FINANCE & OPERATIONS A SERVICE DIVISION Community Briefing June 12, 2007 1 AGENDA Welcome – Jeff Solomon Financial Services – Rich Rogan Budget, Planning & IR – Judi Trainor Administrative Services – Ann Schlickmann Events Office – Jim Kenary Compliance & Risk Management – Mike Curley Facilities – Fred DiMauro Questions – All 2 FINANCE & OPERATIONS ORGANIZATIONAL CHART Jeff Solomon Executive Vice President & CFO FINANCIAL SERVICES Rich Rogan Controller Nancy Smith Asst. Dir. Financial Services (Treasury) EVENTS Jim Kenary Events Program Mgr. BUDGET, PLANNING & IR COMPLIANCE & RISK MANAGEMENT Judi Trainor Dir. B/P& IR Michael Curley Compliance Officer Patti Campomizzi Sr. Budget Analyst FACILITIES Fred DiMauro AVP for Facilities VP & GENERAL COUNSEL D’Anne Hurd Chris Salter Assc Dir Technical Trades Dave Messier Ann Schlickmann Dir. Administrative Services Mgr. Environmental & Occupational Safety Yvonne Harris Assistant Controller Ron Klocek Mgr. of Grounds & Properties Lori Costello Payroll Manager Terry Pellerin Assc. Dir. Buildings & Events Accounts Payable & P-Card Marlyn Myers Mgr. of Properties Janet Whittier Manager Student Accounts Hailan Li Mgr. Sponsored Research Accounting 3 FINANCIAL SERVICES Touches all areas of the University – Handle student accounts, including health insurance – Pay university expenses – Process Payroll – Handle treasury and investments – Handle research accounting – And most importantly - Control 4 What’s New in FINANCIAL SERVICES WPI P-Card – Eliminates need for PO’s and check requests – Transactions automatically imported into Banner after on-line approval Student Loans outsourced Accounts Payable Imaging – All AP documents now stored electronically (beginning w/ FY ’07) – https://login.imagesilo.com/Login.ASP New faces in Financial Services 5 BUDGET & PLANNING What We Do: Budget Planning Budget Modeling Line-Item Budgeting Budget Projections Budget Reports Financial Analysis 6 THE BUDGET TEAM The Staff Judi Trainor, Director Patti Campomizzi, Senior Budget Analyst Budget Partners Financial Services Human Resources Provost Office Financial Managers 7 INSTITUTIONAL RESEARCH How has WPI changed over time? How does WPI compare to other institutions? How do WPI programs compare to each other? IR provides INFORMATION which supports planning, policy formation, and decision making 8 INSTITUTIONAL RESEARCH Gathering of institutional data Federal reporting Preparation of institutional surveys Benchmarking with peer institutions Objective analysis of internal data Documented studies on specific topics 9 DATA & DOLLARS IR Analysis Budget 10 ADMINISTRATIVE SERVICES We are here to serve the WPI Campus Community Feel free to contact us for any of the services listed… or some that you may not see! We will lead you to the right person to service your needs. 11 ADMINISTRATIVE SERVICES – PURCHASING (Founders Hall, Lower Level) Ann Schlickmann, Director Purchasing information and assistance for anything other than IT Equipment. Information on most goods and services, and vendor contacts – through University Purchasing Consortia. Oversee the contract operation of the WPI Bookstore 12 ADMINISTRATIVE SERVICES - PRINTING (Boynton Hall, Lower Level) Chad Farrell, Supervisor Offset and multicolor printing and photocopying and digital – including Business Cards, Brochures, Newsletters, Invitations, Bindery, Lamination CAMPUS ID CARDS: Sadie Goesch, Manager Administration and Issuance of all cards 13 ADMINISTRATIVE SERVICES - MAIL (Campus Center, first floor) Ceil McLaren, Supervisor Process all incoming and outgoing mail for students, faculty and staff, including US Postal Service, UPS. Courier Service: Mail courier delivers all mail and packages to departments while picking up outgoing mail. Service Window: Purchase stamps, and Campus Community may ship UPS packages at discount rate. 14 ADMINISTRATIVE SERVICES PROPERTY MANAGEMENT (85 Prescott St) Clarence Plant, Manager and Property Administrator Asset Inventory Acquisition of excess equipment through government and private sources 15 Welcome to the EVENTS OFFICE Where successful events begin with proper planning… Contact us at least two weeks prior to your event Spaces we schedule: Campus Center, Higgins House, Alden Hall, Beckett and Forkey Conference Rooms, and Riley Commons Date and Time of Event Expected Attendance Title of Event AV Requests Set-up needs Catered Needs WPI Account Number 16 WPI EVENTS OFFICE For large scale complex events with 200 +guests, the Events Office will help facilitate a service providers meeting to ensure all your event details are addressed. For efficient service utilizing the on-line Reservation Request Form will guide you through the details of your event! http://www.wpi.edu/Admin/Events/ Confirmation of your request will be obtained within 2 business days either by email or phone. The Events Office plans approximately 7,000 events/yr 17 RISK MANAGEMENT Provide management of risk for WPI by identifying risks to community and selection/maintenance of solutions to mitigate risk Approximately $600k for Insurance premiums will be paid in FY’07 – 16 separate policies, including Auto, Liability, Property and Travel – Seek competitive price through using following formula: Coverage Limits plus Historical Claim Trends = Retention and Price Review contract language for indemnification and hold harmless clauses Distribute certificates of insurance Risk Mapping of mitigation for: – Study abroad programs – Student activities Support all departments’ involvement with risk exposure 18 COMPLIANCE Support ongoing process of WPI conforming to external/internal policies and regulations Manage annual Conflict of Interest disclosure requirement Ongoing maintenance and creation of institutional policies Identifying assurances of conformity to standards of practice – Over 75 annual assurances submitted by various WPI departments to Federal, State, Municipal entities Examples of Institutional Oversight requirements: Biosafety Committee IACUC IRB Close associations with: Human Resources Office of Research Administration Environmental and Occupational Safety General Counsel 19 DEPARTMENT OF FACILITIES TRADES GROUNDS CUSTODIAL PROJECTS SAFETY PROPERTY MGMT 20 FACILITIES MISSION provide a safe, clean, properly maintained environment for the WPI community, in support of academic & social activities. highest quality service, with the highest level of professionalism. 21 ORGANIZATIONAL CHART STUDENTS FACULTY STAFF ALUMNI TRUSTEES PARENTS PROSPECTIVE STUDENTS NEIGHBORS WORCESTER COMMUNITY SOCIETY FUTURE GENERATIONS Info Systems LIZ Tomaszewski Mechanical Operations NORM Hutchins BOILER TECHNICAL OPERATIONS TRADES Service Desk SANDY Ferver Property Management MARLYN Myers Technical Trades CHRIS Salter GROUNDSKEEPERS RECYCLING & WASTE CUSTODIAL SERVICES MAINT MECHANICS Academic Supv TOM Moreau GARDENERS Residential Supv BOB Pepin Grounds & Properties RON Klocek Buildings & Events TERRY Pellerin PURCHASING DIANNE Baxter EVENT SET-UP 2nd Shift Supv GARY Antinarella Bio Safety PAULA Moravek Radiation Safety DAVID Adams PROJECTS Enivron & Occu Safety DAVE Messier Laser Safety ROGER Steele INVOICE CONTROL LIZ Tousignant FRED DiMauro Assistant VP 22 DAILY OPERATIONS WORK ORDERS PLANNED MAINTENANCE ADVENTURES DU JOUR SAFETY CUSTOMER SERVICE 23 24 CUSTOMER SERVICE QUALITY COMMUNICATION TIME 25 QUALITY IMPROVEMENT AND POSITIVE CHANGE LEADERSHIP CREATIVITY DEDICATION 26 QUESTIONS Thank You for Attending our Presentation DIVISION OF FINANCE & OPERATIONS 27