RI Adviser | Learn | Marketing Rachel Palmer, Marketing Specialist The Marketing team Daniela Roberts Marketing Manager Rachel Palmer Marketing Specialist RI Christine Howard Marketing Specialist FSP Kate Hage Marketing Specialist M3 Stephanie Tran Marketing Coordinator The importance of a marketing plan 1 To assist you in coordinating a range of tactical marketing activities, aligned to your business plan, that will help achieve your business goals and objectives 2 “Singing off the same hymn sheet” – a snapshot to help all team members work toward the same goal 3 To help keep you on track What happens if you don’t plan? Chaos No direction Who is responsible? Clients move on to more active advisers Referral partners stop referring Money spent on community sponsorship wasted Brand building in community forgotten 2015 RI Advice marketing plan RI Advice Business Plan Marketing Growth Plan Plan focussing on key business Growth Initiatives that will be supported by marketing 1 MAY/JUNE JUNE/JULY JULY/AUGUST SEPTEMBER Accumulators/Retirees Accumulators/Retirees Inactive C&Ds Pre-Retirees Cashflow 1. Support tools to assist advisers position the Cashflow solution with clients. ie. single page snapshot, PPT slides, flyer 2. Relaunch & embed Cashflow Marketing Campaign SMSF Campaign Toolkit designed to help capitalise on the growing SMSF sector and broaden service offering Centralised Marketing Campaigns OnePath ‘Super Top Up’ campaign utilising innovative marketing technology designed to activate clients Estate Planning for Life 1. Support tools to assist advisers position EPFL ie. single page snapshot, PPT slides, flyer 2. Marketing support Campaign 1. Adviser support materials 2. Client marketing tools Marketing Support Plan Plan focussing on marketing service program and key support Initiatives 2 MAY MAY/NOVEMBER Federal Budget campaign: Comms to inform clients of key budget outcomes. EOFY & EOY campaigns: Comms to inform clients of EOFY / EOY strategies. JULY AUGUST OCTOBER ONGOING Marketing Snapshot: Where to guide to showcase marketing tools and materials in simple form. Social Media strategy: Help bring adviser’s social presence to life. Client Comms review: Transporting client comms into 21st Century. Roadmap: Assist advisers embed Roadmap materials inc. Wealth Report into marketing plans. Client Comms Program InTouch newsletter – (qtly), Editorial (mthly), Market Update (mthly), COI Update (bi-mthly), Tech Update (mthly) Tools and resources to support your marketing plan EOFY flyers Federal Budget Re-launch of cash flow tools PURLS campaign Wealth Report adverts Tools and resources (continued) Communications program SMSF campaign New web banners and the RI Explainer video to update your website ANZ women’s campaign – currently re-branding some pieces for RI Advice Coming soon Social media content Estate Planning for Life – new campaign material Marketing snapshot Interactive User Guide – segmented by topic matter , designed to help practices navigate their way around Adviser Services marketing pages and the RI Marketing Engine 9 RI Adviser Services The most useful area for you, from a marketing perspective, is: • Marketing > Resources – where we keep all of our campaign material • Marketing > Editorials and updates – where we upload our latest client communications material • Homepage – updates and latest information Adviser Services is your go-to resource for the latest news, tools and templates. RI Marketing Engine To help you grow your revenue streams we continue to upload new content to the Marketing Engine Supporting growth and productivity • Easy access to tactical marketing material • Improve our marketing offer • Reduce costs and increase revenue opportunities • Instant turnaround on material Reminder – turnaround time for document approval • As our practice support staff you are often responsible for sign-off in your practice • Please remember all the centralised services teams have a 2 working day turnaround time • Times can be longer if the material is complex • Make use of pre-approved material on Adviser Services or the Marketing Engine Email: advisermarketing@anz.com