CALOUNDRA CHRISTIAN COLLEGE
Business Communication and Technologies
Year 11 – Term 3, Semester 2 – 2013 (Formative)
Teacher – Ms Schenk
NAME
________________________________________
Test Instrument/s
Item 3
Written Research Response: Report
Topics assessed
Topic 4 - INTERNATIONAL BUSINESS
Due Date/s
Report Draft
Final Report
Context
Underpinning
Practices
Media
Business Communication (BC)
Business Technologies (BT)
Report Length
800-1000 words
Conditions
Class time will be allocated
Your work must be communicated to a business standard
Instructions
Work is to be WORD-PROCESSED using Microsoft Word.
Your work must be presented in REPORT FORMAT.
It must be REFERENCED accordingly, with a Reference List or
Bibliography, and any relevant APPENDICES at the end.
Thursday 22nd August (Week 7)
Thursday 5th September (Week 9)
Criterion
Standard
Achieved
Knowing and understanding business (KUB)
Investigating business issues (IBI)
Evaluating business decisions (EBD)
Feedback to students & areas of improvement suggested:
Student signature of authenticity ___________________________________________
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CCEs
Interpreting the meaning of words or other symbols
Using correct spelling, punctuation and grammar
Using vocabulary appropriate to the context
Structuring/Organising extended written text
Comparing/contrasting
Analysing
Judging/evaluating
Justifying
THE SCENARIO
You are employed by ‘The National’, a newspaper which currently
has offices in all states of Australia but relies on overseas
correspondents for its international reporting.
At a recent Directors meeting, it was decided that the paper
should establish its own offices overseas. The company has also
had increasing interest from Australian journalists who want to be
based overseas and specialise in foreign affairs.
‘The National’ proposes to send a team of employees who will live
in the overseas country for some months while negotiating the
establishment of their first international office. They will be
required to liaise with the foreign country’s business world to
establish good business dealings and relationships.
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THE TASK
FOCUS STATEMENT:
It is important to take the time to learn about the culture of a country before beginning
business negotiations.
Management has asked you to word process a FORMAL REPORT on cultural factors to
be considered when establishing an international business.
You must include details of three issues relevant to transacting business with two
countries. The countries must be non-English speaking and from two different regions.
For example: Western Europe, Eastern Europe, Asia, South East Asia, South/Latin
America, Africa, and the Middle East. For a more detailed list of countries, and to assist
you in choosing which countries to research, refer to www.kwintessential.co.uk
(Resources tab, then Culture Guides.)
In the report you will need to define and describe details of the same three issues for
each of your two countries, using business terms, facts and concepts. You will need to
explain business principles, processes and practices. (K&U)
The business information and data you use needs to be purposely selected, sequenced
and organised to allow you to effectively analyse your chosen business issues. You will
need to interpret this data and information to identify and explain the relevant business
issues. (IBI)
Finally, by evaluating your data and information, you must draw conclusions and make
decisions to determine which of the two countries you have investigated will be
recommended to ‘The National’ as the country in which they should base their first
international office. You must justify your conclusions, decisions and final
recommendation based on logical reason and premises that are likely to be true. (EBI)
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Recommended Subject Matter – which must be explored from a business perspective.
Structure your Report as follows:
1. GENERAL CONSIDERATIONS




Time differences and working hours
Currency and exchange rates
Political and economic climate
Language, religion and cultural differences
2. BUSINESS DEALINGS – CHOOSE ONLY 3 (THREE) OF THE FOLLOWING:

Power, role and status issues – eg: respect for rank and position; the role and
status of women; status symbols

Business appointments

Business meetings

Business decision-making protocols – eg: collective versus individual;
bribes/favours

Business etiquette – eg: business cards, social behaviour, manners, greetings

Work ethics – eg: work ethic differences, difference in work attitudes, individual
versus group orientation

Business communication – eg: verbal, non-verbal, pictorial/symbols, faux pas

Gratuities /gratuitous gestures – eg: gift-giving, bribes
3. TRADE ISSUES – CHOOSE ONLY 1 (ONE) OF THE FOLLOWING:

Government restrictions

Indicators for determining employee suitability for international employment

Support agencies (their purpose) – AUSTRADE, Australian Institute of Export,
World Trade Centres, Department of Foreign Affairs and Trade, Trade Facilitators
International, Chambers of Commerce and Industry
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Standard C
Standard D
Standard E
Knowing and Understanding
Business
The student work has the following
characteristics:
 accurate definition and use, and
thorough description of business
terms, facts and concepts which
relate to international business
 thorough explanation of relevant
international business principles,
processes and practices, with
effective examples
 effective and efficient use of
technology application skills for
reporting purposes
The student work has the following
characteristics:
 accurate definition and use, and
detailed description of, business
terms, facts and concepts which
relate to international business
 detailed explanation of relevant
international business principles,
processes and practices, with
examples
 effective use of technology
application skills for reporting
purposes
The student work has the following
characteristics:
 definition, description and use of
business terms, facts and concepts
which relate to international
business
 explanation of international
business principles, processes and
practices
 use of technology application skills
for reporting purposes
The student work has the following
characteristics:
 definition and simple description
of some business terms, facts
and concepts which relate to
international business
 simple explanation of
international business principles,
processes and/or practices
 use of familiar technology
application skills
The student work has the
following characteristics:
 superficial definition or
description of some terms and
facts which relate to
international business
 superficial or inconsistent
explanation of aspects of
international business
principles, processes or
practices
 guided use of some technology
application skills
Investigating Business Issues
 discerning and effective selection,
sequencing and organisation of
relevant and significant international
business data and information
 accurate interpretation of business
information and data to identify and
explain significant and complex
issues relating to international
business
 insightful analysis of data and
information relating to international
business issues
 logical selection, sequencing and
organisation of relevant international
business data and information
 accurate interpretation of business
information and data to identify and
explain relevant issues relating to
international business
 effective analysis of data and
information relating to international
business issues
 selection, sequencing and
organisation of international
business data and information
 interpretation of business
information and data to identify and
explain issues relating to
international business
 analysis of data and information
relating to international business
issues
 selection and sequencing of
some international business data
and information
 simple interpretation of business
information to identify obvious
issues relating to international
business
 simple analysis of basic data
and information relating to
international business issues
 selection of obvious
international business data
and/or information
 superficial interpretation of
aspects of information and/or
data relating to international
business
 simple analysis of basic
information relating to
international business
Evaluating Business Decisions
STANDARDS MATRIX – for International Business
Standard A
 insightful evaluation of information
using criteria to draw discerning
conclusions, decisions and
recommendations relating to
international business
 convincing and thorough justification
of conclusions, decisions and
recommendations in relation to
international business
 discerning use and coherent control
of the mode, genre and language
conventions of a report, to suit
intended audience and purpose
 thorough evaluation of information
using criteria to draw relevant
conclusions, decisions and
recommendations relating to
international business
 effective justification of conclusions,
decisions and recommendations
relating to international business
 effective use of mode, genre and
language conventions of a report, to
suit intended audience and purpose
 evaluation of information using
criteria to draw conclusions,
decisions and recommendations
relating to international business
 appropriate justification of
conclusions, decisions and
recommendations relating to
international business
 use of mode, genre and language
conventions of a report to suit
audience and purpose
 simple evaluation of information
to draw obvious conclusions,
decisions or recommendations
about international business
 simple justification of some
conclusions, decisions and
recommendations relating to
international business
 use of mode and language
conventions of a report, to suit
aspects of the purpose
 superficial evaluation of
information with statement of
opinion about international
business
 justification inconsistent with
conclusions, decisions or
recommendations made in
relation to international
business
 communication of aspects of
information
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Standard B
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