ObamaCare 301: Essential Updates Before Open Enrollment About ITUP ITUP is a non-partisan, non-profit health policy “think tank” based in Santa Monica, CA. We are funded by generous grants from The California Wellness Foundation, The California Endowment, Blue Shield of California Foundation, California Community Foundation, Kaiser Permanente, and The California HealthCare Foundation. ACA Refresher Medi-Cal Expansion Covered California Insurance Market Reforms ACA Impacts in the Rural North Coverage Expansions The ACA expands healthcare coverage through two major systems: • MEDICAID (MEDI-CAL): public coverage program for lowincome Californians • COVERED CALIFORNIA: Virtual “shopping mall” where individuals, families, and employers can purchase affordable health insurance and get help with the costs of premiums, copays and deductibles Medi-Cal On January 1, 2014 Medi-Cal extended coverage to all citizens and legal permanent residents ages 19 - 64 with incomes up to 138% of the federal poverty level ($16,243 for an individual and $33,465 for a family of four). Increased income standard for parents from 100% to 138% FPL Extended coverage to adults without dependent children to 138% FPL Medi-Cal Expanded Benefits Mental health services and Substance Use Disorder treatments are now more accessible. • Mental health services for the severely and chronically mentally ill are available through the county Mental Health Departments. • Psychological services for those with less severe mental illness are provided through the Medi-Cal Managed Care plans and their provider networks. • Expanded Substance Use Disorder treatment services are available to all Medi-Cal members. Medi-Cal Expanded Benefits Dental services are now more accessible. On May 1, 2015 dental benefits for adults were restored. •Office visits •Cleanings •X-rays •Fillings •Crowns •Complete dentures •Root canals Medi-Cal Enrollment The ACA helps to streamline and modernize the enrollment process for Medi-Cal applicants. • Central application and enrollment system for both Medi-Cal and Covered California – “CalHEERS” • Electronically processed applications with income and residency information verified electronically • Eliminated asset tests • Except for seniors, Medi-Medis, and individuals in long-term care • Improves renewal process with pre-populated forms California’s Health Insurance Exchange is: Covered California www.coveredca.com One-stop shopping for quality, affordable health plans. Covered California Individuals and households with incomes between 138% and 400% FPL qualify for premium subsidies. • 138% FPL - $16,244/year (individual); $33,466/year (family of 4) • 400% FPL - $47,080/year (individual); $97,000/year (family of 4) In addition, Individuals and households with incomes between 100% and 250% FPL qualify for cost-sharing subsidies that reduce copays and deductibles, but only for those selecting “enhanced” silver plans. Covered California All plans must include the 10 essential health benefits • • • • • • • • • • Ambulatory patient services Emergency services Hospitalization Maternity & newborn care Mental health & substance use disorder services Prescription drugs Rehabilitative & habilitative services & devices Laboratory services Preventive & wellness services, chronic disease management Pediatric services, including oral & vision care Standardization of plans’ benefit packages makes them easy to compare • Copays, deductibles, and out-of-pocket maximums vary with metal tiers Covered California Four tiers of health plans • • • • • Platinum (90% actuarial value) Gold (80%) Silver (70%) Bronze (60%) Minimum Coverage Plans (Catastrophic Coverage) • Only available up to age 30 or to those who can prove they are experiencing financial hardship Prices of plans vary within each tier. Plan choices apply for one year – you cannot change tiers or plans until annual open enrollment or special enrollment. Covered California People can only buy health insurance through Covered California during a specified time period called open enrollment. Open enrollment for 2016 will reopen in the fall (Nov. 1 – Jan. 31). But people with certain life events qualify for special enrollment. Medi-Cal is open year-round. Insurance Market Reforms Insurance plans: • Cannot cancel existing coverage, except for cases of fraud • Cannot refuse to sell health insurance to individuals based on pre-existing conditions (e.g. asthma, diabetes, etc.) • Cannot impose lifetime limits on coverage • Must provide coverage for dependent children up to age 26 • Must provide recommended preventive services without costsharing or co-payments (wellness visits, mammograms, colonoscopies, vaccinations) • Can vary premium costs only based on age, location, and family size Individual Mandate (Shared Responsibility) The ACA requires individuals to have health insurance. Individuals must have health insurance through an employer, union, Exchange plan, individual plan, Veteran’s Administration, Indian Health Services, Medicare, or Medi-Cal. Native Americans are exempt. Individual tax penalty increases in 2016: The greater of flat dollar amount or income formula, whichever is more •$95 per adult + $47.50 per child or 1% of income in 2014 •$325/adult + $162.50/child or 2% of income in 2015 •$695/adult + $347.60 /child or 2.5% of income in 2016 and thereafter Employer Mandate In 2015: Employers with 100 or more full-time equivalent employees must offer health insurance. In 2016: Employers with 50 or more full-time equivalent employees must offer health insurance. Employers must pay 60% of the lowest cost bronze plan for their employees and dependent children. Or pay fees if a full-time employee uses tax credits in the Exchange • Fee of $2,000 per employee, excluding the first 30 employees, for failing to offer insurance to full-time employees • Fee of $3,000 per employee for failing to offer “affordable” coverage (employee contribution is more than 9.5% of income) for each employee who uses tax credits Year 2: Results & Lessons Learned 1.3 million individuals enrolled in plans through Covered California 3.4 million individuals newly enrolled in Medi-Cal since December 2013 Source: ITUP Health Care Financing Report 2015 Impacts of ACA In California •Medi-Cal managed care enrollment increased by 58% between December 2013 and July 2015 •Covered California enrollment increased from zero to 1.3 million between December 2013 and July 2015 •90% are in subsidized coverage •92% of those in subsidized coverage are in silver or bronze; the percentages enrolling in bronze are increasing •Covered California premiums increased by 4% in year 3; savvy shoppers could decrease their premiums by 4.5% by choosing the lowest cost plans in their coverage tier Impacts of ACA for California Clinics Composition of Community Clinic Visits changed dramatically • Medi-Cal managed care visits increased by 55% •Privately insured (includes Covered California) visits increased by 19% •Uninsured visits declined by 28% •Bottom lines at Community Clinics increased from $0.21 to $3.50 per visit The Affordable Care Act Has Changed Health Care in California The Affordable Care Act has dramatically changed the health insurance landscape in the state with the expansion of Medicaid, Covered California and new protections for all Californians. 1.5 million ineligible for Covered California due to immigration status 35 UNINSURED 2.8 UNINSURED From 2013 to 2015, the number of uninsured Californians has been reduced by almost half.1 5.1 30 MEDI-CAL 25 12.4 9.2 Californians, in millions subsidized, unsubsidized As of March 2015, Covered California has approximately 1.3 million members who have active health insurance. California has also enrolled nearly 3 million more into Medi-Cal, of whom over 2 million are newly eligible. and new Medi-Cal 20 1.5 1.3 INDIVIDUAL MARKET COVERED CALIFORNIA 0.9 15 Consumers in the individual market (off-exchange) can get identical prices and benefits as Covered California enrollees 10 18.8 17.8 EMPLOYER SPONSORED 5 EMPLOYER All Californians now benefit from insurance policy changes. 0 2013 2015 Source: Data shown in above graph is from California Health Benefits Review Program, Center for Medicare and Medicaid Services, California HealthCare Foundation and Covered California (May 2015). Notes: Medicare recipients and other publicly funded insured are not included in the graph. 1 http://www.commonwealthfund.org/publications/press-releases/2014/jul/after-first-aca-enrollment-period 2 1 Lessons Learned • One third of those eligible for premium assistance are not aware of their eligibility • Extensive education on health insurance basics and details needed • Differences between HMO, PPO, EPO • Differences between premiums, tiers and cost-sharing obligations • How to utilize coverage • Education and outreach must be tailored to different communities, education levels, regions, and nationalities • Mixed immigration status families fear legal repercussions of disclosing personal information Challenges Several challenges presented during open enrollment. • Interfaces between County social services and CalHEERS • Understanding and awareness of premium assistance • Provider directory inaccuracies and adequacy of provider networks • Linkages between plan enrollment and provider enrollment • Understanding the differences between bronze and enhanced silver • Understanding insurance concepts like copays, deductibles and premium payments Essential Updates Covered California People with certain life events qualify for special enrollment. •Events that cause people to lose health insurance • Job loss or reduction in hours • Divorce or death of policy-holder family member • Turning 26 and aging out of parent’s insurance • Becoming ineligible for Medi-Cal • Expiration of COBRA •Marriage •Native Americans •Becoming a citizen or legally present individual •Moving to an area with different plans •Birth or adoption •Exceptional circumstances – loss of eligibility for hardship, natural disasters, etc. •Error by Covered California or enrollment counselor MUST enroll within 60 days of the “life event” Covered California Filing Taxes and Reconciling Subsidies The federal government will determine if an individual or household received the proper amount of premium subsidies when taxes are filed. Actual earned income for the year and the subsidies received vs. entitled to will be examined. Some individuals may be given refunds OR may have to repay a portion of the subsidies they received, depending on their income or other changes during the year. It is extremely important for households to update their income information as frequently as needed during the year. It is extremely important for households to file their income taxes each year or they will lose their eligibility for subsidies. Married couples must file jointly to receive premium subsidies. Covered California Late Premium Payments Have 90 days after first late payment to become current Coverage is active for first 30 days After 30 days, coverage is suspended for a 60 day period Coverage can be reactivated at any time by day 90 by paying full premium balance If full premium balance has not been paid after 90 days, coverage is terminated After termination, must wait until next open enrollment period to reenroll Covered California An “embedded” medical and dental plan will be offered in 2015 to children and families. No dental deductible; dental services are not subject to the medical deductible. Preventative dental care (cleanings, x-rays, sealants/fluoride) are covered with no cost sharing. Cost-sharing subsidies cannot be applied to lower the cost of services like fillings, extractions, and braces. Covered California Open Enrollment for Plan Year 2016: November 1, 2015 – January 31, 2016 Covered California’s 2016 Standard Benefit Designs In California, standard benefits allow apples-to-apples plan comparisons and seek to encourage utilization of the right care at the right time with many services that are not subject to a deductible. Benefits in blue are not subject to any deductible. Section 1115 Medicaid Waiver Renewal: Whole person pilots Top 1% of most costly users • Full scale local partnerships • Fully integrated services and shared savings • Reinvest savings • Care manager and other enhanced services • $1.5 billion over 5 years Medi-Cal Waiver Renewal: Denti-Cal Outcomes Better fee for service outcomes • Denti-Cal • Better fees, better access to and use of preventive dental services • $750 million over 5 years Medi-Cal Waiver Renewal: Public Hospital Transformation DSRIP (now PRIME) and DSH global value payments •Public hospitals and district hospitals •Build ambulatory care capacity and re-orient towards value based care •$3.2 billion for public hospital systems •$467 million for district hospitals •Independent study of “uncompensated care” linked to future funding New Substance Use Disorder Waiver Full complement of services • Early intervention • Outpatient and intensive outpatient • Partial hospitalization • Low intensity and high intensity residential • Medically monitored and medically managed inpatient • Opioid treatment New SUD Waiver Better controls • MOUs between county Drug Medi-Cal and local MCOs • Flexible local rate setting with state approval • ASAM criteria must be met for waiver services • 100% FFP for new eligibles Medi-Cal Assets Test Medi-Cal enrollees only age 65 or older, disabled, OR individuals in longterm care are subject to assets tests. Cannot have property worth more than: $2,000 for an individual $3,000 for a couple Home you live in, one car, personal effects are exempt If you cannot pass the assets test, you must “spend down” to qualify for Medi-Cal. Pay medical bills Pay debts, mortgage, car loan Buy clothes, home furnishings, home repairs Liquidate non-liquid assets Medi-Cal Estate Recovery Medi-Cal enrollees only age 55 or older OR members utilizing long-term care services are subject to estate recovery after the death of the beneficiary. The State can make a claim against the estate of a Medi-Cal member equal to the cost of care or what was paid to the managed care plan Exemptions to estate recovery: A spouse is alive (recovery can be made after the death of the spouse) Member had a minor, blind, or disabled child There is nothing left in the estate A lien can be placed on the home of a Medi-Cal enrollee in long-term care Only if s/he does not intend to return home Exempt if a spouse, child under 21 or blind/disabled, or sibling lives in the home Medi-Cal for Former Foster Youth Young people who were in the foster care system on their 18th birthday qualify for Medi-Cal up to age 26. Regardless of income Regardless of state residency while in foster care Simplified one-page application No recertification until age 26 Exempt from managed care Apply via county social services offices Foster Care Ombudsman available for assistance – fosteryouthhelp@dss.ca.gov or 1-877-846-1602 Immigration U.S. Citizens and Lawful Permanent Residents (LPRs) have full access to coverage and financial assistance based on income. There is no waiting period or 5-year ban for legal immigrants newly in the U.S. Undocumented Immigrants o Not eligible for full scope Medi-Cal or Covered California o Eligible for Emergency Medi-Cal (limited scope) o Children will be eligible for full scope effective May 2016 Deferred Action for Childhood Arrivals (DACA) o Not eligible for Covered California o Eligible for Medi-Cal Maternity Benefits • Pregnant women with incomes up to 138% are now eligible for full scope Medi-Cal • AIM (now MCAP, the Medi-Cal Access Program) covers pregnancies for women with incomes over 138% of FPL up to 300% of FPL as does Covered California. • The MCAP premiums are less than Covered California; there are no copays or deductibles for those women eligible, and the provider networks are different. • Women may choose which program they prefer for their pregnancy. Insurance 101 Health Insurance Terms • Premium – monthly amount paid for insurance coverage • Example: Michael, age 40, lives in Redding and makes $18,000/year. He pays $55 a month in premiums, after premium assistance is applied, for the lowest cost Silver plan, and the federal government pays $308. If he earned $48,000 a year, the federal government would pay nothing. • Copay – fixed amount paid at the point of service for a covered health care service • Example: if Michael earns $18,000, he pays $15 for a primary care visit and $25 for a specialist in the enhanced silver plan. If he earns $48,000, Michael pays a $45 copay when he sees his primary care provider, $75 for a specialist. Health Insurance Terms • Deductible – amount you owe for health care services before your health insurance begins to pay • Example: If Michael earns $18,000 a year, Michael has a $550 medical deductible and a $50 brand name drug deductible in the enhanced silver plan. If Michael earns $48,000 a year, Michael has a $2,250 medical deductible and a $250 brand name drug deductible, but most outpatient services are exempt from the deductible in the silver plan. If he is hospitalized, he will have to pay $2,250 before his plan starts paying. Health Insurance Terms • Coinsurance – your share of the costs of a covered health care service • Example: After Michael hits his deductible, he pays 20% of the negotiated rate of hospitalization services. • Out-of-Pocket Maximum – the maximum total costs of health care services you are responsible for in a year • Example: Once Michael has paid $6,500 in medical expenses (not including premiums), he hits his out-of-pocket max, and the plan pays any remaining expenses, at no cost to Michael. Deductibles • Bronze, Silver, and Catastrophic plans have deductibles • In Bronze and Catastrophic, 3 non-preventative primary/urgent/mental health care visits are not subject to the deductible • Most outpatient services, generic drugs, and durable medical equipment are exempt from the deductible in Silver plans • Prenatal care, immunizations, other preventative care, and children’s eye exams and glasses are never subject to deductibles or cost sharing Out-of-Pocket Maximums $6,250 $6,250 $6,250 $5,200 $4,000 Bronze Silver Enhanced Silver 73 (200250% FPL) $2,250 $2,250 Enhanced Silver 88 (150200% FPL) Enhanced Silver 94 (100150% FPL) Gold Platinum Medical Deductible Brand-name Drug Deductible Out-ofPocket Max Provider Networks Each health plan has its own network of doctors, hospitals, and other providers that contract with the plan to care for enrolled members. Out-of-network means that a provider is not contracted with the health plan to serve its members, and the services may not be paid for by the plan. To minimize costs, patients should seek care from providers in network. To find out which providers are in network, check the health plan’s website, call the health plan, and ask the provider. Covered California Health plans are participating in Covered California. • Anthem Blue Cross of CA – EPO, HMO • Blue Shield of CA – PPO • Chinese Community Health Plan – HMO • Health Net – PPO, HMO • Kaiser Permanente – HMO • L.A. Care Health Plan – HMO • Molina Healthcare – HMO • Oscar Health Plan – EPO • • • • Sharp Health Plan – HMO Valley Health Plan – HMO United Health Plan – PPO Western Health Advantage – HMO Covered California Factors to Consider in Selecting a Plan • • • • • • Premium cost Outpatient providers in network Hospitals in network Drug formulary HMO vs. PPO vs. EPO Premium and cost-sharing trade off • How much care do you anticipate using? • Do you qualify for cost-sharing subsidies? Covered California Steps after enrollment • Pay premium!! • Receive ID card • Find out what providers are in network and pick your preferred primary care doctor • Primary care & specialty • Local hospitals • Urgent care centers • Hours • Schedule initial primary care appointment • Transfer prescriptions • Compile medical records The Remaining Uninsured 2013: 7 million uninsured (under age 65) Medicaid Expansion Covered California 2019: 2.7 million remaining uninsured Not eligible: Immigration status Eligible, but not enrolled: Medi-Cal Eligible, but not enrolled: Exchange State Programs Restricted Scope Medi-Cal Emergency coverage only, plus prenatal care and delivery for pregnant women For individuals who do not qualify for Medi-Cal For adults with incomes up to 138% FPL, pregnant women 213% FPL, & children 266% FPL Budget for FY 2015-16 funds full-scope Medi-Cal for children under 266% FPL (SB 4) Pregnant women with incomes less thand 138% of FPL can be eligible for full scope Medi-Cal. Over 133% and up to 300% of FPL can be eligble for MCAP State Programs Access for Infants and Mothers (AIM) MCAP now Comprehensive care for pregnant mothers, including post-partum care Women up to 300% FPL Must be uninsured and ineligible for Medi-Cal Modest premiums As of July 1, AIM operates under the Department of Health Care Services, renamed “Medi-Cal Access Program” Family PACT Family planning, reproductive, & sexual health services for uninsured men and women For individuals with incomes up to 200% FPL Must not be eligible for Medi-Cal, or must have no coverage for family planning State Programs California Children’s Services (CCS) Children (under 21) with specific diseases or disabilities like cystic fibrosis Covers only services relating to the qualifying conditions Family must have income ≤ $40,000, or out-of-pocket medical expenses must be more than 20% of family income, or child must be enrolled in Medi-Cal May become more fully integrated with Medi-Cal Genetically Handicapped Persons Program (GHPP) For adults (over 21) with specific qualifying genetic conditions like hemophilia Not limited to services for the qualifying conditions No income limit, but must apply for and be found ineligible for Medi-Cal and Covered California State Programs Every Woman Counts (EWC) Free clinical breast exams & mammograms for uninsured low-income women 40 or older Free pelvic exams & pap smears for uninsured low-income women 21 or older Treatment for women diagnosed with breast or cervical cancer, with incomes up to 200% FPL Must apply for and be ineligible for Medi-Cal and/or Covered California Improving Access, Counseling & Treatment for Californians with Prostate Cancer (IMPACT) Provides 12 months of free treatment for low-income men diagnosed with prostate cancer Must be uninsured or underinsured, with incomes up to 200% FPL Must apply for and be ineligible for Medi-Cal and/or Covered California Local Programs County Indigent Services • CMSP counties provide limited primary care services to the remaining uninsured • Public health entities typically provide care regardless of patient’s immigration status • Counties, such as Sacramento and Fresno, are beginning to restore limited coverage to some patients regardless of immigration status All programs vary significantly by county. Covered CA Without Subsidies (Above 400% FPL) 400% FPL Covered CA With Subsidies 200% FPL (up to 200% FPL for Pregnant Women) 133% FPL Medi-Cal (up to 138% FPL for all other groups) 0% FPL California Children's Services (CCS) (up to 250% FPL) (up to 250% FPL for Children) Genetically Handicapped Persons Program (GHPP) (all income levels) Healthy Kids (up to 400% FPL) 250% FPL Healthy Way LA Unmatched (up to 133% FPL) You may also be eligible for Medi-Cal Medically Needy, Cancer Screening & Treatment, AIDS Drug Assistance Program etc) Family PACT (up to 200% FPL) 300% FPL Access for Infants & Mothers (200-300% FPL) (138-400% FPL) FAQs & Resources Covered California SHOP Exchange For small employers that would like to offer health coverage to employees •Open to employers with ≤ 50 employees in 2014, will expand to employers with 100+ employees in 2016 •Up to 50% refundable tax credit for small, low-wage employers (< 25 employees with average wages < $50,000) with a two year limit Employers will choose the level of coverage (share of employees’ medical costs covered) and the “reference” plan. Employees will choose the plan—giving employees a choice of insurance carriers. Employees pay the difference in cost above the reference plan. Troubleshooting For questions about coverage, call your insurance company. If you have a complaint, file a grievance or appeal with the insurance plan. For Medi-Cal eligibility issues, contact your county DPSS office. For benefits issues, contact the managed care plan. Persistence is key. Enrollment Systems Roles in Enrollment Navigator Program Integrated education, outreach, and enrollment program pays application counselors through grants Brokers: sell insurance to individuals and employers Centralized call centers: work with county enrollment systems to answer questions, submit applications, and enroll consumers. Covered California To apply or get help applying: Call 800-300-1506 Go to CoveredCA.com Get in-person assistance at local health clinics, county social services offices, brokers’ offices, & nonprofit organizations Resources Health plan help: Department of Managed Health Care 888-466-2219 www.dmhc.ca.gov Department of Insurance 800-927-4357 www.insurance.ca.gov Health Care Options 1-800-430-4263 www.healthcareoptions.dhcs.ca.gov Access & eligibility issues: Health Consumer Alliance (800) 896-3203 www.healthconsumer.org Medi-Cal questions: Managed Care Ombudsman Medicare questions: 1-888-452Center for Health Care Rights 8609 MMCDOmbudsmanOffice@dhcs.ca.g 213-383-4519 ov www.healthcarerights.org Final Thoughts 1. Think beyond premiums. Recognize various cost sharing obligations. 2. Get informed. Know the details of your plan. 3. Have problems? Be persistent. 4. Pick your doctor; use your coverage! 5. Need help? Ask! Call your plan and additional resources.