Elective Offerings
September 7 – 11, 2014
Monday, September 8, 2014
1:00 pm – 2:40 pm
156: Project Management
Project management isn't just about construction but is useful in any project that you are doing. This class will
provide an overview of the five process groups of Project Management - initiating, planning, executing, controlling,
and closing - and the project manager's roles and responsibilities.
Faculty Member: Mary Vosevich
242: Emergency Preparedness
An increasing number of higher education institutions are placing more emphasis on emergency preparedness.
Earthquakes, hurricanes, flooding, and other natural disasters have all taken their toll on our campuses. This
presentation will include recounts of actual devastating events and offer models for a campus emergency
preparedness plan. Discussion will include planning an emergency operations center, media relations, community
coordination, reconstruction, and FEMA interaction.
Faculty Member: Jim Roberts
246: Customer Relations
Effective customer communication is essential for a successful facilities management organization. Discuss who
the customers are, how we understand their expectations, and the steps we take to meet those expectations.
Explore customer surveys, communication methods, training in customer service, and the ways to market the
facilities organization.
Faculty Member: Polly Pinney
338: Chiller Plant and Distribution Modeling
This session will be an overview of the modeling of single chiller and multiple chiller plants along with
understanding the relationships between cooling tower operation and chiller operation. The course will examine
both hydraulic analysis of the condenser water and chilled water systems along with analysis of the distribution
loop.
Faculty Member: Juan Ontiveros
426: Capital Construction Strategies for the New Economy
There is no question that today’s economy is having a profound effect on all of our lives. From a personal and
professional perspective we are all faced with doing things differently than we may have been doing them in the
past. The influence of the “new economy” can be measured in many ways including the direct influence it has had
on capital construction programs at most universities. Since the beginning of the current recessionary times, we
have all been challenged to examine all aspects of our capital programs to ensure that we maximize the
university’s investment. In reaction to current market conditions, there are many new strategies to ensure that
you receive the highest value for your institution’s investment. Among these strategies are focused cost
management principles, preconstruction and post construction audits, improved negotiation techniques, direct
purchasing programs, alternative project delivery methods, benchmarking studies, pre-established fees and
renegotiations of prior agreements. Come learn and discuss what new ideas can help your capital program.
Faculty Member: Steve Thweatt
462: Introduction to Blueprint Reading
This hands-on fundamentals course is designed for individuals in facilities administration and operations who are
responsible for reviewing design drawings for campus projects. Learn the techniques for reviewing and
interpreting plans and elevations by envisioning three-dimensional space from a two-dimension representation.
Review how architectural and engineering drawings, better known as "blue prints", once reproduced for review,
are structured, layered, detailed, cross- referenced and more.
Instructor: Sadie Greiner
Monday, September 8, 2014
3:10 pm – 4:50 pm
115: Business Communications
Learn the elements of effective written and oral communication. Class addresses style, audience analysis, format,
presentation and delivery. Effective communication strategies for presentation and delivery. Effective
communication strategies for professional settings will be discussed. Learn the difference between 'your need to
tell' and 'your audiences' need to know'.
Faculty Member: Mary Vosevich
155: Challenging Personnel: What to Do?
This class discusses the 10 categories of “difficult” people, looking at reasons why they are the way they are and
provides some strategies for working with each group. Relates to the “whys” of decision-making or actions.
Faculty Member: Lynne Finn
241: Campus Security and Safety
This course will address the unique challenges of managing campus security and security programs. Topics will
include such safety issues as lighting, communication systems, pedestrian safety, safe rides, broadcast alert
systems, student activism, campus police models, and emergency telephones. Events on over the past year have
brought campus safety to the forefront of higher education leadership. Participate in discussions of new safety
initiatives occurring on campuses.
Faculty Member: Jim Roberts
352: Energy & Fuel Pricing
The goal of this presentation will be to give participants a good overview of the market forces at work globally and
locally on energy supply and fuel markets. Attendees will be able to better evaluate their energy supply options
and to better explain their decisions and recommendations to their managers. Discussion points include: How
much energy do we really use? World wide and domestically? How much is “available”
worldwide? Domestically? Natural gas, crude and coal: what role to imports & exports play in the natural gas,
crude and coal markets? Will there be another gas bubble? What new fuel production technologies should we
keep an eye on in the future? How do the North American fuel and energy supply markets really work? A look at
the financial side: NYMEX, ICE, Basis Differentials, etc. How can you lock in fuel supplies and manage your risk?
What other options are there? What does the data say that the future holds?
Faculty Member: Juan Ovtiveros
442: Designing for Maintainability
Discuss procedures to assure that institutions achieve the best overall value from their investment in new or
renovated facilities. Understand the balance between aesthetics and durability and how they both play an
important role in design. Discuss the evaluation of facility designs based on life cycle costs and learn the questions
to ask during the design process so that you help create an overall better product.
Faculty Member: Joel Sims
467: Systems Optimization – Tuning Your Health for Peak Performance
Learn tools and strategies to help prevent you from getting sick or developing an
illness in the work environment. Explore techniques to enhance your mental acuity
and physical performance on the job and at home. The session will also include a
demonstration of a testing procedure that can be used to screen for potential
problems with your health.
Faculty Member: Ron Medlin
Tuesday, September 9, 2014
1:00 pm – 2:40 pm
119: Presentation Skills
Enhance your ability to provide presentations by learning how to organize and display information that is effective,
stimulating, and conveys the message that is most helpful to you and organization. Learn how to use a range of
media devices and computer based technology to improve your presentation techniques.
Faculty Member: Lander Medlin
245: Information Technology in FM
Information technology plays a critical role in the day-to-day operation of a Facilities Management organization.
This course will provide a discussion of how FM organizations can leverage information technology to improve the
effectiveness and efficiency of their organizations. Topics discussed include work management systems, analytics
and reporting, and mobile technology.
Faculty Member: Chris Smeds
270: Strategic Capital Planning
This presentation offers a broad treatment of capital planning and budgeting that expands beyond reinvesting to
mapping out a long-term capital plan. Participate in a discussion on the need for comprehensive capital planning,
examine case studies of successful programs, review the components of a comprehensive methodology, followed
by techniques of implementation.
Faculty Member: Jeff Zumwalt
282: Building Automation Systems
This course will provide an overview of a Building Automation System (BAS) utilized to monitor and control typical
building HVAC systems. The course will cover typical architecture for web-based systems, industry terms, types of
systems, system components, and communication protocols. Discussions will include the benefits and effective
uses of BAS systems for facilities managers related to energy conservation and customer service as well as future
trends in the industry.
Faculty Member: Allen Boyette
312: Chillers and Refrigerants
This module will review various types of refrigerants, the pros and cons of each, as well as the general care needed
in handling refrigerants. Moreover, it will discuss the latest innovations in chillers and ancillary equipment,
attainable efficiencies, and things to look for in evaluating new chillers.
Faculty Member: Bill Nelson
446: New & Emerging Products/Materials for Building Design
This class will focus on new and emerging products and materials suitable for use in the construction of higher
education facilities. We live in an age where products are being developed at an exponential rate. It is important
to keep up to date with new developments. Come see some new and interesting building products and materials.
We will also identify some poor performing products as well as some “tried and true” building materials.
Faculty Member: Joel Sims
Tuesday, September 9, 2014
3:10 pm – 4:50 pm
166: Decision Making
Decision making centers on the correct identification of an issue, precise clarification of roles, and a skillful
application of a decisional process. This, in turn, provides the core foundation for an organization's growth, health,
and competitive advantage.
During this session, we will discuss:
* How to identify influences.
* The best ways to use MBTI Decision Styles.
* How to apply the Involvement Continuum.
* Groupthink and its impact.
It is a difficult challenge to balance information and legitimate needs with resources and organizational goals. The
goal of optimal decision making is to leverage learned skills and fuse creativity with analysis to produce the best
possible results.
Faculty Member: Fred Gratto
181: APPA 101
Description to come.
Faculty Member: Mary Vosevich
236: Sustainable Landscape Practices
Today’s current drive towards sustainability is forcing facilities managers to re-examine all of their operational
practices. One of the most common areas to receive public scrutiny is the landscaping and grounds operations.
This course will examine a wide variety of sustainable landscape management practices and ideas currently being
implemented or examined at universities. Bring your ideas and questions as we examine and discuss this emerging
topic.
Faculty Member: Tom Flood
306: Total Cost of Ownership
This course will provide a discussion of total cost of ownership and how it applies to higher education
facilities. The focus will be on survey results, real life application, and how to implement in higher education
facility settings. Discussions will include challenges and opportunities.
Faculty Member: Ana Theimer
337: Steam Plant and Distribution Modeling
The course will address steam production & distribution modeling, including a discussion of the value of an
accurate model of a steam system. Modeling allows for prediction and planning for change and improvements
such as new loads, installation of distribution loops, piping sizing, identifying restrictions in distribution, plant
capacity expansion a well as optimum equipment run time and coordination. This session will include discussion
on dispatching models - optimizing plant efficiencies, complications of multiple plant modeling and potential for
success. Handling plant operations that are currently operated by “legend” and preparing plant staff for change
will also be covered.
Faculty Member: Bill Nelson
456: Facilities Design for Future Technologies
Discuss the technical parameters of the learning environments of the 21st Century Campus.
Learn the basic principles of designing learning spaces for multimedia presentation,
videoconferencing, and networked instruction. Understand how these basic principles can be
successfully applied to a variety of project types, including labs, classrooms, and the new breed
of flexible learning spaces. (Recommended prerequisite: 455 Emerging Technologies and the
21st Century).
Faculty Member: Mark Valenti
Thursday, September 11, 2014
1:00 pm – 2:40 pm
120: Tearing Down Organizational Walls
In facilities organizations there is sometimes an “over-the-wall” syndrome. A design team tosses their finished plan
over the wall to construction. This team tosses the plan back over the wall because of needed changes. The design
team then tosses it over another wall back to the campus customer. These actions result in walls of resentment.
They become sources of trouble between individuals, teams, and departments because we make judgments. These
mental walls lead to rivalries, jealousy, and defensiveness. People gradually build stereotypes of others and act on
those labels. Other people respond in kind, which breaks down the synergy within the organization. This session
uses the construction of the Berlin Wall and its subsequent demolition 28 years later, as a metaphor for us as
individuals to consider our paradigms and relationships with other people and other departments.
Faculty Member: Fred & Kathy Gratto
180: APPA Credentialing
In an era when credentials are critical to your success, and that of your colleagues, APPA offers the institutional
facilities community two levels of credentialing – Educational Facilities Professional (EFP) and Certified Educational
Facilities Professional (CEFP). Join us for this informative session as a brief understanding of the origins of the
credentialing program are shared; determine which credential is right for you and which is right for members of
your team; take away the value proposition provided to educate your leadership on the benefits of a credentialed
facilities team; how to prepare to sit for the exam(s) and much more!
Faculty Member: Christina Hills
234 - Improving Custodial Operations
This elective will provide practical information and insight on custodial staffing and training issues. Nearly every
organization is seeing increased demands on custodial service, due to budget constraints, public expectations and
environmental issues. Often, custodial operations are the first to be sacrificed when budgets are cut. How do you
justify the current staffing especially when budgets are cut? How do you succeed in requesting additional
staff? This class will review specific training methods, evaluate the critical elements of a good training program,
provide guidelines for developing and maintaining a training program, and overview one case study involving the
development of a training program in-house.
Faculty Member: Lynne Finn
311: Central Heating Plants
This session provides an overview of central heating plants including low-temperature hot water, hightemperature hot water, and steam systems. Presentation of the basic components and processes of a central
heating plant (fuel delivery, fuel handling, feed water treatment, boiler, steam production, steam delivery,
condensate return, air pollution controls and distribution system options) will be briefly discussed. It also provides
an overview of operations and maintenance issues, including operational flexibility, reliability, emergency
preparedness, and curtailment plans.
Faculty Member: Jay Becker
445: Building Commissioning
Learn about the process of building commissioning, why it is necessary, and how its helps deliver fully functional
facilities. Discuss the process from project programming through design, construction and into occupancy,
operation, and maintenance. Review the costs and benefits of commissioning and explore how to tailor the
commissioning process to the way an institution does business.
Faculty Member: Bob Tandy
454: Planning for Parking & Circulation
Careful attention to the development of the campus physical environment is essential to the support and success
of a college or university mission. Get an understanding of the variety of issues and numerous components that
make up our campus environment. Define the campus infrastructure; determine what it includes and how it
impacts students, faculty, staff, visitors and the community. Discuss basic principles for the effective planning of
open space, buildings, circulation, parking, landscape, utilities, signage, lighting, waste disposal, arts, accessibility,
etc. Learn concepts for the development of both the physical boundaries and the relationships between campus
and the community. Discuss ways in which we can integrate campus programmatic needs with the physical plans
that create a positive and successful campus environment.
Instructor: Joe Bilotta
Thursday, September 11, 2014
3:10 pm – 4:50 pm
113: Leadership and Management Skills
Discuss the various forms of power available for use by the leader, with emphasis on the more effective ones.
Study contemporary philosophies of leadership offered by writers from the late 1950s through today. Share with
classmates the best leadership traits you have observed in your experience.
Faculty Member: Frederic & Kathy Gratto
127: The Manager as Coach
Coaching is experiencing dramatic growth as a valuable management tool for managers and supervisors. You will
sharpen your communication and management skills as you integrate the coaching examples, skill-building
exercises, and coaching tips and traps into a positive approach with your employees. Coaching is applicable in all
areas of management but is especially valuable in evaluations, discipline, positive and negative feedback, and
career development.
Faculty Member: Michelle Frederick
254: O&M Staffing Guidelines
This course will review the basic methodologies used to determine staffing levels for the Operations and
Maintenance department. Focusing primarily on the systems used in the APPA Operational Guidelines for Grounds,
Custodial and Maintenance, this course will provide an understanding of how to apply these systems. The various
factors which can affect staffing levels will be discussed, a case study reviewed and other methods of calculating
staffing levels evaluated.
Faculty Member: Tom Flood
373: Planning for Energy Conservation
Learn how to take advantage of project and operational opportunities to lower energy consumption in campus
facilities. Review the process for conducting energy audits and identifying energy conserving investments with
attractive paybacks. Discuss the benefits of commissioning and the post-project steps that can be taken to ensure
building operational performance meets or exceeds designed energy standards. Explore technology, processes
and organizational synergy that produce energy efficient design, construction and operation of campus facilities.
Faculty Member: Doug Litwiller
422: Managing In-House Construction Services
Discuss effective processes and procedures for providing in-house construction services. Review staffing and
organization, workload management and leveling, budgeting, recharge rate structures, billing procedures, and
productivity and performance incentives.
Faculty Member: Mark Stanis
466: Building Information Modeling
Virtual Design and Construction (VDC) is here and is changing the design and construction process. Facilitated by
Building Information Modeling (BIM) technology, the industry has begun a major transformation. This session will
provide an update on the industry initiatives that are driving this transformation and show how they are being
applied to real projects both big and small. Learn how facilities on your campus can begin to realize some of the
same benefits that others have begun to realize by incorporating BIM technology into their planning, design,
construction, and maintenance and operations processes. Discussion will include some emerging best practices on
how to start BIM on your campus and the future of BIM.
Faculty Member: Jeff Gee