Enterprise Business Solutions
Lunch and Learn
January 25, 2012
Who We Are
Enterprise Business Solutions supports the research,
teaching and patient care missions of the university
and health system by delivering enterprise
administrative and business solutions.
We take pride in delivering integrated, enterprise
solutions to enable the Shared Service Centers,
central administration, and our end users to
efficiently do their jobs with a state of the art system.
• An applications group within IT @ Johns Hopkins
• 90+ talented technical and business professionals
What We Do
As an application support group within IT,
we provide operations, maintenance, and
development for these areas:
• Finance and Sponsored Projects
• Supply Chain
• Human Resources and Payroll
What We Do
Operations
• Automation / Scheduled Jobs
• Customer Support
• Project management
Maintenance
• Apply technical and functional updates from
SAP
• Create new formats for existing reports
• Add new business areas, vendors, etc.
New Development
• Enhance the functionality of the application
to meet new or expanded functions
SAP
SAP (Systems Analysis, and Program Development*) is a suite of software developed
by SAP AG, headquartered in Walldorf, Germany, with many US offices
SAP products implemented:
• ERP Central Component (ECC)
• Supplier Relationship Management (SRM)
• Business Warehouse (BW)
• Business Objects (BObj)
• Systems being deployed now (2012)
– PI Reporting, EPIC, Nursing Productivity
• Ancillary Systems:
•
•
•
•
Enterprise Portal (EP) = Main Customer facing portal
Process Integration (PI) = Interface engine
Solution Manager (SM) = Monitoring and maintenance
Master Data Management (MDM) = Catalogs
* … or if you prefer German: Systemanalyse und Programmentwicklung
Johns Hopkins Organizational Structures
Johns Hopkins consists of two parent corporations with subsidiaries - Johns Hopkins
University and Johns Hopkins Health System (JHHS). A virtual entity, Johns Hopkins
Medicine (JHM), consists of JHHS and the School of Medicine
SAP History
• Live since January 1, 2007. Upgrade went live May 18, 2010.
•
•
•
•
•
•
SAP R/3 4.7
SAP SRM 4.0
SAP BW 3.5
SAP EP 6.0
SAP XI 3.0
SAP SM 3.0
• GRC 5.2
SAP ERP 6.0, EHP 4
SAP SRM 7.0
SAP NetWeaver® BW 7.0, EHP 1
SAP NetWeaver Portal 7.0, EHP 2
SAP NetWeaver PI 7.1
SAP Solution Manager 7.0, EHP 1
SAP NetWeaver MDM (new for
SAP SRM)
GRC 5.3
BObj 4.0 “QA” Released now
SAP Logical Architecture
• Security
• Single Sign-on
Intranet User
V7.0
SAP Enterprise Portal
Business
Objects
v4.0
BW
MDM/TREX
IPC
Custom iViews
Third Party Apps
COEUS, BSI,, Retarus, Dolphin,
EPIUse, datasync, etc
Web Services
Clients
AS2 / SOAP / SFTP / PGP
Vendor/Suppliers
External Systems
SAP Enterprise Portal
FAX(Retarus)
ESS
ITS
SAPConsole
SAP SRM
mySAP ERP
V7.0
CCM
JH
Legacy Systems
Internet User
Voice Picking &
Bar-code
GRC
ECC 6.0
SUS
BSI
EPIUse
SAP PI (Process Integration)
v7.1
Archive
Link
Document
Management
• Documentum
• Integration Broker
• Business Process Management
• Interface Engine
Solution Manager
V7.0
Scanner
HPQC
Wily
SAP History
• University and Health System deployment of a single instance of SAP
– Live since January 2007. First upgrade completed May 2010.
– Excluded only the Applied Physics Lab (APL), Howard County
General Hospital and specialized billing functions (patient,
clinical, and student)
– Community Hospitals integration planned to begin in FY 12
• Largest Enterprise wide implementation in the history of the
University and Health System
• Implemented “best practices” inherent in SAP products
• Drove common business processes for both the university and
health system (except for real business differences)
SAP History
• Product was flexible enough to provide
customizations to support business processes
• Limited core modifications, targeting as “vanilla”
as possible
• One SAP company code was chosen with business
areas representing some legal entities, lines of
business, or consolidation requirements
• Johns Hopkins was one of the first customers world
wide to implement SAP SRM 7.0
SAP Integration
Controlling
(CO)
CO
Ledger
(Cost)
Materials
Mgt
(MM)
FM Ledger
(budget)
Funds Mgt
(FM)
Financials
(FI)
Special
Ledger
(GAAP)
Grants Mgt
Ledger
Human
Resources
(HR and
Payroll)
FI
Ledger
SAP Integration
Controlling
(CO)
CO
Ledger
(Cost)
Materials
Mgt
(MM)
FM Ledger
(budget)
Funds Mgt
(FM)
Financials
(FI)
Special
Ledger
(GAAP)
Grants Mgt
Ledger
Human
Resources
(HR and
Payroll)
FI
Ledger
SAP Integration
Controlling
(CO)
Materials
Mgt
(MM)
Funds Mgt
(FM)
Financials
(FI)
CO
Ledger
(Cost)
FM Ledger
(budget)
Special
Ledger
(GAAP)
Grants Mgt
Ledger
Human
Resources
(HR and
Payroll)
FI
Ledger
SAP Integration
Controlling
(CO)
CO
Ledger
(Cost)
Materials
Mgt
(MM)
FM Ledger
(budget)
Funds Mgt
(FM)
Financials
(FI)
Special
Ledger
(GAAP)
Grants Mgt
Ledger
HR
(Payroll)
FI
Ledger
SAP Integration
Controlling
(CO)
CO
Ledger
(Cost)
Materials
Mgt
(MM)
FM Ledger
(budget)
Funds Mgt
(FM)
Financials
(FI)
Special
Ledger
(GAAP)
Grants Mgt
Ledger
Human
Resources
(HR and
Payroll)
FI
Ledger
SAP Integration
Controlling
(CO)
CO
Ledger
(Cost)
Materials
Mgt
(MM)
FM Ledger
(budget)
Funds Mgt
(FM)
Financials
(FI)
Special
Ledger
(GAAP)
Grants Mgt
Ledger
Human
Resources
(HR and
Payroll)
FI
Ledger
How Does Johns Hopkins Use SAP?
• We use the software across the institution,
except for Applied Physics Lab and
Community Hospital Division
• Results of processing in SAP is real time
• All employees can use SAP for Travel and
Expense reimbursement, either personally
or through an assistant
How Does Johns Hopkins Use SAP?
• The various business units across the
Johns Hopkins enterprise also use the
SAP to:
– Record and report financial
information
– Shop for, Purchase and pay for goods
and services
– Monitor activity on sponsored
projects
– Pay employees & track benefits
– Manage resources on projects
Our People and Structure
EBS comprises the following teams
• Finance and Sponsored Projects – Tim Joel
• Human Resources and Payroll – Christine Russell
• Supply Chain – Dow Weeks
• Business Warehouse – John O’Neill
• Development – Craig Hofferbert
• Basis – Alan Mezick
• Security – Sherri Flaks
• Planning and Operations – Jill Mikros
Finance & Sponsored Projects
• Controlling
• Funds Management
• Asset Management
• Project Systems
• Business Consolidations
• General Ledger / Special Purpose Ledger
• Grants Management
• Accounts Receivable
• Accounts Payable
• Travel
Human Resources & Payroll
•
•
•
•
•
•
•
Organization Management
Personnel Administration
Benefits
Time Administration
Payroll
Position Budget Control
ESS - Release Spring 2012
Supply Chain
• Contract Management
• Purchasing
• Shopping Cart
• Inventory Management
• Warehouse Management
• Master Data
• Integration with Vendor
Portals
Business Warehouse (BW)
• Providing flexible reporting solutions to
the end-user community
• Managing the data warehouse
environment
• Facilitating data loads from multiple
systems into and out of the data
warehouse
Development
• Custom development of SAP
objects - ABAP and Java
• “core mods”
• Interfaces to internal and external
systems… there are over 250!
Basis
•
•
•
•
Technical operation of the system
Monitoring the health of the system
System performance tuning
Hardware coordination and builds with
the “Virtual Team”
• Application of fixes and upgrades
Security
• Role-based access control to enable users
to perform their job functions, while
protecting the integrity of the system,
transactions and data
• Lifecycle of security roles including:
requirements, design, build, test and
implement
• Security process improvement
• Troubleshooting for complex
authorization problems
Planning & Operations
• Program Management Office (PMO)
– Project management guidelines
• Department operations
• Integration points between all EBS
teams
• Integration with IT@JH Help Desk
• Master planning and monitoring
• Audits
• Internal team processes and
controls
Contact Information
Jill E. Mikros
Director – Planning & Operations
IT @ JH - Enterprise Applications
Davis Bldg. Ste 200, Mt. Washington Campus
jmikros@jhmi.edu
410-735-7032 (office)
410-402-4406 (mobile)
T. Scott Biggs
Director/Chief Technical Architect
IT @ JH – Enterprise Business Solutions
Davis Bldg. Ste 200, Mt. Washington Campus
biggs@jhu.edu
410-735-7068 (office)