International Marketing Gilles Nakhle onegilles@gmail.com 06.65.19.91.59 LEARNING OBJECTIVES • Understand the drivers for going international and the necessary factors for success • Understand what internal factors will be necessary for a company to consider international expansion • Be able to perform an analysis of what markets to target (or avoid) for international expansion • Understand the adaptations that are necessary for the international market • Be able to create a basic plan for the international market for a product - including elements of the marketing mix • Understand the key elements of managing a brand in the international market to achieve continuing success and be able toincorporate those elements into the marketing plan. Introduction Culture is one aspect that affects most international marketing in the different countries. Example : Nike - 75% of sport shoes are made in one country : China - one shoe travels through 5 countries before arriving to the customer There are new comers on the market that may be challenger for our brand. Lots of brand are coming to fight. I. Brand / Countries Nokia : Finland Gillette : US Nescafé : Switzerland Samsung : South Korea Canon : Japan Heinz : US Ikea : Sweden Philips : Netherlands Adidas : Germany Reuters : Great Britain Bacardi : Bermuda Hermes : France Shell : GB / Netherlands Smirnoff : GB Nivea : Germany Johny Walker : GB Jack Daniels : US Nitendo : Japan Heineken : Netherlands Nissan : Japan Burberry : UK LG : South Korea ING : Netherlands Motorola : US Hyundai : South Korea Axa : France BP : UK Amstel : Netherlands II. Top 100 Global Brands (source : Business Week) Evaluation conditions - brand value - global in nature : it has to sell at least a 1/3 outside the country - available marketing & financial report : reports have to be public and transparent + brand value : figures + liink with awarness, identity… Top 10 global brands 1. Coca-Cola Created in 1886 by Dr ????. The first name was « the soda fountain drink ». Initialy was for stocmach ache and medecine. 2. IBM In 1924, C-T-R’s changed to International Business Machines Corporation. In 1965, IBM introduced the 1130 computing systems as a powerful Small computer with a capability gratter than systems costing several times as much. 1981 : first PC released by IBM. 3. Microsoft Founded by Bill Gates and Paul Alan in 1975. Their vision was « an improbable vision : a personal computer on every desk and in every home ». Today, Microsoft continues to expand the possibilities of personal computing. 4. General Electric In 1892, two major companies combined to form General Electric. GE is a holding (diversified business) - GE Money - GE Industrial - GE Healthcare - GE infrastructure - GE Commercial Finance - NBC Universal 5. Nokia Comes from Finland. Leader in the telecomunication industry. They were initialy in the paper industry, then moved to the plastic industry, then cable industry, then started acquiring companies. In the 80’s, they decided to focus on mobile technology industry (but tires can still be found in FInland). 6. Toyota The became n°1 in 2006. Nowadays, Toyota is the only one that didn’t merge with other companies. The biger saling cars in the US is Toyota. 7. Intel N°1 company in the microprocessor industry 8. Mac Donald’s Mac Donald’s history began with the founder Ray Kroc in 1954 in Illinois. 30 000 restaurants in 119 countries serving 47 million customers each day. 9. Disney Disney is not a media company that relies solely upon Mickey Mouse and amusement parks. The 2nd media network in the world is owned by Disney. 10. Google In 1996 it was called Back Rub, was a search engine In 1998, the company was incorporated and called Google In 2000 it sold ads associated with search keyword In 2002, it became the most popular search engine No advertising, relies on word of mouth. YouTube owned by Google… YouTube is the 2nd search engine in the world. Reasons of Google’s success - strong brand identity - excellent position - excellent product Note that - 8/10 strongest brands in the world are american - 4/10 are in the computer industry - the top 100 global brands have changed a lot since the last few years. Lots of brand have come from other countries than the US Top 5 gainers 1. Google 2. Apple 3. Amazon.com 4. Zara 5. Nintendo Part One - Why ? I. The Internationalization of Business A. Events and trends affecting global business Majors trends that have affected international marketing - the rapid growth of the World Trade Organization and regional free trade areas. Most active free trade area today is us. - the trend toward the acceptance of the free market system among developing countries in Latin America, Asia and eastern Europe. - the burgeoning impact of the internet, mobile phones, and other global media on the dissolution of national borders. There are no more borders, at the begining no one measured the power that internet would have. - the mandate to properly manage the resources and global environment for the generations to come. Examples - War in Irak : affected US consumer towards french stuff - sept 2001 : anti american feeling Nestlé : the food company of the world. They have firms in 80 countries but distribute worldwide. Toyota : more than 170 countries Nowadays, american companies are beeing brought by foreign companies ex : Ben & Jerry’s = US => UK ; Burger King = US => UK B. International marketing definition Domestic marketing : the performance of business activities that direct the flow of a company’s goods and services to consumers or users for a profit. International marketing : the performance of business activités that direct flow C. International marketing task In international marketing can be controlled - place - product - place - promotion In international marketing can’t be controlled - political a legal force - economy - domestic environment …