Net cash on hand Deferred income Active Passive A very healthy financial position… … resulting from years of careful management. 34 2001 Financial statements Esker’s market capitalization Total value in M€ Market capitalization Value per share in Euros 14.0 4.1 Cash 8.0 2.3 Value excluding cash 6.0 1.76 Esker is valued at (not including cash): 19% of 2001 sales 1,75 times its cash 35 Esker at a glance Esker’s markets 2001 Financial statements Strategy Esker’s strenghts to succeed Conclusion 36 Srategy – I.I.D Sales strategy Installed base Banking, Insurance, retail,... Direct sales to large accounts Headpin strategy Channel sales / partnerships ERP, Output management, Archiving, Postal services,... 37 Strategy – I.I.D The headpin approach Seg 3 App 1 Seg 2 App 2 Seg 2 App 1 Headpin Seg 1 App 3 Seg 1 App 2 Seg 1 App 1 The goal is to dominate the market within the headpin, providing a starting point for the rest of the bowling pin. 38 * From Inside the Tornado Strategy – I.I.D Supply Chain Communications Information Suppliers Capacity, promotion, plans, delivery schedules Material Raw materials, intermediate products, finished goods Finance Credits, consignment, payment terms, invoice Manufacturers Distributors Retailers Sales, orders, inventory, quality, promotion plans Customers Information Returns, repairs, servicing, recycling, disposal Material Payments, consignment Finance 39 Strategy – I.I.D A new sales approach Historical Esker Approach. Facsimile Print Secure e-mail Web Wireless Technology Purchase Orders Invoices Order Confirmations Collection Notices Documents Distributor communication Supplier communication Customer communication Partner communication Business Solution Selling Approach 40 Strategy – I.I.D An remarkable example IID quarterly sales in Australia 450 000 400 000 350 000 300 000 250 000 200 000 150 000 100 000 50 000 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 00 00 00 00 01 01 01 01 2002 growth: + 167% 41 Strategy – I.I.D Strategic alliances with key partners Cincom Systems France Télécom Mobius Management Systems La Poste Zixit Corporation Complemented by active recruitment of local partners: Novaxel, Lasercom, Creatis, … 42 Esker at a glance Esker’s markets 2001 Financial statements Strategy Esker’s strenghts to succeed Conclusion 43 Esker’s strengths to succeed Prestigious references Germany Opel, Mercedes Benz, Lufthansa Service, Commerzbank, Hansestadt Hamburg, Siemens, Frei Universität Berlin… Spain Mapfre, Cadena Sol, Diputación de la Coruña, Porcelanosa, Pirelli, AEG Fabrica de Motores, Feria Muestrario de Valencia… France Kodak, Casino, Ministère de la Défense, Ministère du Travail et des Affaires Sociales, France Télécom, ELF Antar, Sagem, Gec Alsthom, BMW, Pierre & Vacances, EDF, Société Générale, Crédit Agricole, Seita, Siemens, Continent, Infogrames, Mercedes Benz, Ikea, Cadbury, Usinor, Cofinoga, Lafarge… UK Durham County Council, London Ambulance, Houses of Commons, Ocean Infogram, Rolls Royce, University of Humberside, Nacanco, BBC… Italy Lloyd Adriatico, Teuco Guzzini, Università di Napoli, Banca Passadore… Australia AT&T, Healthcare USA, Nieman Marcus, Phillips Petroleum, Danone Company. USA & Canada Peel Board of Education, American Express, First USA, The Vanguard Group, Staples,Target Stores, Ohio State University, UCLA University of California, University of Oklahoma Library, General motors, Motorola, Inc., Mobil Oil Corporation, Pennsylvania Power & Lighting Co, United States Air Force, Federal Reserve Bank of NY, First National Bank & Trust… 44 Esker’s strengths to succeed Public accountability Well-balanced ownership structure between founders and investors Independent Supervisory Board A commitment to transparence and good corporate Public governance evidenced by the 59% Euronext NextEconomy label J.Michel Bérard 9% Thomas Russell Wolfe Teubner 8% 7% Benoît Borrits 3% David Droman 6% Capital risque 2% Autres nominatifs 3% Esker S.A. 4% Open communication with all shareholders Info Plus newsletter Multi channel e-mailing list powered by Pulse 45 Esker’s strengths to succeed An international managing team Jean-Michel Bérard CEO Co-Founder of Esker Dan Speer CEO Esker US Emmanuel Olivier VP Finance and Investor Relations Jean-Jacques Bérard VP Research & Development Lynn Weatherby VP Corporate Marketing Mitch Baxter VP Business Development 46 Esker’s strengths to succeed Esker’s vision Archiving Workflow EDI Information Delivery Printing Fax Servers Forms Processing 47 Esker at a glance Esker’s markets 2001 Financial statements Strategy Esker’s strenghts to succeed Conclusion 48 Conclusion Esker starts a new growth area • With a highly promising project targeting a growing market • With very positive initial results Esker will benefit from its experience • Mature products will generate positive cash flows to accelerate the success of the IID product line • Installed bases speed up market presence for new products • International infrastructure (people & subsidiaries) will help Esker become a world-wide leader in IID markets Esker has all the necessary resources to succeed and stay independent 49 2001 Annual Results Analyst & Investor Presentation Paris and Lyon, March 13 and 14, 2002 Jean-Michel Bérard (Chief Executive Officer) Emmanuel Olivier (V.P. Finance and Investor Relation)