The Benefits and
Requirements to Obtain your
NPMA Certification
Panel
Terry Rochelle, VP Certification
Jerri Proszek, Director Certification
Kim Bowley, Director Certification
Penny parker, NPMA Certification Manager
Presentation by:
Rosanne (Beth) Green, CPPM, CF
Benefits
Professional Stature
Career
Benefits
 Expanded knowledge
 National professional recognition
 Extensive peer-level
communication
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Presentation by Beth Green
Value
 Employer’s have confidence in hiring
Property Professionals
 Certification sets a standard of
excellence
 Each level of Certification brings an
industry based knowledge
 Different environments are available
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Presentation by Beth Green
Process
Eligibility
CPPS
CPPA
CPPM
Testing
Applying
Preparation
Achieving Certifications
Continuance
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Presentation by Beth Green
Eligibility
NPMA Certification Program
has three levels
With Different Eligibility
Requirements
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Presentation by Beth Green
Eligibility
Certified Professional
Property Specialist
(CPPS)
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Presentation by Beth Green
Eligibility
Certified Professional
Property Administrator (CPPA)
(CPPS is prerequisite)
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Presentation by Beth Green
Eligibility
Certified Professional
Property Manager (CPPM)
(CPPA is a Prerequisite)
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Presentation by Beth Green
Eligibility
CPPS
 Does not require experience in the
area of Property
CPPA
 Requires at least THREE years in a
variety of work experience
 Have work experiences in at least 7
functional areas
2012
Presentation by Beth Green
Eligibility
CPPM
Requires at least SIX (6)
years in a variety of work
experience
Have work experiences in at
least SEVEN (7) functional
areas
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Presentation by Beth Green
Functional Areas
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Requirements Planning
Acquisition
Control: Ownership, Responsibility, &
Accountability
Movement and Transfers
Property Accounting
Identification
Utilization
Receiving
Maintenance
Storage, Warehousing, & Inventory
Management
Presentation by Beth Green
Functional Areas
Environmental Considerations
Consumption
Physical Inventory
Risk Management
Contracts and Agreements
Screening and Excessing
Disposition and Retirement
Records
Valuation
Reporting
Audits
Closure
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Presentation by Beth Green
Work Experience Summary
 Candidates for the CPPA or CPPM designations
 Must document your work experience by
submitting a Work Experience Summary
 There is a fill-in form to complete your Work
Experience Summary
 Description
 Form includes:
 Job Title
 Company or Agency
 Time of Employment
 A brief synopsis of your experience and
responsibilities in at least seven (7) of the
functional areas
in Property Management
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Presentation by Beth Green
Work Experience Summary
 Examples of Work Experience Summaries (for
one functional area) Each function must have
the minimum number of years each:
 CPPA
2012

Property Management Specialist
Florida State University, 1991 – 1995

Inventory: Developed procedures and
designed system for the barcode inventory of
government, grant, and university-owned
property. Conducted annual inventories,
reconciled counts, posted records, and
reported results to Government Property
Administrator
Presentation by Beth Green
Work Experience Summary
 Examples of Work Experience Summaries (for
one functional area) Each function must have the
minimum number of years each:
 CPPM
2012

Supervisor, Property Management
Florida State University, 1989 – 1999

Utilization: Developed utilization plan for
government, grant, and university-owned
property. Ensured that property was utilized
for its intended purpose by contract.
Developed and implemented a reutilization
plan, distributing information university
wide on excess property by department
Presentation by Beth Green
Testing
 Testing Requirements
CPPS and CPPA have multiple-choice
style questions based on the books
 CPPM has written answers to
questions
 Testing Fees
 Test Issuance
 Scoring and recording
 Proctors
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Presentation by Beth Green
Testing Information
 NPMA Certification Program
Examination Information
 The knowledge-based, on-line
examinations consist of four (4)
module tests, each composed of 50
multiple-choice questions with a 90minute time limit
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Presentation by Beth Green
Testing Information
 Certified Professional Property Specialist (CPPS)
 Successful completion of the first two (2)
module tests (scored as PASS/FAIL)
 Certified Professional Property Administrator
(CPPA)
 Successful completion of all four (4) module
tests (scored as PASS/FAIL)
 Certified Professional Property Manager (CPPM)
 Successful completion of all four (4) module
tests and successful passing of the situational
judgment written essay examination
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Presentation by Beth Green
Testing Information
 Method of Completion
 There are several methods of certification testing:
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Self-study with testing provided by a selected proctor
Self-study with special arrangements for testing through
your employer’s human resource department
Group study through your local chapter
Certification courses taught by an NPMA professional
instructor
On-line review courses available through the NPMA
website
Intensive material review at an NPMA National
Educational Seminar or a regional conference/seminar
Note: Because of the volume and difficulty of the material, we strongly
recommend that candidates study prior to attending review sessions
or courses
2012
Presentation by Beth Green
Testing Information
 Testing Schedule and Expiration Dates
 One or more tests may be ordered at the same time
 Tests are created with issue and expiration dates
 Candidates have 90 days from the issue date to take
each test
 The CPPM Essay Examination is not issued until all
four module tests (CPPS & CPPA) have been
successfully completed
 Work Experience Summary has been evaluated as
having met the eligibility requirements
 If more than 30 days have passed since the expiration
date, a new test will have to be purchased at full price
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Presentation by Beth Green
Applying & Preparation
 Certification Application
 Apply on line NPMA.org
 Tests may be ordered on line, over
the phone or by sending in the
form
 Higher Levels require Work
Experience Application
 Retaking a Test
Study ….Study …Study… Study
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Presentation by Beth Green
Achieving & Continuance
 Certifications
 CPPS, CPPA, and CPPM
 Certificates and
Lapel Pins
 Renewal Requirements
 Continuance Application
 Lifetime Certificate
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Presentation by Beth Green
Disciplinary Policy
 May include, but are not limited to:
dishonesty, fraudulence, or
misrepresentation provided to NPMA
staff, board or its representatives
 Actions may include suspension or
permanent termination of testing
eligibility, revoking of certification
and civil action
2012
Presentation by Beth Green
CERTIFICATION FEES - CPPS
 NON-MEMBER
COST
 Price difference will
not make you a
member.
 $185
 Application Fee
(includes manual,
a CD containing
copy of manual, a
Student Study
Guide, & shipping)
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Presentation by Beth Green
 MEMBER COST
 $85
 Application Fee
(includes manual, a
CD containing copy
of manual, a
Student Study
Guide, & shipping)
CERTIFICATION FEES - CPPS
 NON-MEMBER
COST
 $150
 Module 1 Exam
Fee (nonrefundable)
 $150
 Module 2 Exam
Fee (nonrefundable)
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Presentation by Beth Green
 MEMBER COST
 $50
 Module 1 Exam
Fee (nonrefundable)
 $50
 Module 2 Exam
Fee (nonrefundable)
Certification Fees - CPPA
 Non-Member Cost
 Member Cost
 $185
 $185
 Application Fee
 Application Fee
(includes manual, a CD
(includes manual, a CD
containing copy of
containing copy of
manual, a Student Study
manual, a Student Study
Guide, and appropriate
Guide, and appropriate
supplements for
supplements for
Contract, Federal, State
Contract, Federal, State
& Local Government, or
& Local Government, or
College & University
College & University
Property Management,
Property Management,
and shipping costs)
and shipping costs)
2012
Presentation by Beth Green
Certification Fees - CPPA
 Non-Member
Cost
 $150
 Module 3 Exam
Fee (nonrefundable)
 $150

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Module 4 Exam
Fee (nonrefundable)
Presentation by Beth Green
 Member Cost
 $50
 Module 3 Exam
Fee (nonrefundable)
 $50
 Module 4 Exam
Fee (nonrefundable)
Certification Fees - CPPM
 $175
 Exam Fee (non-
refundable)
 Cost on Case by
 $75
 Exam Fee (nonrefundable)
 Cost on Case by
Case Basis
Case Basis
 Exams not
 Exams not
completed by test
expiration date extends expiration
30 days (one-time
extension)
2012
Presentation by Beth Green
completed by test
expiration date extends expiration
30 days (one-time
extension)
Certification Fees - CPPM
 $175
 $75
 Continuance Application
Fee (non-refundable)
 $175 + Shipping &
Handing
 Additional Manuals
 Fundamentals of
Property Management
and Intermediate Guide
for Personal Property
Management (with CD
containing copy of
manual and Student
Study Guide)
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Presentation by Beth Green
 Continuance Application
Fee (non-refundable)
 $75 + Shipping &
Handing
 Additional Manuals
 Fundamentals of
Property Management
and Intermediate Guide
for Personal Property
Management (with CD
containing copy of
manual and Student
Study Guide)
Test Issuance
 Tests are issued to an Approved Proctor
 AFTER Work Experience Summaries for
CPPA and CPPM are approved
 All candidates will receive notification that
the tests were sent
 Candidates are responsible for contacting
the proctor to schedule the administration of
the test(s)
 If exams are not taken within 90 days,
candidates must request a resubmission
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Presentation by Beth Green
Test Scoring and Reporting
 All candidates will be notified in
writing of their exam results within
two weeks of NPMA National Office
receipt from the proctor
 This notice includes the tests, scores,
and pass/fail results
 Unsuccessful candidates will receive a
summary report that lists further
study requirements
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Presentation by Beth Green
Appeals process
 Within 60 days after receipt of the Test
Result Notice, unsuccessful candidates
may request in writing that the
Certification Appeals Board review their
examination
 No one other than the candidate may
make the appeal
 The Certification Appeals Board shall
respond to the candidate within 60 days
of receiving the appeal
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Presentation by Beth Green
Retest
 If a candidate fails to achieve a test score
equal to or above 76% (for CPPS and
CPPA), he/she may take the test again
 If the candidate fails to successfully PASS
the CPPM Essay Exam (situational
judgment), he/she may retake the test
 Candidates must complete the
Certification Testing Application
requesting a retake and forward with
payment to the National Office
 There are no limits on the number of
times candidates may retake the exams
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Presentation by Beth Green
CPPA and CPPM Renewal
 INVEST IN YOUR FUTURE
 CPPA and/or CPPM credentials are valid for
five (5) years
 Must participate in the required
professional activities
 Must revalidate your certification
 Must submit a Certification Continuance
Application
 CPPAs and CPPMs MAY be notified via
email when the certification renewal is due
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Presentation by Beth Green
CPPA and CPPM Renewal
 Required professional activities:
 Have no more than a (3-month) lapse in
certification
 Complete a Certification Continuance
Application
 Actively participate in a Property Management
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Training program or seminar as a speaker or
planner
Attend two (2) NPMA seminars at the Chapter,
Regional, and/or National levels or other
conferences
Obtain fifteen (15) credits or Continuing
Education Units (CEUs) from a university, college,
government, industry, or professional
organization
Presentation by Beth Green
CPPA and CPPM Renewal
 Actively participate in a Property Management
(continued)
 Author and have published at least one (1) paper, thesis, or

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article on Property Management. Participate in
community- or state-oriented Property Management
activities.
Attend at least four (4) Chapter meetings per year.
Serve as a Chapter, Regional, or National Officer
Serve as a committee member at the Chapter, Regional, or
National level
Serve as an exam writer, reviewer and/or test grader for the
NPMA Certification Program
Be involved in Property Management activities through
employment
Presentation by Beth Green
What if???
Did not participated in the
required professional activities
One-year lapse in membership
Did not participate
Retest is Required
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Presentation by Beth Green
Lifetime Certificate
 Who is eligible to apply for the Lifetime
Certificate?
 NPMA members who have retired from active
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employment in property management
Have achieved the CPPA and/or CPPM Certificate(s)
Be an NPMA member in good standing (your
membership dues must be paid)
No lapse in membership.
Complete a Certification Continuance Application
Have at least three of the of the same activities of
the Renewal requirements
 What if I have not participated in the
required professional activities? Retest!!!
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Presentation by Beth Green
http://npma.org/
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Presentation by Beth Green
Click on the Tab named
Certification
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Presentation by Beth Green