The Work Breakdown Structure The Work Breakdown Structure • The WBS: All the tasks that must be done to complete a project’s deliverables – Tasks are arranged in a hierarchy of broader categories of work down to specific work tasks Work Breakdown Structure (WBS) • Illustrates project scope • Describes project subcomponents as: – Activities (verbs) – “install new plumbing” or – Deliverables (noun) – “new plumbing” Roles Played by the WBS • Lays out the scope of project work – All project tasks must be accounted • Provides the foundation of all project estimates – Times, costs, resource requirements, etc. • Helps with the project’s organizational structure – How tasks relate to one another, authority structure, etc. WBS: The Compliance Project Compliance Project 1.0 Administration 2.0 Physical Therapy 1.1 Review State 3.0 Food / Nutrition Inspection Report 3.1 Review State Inspection Report 1.2 Review State Compliance Standards 3.2 Review State Compliance Standards 1.3 Develop Policies and Procedures for State Compliance 1.4 Implement Evaluation and Correction Procedures for All Areas 1.3.1 Develop Corrective Procedures: 1.3.2 Develop Maintenance SOPs : 1.3.2.1 Planning 1.3.2.2 Financial 1.3.2.3 Supervision 4.0 Medical Care 3.3 Develop Policies and Procedures for State Compliance 3.3.1 Develop Corrective Procedures 3.4 Implement Evaluation and Correction Procedures for All Areas 3.3.2.1 Planning 3.3.2 Develop Maintenance SOPs 3.3.2.2 Preparation 3.3.2.3 Delivery WBS Inputs • Project scope management plan • Project scope statement – Identifies deliverables – Major steps required to complete the project • Experience with similar past projects • Organizational process assets – Guidelines, organizational policies, procedures Producing a WBS: Breaking Down Project Work • Envision a project deliverable – List all major jobs needed to achieve the deliverable – Break down major jobs into their smaller component tasks – Continue until tasks can provide all the detail needed for resource, time, cost, and risk estimates WBS Techniques • Decomposition participation includes: – Project team – Customers – Subject matter experts • Major project deliverables identified • Codes assigned to each WBS component – – – – – Level 0 - project itself Level 1 - major deliverables Level 2 - individual components of each deliverable Etc. Final level – work package Work Package • Lowest level of WBS • Should contain activities that are short in duration (1 or 2 weeks; 80 hour rule; and no longer than a reporting period). • Work package activities can be completed by an individual or a small team • All work packages should be similar in size or effort needed • Provides input to scheduling and budget development WBS Numbering System Product Breakdown • Helps define work breakdown One more product breakdown Windsor Chair Seat 1.1 flatten plank 1.2 layout seat 1.3 shape seat 1.4 drill seat Legs 2.1 prep blanks 2.2 turn legs 2.3 dry fit in seat Spreaders Back 3.1 measure dry fit legs 3.2 turn spreaders 3.3 drill legs to fit spreaders 4.1 cut back slat 4.2 bead slat 4.3 steam bend 4.4 shape end tenon 4.5 drill seat to fit back 4.6 dry fit back Spindles 5.1 cut blanks 5.2 shape blanks 5.3 drill back and seat to fit blanks 5.4 dry fit Producing a WBS: Core and Support Tasks • Core tasks – All tasks needed to produce client deliverables • Support tasks – All tasks needed to support project work – Project planning, project administration – Commonly overlooked • They will command attention sometime • Best to consider them in planning Three Decomposition Approaches • Top-Down – traditional method • Bottom-up – used for unique projects • Rolling Wave – greater decomposition occurs as project components becomes more defined over time Methods of Estimating • Top-down method (analogous method) – Estimates based on a similar project • Adjusted for current situation • Advantages – Benefits from hindsight – Relatively quick and easy • Disadvantages – Lacks precision – Can overlook important components of current project Methods of Estimating • Bottom-up method – Produce estimates for each component of each task • Advantages – Precision – Estimating individual tasks often needed for project plans and project execution • Disadvantages – Time requirements – Some costs are unanticipated, thus, overlooked Leading Project Teams: The Basics of Project Management and Team Leadership, 2e by Anthony T. Cobb Estimating Resources • Human resources – The project team – Outside consultants, regulators, etc. – The project leader • Considerations – Knowledge, skills, and abilities – Availability: Other commitments Estimating Resources • Equipment and materials – Careful consideration to special requirements – Scheduling flow to tasks when needed is a “mission critical” task • Other resources – Office equipment, work space, and supplies – Information – Authority Estimating Time Requirements • Project time horizon often dictated by client • Bottom-up time estimates still required – Time estimates tied to each task or work cluster • Develop best-guess, optimistic, and pessimistic estimates • Consider lag time needs – The need to let a job “rest” Estimating Costs • Include cost estimates of resource needs for all tasks • Attend to often overlooked items – Time value of money (inflation adjustments) – Travel, communications, fees, overhead charges • Adjust cost estimates for risk Developing a Project Structure • The work breakdown structure provides the foundation for the project’s organizational structure • Task arrangements through time produce project phases and its schedule • Task arrangements from small to larger job clusters provide authority structure WBS Tools • Templates • Software – MS Visio – displays WBS in hierarchical form – MS Project – WBS displayed in tabular format (Gantt Chart) Gantt Chart View of Microsoft Project WBS Outputs • WBS Dictionary – Description of each component – Who is responsible for development – Statement of Work (SOW) – Important milestones – Estimate of costs and required resources Outcome of WBS Development • Possible update of project scope statement and scope management plan Scope Baseline • Purpose: to determine and measure any deviations during project execution • Components of Scope Baseline – Project scope statement – WBS – WBS Dictionary Activity Definition • Work packages broken down into discrete activities and attributes required to produce project deliverables • Activity Definition includes: – Activity description – Resource requirements – Logical predecessor or successor activities How Much Activity Detail Is Required? • Can be performed by one person or a well-defined group • Has a single, clearly identifiable deliverable • Has a known method or technique • Has well-defined predecessor and successor steps • Is measurable so that the level of completion can be determined • Has a short duration – hours or days in length Activity Tools & Techniques • Templates • Documentation from similar past projects • Rolling wave planning can be applied Activity Output • Activity list • Activity attributes – – – – – Description Assumptions and constraints Leads and lags Logical relationships Predecessor and successor activities • Milestones • Requested changes to project scope statement and WBS