MT 340
Unit #7 Seminar
Dr. Donald Wilson
Agenda:
Unit #7 Organization Culture
Unit #8 HR Practices & Diversity
Unit #8 Compiled Final Project
Unit #9 The Dynamics of Change
Unit #10 Writing Assignment
Final Project Comments – PPP Slides Unit 9
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Unit #7 Organizational Culture
• How do you define Organizational Culture?
– System of shared meanings, values, expected behaviors
• Components of an Organizational Culture
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Innovation and Risk taking
Attention to detail
Outcome vs. People vs. Team Orientation
Aggressiveness & competitive vs. easy going
Stability vs. growth
• Impact of Culture on Individual Performance
– Sets norms, influences attitudes; individual performance
• Impact of Culture on Organizational Performance
– Resist change or commitment to change
• How do employee learn about the Organization’s culture?
– Stories; rituals; material symbols; language; managerial actions
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Unit #7 Continued
Included in Unit #8 Project
• Project
– Describe the organization’s culture and
components
– How do the organization members learn the
culture?
– Is the culture generally positive or negative?
– What effect does the culture have on
organizational goals?
– What are your recommendations for the culture?
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Unit #8
Human Resource Practices & Diversity
• Overview of Human Resource Practices
– Manpower Planning – Determining the # and
quality of employees needed
– Recruiting, Screening and Selection
– Orientation and Training
– Performance Management-Appriasals
– Compensation Management – Reward System
– Labor and Employee Relations
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Unit #8 Selection
• Recruiting Methods and Sources
– Internal – Promotion from Within
– External – Ads; Internet; Agencies;Schools
• Screening and Selection Methods
– Application forms and Resumes
– Interviews: Preliminary/screening;phone;personal
– Tests: Written; Perfomance-Simulation;Auditions
– Back ground checks
– Physical exams; drug screening
– KEY POINT IS TO MINIMIZE RISK IN HIRING
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UNIT #8 Performance Management
• Performance Appraisal and Motivation
– People need to know how to improve
• What do we evaluate?
– Individual task outcomes, behaviors, traits, attitudes
• Who should do the evaluating?
– Immediate supervisor, peers, self-evaluation;direct reports
• Performance Appraisal Methods
– Written tests; critical incidents; graphic rating scales
• Suggestions for Improving Performance Appraisals
– Emphasize behavior rather than traits
– Document Performance Behaviors
– Use multiple evaluators – Train Evaluators – Due Process - Feedback
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Unit 8 Project Continued
• Impact of HR practices on your organization’s
employee attitudes and behavior?
• Describe the Performance Evaluation Process
used in your selected organization.
• What recommendations would you suggest
for improving the PA process?
• What could your organization do to promote
diversity? And how would this improve
overall organization effectiveness?
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Unit #9
The Dynamics of Change
• What changes in Organizations?
– Structure – People - Technology - Processes
• Why do managers often miss the need for change?
– Too focused on the present – lack of planning
• Why do people resist change?
– Habits – Security – Economic – Fear – Selective Listening –
Loss of relations, status, power
• Sources of “conflict” in change management
• Techniques for implementing change
– Communications – Participation-Support-Rewards
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UNIT 9
PPP on Compiled Final Project
• Note – At end of Unit #9 you will prepare and submit a PPP (12-16
slides) summary of the key points discussed in Projects for Units 2
through 8 and submitted in Compiled Projects at end of Units 2, 4
and 8.
• Provide your “consultants” analysis of the organization’s dynamics
including such “things” as group and team behaviors, leadership,
sources of conflict and how the people handled conflict, HR
practices that impact performances and role of organizational
culture in influencing individual and group behaviors.
• Provide a list of recommendations for 1) improving the organization or 2)
maintaining the status quo and be sure to support your recommendations
with research references and specific citations using the assigned reading
materials as your frame of reference. Personal opinion comments do not
carry much weight in this assignment.
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Unit 10 Writing Assignment
• Unit #10 Writing Assignment is described in
Unit #9 as follows:
– A self reflection one page response to the below
questions:
• Reflect and describe which key concepts and topics in this course
made you a stronger candidate to enter the business world.
• Discuss how this course has affected you in your professional
development and as a student as well as encouraging you on your
academic path.
• THIS ASSIGNMENT IS DUE SUNDAY Unit 10(not
Tuesday), midnight ET!!
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Wrap Up Notes
• 3rd Component of Compiled Final Project due at end of Unit
#8
• PPP on Final Project due at end of Unit #9.
• No late Projects accepted after end of Unit #9
• Remember that Unit #10 has a Reflection Writing
Assignment that will be due midnight ET, Sunday, Unit 10!!
• Thanks for your efforts this Term and for coming tonight
• Good luck in finishing the remaining assignments….and in
your future KU course work!
• Any last thoughts, comments, questions, or concerns?
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