Democratic Republic of Congo Customs Information Additional
Information
Exemption Certificate Application Procedure – Process to be followed
Flowchart
Convention on the Privileges
and Immunities of the United
Nations of 13 february 1946
Case 1 : UN Agencies
UN agencies
How ?
Do what ?
Who ?
Submit a letter of agreement to
the Ministry of Foreign
Check the Letter of agreement
Ministry of Foreign
Affairs
No
Is the letter
correct ?
Yes
Approval
of the letter of agreement
UN Agencies
Supplier
UN Agencies
Clearing agent
DGDA (Tax exemption
Department)
Plan to import commodities in
DRC
Arrange the shipment of the goods
and send all shipping documents
(transport, commercial, origin and
administrative documents)
Sign all shipping documents
and send them to the UN
Agency
Give all the administrative,
commercial, origin and transport
document to the clearing agent for
the preparation of the declaration
of import duty exemption form(IE).
Submit all the administrative,
commercial, origin and transport
document together with the
declaration of import duty
exemption form(IE) to DGDA
(Direction Générale des Douanes
et Accises) the customs authority.
Gives approval to declaration of
import duty exemption form(IE)
Approves and stamp the
document
next
Case 2 : UN Agencies
Who ?
Clearing agent
Submit all the administrative,
commercial, origin and transport
document together with the
declaration of import duty
exemption form(IE) to the UN
agency for preparation of a
document called ‘Note verbale‘
UN Agencies
Ministry of Foreign
Affairs
How ?
Do What ?
Writing of the Note verbale
and approval from the
Country Representative
Prepare a Note verbale
No
Is it
correct ??
Yes
Approves and stamp the
document
Gives approval to the note verbale
UN Agencies
Submit all the administrative,
commercial, origin and transport
document together with the
approved declaration of import duty
exemption form(IE) and the approved
Note verbale to the clearing agent
Clearing agent
Submit all the administrative,
commercial, origin and transport
document together with the approved
declaration of import duty exemption
form(IE) and the approved Note verbale
to DGDA at the point of entry of the
goods
Documents are signed off and
stamped by the Receiver, the
Controller and the Customs
brigade
Quality control of goods, control of
transport, commercial,
administrative and origin of goods
document
OCC (Congolese Control
Office
No
Control
correct ?
Yes
Give approval
Clearing agent
Pay all cost in connection with the
goods to SCTP the Port authority
and obtain the release of the
goods.
Good released by the
Customs brigade
Fin
Law #004/2001 of July 20th
2001 on General provision for
Non profit organization and
utility institutions in DR
Congo.
Case 1 : NGOs
How ?
Do What ?
Who ?
Plan to import
commodities
NGOs
Submit a list of commodities for
tax exemption using the
declaration of import duty
exemption form(IE).
Ministry of Finance
Ministry of Plan,
(Interministerial
committee in charge of
tax exemption)
Administrative control on the form
IE
No
Is it
correct ?
Yes
Based on the Law #004/2001 of
July 20th 2001 on General
provision for Non profit
organization and utility
institutions in DR
Favorable opinion of the
commission. Approval of the form
and issuance of the 'Arrêté
Interministériel'
Approval
''Favorable opinion''
NGO
Clearing agent.
DGDA
Give the ’Arrêté interministériel
together with the transport,
commercial and administrative
documents to the clearing agent
Prepare the declaration of import duty
exemption form(IE) and submit it
together with the administrative,
commercial, origin and transport
document to the DGDA.
No
File
correct ?
Approves and stamp the
documents
Yes
Approval
Clearing agent.
Submit all the administrative,
commercial, origin and transport
document together with the
approved declaration of import duty
exemption form(IE) and the
approved Note verbale to DGDA at
the point of entry of the goods
Documents are signed off and
stamped by the Receiver, the
Controller and the Customs
brigade and goods are released.
End
Case 3 : Special release procedure
UN & NGO
How ?
Do What?
Who ?
Regularly import commodities
Note Verbale : UN
Arrêté interministériel : NGO
Apply for a one year special release
Based on the Law #004/2001 of
July 20th 2001 on General
provision for Non profit
organization and utility
institutions in DR And the UN
Convention on the Privileges and
Immunities of 13 february 1946
Request verification
DGDA
No
Is it
correct ?
Yes
Delivery of the one year
permanent special release by the
Customs authority
Give approval to the document
Supplier
Ships the goods
Clearing agent
With the special release and the
shipping documents (transport,
administrative, origin and
commercial) the clearing agent
take delivery of the goods.
Clearing agent
Regulate by submitting the
following documents: (Note
verbale (UN) Accord cadre &
Arrêté interministériel (NGO) +
shipping documents to the
customs authorities (DGDA)
No
DGDA
File
correct?
Yes
Release the documents and
regulate the procedure.
Approval
Fin
List of compulsory customs clearance documents
UN & NGO
Document type
UN
NGO
Common documents
Transport documents
Commercial documents
Airwaybill
Bill of lading
Waybill
Consignment note
Invoice
Packing list
Document of origin
Certificate of origin
Donation or Gift certificate
Health certificate
Administrative documents Phytosanitary Certificate
Import licence
Insurance certificate
Specific documents
Lettre of agreement
Note verbale
framework agreement
Arrêté interministériel
Customs Information by Entry Points (port, lake/river, airport, overland
entry points)
The main gateway for overseas trade to and from the Western DRC is the port of Matadi, which accounts
for some two thirds of imports in value terms and more than four fifths in terms of weight.
Matadi therefore accounts for a considerably larger share of physical entry into the DRC. Kinshasa airport
is also a significant entry point, accounting for some 10 percent of import values.
(Source: http://elibrary.worldbank.org/doi/pdf/10.1596/1813-9450-5909.). For more information on
Kinshasa airport, please check at the aviation section.
Gbadolité international airport is another potential entry point in the Katanga Province.(Please check
at: http://www.airport-data.com/world-airports/FZFD-BDT/ for more information on Gbadolite airport).
In the Southern DRC, Kasumbalesa is the main border entry for goods imported into the DRC along the
Lubumbashi-Lusaka (ZAMBIA)Corridor though the Kalemie border entry on the Lake Tanganyika plays a
significant role for goods imported into DRC as well from TANZANIA.
The Lubumbashi international airport along with the Mbuji Mayi international airport are additional entry
points of significant importance in the Southern DRC. (For more information on Lubumbashi airport,
please check at http://www.airport-data.com/world-airports/FZQA-FBM/)
Information on Mbuji Mayi airport can be found at http://www.airport-data.com/world-airports/FZWA
MJM/
The most significant entry points in the Eastern provinces are the Goma/Gisenyi border entry for goods
imported into the DRC from Rwanda and Tanzania and the Uvira/Bujumbura border point for goods
entering the country from Burundi and the Béni/Kasindi border point for goods entering the country from
Uganda.
The border entry of ARU connecting the DRC to Uganda along with that of Mahagi can also be
mentioned. Goma and Kisangani international airports are the additional entry points in the Eastern part
of the Country.
For more information on Goma airport, please check at the Aviation section.
Additional information on Kisangani airport can be found at http://www.airport-data.com/worldairports/FZIC-FKI/)
In the Kasaï Occidental province, the following entry points bordering Angola have also been reported:
-
KAMAKO:
-
SUMBULA
-
KABWAKALA
-
MAYANDA
Map 1: Main Supply Entry Points in DRC
A breakdown of the entry points by province is as follows:
BAS CONGO PROVINCE (PORT)
There are three major entry points in Bas Congo Province:
These are:
 Matadi,
 Boma
 Banana.
Few entry points of less importance bordering ANGOLA can also be reported.
 Kimpangu (Angolan Border from Bas Congo)
Entry Point Details
Entry Point Location and Type (sea,
land, air, etc.)
Matadi, (River) (For Goods entering the DRC from the Atlantic
Ocean)
Name of Customs Officer in Charge /
Head of Customs Office
Mr Théodore N’VEMBA
Title
Head of Office, Matadi Beach
Address
Matadi Port
1st shift from 06.30 to 14.30 hrs
2nd shift from 14.30 to 22.30 hrs
Operating Hours
3rd shift from 22.30 to 06.30 hrs
Telephone Number
+ 243 (0) 998306993 / 815079213
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
Web
www.dgda.cd
Language(s) Correspondence
French
Warehouse
 8 warehouses for conventional cargoes (8 to 10,000 T per warehouse),
 Container terminal (60,000 sqm / 6.200 t), General cargo storage yard for export cargo (40,000 sqm)
 No reefer storage room exist. Limited area for stocking reefer container.
Customs Information and Document Requirements
Prior to arrival of the vessel, imports are subject to three formalities:


First, an import licence/declaration, issued by the Central Bank, must be obtained and deposited with a
private bank.
Second, the import licence application is sent to BIVAC, which begins the preshipment inspection and
AV(Attestation de vérificaton) procedure, certifying the goods (value, volume, type) prior to loading.
The AV is usually available in the DRC in BIVAC offices before the goods arrive. The procedure
concludes with authentification of the hard copy by the OCC/DGDA unit within BIVAC, from which the
importer obtains the document.
The third formality is for the shipping agent to obtain a FERI. OGEFREM manages the FERI. The
information contained therein is usually identical to that in the BIVAC AV because it is drawn up
afterwards. In addition, it is prepared according to the same logic: OGEFREM has foreign partners
responsible for collecting the information in the loading ports. (UNs agencies and NGOs are exempted
from the FERI procedure)
If there is no FERI and/or AV, the OCC is responsible for preparing these documents at destination, applying
penalties (3 per cent of the CIF value for the AV).

The above procedure does not apply to UN and NGOs as per their agreement with their Sectoral
Ministries.
Acceptance by the customs.

This commences with obtaining the manifest. According to the regulations, this manifest must be
submitted 48 hours before the ship arrives.
 Before goods can be unloaded, the quarantine services go on board and then authorization from
DGDA and OCC is required. The goods are inspected by DGDA, SCTP and OCC officials, which each
draw up their own records (entered by computer, checklist and tally). The manifest is then submitted in
hard copy to DGDA, which enters it into the ASYCUDA system (entry of manifest box), together with a
checklist record. At the same time, acceptance of the goods is recorded by hand in a register. It should
also be noted that OGEFREM is involved in the process of entering the detailed manifest/declaration
by the customs. OGEFREM compares the value of the freight declared in the freight manifest, the bill
of lading with that appearing on the FERI in order to determine the (highest) taxable value established
by DGDA. The same information must be sent to OCC to determine the CIF value used by the latter for
the invoice.
Detailed declaration.

The person making the declaration enters the detailed declaration at the customs office in the port of
Matadi. He submits it at the acceptance counter, which checks that there is an AV.
 Following the declaration, DGDA issues a "prepayment" note based on the taxable value it has
determined - which may or may not use the values transmitted by BIVAC and OGEFREM. In fact,
these do not appear to be legally binding on DGDA. Based on this note, the person making the
declaration pays the total amount to the bank, which pays it into the bank accounts of those entitled in
accordance with the respective memoranda of understanding and gives a receipt. An electronic signal
is sent to DGDA and the customs officer authorizes printing of the declaration.
Inspection.


The declaration depends on physical inspection by an inspector from the control service. Physical
inspection applies to 100 per cent of declarations. In 90 per cent of the cases, the container is
unpacked (source: forwarding agent). The inspection certificate is filled in, electronically, and then
returned to the inspector, who is responsible for the final payment, and then to the deputy director, who
gives his agreement to the clearance note, which is returned to the inspector, who issues the actual
note. Then it is sent to the customs officer, who signs it and the payment is cashed.
If the goods are to be transferred to Kinshasa, the formalities are exactly the same but the goods are
covered by a permit subject to security.
OCC (Congolese Control Office) procedures

At the same time, the person making the declaration has to go through a second series of controls at
OCC. He submits his application to the OCC division at Matadi (outside the port) comprising the
following:
• Four copies of the invoice;
• Bill of lading;
• FERI (either drawn up on loading or endorsed by OCC at destination at
the request of OGEFREM or
certified by OGEGREM upon arrival);
• Declaration order;
• Client's invoice;
• Laisser suivre (authorization to go ahead);
• Authenticated BIVAC AV;
• Attestation of origin (used clothing);
• Authorization to import if required (foodstuffs, pharmaceuticals);
• Fumigation certificate (used clothing).

The OCC's "import control" service in the Matadi division (in town) cross-checks the information. The
application is then sent to the "central price office" (in the port), which draws up a note of the value. It
is also responsible for adjustments if there is no AV on the basis of the service on the quay which has
compiled the checklist (entered by computer).
 The application is transmitted to the OCC's one-stop shop (port), which registers it. It is examined by
the "applications acceptance" office. DGDA's manifest is compared with the findings of the service on
the quay. If they correspond, the office gives the application a number. If not, the application is
rejected.
 The application then goes to the "codification office", which enters the information in the computer
system, checks the tariff heading and enters the information in the invoice and the bill of lading. After
this it goes to the "invoicing office", which checks the AV value against the value verified by the central
price office. The fees are calculated as follows: control fees, tally fees and additional charges as
determined by OCC. The taxable base is the OCC value and not the value accepted by DGDA as
regards not only the f.o.b. value but also the freight and insurance value. Controls by OCC are on
the VERITAS (BIVAC) basis.
 OCC also takes part in the visit with the customs, DGM and ANR. It reserves the right to inspect the
quality of the goods, taking samples if needed, in addition to verifying conformity with the information
given in the AV. This is done systematically for pharmaceuticals and foodstuffs.
 Exit of the goods. After the DGDA visit has been completed and the clearance note issued, DGDA's
acceptance service issues an exit voucher to the person making the declaration. The DGDA brigade
records the actual exit in a register. OCC's services note the exit. If the carrier has no security or if
there is a change of vehicle, the goods are escorted by DGDA and OCC at a cost of US$800/five
vehicles for three or four days.
Other formalities
 If the goods are unloaded outside the opening hours of DGDA's services, a request for special services
and a written authorization are required.
 If there is an increase in the duties and taxes, DGDA's services draw up a report and put a cross-entry
in the computer system.
(Source: Diagnostic Trade Integration Study, Ministry of trade, small and medium-sized Entreprises,
www.worldbank.org)
Clearing System
The DRC customs regulation requires the use of an authorized clearing and forwarding agent to customs clear
goods. The following clearing agents have offices in MATADI:
Company Name & Address
Contact Names & Email
AMICONGO
Name:n/a
Title:n/a
13, AVE AVIATEURS KINSHASA - RDC
Email: info@amicongo.com
Web: www.amicongo.com
Summary of Role and Services

Please check at : www.amicongo.com
Telephone & Fax
Tel:+243997045918 0998510608
Fax:n/a
Freight Forwarder &
Address
Contact Names & Email
Telephone & Fax
Name:n/a
COMEXAS AFRIQUE
Title:n/a
BP. 14797 - KINSHASA RDC
Tel: +243819908920
Email:
kinshasa@comexas.cd/info@comexas.cd
Fax:n/a
Web: www.comexas.cd
Summary of Services

Please check : www.comexas.cd
Freight Forwarder & Address
Contact Names & Email
Telephone & Fax
Name: Marie-Jose Henry
GTM
Title: Sales & Marketing
Department
Route des Poids Lourds 1338
Kingabwa/Limete
Email: pil-commercial@gtmrdc.com
Kinshasa
Web: www.gtmdrc.com
Tel: +243998018900/
+243970060014
Fax:n/a
Summary of Services

Please check at: www.gtmdrc.com
Freight Forwarder & Address
SDV Agetraf
4200 Avenue du Général Bobozo
Contact Names & Email
Telephone & Fax
Name:Barry Abdourahmane
Title:/a
Email:
barry.abdourahmane@bollore.com
Web: http://www.bollore-africalogistics.com/qui-sommes-
Tel: +243991005705
Fax:n/a
nous/filiales-en-afrique/rdc.html
Summary of Services

Please check at: http://www.bollore-africa-logistics.com/qui-sommes-nous/filiales-en-afrique/rdc.html
Entry Point Details
Entry Point Location and Type (sea,
land, air, etc.)
Boma, River (For Goods entering the DRC from the Atlantic
Ocean)
Name of Customs Officer in Charge /
Head of Customs Office
n/a
Title
n/a
Address
n/a
Operating Hours
n/a
Telephone Number
n/a
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
Web
www.dgda.cd
Language(s) Correspondence
French
Warehouse
3 warehouses for conventional cargoes, (10,000 T per warehouse 2 of 1500 T).Container terminal (60,000 sqm
/ 3000 teus). General cargo storage yard for export cargo (40,000 sqm)Plugs for reefer container. No reefer
storage room exist. Limited area for stocking reefer container.The containers are hauled to the yard by means
of trailers.Vehicles and logs/sawn timber terminal: there are three yards of which 2 for 1 for logs.( 2500
vehicules)
Customs Information and Document Requirements
Same as described above for Matadi Port
Clearing System
An authorized clearing and forwarding agent is required to customs clear goods in DRC.
The clearing agents in Boma are the following below:
Freight Forwarder & Address
Contact Names & Email
Telephone & Fax
Name:Barry Abdourahmane
SDV Agetraf
Title:/a
4200 Avenue du Général Bobozo
Email:
barry.abdourahmane@bollore.com
Tel: +243991005705
Fax:n/a
Web: http://www.bollore-africalogistics.com/qui-sommesnous/filiales-en-afrique/rdc.html
Summary of Services

Please check at: http://www.bollore-africa-logistics.com/qui-sommes-nous/filiales-en-afrique/rdc.html
Freight Forwarder &
Address
Contact Names & Email
Telephone & Fax
Name:n/a
COMEXAS AFRIQUE
Title:n/a
BP. 14797 - KINSHASA RDC
Tel: +243819908920
Email:
kinshasa@comexas.cd/info@comexas.cd
Fax:n/a
Web: www.comexas.cd
Summary of Services

Please check : www.comexas.cd
Freight Forwarder & Address
Contact Names & Email
Telephone & Fax
Name: Marie-Jose Henry
GTM
Title: Sales & Marketing
Department
Route des Poids Lourds 1338
Kingabwa/Limete
Email: pil-commercial@gtmrdc.com
Kinshasa
Web: www.gtmdrc.com
Summary of Services

Please check at: www.gtmdrc.com
Tel: +243998018900/
+243970060014
Fax:n/a
Entry Point Details
Entry Point Location and Type (sea,
land, air, etc.)
Banana, (River) (For Goods entering the DRC from the Atlantic
Ocean)
Name of Customs Officer in Charge /
Head of Customs Office
n/a
Title
n/a
Address
n/a
Operating Hours
n/a
Telephone Number
n/a
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
Web
www.dgda.cd
Language(s) Correspondence
French
Warehouse
Open yard area (6000 sqm / Estimated containers stacking capacity: 100 teus)
Warehouse (roofed) (450 sqm, 2 084.00 cbm, 4000 ts / Cargo on pallets
Customs Information and Document Requirements
The ASYCUDA/SYDONIA system has yet to be implemented in Banana port. Clearing operations are done
manually.
Clearing System
An authorized clearing and forwarding agent is required to customs clear goods in DRC
Below is a list of clearing agents currently in Banana:
Freight Forwarder & Address
Contact Names & Email
Telephone & Fax
Name:Barry Abdourahmane
SDV Agetraf
Title:/a
4200 Avenue du Général Bobozo
Email:
barry.abdourahmane@bollore.com
Tel: +243991005705
Fax:n/a
Web: http://www.bollore-africalogistics.com/qui-sommesnous/filiales-en-afrique/rdc.html
Summary of Services

Please check at: http://www.bollore-africa-logistics.com/qui-sommes-nous/filiales-en-afrique/rdc.html
Freight Forwarder & Address
Contact Names & Email
Telephone & Fax
Name: Marie-Jose Henry
GTM
Title: Sales & Marketing
Department
Route des Poids Lourds 1338
Kingabwa/Limete
Email: pil-commercial@gtmrdc.com
Kinshasa
Web: www.gtmdrc.com
Tel: +243998018900/
+243970060014
Fax:n/a
Summary of Services

Please check at: www.gtmdrc.com
KATANGA PROVINCE
The two major entry points by the volume of traffic in the Katanga province is Kasumbalesa and
Kalemie. Kasumbalesa is a land entry point bordering Zambia while the Kalemie entry point is located
on the Tanganyika Lake.
The following entry points below can also be found but are less important in terms of traffic:





Pweto entry Point bordering Zambia (Land)
Mokambo entry point bordering Zambia
Moba entry point on the Tanganyika lake (Tanzania border)
Kilwa entry point on the Moero lake (Zambia border)
Kasenga entry point on the Moero lake, (Zambia border)
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
Kasumbalesa, Land (For Goods entering the DRC from ZAMBIA, the
Port of Walvis Bay in Namibia, the Port of Durban in South Africa,
and the Port of BEIRA in Mozambique)
Name of Customs Officer in
Charge / Head of Customs
Office
Corneille MUZOME NOLUA
Title
Sous-Directeur Guichet Unique
Address
Kasumbalesa
Operating Hours
From Morning to Evening
Telephone Number
+243 (0) 818102806
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
Web
www.dgda.cd
Language(s) Correspondence
French
Warehouse
n/a
Customs Information and Document Requirements
There are four public service providers at the border: Customs, Immigration, Bureau and Health
Department. In order to ease congestion at the border, commercial goods are cleared inland DRC at a
Customs facility 7 kilometers from the border. Only light trucks up to 10 tons are cleared at the border using
manual clearance. It was further established that most of the consignments were cleared in Lubumbashi,
thus the process done at Whisky is for Customs to generate a transit document for clearance in
Lubumbashi. When physical examination is required, Customs Bureau and Health undertake joint
inspections and are all signatories to the physical examination form. Inspections are done in a well shaded
shed which can take up to 12 trucks for inspections at a time. Parking space at Whisky is managed by a
private company called PACIFIC and they collect parking fees from all trucks going through the facility.
Clearing System
An authorized clearing and forwarding agent is required to customs clear goods in DRC
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
Kalémie, Lake Tanganyika (For Goods entering the DRC from
Tanzania)
Name of Customs Officer in
Charge / Head of Customs
Office
Muhindo Wa Nedele
Title
Sous- Directeur
Address
Quartier Dav
Operating Hours
07H00 – 17H00
Telephone Number
0813051591
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
fmuhindo@gmail.com
Web
www.dgda.cd
Language(s) Correspondence
French
Warehouse
General cargo warehouse with a capacity of 200 MT
No keep cool facilities
Free storage for 10 days after which a 10$ storage charge applies.
Customs Information and Document Requirements
The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. However, the Sydonia system has yet to be implemented in Kalemie so
customs clearing is done manually by the various departments (DGDA-OCC) etc…
Clearing System
An authorized clearing and forwarding agent is required to customs clear goods in DRC.
AMICONGO, XL TRADING and ARC EN CIEL are the three major clearing agents in Kalémie
NORTH KIVU PROVINCE
The main entry points in the North Kivu province are:
 Goma Port,
 Bunagana (bordering Uganda)
 Ishasa (Bordering Uganda)
 and Kasindi (Bordering Uganda)
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
GOMA (Port), ISHASHA (Land), BUNAGANA (Land) (For Goods
entering the DRC from the Port of Dar Es Salam TANZANIA, From
RWANDA and UGANDA)
Name of Customs Officer in
Charge / Head of Customs
Office
Title
Address


Zoé BOKANYA LOMBOTO (Goma)
LUBUMBA MATUNGULU REMY (Ishasha)
 Directeur Provincial (GOMA)
 Inspecteur Chef Local (ISHASHA)
23, Avenue des Orchidées, Quartier des Volcans, GOMA
Office hours: 0800 to 1700
Operating Hours
Border hours: 0800 to 1800
+243999923630 (Goma)
Telephone Number
+243997702121 (Ishasha)
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
www.douanesrdc.com
Web
www.dgda.cd
Language(s) Correspondence
French
Warehouse
A small transit warehouse is located at the entry point Grande – barrière (the Corniche). (Capacity not
available)
Customs Information and Document Requirements
For Entry points of BUNAGANA and ISHASHA, all imports are taken to GOMA for customs
clearance.Trucks are escorted to Goma by customs officers from DGDA, upon payment of US$80 per
escort. (This fee is payable for the whole escort (up to 7 trucks), and not for each truck). Due to the ongoing
crisis in the North – Kivu province, Bunagana border has been closed by the Congolese government as this
entry point is occupied by M23. All trucks from Kampala (Uganda) and Mombasa (Kenya) for Goma and
Bukavu transit through Rwanda to enter DRC.
The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. However, the Sydonia system has yet to be implemented in Goma; so
customs clearance of goods is done manually.
Clearing System
An authorized clearing and forwarding agent is required to customs clear goods in DRC
The main clearing agents are the following:






GECOTRANS SPRL
SDV AGETRAF : Mr Olivier MERLO, Eastern DRC Manager (Tél : 0994183315).
AGENCE MARITIME INTERNATIONALE DU CONGO, «AMICONGO» : Mr Clovis
HATABASEME, Chef d’agence, ai (Tél : 0995 485 381/ 0853 182 590).
GENERALE DE COMMERCE ET DE TRANSIT, «GECOTRANS, sprl» : Monsieur Herman
KAMBALE, Coordonnateur Provincial (Tél : 0998 676 820) et Mme KAVIRA, Chef d’Agence Goma
(Tél.: 0993 737 173).
GENERAL DE COMMERCE « GENERALCO » : Mr Henri MUNGANGI, Représentant, tél : 0997
401 507 et par Mr KIBANDE, Chef d’agence, tél : 0997 734 957
GTM (GETMA TRANSPORT MULTIMODAL): Mr Gérard LUKUSA, Responsable Provincial, tél :
0998133440 / 0999 967 596
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
KASINDI (Land) (For Goods entering the DRC from UGANDA)
Name of Customs Officer in
Charge / Head of Customs
Office
YUMBA LOMANI / KASEREKA VUYIKALO
Title
Sous-Directeur (No 1) de la DGDA Beni / DGDA Controller in Kasindi
Address
n/a
Operating Hours
From 07h30 to 18H00
Telephone Number
+243 99998 5817 / +243 818131153
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
www.douanesrdc.com
Web
www.dgda.cd
Language(s) Correspondence
Warehouse
French
There are no warehouses available in Kasindi.
Customs have a “customs bonded parking lot called “TCB” (Container Terminal of BENI) in Mupanda area.
The TCB is for parking of the trucks awaiting the completion of the customs clearing procedures.
Customs Information and Document Requirements
Trucks coming from KASINDI are sent to BENI and go through the same procedure of escort as for
GOMA.The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. The Sydonia system is not yet implemented in Kasindi so customs
clearance of goods is done manually.
Clearing System
The clearing agent is : GECOTRANS. Declarant: Mr Arnold MWERA TSONGO; Tel: 0997708929 /
0817909163..
SOUTH KIVU PROVINCE
There are three majors entry points in South Kivu

The lake port called Kalundu at the southern end of the Uvira town, which provides links by
boat to Kalemie, Kigoma in Tanzania, and Bujumbura, the capital of Burundi.
 The Ruzizi II which provide links to Rwanda
 The Kamvivira entry point which provide links to Burundi
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
RUZIZI II (Land) (For Goods entering the DRC from RWANDA)
Name of Customs Officer in
Charge / Head of Customs
Office
Mr KALIMU LUKUNDKI VENANT
Title
Représentant régional
AMICONGO
67, av PE Lumumba
Address
BP 2836 BUKAVU (RDC)
Operating Hours
Not available
Telephone Number
0998623483
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
amicongobuk@hotmail.com
Web
www.dgda.cd / www.douanesrdc.com
Language(s) Correspondence
French
Web
n/a
Language(s) Correspondence
French
Warehouse
No warehouse available
Customs Information and Document Requirements
The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. The Sydonia system has yet to be implemented in Ruzizi II so customs
clearance of goods is done manually.
Clearing System
Organizations must go through authorized clearing agents in order to clear their goods as per the DRC
customs legislation.
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
KALUNDU (Lake Tanganyika) (For Goods entering the DRC from
TANZANIA and BURUNDI)
Name of Customs Officer in
Charge / Head of Customs
Office
Mr KALIMU LUKUNDKI VENANT
Title
Représentant régional
AMICONGO
67, av PE Lumumba
Address
BP 2836 BUKAVU (RDC)
Operating Hours
Not available
Telephone Number
+243998623483
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
amicongobuk@hotmail.com
Web
www.dgda.cd / www.douanesrdc.com
Language(s) Correspondence
French
Warehouse
No warehouse available
Customs Information and Document Requirements
The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. The Sydonia system is not yet in place. Customs clearance of goods is
done manually
Clearing System
An authorized clearing and forwarding agent is required to customs clear goods in DRC
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
KAMVIVIRA (Land) (For Goods entering the DRC from BURUNDI)
Name of Customs Officer in
Charge / Head of Customs
Office
Mr KALIMU LUKUNDKI VENANT
Title
Représentant régional
AMICONGO
67, av PE Lumumba
Address
BP 2836 BUKAVU (DRC)
Operating Hours
Telephone Number
0998623483
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
amicongobuk@hotmail.com
www.dgda.cd
Web
www.douanesrdc.com
Language(s) Correspondence
French
Warehouse
No available Warehouse
Customs Information and Document Requirements
The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. Customs clearance of goods is done manually.
Clearing System
An authorized clearing and forwarding agent is required to customs clear goods in DRC
EQUATEUR PROVINCE
The major entry points for goods entering the DRC in Equateur Province from the Central African
Republic are ZONGO and Gbadolité.
From the Republic of Congo, Goods can enter the DRC via Equateur province at the border point of
DONGO.
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
Zongo, (River) (For Goods entering the DRC from Central African
Republic)
Name of Customs Officer in
Charge / Head of Customs
Office
Assia Ondia
Title
Inspecteur des Douanes, Chef de poste
Address
Bureau DGDA Beach de Zongo
Operating Hours
08 AM to 04 PM
Telephone Number
+243819606801 / +2430843674072
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
assiaondia@yahoo.fr
www.douanesrdc.com
Web
www.dgda.cd
Language(s) Correspondence
French
Warehouse
There is no warehouse at Zongo beach. UNHCR owns a warehouse located in town.
Customs Information and Document Requirements
The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. Customs clearance done manually.
Clearing System
Since there is no clearing/forwarding agent available in Zongo, organisations are able to clear their own
goods
ORIENTALE PROVINCE
The main entry points for Import Goods from UGANDA to DRC are MAHAGI and ARU.
Other entry points such as Nobili/Kamango and Koboko for imports goods from UGANDA and Yei
and Yambio for imports goods from South Sudan can also be mentioned.
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
MAHAGI,(Lake Albert) (For Goods entering the DRC from UGANDA)
Name of Customs Officer in
Charge / Head of Customs
Office
MICHEL MASUVA Nduki
Title
Controller
Address
MAHAGI
Operating Hours
Lundi – Vendredi 08h00 to 17 h 00, samedi 08h00-14h 00
Telephone Number
0998249580
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
Web
n/a
Language(s) Correspondence
French, Swahili, Lingala
Warehouse
No customs warehouse in Mahagi. There is just a toll free parking.
Customs Information and Document Requirements
The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. Manual customs clearing procedure.
Clearing System
An authorized clearing and forwarding agent is required to customs clear goods in DRC. The following
clearing agents are presents in Mahagi
SEP CONGO for fuel
GECONTRANS
and CETA
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
ARU, Land (For Goods entering the DRC from UGANDA)
Name of Customs Officer in
Charge / Head of Customs
Office
Baoya Jean Piere
Title
Inspecteur chef Local
Address
ARU
Operating Hours
Lundi – Vendredi 08h00 to 17 h 00, samedi 08h00-14h 00
Telephone Number
0995581000
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
Web
www.dgda.
Language(s) Correspondence
French, Swahili, Lingala
Warehouse
No customs warehouse in ARU. There is just a toll free parking
Customs Information and Document Requirements
The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. Customs clearance done manually
Clearing System
A registered clearing agent should be used to facilitate the procedure if not available at the point of entry
the organisattion clear his own goods.
The following clearing agents has presence in ARU:



CEP CONGO for fuel
GECONTRANS
CETA
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
Kasenyi, lake Albert (For Goods entering the DRC from UGANDA)
Name of Customs Officer in
Charge / Head of Customs
ABAKWITO Flory
Office
Title
Controleur
Address
Kasenyi
Operating Hours
Lundi – Vendredi 08h00 to 17 h 00, samedi 08h00-14h 00
Telephone Number
0993057001
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
Web
n/a
Language(s) Correspondence
French, Swahili, Lingala
Warehouse
No customs warehouse in kasenyi
Customs Information and Document Requirements
The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. The Kasenyi port is managed by a companie called CONGO NILE.
Traffic to and from Udanga is done using its own fleet of vessels.
Clearing System
A registered clearing agent should be used to facilitate the procedure if not available at the point of entry
the organisattion clear his own goods.
The following clearing agents has presence in Kasenyi:



SEP CONGO for fuel
GECONTRANS
CETA
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
Bunia, Land (For Goods entering the DRC from UGANDA)
Name of Customs Officer in
Charge / Head of Customs
Office
KAPAJIKA
Title
Controleur
Address
MAHAGI Town
Operating Hours
08h00 to 17 h 00
Telephone Number
0998249580
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
Web
n/a
Language(s) Correspondence
French, Swahili, Lingala
Warehouse
No customs warehouse in Bunia.There is just a free parking area.
Customs Information and Document Requirements
The special release procedure described in the Emergency response paragraph applies. The non
emergency procedure also applies. Custom clearance is done manually
Clearing System
A registered clearing agent should be used to facilitate the customs clearnace procedure.
The following clearing agents has presence in ARU:



SEP CONGO for fuel
GECONTRANS
CETA
KINSHASA
In addition to Kinshasa airport which accounts for a significant part of import value, there are various
river ports which act as entry points for goods entering the country from the Republic of Congo and
the Central African Republic.
These are:





Beach Ngobila (For Goods entering the DRC from The Republic of Congo)
Gare Fluviale (For Goods entering the DRC from The Republic of Congo)
Port de Kinshasa (For Goods entering the DRC from The Republic of Congo and the
Central African Republic)
Port NOCAFEX (For Goods entering the DRC from The Republic of Congo and the
Central African Republic)
Port SODEFOR (For Goods entering the DRC from The Republic of Congo and the
Central African Republic)


Port BRALIMA (For Goods entering the DRC from The Republic of Congo and the
Central African Republic)
Port SEP Congo ((For fuel products entering the DRC from The Republic of Congo and
the Central African Republic)
For more information on each river ports, please check at: www.cicos.info/Port
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
Beach Ngobila, River (For Goods entering the DRC from The
Republic of Congo)
Name of Customs Officer in
Charge / Head of Customs
Office
n/a
Title
n/a
Address
n/a
Operating Hours
n/a
Telephone Number
+243999905669 SCTP
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
Web
n/a
Language(s) Correspondence
French, Swahili, Lingala
Warehouse
Warehouse is available at each port. In addition most of the official clearing agents has their owned bonded
warehouse offering adequate storage capacity.
Customs Information and Document Requirements
The One-Stop system introduced at Matadi Port and N’djili airpot has not yet been implemented at the
Beach in Kinshasa.
It is reported that apart from DGDA, OCC and DGM that are entitled to be present at official border post,
there are a high number of other agencies sais to operate at the Beach Ngobila in Kinshasa.
Clearing System
See above
Entry Point Details
Entry Point Location and
Type (sea, land, air, etc.)
Port of Kinshasa, River (For Goods entering the DRC from The
Republic of Congo)
Name of Customs Officer in
Charge / Head of Customs
Office
n/a
Title
n/a
Address
n/a
Operating Hours
n/a
Telephone Number
Directeur du Départment SCTP, Tel.: +243999972646
Fax Number
n/a
Telex
n/a
Telegram
n/a
Email
n/a
Web
n/a
Language(s) Correspondence
French, Lingala
Warehouse
Warehouse is available at each port. In addition most of the official clearing agents has their owned bonded
warehouse offering adequate storage capacity.
Customs Information and Document Requirements
The One-Stop system introduced at Matadi Port and N’djili airpot has not yet been implemented at the Port
of Kinshasa.
Clearing System
See above