I am qualified and experienced Computer Networking and IT Engineer. My speciality purely
Based on LAN, WAN and WLAN installation, configuration, policies making and troubleshooting
also IT Help Desk/Technician involve directly communication with customers to log in problems
and then solve the technical issues. Along all this, my Computer Networking speciality in
designing, building and troubleshoot small, medium and large scale Computer Networks LAN,
WAN and WLAN. Previously, I have completed Master in Computer Networking from
Staffordshire University, Staffordshire, UK and another Master in Information Technology, from
Preston Institute of Management Science and Technology, Islamabad, Pakistan. I am also CISCO
Certified Network Associate and Certified Professional (Switch) and also completed CCIE SP
boot camp training in December, 2014.
I am equally comfortable working independently or as part of a team and I am highly motivated
to provide an excellent service on time and under given circumstances. I assure you, I will leave
no stone unturned to give my best services while working in your esteem and progressive
organization.
For more detailed information please refer to my enclosed resume. I would appreciate a
personal interview at your earliest convenience. I am eager to further discuss my qualifications
and views for your facility.
Thanks for your consideration.
Sincerely,
Rizwan Islam
House No. DK-560/F (New)
House No. DK-536/B (Old Number)
Dhoke Paracha,
Near Mehmood Kiryana Store,
Rawalpindi. Pakistan
00 92 335 1555 344
heavenheart@hotmail.com
0
Rizwan Islam
00 92 335 1555 344
House No. DK-560/F
heavenheart@hotmail.com
Dhoke Paracha
UK & Pak Full Driving Licence
Near Mehmood Kiryana
Date of Birth
Rawalpindi, Pakistan
CNIC 61101-1348099-7
24-05-1977
Career Objective
I am an enthusiastic and professional Network and IT Engineer, who enjoys being part of a successful
and productive team. I like to introduce new ideas, concepts and to develop innovative and creative
solutions of any problems. I love to work equally as team member and individually in hard circumstances
to prove my abilities.
CISCO CERTIFICATIONS.
CISCO CERTIFIED INTERNETWORK EXPERT (R&S, WRITTEN)
Exam Code
Exam Title
Pass Date
Marks
400-101
CCIE Router & Switch
17th January, 2015
993 / 1000
CCIE R&S Topics
Describe basic software architecture differences between IOS and IOS XE. Identify Cisco Express Forwarding
Concepts. Explain General Network Challenges, Explain IP,TCP and UDP Operations. Describe Chassis
Virtualization and Aggregation Technology. Explain PIM Snooping, Describe WAN rate-based Ethernet Circuits.
Describe BGP Fast Convergence Features. ISIS Configuration. Layer 2 and Layer 3 VPN. Describe IPV6 Network
Address Scheme. Use IOS troubleshooting tools, Apply troubleshooting methodologies. Implement EIGRP
Named Mode with strongest authentication. Implement, troubleshoot and Optimize EIGRP and OSPF
Convergence. Implement and Trouble DMVPN (single hub). Implement IPSec with pre-shared key. IPV6
Multicast. Describe 802.1x.
CISCO CERTIFIED INTERNETWORK EXPERT (BOOT CAMP TRAINING )
Exam Code
Exam Title
Start Date
End Date
350-029
CCIE Service Provider
01 October, 2014
05 December, 2014.
CCIE SP Boot Camp Topics
IGP and EGP Routing Protocol both on IPv4 & IPV6 configuration and troubleshooting; OSPF V2 & V3, IS-IS, RIP
V1&2, EIGRP, BGP, BGP Unicast, EBGP and MP-BGP (Address Families). MP-BGP VPNv4 & v6
Tunnelling Protocol; Layer 2 VPN, Layer 3 VPN, Intra and Inter AS VPNs, L2TP, PPTP, GRE Layer 2 & 3 VPNs,
IPSec, MPLS-TP and LTF. VRF Services between PE & CE, Multicast VPN.
1
MPLS; MPLS-TE, MPLS-TE FRR, LDP, L2 & L3 VPN over MPLS Domain, IPV4 VPN and VRF Services and IPV6 VPN
and VRF Services over MPLS Domain.
CISCO CERTIFIED NETWORK PROFESSIONAL
Exam Code
Exam Title
Passing Date
Marks
642-813
Implementing Cisco IP Switched Networks
07 August, 2014
977/1000
Main Topics
High Availability : Implementation, Configuration, debugging, Load balancing and Troubleshooting of HSRP,
VRRP and GLBP
STP, RSTP,CSTP and MSTP, EtherChannel, Port-Security, DHCP Relay Agent, VTP and VTP pruning.
Creating, Implementing, Configuring and Troubleshooting of VLAN, WLAN, Trunk 802.1Q.
Intervlan Routing, Router-on-Stick, SVI, Private Vlan, Dot1x Port-Security, Uplink Fast & Port-Fast.
C I S C O C E R T I F I E D N E T W O R K A S S O C I AT E
Exam Code
Exam Title
Passing Date
Marks
200-120
Cisco Certified Network Associate
07 July, 2014
947/1000
Main Topics
VLSM, Subnetting, IP Routing, Routing Protocol, Routing Protocol Implementation, Configuration and
Troubleshooting like RIP v2, OSPF, EIGRP and BGP. IP Access Control List, NAT & PAT, NTP, SNMP, FrameRelay, Vlan mapping, Netflow, IOS Backup, Route Summarization, IPV6, Telnet, Password Recovery, CDP,
VLAN and Trunking.
I N T E R N AT I O N A L E N G L I S H L A N G U A G E T E S T I N G S Y S T E M
Listening
6.0
Reading
6.0
TOTAL SCORE / BAND
Speaking
6.0
Writing
6.0
6.0
Academic Credentials
Staffordshire University
Cisco Academy
Staffordshire University
Liverpool College of
Management Studies
MSc Network Computing
Studied modules including CCNA, CCNP, VOIP
Cisco Wireless Technology Systems, Mobile
Communications
CCNP (1,2,3,4) Training
09/2008 – 11/2010
Bachelors of Business Administration
04/2006 – 06/2008
2
Oxford
College
of
Management Studies
London
College
of
Business Studies
Preston Institute of
Management
Science
and Technology
Rawalpindi College of
Computer Sciences
Diploma In Business Administration
02/2005 – 02/2006
Diploma In Information Technology
07/2004 - 07/2005
Master of Information Technology
05/2001 – 05/2003
Diploma in Computer Sciences
07/1998 – 07/1999
KEY IT SKILLS AND PERSONAL COMPETENCIES







Expertise in network skills in Routing, Switching and Security.
Design, configure, implement OSPF, EIGRP and IS-IS network.
Experience on working with Cisco Routers, Cisco Switches, Fortigate.
Design and implementation of Small and mid Size Networks.
Configuration, troubleshooting and optimizing of routing protocols like OSPF, IGRP, EIGRP, IS-IS
and BGP.
Configuring and troubleshooting Frame relay, VLANs, VTP, STP, MSTP, RSTP, Trunk, Ether
channel, management, features, advanced configuration, Layer 3, Tunnelling.
Configuring and troubleshooting IOS Features such as DHCP, HSRP, IP services, NAT, NTP, SNMP.
Hardware:
 Good efficiency in working with server hardware and PC hardware.
 Installation and troubleshooting of Routers, Switches, Firewalls, Printers, Scanners and other
computer accessories.
Platforms:
 Routers IOS 7200 SP and General, 3725 etc., XR Routers.
 Switches. Layer2 and Layer 3 ; 3560, 2960 Series, Frame-Relay Switches.
Work Experience
Organization
Buraq Integrated Solutions
Role
Network Architect
Responsibilities






Develop various complex IT network for all departments and analyze
associate products and networks and perform tests on same.
Maintain a thorough understanding of the basics behind the internet its
workings [dns, security, ip routing, http, vpn, email routing, spam, etc]
Configure plus setup firewalls, vpn concentrators security appliances for
access to vital business applications
Design, setup configure complex switching environments
Design, setup as well as configure complex wireless networking that supports
open or secured access plus the ability to support voice video applications
Maintain a thorough understanding of local area networking
3







Assist in the design of multi-server environments including ip address
schemes, dns, wins, etc
Configuring as well as installing client plus server network software for
upgrading and maintaining network voip-based telecommunication systems
Maintaining multi-site network operations as well as software applications,
operating systems plus regular maintenance with both private public facilities
Managing assigned projects program components to deliver services in
accordance with established objectives
Responding to inquiries from staff, management to provide technical
assistance support
Supervising the administration of systems servers related network to make
sure availability of services to authorized users
Troubleshooting malfunctions of network hardware as well as software
applications, telephones plus security systems to resolve operational issues
restore services
Tenure
March , 2011 To August, 2014
Organization
Global Crossing, Cheshire, UK
Role
IT Help Desk/ 2nd Line / Network Assistant
Responsibilities







Tenure
Receiving, prioritizing, documenting and actively resolving end user
help requests across the full range of IT systems and services.
Troubleshooting issues in a timely, efficient and accurate manner
keeping the end user notified of current progress.
Maintaining consistent, accurate and up-to-date call logging with end
user notification a key aspect.
Completing and documenting current starters and leavers processes,
in line with Group procedures, ensuring systems are up to date and
secure.
Carry out new machine preparation for remote installation or engineer
rollout including software and user configuration.
Managing escalated calls, including those to third parties, ensuring
they are resolved to the end users satisfaction.
Maintaining group assets and infrastructures to include monitoring
system backup state, system upgrades and ensuring optimum
performance.
Maintaining the asset database ensuring asset location throughout the
group is accurate and up to date.
July, 2008 To January, 2011
Organization
Income Tax Appellate Tribunal, Pakistan
Role
Network Assistant
4
Responsibilities









Updating and monitoring IT user accounts.
Maintenance & management of the Critical Windows based Server
Environment.
Maintaining up to date Antivirus levels on all machines company wide.
Working on Active Directory accounts, configuration of PCs & laptops.
Managing and monitoring of backups in multiple locations.
Follow documented processes.
Liaising & meeting with external suppliers of IT services.
Producing reports for senior managers.
Troubleshooting technical problems and implementing solutions.

Assistance in purchasing of IT Equipment and software.
Tenure
Feb., 2002 To April, 2004
Achievements













Fully Control to Plan, design and Establish small and medium size LAN, WLAN, VLAN networks.
Configure and Trouble Shoot Networks topologies.
Routers and Switches configuration, implementation and trouble shooting.
VLAN creation, configuration and implementation.
Configure IGP, EGP and MP-BGP routing protocol.
Layer 2 and Layer 3 VPNv4 and VPNv6 configuration, Implementation and trouble shooting.
Secure Network with scalability and high availability.
Ensure Network optimization.
Demonstrated good communication skills with associates within and outside the places.
Customer service awareness and skills developed.
Flexible approach to working in order to get the job done. For example, staying late to meet
work requirements.
I have excellent project management qualities and have a fairly good idea of PRINCE2.
I have finished another course which was based on investigation VOIP protocols for LAN and
WAN environment.
Personal Competencies




Highly organized and disciplined with a passion for Information Technology.
A positive, high energy team player.
Having a passion for providing excellent customer service.
Customer focused and keen on exceeding expectations
Additional Information / Vocational Skills





BTECH and NVQ, UK
Basic Food and Hygiene, UK
Disability Awareness, UK
Respect at Work. UK
Quality of Service (Customer), UK
5
Soft Skills
Honest, reliable, flexible, team player, motivator, co operation, good attitude, good attendance, good
email etiquettes, positive work ethics, great interpersonal skills, willingness to learn, staying on the job
until it is finished, caring about seeing the company succeed, Willingness to be a good worker and go
beyond the traditional eight-hour day.
Hobbies & Interest


I regularly exercise in Fitness Gym to keep myself fit and healthy. .
I enjoy playing cricket, football and badminton.
References
Will be provided on Request.
6