Metro Campus Crisis Response:
A First Look Back from a
Facilities, IT & Campus
Police perspective
Physical Facilities
Emergency Timeline, Metro Campus
Monday, June 17
5:48pm -
11:00pm -
-
Fire starts in main electrical distribution point at Metro Campus.
The entire electrical switch gear system is destroyed, but the fire is
confined to the ground floor electrical vault. Sprinklers activate
immediately and help contain fire to original location—NO INJURIES!
Fire Department, PSO, security and fire alarm service providers
complete assessments and initial preventative
safety measures are in place.
Facilities staff are scheduled
for 24-hour “fire watch,”
emergency generator
maintenance, etc.
Campus Police
Emergency Timeline, Metro Campus
Monday, June 17
5:48pm
-
Campus Police immediately assist in evacuation of students, faculty and staff.
They liaison with Tulsa Fire Department to make entrance into the building
and help ensure safety for personnel throughout the event.
-
TCC PD and Facilities leadership become part of incident command team,
providing ongoing and critical updates to TCC leadership.
~6:30pm -
TFD and PSO return control of building to TCC Police and Facilities.
Officers serve as safety escorts for essential
employees into facility to allow access to
mission critical resources.
Tuesday, June 18
-
Campus Police ensure safety and security of
main Academic Building with 24-hour access
control, and daily checkpoint, to ensure only
authorized individuals enter the building.
This security will be maintained through the
duration of the event.
Physical Facilities
Damage Sustained to Electrical Switch Gear System
Information Technology
Emergency Timeline, Metro Campus
Monday, June 17
5:48pm
-
As power is interrupted at Metro Campus, Telephone Systems immediately
revert to battery backup power. Voicemail and Telephone Systems at
Metro later experience intermittent outages while on generator power.
-
The TCC public website, college email and Blackboard are live. They
remain uninterrupted throughout the duration of the event.
~6:30pm -
IT leadership team and technicians gain access to building to assess
impact. Campus Police and Facilities staff escort for safety.
- Banner ERP & Student Information System, Cognos (Reporting & Business
Intelligence), and MyTCC Portal down.
- Team begins to implement IT Disaster Recovery plan, which includes physically
moving some of the data center infrastructure to alternate location.
- Staff work “around the clock” to bring all remaining systems back online
within 24 hours of initial incident, except the MyTCC portal.
- MyTCC portal suffers hard drive failure as a result of “hard shut down.” All
parts will be received, replaced and repaired within 72 hours.
Information Technology
Infrastructure Relocation
Information Technology
Emergency Timeline, Metro Campus
June 18-19
-
The IT Service Desk begins to regain functionality “day after” fire with
100% operations restored within 36 hours at the C4C.
-
The Student Services First Stop Help Desk is relocated to the C4C and
temporarily shares facilities with the IT Service Desk. They reopen
with in 36 hours after the fire.
-
Custom Student Services hotline established with in 36 hours of incident.
-
Client Services and Telecom staff work with departments college
wide to support telephone and computer/data moves to alternate
temporary locations. Support is ongoing at this time.
Physical Facilities
Emergency Timeline (continued)
Tuesday, June 18
-
Power is restored to the Philips Building, Student Union and Fitness Center.
-
Building remediation begins. De-humidifiers and “air scrubbers” are used
to improve air quality. All rooms, furniture and equipment will be fully
cleaned, and ceiling tiles replaced. Crews of up to 100 at a time literally
clean every inch of affected areas.
-
Electrical contractor (OESCO) and engineering services (Crafton Tull) begin
restoration planning.
Wednesday, June 19
-
-
Cooling is restored to the Philips Bldg.,
Student Union and Fitness Center.
TCC receives confirmation from Wallace
Engineering that no damage occurred to
the structural integrity of the building.
Operational Impact
Important Metrics
Thursday, June 20
-
4,000 students relocated to other TCC locations
-
187 class sections relocated
-
400 staff and faculty relocated
Physical Facilities
Emergency Timeline (continued)
Thursday, June 20
- The first three units of electrical equipment arrive after 3 days.
Normal delivery lead time for this equipment ranges from 8 – 13 weeks!
-
OMES Dept. of Risk Management inspects site with TCC staff for insurance.
Friday, June 21
All burned electrical equipment has been removed. The process
has begun on installation of three refrigerator-sized electrical
units.
Tuesday, June 25
Blackmon Mooring, remediation contractor, reduces staff
and completes cleaning project by day’s end. ABM
Janitorial prepares to clean carpets.
Thursday, June 27
- Three of the four electrical units are installed.
- The last major component of the electrical equipment
arrives.
- With fire pumps in place we are no longer on fire
watch.
Physical Facilities
Repairs in Process
Physical Facilities
Emergency Timeline (continued)
Saturday, June 29
-
All electrical equipment has arrived and is set in place.
The process begins for connecting extensive electrical wiring between
the new equipment and existing infrastructure.
Tuesday, July 2
-
City electrical inspection is passed. Generator
shut-down is scheduled for July 3.
Wednesday, July 3
-
PSO arrives on site and power is restored to the
first and ground floors of the Academic Building.
Monday, July 8
-
Power is restored to Academic Building
floors two through six.
Physical Facilities
Completion!
Physical Facilities
Metro Campus Restoration Project
Facilities Restoration Major Costs
(Covered by insurance)
• Equipment replacement
• Building restoration
• Emergency generators
• Estimated Facilities restoration costs
Physical Facilities
Metro Campus Restoration Project
Facilities Restoration Major Costs
Vendor
Description
Amount
Blackmon Mooring (BMS CAT)
Remediation services - "This order is placed with BMS CAT, Inc. under Federal Supply
Schedule number GS-07F-0087T, pursuant to GSA policy that authorizes state and local
government to purchase under Schedule 84 disaster recovery services. This is in
accordance with Section 833 of the John Warner National Defense Authorization Act for
Fiscal Year 2007 (Public Law 109-364). Final interim rule passed February 2, 2007. "
$ 250,000.00
Graybar Electric (Schneider
Electric)
4000A switchboard
OESCO
OESCO
TranSolPro LLC
85,002.00
85,000.00
63,000.00
Pendergraph Systems
Green Country Interiors
Materials and labor to install bus duct
Telecommunication and other cabling
Contract for student bus transportation from Metro Campus to location of relocated
classes.
Fire alarm device repair / replacement (smoke heads, etc.)
Acoustical ceiling tiles - labor and materials, including debris removal
Clifford Power Systems
Generator rental, $1,900.00 per wk. 100kw / 12kKVA, plus accessories.
15,200.00
Clark Oil Distributors
Crafton Tull
Diesel fuel for generator operations
Engineering design services
14,000.00
8,000.00
Central Plains Concrete
C & C Tile
Concrete work, such as floor, wall, column repairs
Flooring and base materials
145,000.00
43,848.00
24,500.00
3,300.00
3,000.00
Total estimated Facilities restoration costs $ 739,850.00